Aloha EPOS

Aloha EPOS

Solution de gestion de restaurant et EPOS pour les entreprises

En savoir plus sur Aloha EPOS

Aloha est une solution d'EPOS (point de vente électronique) basée sur le cloud conçue pour aider les bars et les restaurants à gérer l'intégralité du cycle de vie de l'entreprise, y compris les réservations, les plans de sièges, les services à la table, les listes de personnel, les paiements, etc. La plateforme permet aux gestionnaires de créer des plans d'étage personnalisés en utilisant des mises à jour en temps réel sur les temps d'attente et la capacité de table disponible.

Aloha est fourni avec un système d'automatisation de la cuisine, qui permet aux utilisateurs de gérer les tours de table, les heures de commande, la qualité des aliments, les affichages de menu et de recettes et les commandes personnalisées. Les fonctionnalités incluent l'analyse descendante, la prévision des ventes, l'exportation de données de paie, la communication avec les fournisseurs, la prévention de la fraude, les recommandations automatisées, etc. Le système de gestion des stocks fournit une numérisation des étiquettes de codes-barres, ce qui permet aux utilisateurs de suivre les niveaux de stock, d'identifier les variances de coûts et de surveiller les éléments manquants. De plus, la solution permet aux responsables d'organiser des campagnes marketing personnalisées avec des invitations par e-mail et SMS, des récompenses, des remises et des cartes-cadeaux sur plusieurs sites.

Aloha comprend un outil de reporting en temps réel qui permet aux utilisateurs de surveiller les opinions des clients, le statut de l'inventaire et les mentions sur les réseaux sociaux via des notifications en temps réel. La plateforme s'intègre également à divers fournisseurs de cartes de crédit tels que GlobalPayments, HSBC, Barclaycard et Mastercard pour faciliter le traitement des cartes de crédit et de débit.


Images

Aloha EPOS Logiciel - 1
Aloha EPOS Logiciel - 2
Aloha EPOS Logiciel - 3
En voir 4 de plus
Vidéo de Aloha EPOS
Aloha EPOS Logiciel - 1
Aloha EPOS Logiciel - 2
Aloha EPOS Logiciel - 3

Aloha EPOS ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Aloha EPOS

4,3 (65)
VS.
Le plus évalué

À partir de

Prix introuvable
165,00 $US
mois

Prix

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

46
75

Intégrations

Intégrations introuvables
44

Simplicité d’utilisation

4,2 (65)
4,2 (491)

Rapport qualité-prix

3,8 (65)
3,9 (491)

Service client

3,7 (65)
3,7 (491)

Alternatives

Toast POS

4,2
Alternative n° 1 à Aloha EPOS
La solution de POS Toast est une plateforme cloud de gestion de restaurant qui permet de réduire les coûts opérationnels...

Microsoft Project

4,4
Alternative n° 2 à Aloha EPOS
Microsoft Project aide les utilisateurs à planifier des projets et à collaborer de pratiquement partout avec les bons...

Deputy

4,6
Alternative n° 3 à Aloha EPOS
Deputy est une plateforme tout-en-un de planification du personnel, de gestion de la présence et du temps, de l'affectat...

GoFrugal

4,4
Alternative n° 4 à Aloha EPOS
GOFRUGAL propose aux secteurs du commerce de détail, de la restauration, de la distribution et aux grandes entreprises...

Avis

Note globale

4,3 /5
(65)
Rapport qualité-prix
3,8/5
Fonctionnalités
4,0/5
Simplicité d'utilisation
4,2/5
Support client
3,7/5

Vous avez déjà Aloha EPOS ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 65
Justyna
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Like the table layout on the screen

Publié le 18/03/2020

For managers great tool to keep track of all the comps voids labor and etc.

For managers great tool to keep track of all the comps voids labor and etc.

Avantages

So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.

Inconvénients

Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.

Alternatives envisagées 

Microsoft Project

Pourquoi choisir Aloha EPOS 

I switch the company's and the new one was using Aloha not Micros. Day and night difference .

Logiciel antérieur 

Microsoft Project
Brian
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Make your F&B ePOS work for you the easy way

Publié le 27/06/2019

Put it this way: when I would go to interview here and there for management positions in restaurant...

Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.

Avantages

I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.

Inconvénients

Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Should Have Stayed in Hardware - Not Good Software

Publié le 25/03/2021

I am frustrated with this software more often that I am not. It has taken about a year for me to...

I am frustrated with this software more often that I am not. It has taken about a year for me to figure out all the workarounds to get the information I need. The language on the brand side is not clear, the functionality is antiquated, and NCR should have stuck with just making cash registers. Software is not their game.

Avantages

The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc. And the POS terminals are great. But the software does not have much going for it.

Inconvénients

This software looks like it was built super well for the early 10's and hasn't been updated since. When I was onboarded, I watched videos that were made in 2012 and the look/feel of the functionality hadn't changed at all. Almost 10 years after being built, it hadn't made any UX updates.
The loyalty program, though it says it has the ability to segment, does not. You must pull a report that shows every single one of your Guest Loyalty members, then in your own Excel sheet, filter by location, then filter by when they were last in the restaurant, then filter by the information you're actually looking for.
There is no easy way to pull any of this Marketing information.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great features, Difficult Access

Publié le 15/02/2019

My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew...

My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew busier it became apparent that modifications, and edits to orders were taking much too long, and felt very clunky. I think that Aloha gives servers the ability to streamline their orders and as they become more comfortable with the system they can become quite speedy. Overall Aloha is the best POS system that I have used so far, but nothing is perfect.

Avantages

I believe that Aloha gives the user more abilities in the front of the house than most POS systems I have used. The ability to highlight multiple items at once and duplicate/delete is a great feature not found in other systems. I also enjoy the overall lay out of the buttons, as far as having space between each button (which makes it easier for touch screen use), and the ability to add as many different sub menus at desired.

Inconvénients

I wish that there was a way to customize the color of the buttons. When this system is implemented in busy restaurants (which is my experience with it) color coding different things such as ingredient/sauces/allergies could make the adjustment period for new servers much quicker, and cut down on the amount of time spent searching for certain things in the menus. I also feel like the strength of Aloha is in its day to day use. When using the master computer to try and revamp, or set up new menu items in the office the process is far from intuitive, and takes a long time to become proficient in. Maybe if there was a 'helpful hints' type feature for new user that would be a great addition.

Kelly
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

The easiest Point of Sale System of them all to learn and use.

Publié le 10/06/2020

What is there not to like about software created for staff of all levels of experience. In previous...

What is there not to like about software created for staff of all levels of experience. In previous places of employment, I had worked with the point of sale systems that were so intricate that it took me weeks to fully master all of the features to its operation, so I was a bit worried that Aloha would turn out to be another one of those. Little did I know that this would be the software that made me into the confident server I am today.

Avantages

The Aloha POS System was by far the easiest software I have encountered throughout my work experience in the Food & Beverage Industry. The interface of the actual system itself that I used to enter customer orders into had everything right in front of your eyes on the main page of the screen, which allowed me to enter my orders quickly and accurately. This layout also helped me manage several customers tabs at once without having to jump through several hurdles to do so. Anytime an order needed a modification last minute, I was able to get the system to help in time.

Inconvénients

There were honestly no features in this software that I came across and questioned its purpose or use. Everything has a place and where that place happens to be just makes sense for the establishment that it is attached to.

Afficher 5 avis sur 65 Lire tous les avis

Aloha EPOS - FAQ

Voici quelques-unes des questions fréquentes sur Aloha EPOS.

Types de licences disponibles pour Aloha EPOS :

  • À partir de :
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel Aloha EPOS :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Aloha EPOS est disponible :

anglais

Appareils pris en charge par Aloha EPOS :

Nous n'avons pas d'informations sur les intégrations offertes par Aloha EPOS.

Ressources d'aide disponibles pour Aloha EPOS :

Service client/e-mail, Support téléphonique, Support 24/7 (réponse directe)

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Aloha EPOS.