Aloha - Présentation
Description du logiciel Aloha
Aloha est une solution d'EPOS (point de vente électronique) basée sur le cloud conçue pour aider les bars et les restaurants à gérer l'intégralité du cycle de vie de l'entreprise, y compris les réservations, les plans de sièges, les services à la table, les listes de personnel, les paiements, etc. La plateforme permet aux gestionnaires de créer des plans d'étage personnalisés en utilisant des mises à jour en temps réel sur les temps d'attente et la capacité de table disponible.
Aloha est fourni avec un système d'automatisation de la cuisine, qui permet aux utilisateurs de gérer les tours de table, les heures de commande, la qualité des aliments, les affichages de menu et de recettes et les commandes personnalisées. Les fonctionnalités incluent l'analyse descendante, la prévision des ventes, l'exportation de données de paie, la communication avec les fournisseurs, la prévention de la fraude, les recommandations automatisées, etc. Le système de gestion des stocks fournit une numérisation des étiquettes de codes-barres, ce qui permet aux utilisateurs de suivre les niveaux de stock, d'identifier les variances de coûts et de surveiller les éléments manquants. De plus, la solution permet aux responsables d'organiser des campagnes marketing personnalisées avec des invitations par e-mail et SMS, des récompenses, des remises et des cartes-cadeaux sur plusieurs sites.
Aloha comprend un outil de reporting en temps réel qui permet aux utilisateurs de surveiller les opinions des clients, le statut de l'inventaire et les mentions sur les réseaux sociaux via des notifications en temps réel. La plateforme s'intègre également à divers fournisseurs de cartes de crédit tels que GlobalPayments, HSBC, Barclaycard et Mastercard pour faciliter le traitement des cartes de crédit et de débit.
Aloha - Présentation
Prix
Types de licence
Aloha - Fonctionnalités
Captures d'écran
Aloha - Avis
Aloha - Avis
Like the table layout on the screen
For managers great tool to keep track of all the comps voids labor and etc.
Make your F&B ePOS work for you the easy way
Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.
Easy and user-friendly POS
Over all, I would recommend it. It doesn't feel as high-class as other systems I have worked with, but the advantage is the ease of use. They have great technical support, but I hardly needed to use it.
Behind the times
Great features, Difficult Access
My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew busier it became apparent that modifications, and edits to orders were taking much too long, and felt very clunky. I think that Aloha gives servers the ability to streamline their orders and as they become more comfortable with the system they can become quite speedy. Overall Aloha is the best POS system that I have used so far, but nothing is perfect.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Like the table layout on the screen
Avantages
So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.
Inconvénients
Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.
Make your F&B ePOS work for you the easy way
Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.
Avantages
I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.
Inconvénients
Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.
Easy and user-friendly POS
Over all, I would recommend it. It doesn't feel as high-class as other systems I have worked with, but the advantage is the ease of use. They have great technical support, but I hardly needed to use it.
Avantages
The Aloha POS is a really great, basic, user friendly system. It's easy to teach, and basic enough for easy every day use.
Inconvénients
It's definitely more of a basic set up. There aren't as many features as some of the newer and more complicated point of sale systems, and visually it's a little lacking.
Behind the times
Avantages
Aloha was great in the late 00's when it was the most advanced POS system around. It has detailed reporting and is widely known in the hospitality industry
Inconvénients
It is not cloud based. Your computer goes down, god speed! The reports are clunky and hard to define if you want to drill down.
Great features, Difficult Access
My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew busier it became apparent that modifications, and edits to orders were taking much too long, and felt very clunky. I think that Aloha gives servers the ability to streamline their orders and as they become more comfortable with the system they can become quite speedy. Overall Aloha is the best POS system that I have used so far, but nothing is perfect.
Avantages
I believe that Aloha gives the user more abilities in the front of the house than most POS systems I have used. The ability to highlight multiple items at once and duplicate/delete is a great feature not found in other systems. I also enjoy the overall lay out of the buttons, as far as having space between each button (which makes it easier for touch screen use), and the ability to add as many different sub menus at desired.
Inconvénients
I wish that there was a way to customize the color of the buttons. When this system is implemented in busy restaurants (which is my experience with it) color coding different things such as ingredient/sauces/allergies could make the adjustment period for new servers much quicker, and cut down on the amount of time spent searching for certain things in the menus. I also feel like the strength of Aloha is in its day to day use. When using the master computer to try and revamp, or set up new menu items in the office the process is far from intuitive, and takes a long time to become proficient in. Maybe if there was a 'helpful hints' type feature for new user that would be a great addition.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Aloha - Prix
Aloha - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Aloha - Fonctionnalités
Aloha - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Aloha - FAQ
Aloha - FAQ
Voici quelques-unes des questions fréquentes sur Aloha.
Q. Quels sont les types de licence disponibles pour Aloha ?
Types de licences disponibles pour Aloha :
Type de licence: Abonnement
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel Aloha ?
Nous n'avons pas d'informations sur les fonctionnalités de Aloha.
Q. Qui utilise Aloha ?
Utilisateurs habituels du logiciel Aloha :
Grandes entreprises, Entreprises de taille moyenne, PME
Q. Dans quelles langues Aloha est-il disponible ?
Langues dans lesquelles Aloha est disponible :
anglais
Q. Quels sont les types de licence disponibles pour Aloha ?
Types de licences disponibles pour Aloha:
Abonnement
Q. Aloha prend-il en charge les appareils mobiles ?
Nous n'avons pas d'informations sur les appareils pris en charge par Aloha.
Q. Avec quelles applications Aloha peut-il s'intégrer ?
Applications s'intégrant à Aloha :
Horeko, PeopleVine, SevenRooms
Q. Quelles sont les ressources d'aide disponibles pour Aloha ?
Ressources d'aide disponibles pour Aloha :
Support en ligne, Support téléphonique
For managers great tool to keep track of all the comps voids labor and etc.