Aloha
Solution de gestion de restaurant et EPOS pour les entreprises
4,3 /5 (55 avis) Donnez votre avis !Aloha - Présentation
Description du logiciel Aloha
Aloha est une solution d'EPOS (point de vente électronique) basée sur le cloud conçue pour aider les bars et les restaurants à gérer l'intégralité du cycle de vie de l'entreprise, y compris les réservations, les plans de sièges, les services à la table, les listes de personnel, les paiements, etc. La plateforme permet aux gestionnaires de créer des plans d'étage personnalisés en utilisant des mises à jour en temps réel sur les temps d'attente et la capacité de table disponible.
Aloha est fourni avec un système d'automatisation de la cuisine, qui permet aux utilisateurs de gérer les tours de table, les heures de commande, la qualité des aliments, les affichages de menu et de recettes et les commandes personnalisées. Les fonctionnalités incluent l'analyse descendante, la prévision des ventes, l'exportation de données de paie, la communication avec les fournisseurs, la prévention de la fraude, les recommandations automatisées, etc. Le système de gestion des stocks fournit une numérisation des étiquettes de codes-barres, ce qui permet aux utilisateurs de suivre les niveaux de stock, d'identifier les variances de coûts et de surveiller les éléments manquants. De plus, la solution permet aux responsables d'organiser des campagnes marketing personnalisées avec des invitations par e-mail et SMS, des récompenses, des remises et des cartes-cadeaux sur plusieurs sites.
Aloha comprend un outil de reporting en temps réel qui permet aux utilisateurs de surveiller les opinions des clients, le statut de l'inventaire et les mentions sur les réseaux sociaux via des notifications en temps réel. La plateforme s'intègre également à divers fournisseurs de cartes de crédit tels que GlobalPayments, HSBC, Barclaycard et Mastercard pour faciliter le traitement des cartes de crédit et de débit.
Aloha - Présentation
Prix
Types de licence
Aloha - Fonctionnalités
Médias
Aloha - Avis
Aloha - Avis
Like the table layout on the screen
For managers great tool to keep track of all the comps voids labor and etc.
Make your F&B ePOS work for you the easy way
Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.
highly recommended!
i personally have worked with aloha for years in the restaurant industry & it hasn't failed me yet. can easily switch through many settings very fast. multitasking made efficiently! splits checks and turns on and off whatever inventory can be used or not through custom settings. many more features once you get working with it !
Behind the times
Aloha Review
Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers.
Comparatif des alternatives : note globale
Comparer avec les alternatives
Like the table layout on the screen
Avantages
So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.
Inconvénients
Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.
Make your F&B ePOS work for you the easy way
Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.
Avantages
I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.
Inconvénients
Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.
highly recommended!
i personally have worked with aloha for years in the restaurant industry & it hasn't failed me yet. can easily switch through many settings very fast. multitasking made efficiently! splits checks and turns on and off whatever inventory can be used or not through custom settings. many more features once you get working with it !
Avantages
straight forward interface, fast settings, fast action buttons and shortcuts. Making team member cards and adjusting features on a custom level is an amazing pro definitely.
Inconvénients
glitches, unexpected reset, some screen freezing .
Behind the times
Avantages
Aloha was great in the late 00's when it was the most advanced POS system around. It has detailed reporting and is widely known in the hospitality industry
Inconvénients
It is not cloud based. Your computer goes down, god speed! The reports are clunky and hard to define if you want to drill down.
Aloha Review
Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers.
Avantages
I use Aloha at the restaurant I work at; it is the computer system we use to send our orders to the kitchen. What I like most about this software is that it is very easy to use. The layout and color scheme is nice and not too outdated or overpowering.
Inconvénients
There is one specific issue that comes to my mind from using Aloha that I liked least. When I was typing in an order one day and then sent it through to the kitchen, the kitchen was not able to receive the entire order of what I typed. It got cut off and I think that was due to typing in too much information. It may have also been because of the specific button I used. Regardless, this isn't a big issue and it's not like people are going to be typing in "novels" to send into the kitchen.
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives
Aloha - Prix
Aloha - Prix
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives
Aloha - Fonctionnalités
Aloha - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Aloha - FAQ
Aloha - FAQ
Voici quelques-unes des questions fréquentes sur Aloha.
Q. Quels sont les types de licence disponibles pour Aloha ?
Types de licences disponibles pour Aloha :
Type de licence: Abonnement
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel Aloha ?
Nous n'avons pas d'informations sur les fonctionnalités de Aloha.
Q. Qui utilise Aloha ?
Utilisateurs habituels du logiciel Aloha :
PME, Grandes entreprises, Entreprises de taille moyenne
Q. Dans quelles langues Aloha est-il disponible ?
Langues dans lesquelles Aloha est disponible :
anglais
Q. Quels sont les types de licence disponibles pour Aloha ?
Types de licences disponibles pour Aloha:
Abonnement
Q. Aloha prend-il en charge les appareils mobiles ?
Nous n'avons pas d'informations sur les appareils pris en charge par Aloha.
Q. Avec quelles applications Aloha peut-il s'intégrer ?
Applications s'intégrant à Aloha :
Horeko, PeopleVine, SevenRooms
Q. Quelles sont les ressources d'aide disponibles pour Aloha ?
Ressources d'aide disponibles pour Aloha :
Support téléphonique, Support en ligne
For managers great tool to keep track of all the comps voids labor and etc.