Qualifacts Insync
Qualifacts Insync
En savoir plus sur Qualifacts Insync
InSync est une plateforme cloud de gestion d'EMR (dossiers médicaux informatisés) et de gestion de cabinet qui peut être adaptée aux besoins des professionnels de la santé dans le cadre de la santé comportementale, de la toxicomanie, de l'obstétrique-gynécologie, de la kinésithérapie, des soins primaires et de la physiothérapie. Dans le but d'améliorer les soins aux patients dans toutes les spécialités et de fournir aux utilisateurs une solution personnalisée, InSync peut combiner plusieurs modules et outils et configurer le système en fonction des préférences de l'utilisateur.
L'outil d'EMR InSync offre des fonctionnalités telles que la saisie personnalisée des notes, des modèles personnalisables, la définition et le suivi des objectifs, les formulaires d'admission, le suivi des médicaments, le suivi des antécédents du patient, la création de plans de traitement, etc. Les fonctionnalités peuvent être adaptées aux cabinets ou aux spécialités, telles que les schémas prénataux pour les cabinets d'obstétrique et de gynécologie et le suivi des progrès visuels pour les physiothérapeutes. L'outil d'EMR InSync s'intègre également parfaitement à la gestion du cabinet, à la gestion du cycle de revenus et aux outils de transcription médicale afin de fournir un système de gestion des soins de santé entièrement intégré et basé sur le cloud.
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Insync Review
Publié le 05/12/2024
overall its a good app but it should be little more user friendly for the admin to make or add...
overall its a good app but it should be little more user friendly for the admin to make or add changes
Avantages
for the most part it works pretty well with no issues
Inconvénients
when a client cancels the confirmation should not go out
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Integrated Care Concepts and Consultation Review
Publié le 12/05/2023
Avantages
1. The customization for our practice needs is/was excellent. 2. The transition from our past EHR system to this was one was almost flawless.3. The support from InSync/Qualifacts employees has been amazing. 4. The workflow for each department is customizable making the system near perfect for our company needs.5. Our project manager and implementation specialist, [sensitive content hidden], was beyond professional, knowledgeable, and helpful!6. InSync is extremely intuitive as all systems within the program are interconnected, reducing time needed to move through the system and complete tasks. 7. The reporting functions are excellent.8. The ability to manage employee permissions is excellent.
Inconvénients
1. It would be helpful if the Roles and Permissions had greater detailed descriptions as it can be difficult to identify what each permission allows or prevents.2. Some reports don't produce summary/raw data. However, most due and the reports in the system are excellent.
Pourquoi choisir Qualifacts Insync
Office-Ally was limited in what it could offer (ie. documentation, billing, reporting, etc.) which created a lot of extra work and mistakes.Pourquoi passer à Qualifacts Insync
The demo we participated in demonstrated that InSync was a superior product and offered a more effective workflow. The ability to customize anything and everything was a key reason we went with InSync. Lastly, the fact that we would be connected to a support team that responded quickly and can provide support through out our time with InSync.- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Issues with Customer Service and Appointments
Publié le 09/05/2024
One of the things InSync had promised us on moving to them was the ability for patients to schedule...
One of the things InSync had promised us on moving to them was the ability for patients to schedule their own appointment using the InSync dashboard. This was a lie, the patient can only request an appointment, and they can request any time slot even if the provider is not available at that time. This is NOT Qualifacts fault, by any means. But when I asked if this feature would be implemented I was told to reach out to ask for a meeting. All of my tickets for that request have gone missing and I have yet to hear from anyone regarding this. At the moment we have to use Availity for appointments and pay to have staff move the appointments from Availity to InSync.
Avantages
Qualifacts bought InSync, and one of the nice things is that they didn't completely gut the good things about InSync. They did work on fixing many of the issues that InSync had, which was very promising and very nice.
Inconvénients
When we first moved to InSync, it was so easy to call someone for help, now there is a ticketing system and I've actually had four to five tickets that completely disappeared so I'd recreate them. A month or so later I received an email regarding the ticket. The tickets had been internal only with no warning for me, which caused me to create more tickets, more than likely bogging down their system, and leaving me feeling ignored.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Good EHR, Terrible Launch
Publié le 08/03/2023
I am hopeful once we are using it regularly and our remaining issues are ironed out this will be a...
I am hopeful once we are using it regularly and our remaining issues are ironed out this will be a long term EHR
Avantages
It is a very easy to use software that is well designed for mental health
Inconvénients
After purchasing, it took forever for someone to reach us about implementation. After that stage, the person working with us did not understand our practice needs and gave us poor advice. The sales team made us buy hours of training we did not need or find helpful. The person that took over for the first implementation specialist did a great job but had months of difficult work to undo. Even after we are officially launched, we are missing a lot of information and the third party vendors ignored or forgot about us. While the software is good, there is much to be desired in implementation.
Pourquoi choisir Qualifacts Insync
There were significant glitches and so many features missingPourquoi passer à Qualifacts Insync
The price was fair and the features reported did everything we needed- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Major Upgrade for our practice
Publié le 29/11/2022
It took some initial spreadsheet development and some time devoted to "discovery" of our practice's...
It took some initial spreadsheet development and some time devoted to "discovery" of our practice's needs and workflows, but once the team at InSync was assembled for us and we had our kickoff call, we've spent well over a hundred hours with [SENSITIVE CONTENT] and the rest of the group in video calls to set up, customize and learn the software, and then train our staff. Our trainer [SENSITIVE CONTENT] was excellent and so patient. Our project managers were extremely responsive and were able to connect us with the top technicians of the software when necessary.
Avantages
InSync is not an "out of the box" pre-formed software which forces your practice to mold itself to the way the software works. For a practice of our size, having developed our practices over many years, and yet still with room to refine our processes, InSync was perfect in that it let us truly shape how we wanted the software to work for us. However, it added absolutely critical functionality in key areas (crisp and clean patient portal, automation of many routine tasks- card charging, payment posting, even claim generating...), which was a major upgrade from our previous EHR. The charting functionality is endlessly customizable down to the font size and background color of the words "Date Signed" on the bottom of your custom patient form. Optional pre-built treatment planning as well as assessment questionnaires add to the utility of the program.
Inconvénients
Because the software is customized to your practice needs and workflow, it takes a long time to set up. Also, while there are hundreds of settings and options available for all aspects of the software, it can be a little overwhelming to learn. But once you get it, you notice the repeating patterns of how modules are set up, how searches and lists work, and the shortcuts you can generate really pay off.
Logiciel antérieur
CentralReachPourquoi passer à Qualifacts Insync
We felt InSync was the most developed, deep, thought-out program. We loved the customizability and the "fearlessness" of the developers to create new features and enhancements and roll them out as quickly as possible-- we sensed the programmers "got it" and wanted their practices to succeed in what they're trying to do, even if the product feels sometimes redundant or has an odd-looking icon somewhere, as opposed to EHR's that wont develop functionailities because they can't foresee how it would change use of their system 5 years down the line or if the coding doesn't seem elegant enough. InSync is built for the Provider and the Biller, not for car shows.Qualifacts Insync - FAQ
Voici quelques-unes des questions fréquentes sur Qualifacts Insync.Q. Quels sont les types de licence disponibles pour Qualifacts Insync ?
Types de licences disponibles pour Qualifacts Insync :
- À partir de : 75,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Qualifacts Insync ?
Utilisateurs habituels du logiciel Qualifacts Insync :
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Qualifacts Insync est-il disponible ?
Langues dans lesquelles Qualifacts Insync est disponible :
anglais
Q. Qualifacts Insync prend-il en charge les appareils mobiles ?
Appareils pris en charge par Qualifacts Insync :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Qualifacts Insync peut-il s'intégrer ?
Applications s'intégrant à Qualifacts Insync :
Zoom Workplace
Q. Quelles sont les ressources d'aide disponibles pour Qualifacts Insync ?
Ressources d'aide disponibles pour Qualifacts Insync :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
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