InSync Healthcare Solutions

Logiciel de gestion de cabinet et d'EMR (dossiers médicaux informatisés) sur le cloud

4,6 /5 (160 avis) Donnez votre avis !

InSync Healthcare Solutions - Présentation

Description du logiciel InSync Healthcare Solutions

InSync est une plateforme cloud de gestion d'EMR (dossiers médicaux informatisés) et de gestion de cabinet qui peut être adaptée aux besoins des professionnels de la santé dans le cadre de la santé comportementale, de la toxicomanie, de l'obstétrique-gynécologie, de la kinésithérapie, des soins primaires et de la physiothérapie. Dans le but d'améliorer les soins aux patients dans toutes les spécialités et de fournir aux utilisateurs une solution personnalisée, InSync peut combiner plusieurs modules et outils et configurer le système en fonction des préférences de l'utilisateur.

L'outil d'EMR InSync offre des fonctionnalités telles que la saisie personnalisée des notes, des modèles personnalisables, la définition et le suivi des objectifs, les formulaires d'admission, le suivi des médicaments, le suivi des antécédents du patient, la création de plans de traitement, etc. Les fonctionnalités peuvent être adaptées aux cabinets ou aux spécialités, telles que les schémas prénataux pour les cabinets d'obstétrique et de gynécologie et le suivi des progrès visuels pour les physiothérapeutes. L'outil d'EMR InSync s'intègre également parfaitement à la gestion du cabinet, à la gestion du cycle de revenus et aux outils de transcription médicale afin de fournir un système de gestion des soins de santé entièrement intégré et basé sur le cloud.

InSync Healthcare Solutions - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

InSync Healthcare Solutions - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Médias

InSync practice management dashboard
InSync clinical dashboard
InSync real time updates and notifications
Vidéo de InSync Healthcare Solutions Capture d'écran pour InSync Healthcare Solutions : InSync practice management dashboard Capture d'écran pour InSync Healthcare Solutions : InSync clinical dashboard Capture d'écran pour InSync Healthcare Solutions : InSync real time updates and notifications

InSync Healthcare Solutions - Avis

InSync Healthcare Solutions - Avis

Note globale
4,6
/
5
Excellent
117

Très bien
31

Moyen
6

Médiocre
2

Mauvais
4

Rapport qualité-prix
4,4
Fonctionnalités
4,4
Simplicité d'utilisation
4,4
Support client
4,7
93% des utilisateurs recommandent cette application
Kelly K.

Outstanding Development and Implementation

The different stages I have been in with InSync has far exceeded my expectations. The team I have worked with from [SENSITIVE CONTENT HIDDEN] everyone has been not just patient and kind, but knowledgeable and helpful. The customer service alone would keep me with InSync, but the actual product is easy for all of our different types of workers from the more technologically hesitant to those who are more fluent in different EHRs. I was hesitant to change EHRs because I know how extensive the transition can be but I have to say it has gone much much better than I would have ever thought!


Traduire avec Google Translate
Dennis K.

Excellent product - Awsome Support Staff

Once we met with the InSync management we knew this was the company for us. They are "can do" people. They had a solution for every challenge we have. As a large behavioral health service provider we have staff located in many places so we needed a software product that had strong management functions. InSync has it.


Traduire avec Google Translate
Brittany E.

Highly disappointed in this product; if on the fence, look elsewhere

I was initially excited about this new system because of the capabilities that it was said to provide (i.e., customization to meet the needs of the clinic, streamline communication between 2 locations, departments and therapists, ability to complete daily notes quickly and easily, ability to keep up with progress reports and due dates, simple and intuitive user experience). However, from the first day it was a complete nightmare, greatly contributing to my decision to leave the practice and seek employment elsevisor, it was always difficult to review my assistants paperwork remotely. We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face.
This system caused me to spend countless extra hours working at home and at the clinic just to troubleshoot. My efficiency and quality as a therapist was compromised; More focus and time was needed to deal with inSync, leaving very little time to plan effective treatment sessions and give clients what they need. In turn, this created dissatisfied clients.

How could it be improved?: The only way this system could improve is to not exist. I not only lost income and time, but I also decided to leave a great company solely due to this software.


Traduire avec Google Translate
Tammie T.

Implementation

My overall experience with InSync has been very good. I wish we had switched over months ago.


Traduire avec Google Translate
Lindsay C.

Psychology and Counseling Center - Insync Review: Billing and Scheduling

While the beginning parts were rocky, overall, our office is very happy with the program. We have seen an improvement in workflow as well as in revenue.


Traduire avec Google Translate
Kelly K.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

Outstanding Development and Implementation

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 05/08/2020
Provenance de l'avis : SoftwareAdvice

The different stages I have been in with InSync has far exceeded my expectations. The team I have worked with from [SENSITIVE CONTENT HIDDEN] everyone has been not just patient and kind, but knowledgeable and helpful. The customer service alone would keep me with InSync, but the actual product is easy for all of our different types of workers from the more technologically hesitant to those who are more fluent in different EHRs. I was hesitant to change EHRs because I know how extensive the transition can be but I have to say it has gone much much better than I would have ever thought!

Avantages

I have had to change systems before just a few years ago and the development and implementation team we worked with for InSync was beyond phenomenal. Not just knowledgeable but really eager to make the system work for us instead of just getting it implemented. We had some big changes for our organization in the middle of it and the InSync team came to us with not just a ton of positivity but with solutions and suggestions to our concerns. Phenomenal team.

Inconvénients

I am currently at a point where I am finding very little that I dislike about the program. There is always the minor hiccup here and there finding things we thought we created right but needing to adjust and that really just comes with any system.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Dennis K.
Secteur d'activité: Psychologie
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

Excellent product - Awsome Support Staff

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 05/01/2021
Provenance de l'avis : SoftwareAdvice

Once we met with the InSync management we knew this was the company for us. They are "can do" people. They had a solution for every challenge we have. As a large behavioral health service provider we have staff located in many places so we needed a software product that had strong management functions. InSync has it.

Avantages

First and foremost the ease of use. The product is very intuitive and easy for staff to learn and operate. Second, the support staff are awesome. They helped us at every step. Very knowledgeable, approachable and always there for us. Also, the cost savings. While we didn't realize how much we were going to save at the beginning. We now know we will save $3M over the next 10 years. And we will be able to repurpose a couple of staff as less support is required with this product.

Inconvénients

Gees, not much here. We are so satisfied. I guess the fact we did not implement it sooner.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Brittany E.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Highly disappointed in this product; if on the fence, look elsewhere

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 17/01/2020
Provenance de l'avis : SoftwareAdvice

I was initially excited about this new system because of the capabilities that it was said to provide (i.e., customization to meet the needs of the clinic, streamline communication between 2 locations, departments and therapists, ability to complete daily notes quickly and easily, ability to keep up with progress reports and due dates, simple and intuitive user experience). However, from the first day it was a complete nightmare, greatly contributing to my decision to leave the practice and seek employment elsevisor, it was always difficult to review my assistants paperwork remotely. We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face.
This system caused me to spend countless extra hours working at home and at the clinic just to troubleshoot. My efficiency and quality as a therapist was compromised; More focus and time was needed to deal with inSync, leaving very little time to plan effective treatment sessions and give clients what they need. In turn, this created dissatisfied clients.

How could it be improved?: The only way this system could improve is to not exist. I not only lost income and time, but I also decided to leave a great company solely due to this software.

Avantages

Implementation team was kind and helpful when on site.

Inconvénients

1. The system was always freezing up causing me to lose paperwork. If it didn’t freeze, sometimes it would take 30+ minutes to load the next page or save when working on things like evaluations.
2. The user interface is very complex to navigate and learn. Requiring countless hours of unpaid work.
3. As a supervisor, it was always difficult to review my assistants paperwork remotely. We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face.
4. Whenever there were updates, so many things would change, it was like learning the system all over again.
5. Patient files, names, contact info and important dates were very difficult to access causing many miscommunication between therapist and families. where.
6. Printed documentation was poorly formatted, further impacting my professional image as well as the clinic's

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 0.0/10

Tammie T.
Secteur d'activité: Psychologie
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Implementation

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 14/12/2020
Provenance de l'avis : SoftwareAdvice

My overall experience with InSync has been very good. I wish we had switched over months ago.

Avantages

I really like the functionality of the software, it is easy to use and easily accessible in our changing work environments.
The implementation representative [SENSITIVE CONTENT HIDDEN] was very helpful and knowledgeable. She was willing to help talk us through many areas.
Our trainer was also great.

Inconvénients

The work of implementation is my least favorite part of this software. Getting all of our data switched over from our old system has been trying.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Lindsay C.
Secteur d'activité: Psychologie
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Psychology and Counseling Center - Insync Review: Billing and Scheduling

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 29/07/2020
Provenance de l'avis : SoftwareAdvice

While the beginning parts were rocky, overall, our office is very happy with the program. We have seen an improvement in workflow as well as in revenue.

Avantages

The product makes workflow easy and provides accurate information for the user quickly and clearly. There are a lot of little things that Insync's product provides that make it easier to function.
Billing: Having a large billing team is wonderful. The billing team is able to get claims out quickly and properly.
Communication: The communication between IT, service, and billing department and the client is outstanding. It enables our office to troubleshoot small and large issues in a timely manner and creates a more smooth and profitable outcome for our business and providers.

Inconvénients

The initial learning curve with the product was extremely difficult. We had great assistance from the onboarding team; however, due to all of the 'bells and whistles" it made it quite difficult to learn.
Eligibility: Our office pays for Eligibility which is great because it shows us real time if the patient's insurance is active. Unfortunately, benefits for mental health are not shown on this portal. It would be wonderful if our office and other mental health offices had access to this information as it would save hours of time for the office as we still have to verify benefits for new patients who come in and existing patients who have insurance changes.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
9/10
Basé sur 160 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

InSync Healthcare Solutions - Prix

InSync Healthcare Solutions - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,4/5
Basé sur 160 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

InSync Healthcare Solutions - Fonctionnalités

InSync Healthcare Solutions - Fonctionnalités

API
Conformité HIPAA
Facturation
Gestion de la conformité
Gestion des calendriers
Gestion des documents
Gestion des dossiers
Gestion des flux de travail
Gestion des rendez-vous
Gestion des réclamations
Graphiques
Intégration de tiers
Notifications automatiques
Planification
Portail client
Portail libre-service
Rappels
Rapports et statistiques
Rapports personnalisables
Tableau de bord d'activités
Fonctionnalités
4,4/5
Basé sur 160 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

InSync Healthcare Solutions - FAQ

InSync Healthcare Solutions - FAQ

Voici quelques-unes des questions fréquentes sur InSync Healthcare Solutions.

Q. Quels sont les types de licence disponibles pour InSync Healthcare Solutions ?

Types de licences disponibles pour InSync Healthcare Solutions :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel InSync Healthcare Solutions ?

Nous n'avons pas d'informations sur les fonctionnalités de InSync Healthcare Solutions.

Q. Qui utilise InSync Healthcare Solutions ?

Utilisateurs habituels du logiciel InSync Healthcare Solutions :

PME, Grandes entreprises, Administration publique, À but non lucratif, Entreprises de taille moyenne

Q. Dans quelles langues InSync Healthcare Solutions est-il disponible ?

Langues dans lesquelles InSync Healthcare Solutions est disponible :

anglais

Q. InSync Healthcare Solutions prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par InSync Healthcare Solutions.

Q. Avec quelles applications InSync Healthcare Solutions peut-il s'intégrer ?

Applications s'intégrant à InSync Healthcare Solutions :

Zoom

Q. Quelles sont les ressources d'aide disponibles pour InSync Healthcare Solutions ?

Ressources d'aide disponibles pour InSync Healthcare Solutions :

Support téléphonique, Support en ligne, Base de connaissances, Tutoriels vidéo