--- description: SapphireIMS : qu'en pensent les utilisateurs ? Lisez les avis sur SapphireIMS, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SapphireIMS - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des ressources informatiques](/directory/325/it-asset-management/software) > [SapphireIMS](/software/123747/sapphireims) # SapphireIMS Canonical: https://www.getapp.fr/software/123747/sapphireims Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/123747/sapphireims?page=2) > SapphireIMS est une suite cloud et locale de gestion des services informatiques conçue pour aider les entreprises à gérer les opérations de centre de service, de cycles de vie des actifs, de contrôle de conformité et d'inventaire, d'automatisation informatique, etc. > > Conclusion : 65 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 65 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Tecknodreams Software Consulting - **Pays**: Bangalore, Inde - **Entreprise fondée en**: 2002 ## Contexte commercial - **Prix à partir de**: 15,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Argentine, Australie, Autriche, Belgique, Brésil, Canada, Chili, Chine, Colombie, Corée du Sud, Costa Rica, Espagne, Inde, Indonésie, Irak, Irlande, Israël et 25 de plus ## Fonctionnalités - API - Accès et contrôle à distance - Accès mobile - Alertes/Notifications - Alerts/Escalation - Asset Lifecycle Management - CMDB - Catalogue de services - Création de tableaux de bord - Enquêtes et feedback - Gestion de l'assistance téléphonique - Gestion de la base de connaissances - Gestion de la configuration - Gestion de la conformité - Gestion de la disponibilité - Gestion de la maintenance - Gestion de licence logicielle - Gestion de projets - Gestion des accords de service - Gestion des achats ## Intégrations (1 au total) - SAP Business One ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des ressources informatiques](https://www.getapp.fr/directory/325/it-asset-management/software) ## Catégories connexes - [Logiciels de gestion des ressources informatiques](https://www.getapp.fr/directory/325/it-asset-management/software) - [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software) - [Logiciels EAM (Enterprise Asset Management)](https://www.getapp.fr/directory/1045/eam/software) - [Logiciels pour centres de services](https://www.getapp.fr/directory/1249/service-desk/software) ## Logiciels similaires 1. [Freshservice](https://www.getapp.fr/software/91351/freshservice) — 4.5/5 (686 reviews) 2. [Atera](https://www.getapp.fr/software/102017/atera) — 4.5/5 (446 reviews) 3. [Iru](https://www.getapp.fr/software/130527/kandji) — 4.9/5 (477 reviews) 4. [Wasp Asset](https://www.getapp.fr/software/104423/assetcloud) — 4.5/5 (376 reviews) 5. [PDQ Deploy & Inventory](https://www.getapp.fr/software/2045563/pdq-deploy) — 4.8/5 (341 reviews) ## Avis ### "SapphireIMS rating." — 5.0/5 > **Shah** | *26 octobre 2023* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: I like it much. But we also need some improvement required in this tool. Need to increase "Categories". > > **Inconvénients**: I like it much. But we also need some improvement required in this tool. Need to increase "Categories". > > Over all it is good by which we can easily resolve our problems. ----- ### "This software has all the required features." — 5.0/5 > **Pradeep** | *4 septembre 2017* | Hôpitaux et soins de santé > > **Avantages**: This software mas the mobility version also. The software has the flexibility to tailor make as per our requirements and this has made our Operations very easy. This also has a powerful MIS which clearly shows the strength and success of this software. > > **Inconvénients**: With the extent it meets our requirements, I do not see any reason for any cons. The team sitting in Bangaluru probably needs to visit Delhi to give more comfort on the support. > > Daily ticketing process has changes our life and made us more process oriented. The tickets has helped us exhibit our strength of support. The root cause analysis became simpler and has made the stakeholders define a better process. To make any Operations successful what is required is good control and if you are big and in multiple locations then a tool like this helps to monitor and control. ----- ### "Support & Services" — 2.0/5 > **Mangesh** | *4 février 2020* | Exploitation minière et métaux | Taux de recommandation : 2.0/10 > > **Avantages**: Flexibility. Tool is good but not configured as per business expectation, it completely dependent on the technical capabilities of Sapphire team to understand and implement the requirement. > > **Inconvénients**: Support \& Services are not upto the mark, new process flow development takes too longer time. Road map for next 5years is not available, as we have asked for voice/chat BOT which is still under beta. Upgradation of the tool is cummebersome work not updated latest patch yet. Support \& services team needs to improve a lot. > > We are using it for ITSM \& ITAM tool for JSW. ----- ### "Dashboard & User Interface" — 4.0/5 > **Manjeet** | *28 décembre 2023* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: Easy to use for user end. Just a step away to drop a mail \& that mails converts int as ticket. But this should be auto basis \& not like that user has be a part of sapphire. > > **Inconvénients**: User interface is not friendly. It seems like old fashion dashboard. It should be more attractive \& animation things we can implement. Not really happy with User interface ----- ### "A complete IT management product \!" — 4.0/5 > **Pramod** | *20 septembre 2017* | Taux de recommandation : 8.0/10 > > **Avantages**: The tool lives up to the product name "IMS" , catering every aspect of an IT Management . It is easily customization as per customer needs. Reporting modules and ease at which custom reports can be created is amazing . ITAM and BSM module perform pretty good job . From an implementation perspective, the product is quiet easy to learn,implement and configure With latest patches being released every quarter the product is loaded with an ever growing list of new features > > **Inconvénients**: Stability of tool remains one of the concerns with minor bugs popping up here and there. There is a need to improve mobile app to match the current industry standards and requirements ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/123747/sapphireims?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/123747/sapphireims) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées