Invoiced

It just works. I set it up several years ago when they had cheap legacy pricing. Since then I've enjoyed using it. It's easy to setup customers and create invoices - and it integrates with a whole bunch of payment gateways out the box, which is good!

Some of the good features have been moved to a much more expensive plan - like subscription and part-payment support, however it's understandable.

I love the organization this software offers. I am easy able to track all of my invoices, payments, refunds, credits etc all in one place. I love having the ability to make notes on my customer accounts for another person to pick up where I left off or just to remind myself! The overall aesthetic matches our brand and I will continue to use this product for a long time.

Although almost perfect, there are several things I would add to Invoiced. I do not love the inability to view my upcoming revenue for all my upcoming subscriptions. Currently, I have to download an excel sheet, total the column and forecast what next month's revenue will be. I am also not able send invoices to select clients. This is a necessity as not all my clients want a receipt/invoice. I can't turn it off or on for specific clients so I want my customer specific settings.

It presents very well and the individual statements are pretty clean and clear.
We can easily have our own branding and send and track directly from the software.
This is really helpful!

We were not able to generate statements how we needed them - basically with each customer invoice marked up as "due" and "paid" in matching columns. Instead payments received do not seem to have anything to do with invoice amounts sent and we are currently exporting data to excel and generating customer statements ourselves.

Sometimes the exported data does not always make sense - BUT the customer service team has been responsive and even fixed a bug we found. That was impressive.

There are two main features that I like the most with Invoiced. First being the ability to set up recurring billing. I have several customers who this applies to. I can easily set up a payment plan to send a bill to my customer without the need to manage it all myself. I can also easily make an adjustment if needed. The next feature that I favor is the ability to set up a payment plan for certain customers. With partial orders, I am able to setup a payment plan with partial payments, to meet the needs of my customer..... not to mention that this software offers several ways to pay, which makes it even easier. The organization of the information for each customer is very organized as well.

The only downside to this software is the cost. For a smaller company who has few customers and little business revenue, this is not a very cost effective software to use. The basic package is $100 a month, which can add up over time. For a more established company, this is a GREAT tool.