---
description: Tookan : qu'en pensent les utilisateurs ? Lisez les avis sur Tookan, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tookan - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/255/field-service-management/software) > [Tookan](/software/122279/tookan)

# Tookan

Canonical: https://www.getapp.fr/software/122279/tookan

Page : 1/4\
Suivant: [Page suivante](https://www.getapp.fr/software/122279/tookan?page=2)

> Tookan est une plateforme de gestion des livraisons qui aide les entreprises à rationaliser les opérations de distribution et facilite la communication entre les responsables et les livreurs. La solution est dotée d'un tableau de bord qui permet aux utilisateurs de suivre les commandes en temps réel et de recevoir des notifications en cas de nouveau problème.
> 
> Conclusion : 76 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.1/5** | 76 Avis |
| Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: JungleWorks
- **Pays**: San Francisco, É.-U.
- **Entreprise fondée en**: 2011

## Contexte commercial

- **Prix à partir de**: 129,00 $US
- **Type de licence**:  (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, arabe
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 206 de plus

##  Fonctionnalités

- API
- Accès mobile
- Alertes mobiles
- Alertes/Notifications
- Alerts/Escalation
- Allocation de ressources
- Application mobile
- Barcode/Ticket Scanning
- Base de données de clients
- CRM
- Cartes géographiques
- Codes-barres et RFID
- Commande en ligne
- Enquêtes et feedback
- Facturation
- Fonctions pour restaurants
- Fonctions pour services de messagerie
- For Freight Operations
- GPS
- Gestion de la communication

## Intégrations (10 au total)

- Plivo
- QuickBooks Online Advanced
- Razorpay
- Shopify
- Square Online
- Stripe
- Twilio
- WooCommerce
- Xero
- Zapier

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software)
- [Logiciels de distribution alimentaire](https://www.getapp.fr/directory/191/food-service-distribution/software)
- [Logiciels TMS (Transportation Management System)](https://www.getapp.fr/directory/805/transportation-management/software)
- [Logiciels d'affectation du personnel](https://www.getapp.fr/directory/520/service-dispatch/software)
- [Logiciels pour la distribution](https://www.getapp.fr/directory/538/distributor/software)

##  Logiciels similaires

1. [Elite EXTRA](https://www.getapp.fr/software/120399/elite-extra) — 4.7/5 (356 reviews)
2. [Route4Me](https://www.getapp.fr/software/106935/route4me) — 4.5/5 (404 reviews)
3. [Track-POD](https://www.getapp.fr/software/116355/track-pod) — 4.7/5 (140 reviews)
4. [Onfleet](https://www.getapp.fr/software/106593/onfleet) — 4.6/5 (95 reviews)
5. [Detrack](https://www.getapp.fr/software/2049879/detrack) — 4.7/5 (94 reviews)

## Avis

### "Best App for deliveries business" — 5.0/5

> **Samih** | *24 janvier 2020* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I really appreciated was the fact that I could buy and whitelabel. In addition all the available functions are not really necessary in my case but I had to add more and they did. The level of customer service is very high. They often call to see if everything is going well and if I had any bugs.
> 
> **Inconvénients**: Nothing for now a part some delay sometimes when you need to add some feature.. but it's something normal
> 
> I have better control over my deliveries and better customer satisfaction

-----

### "Great Software" — 5.0/5

> **Kristi** | *22 janvier 2020* | Transport routier/ferroviaire | Taux de recommandation : 9.0/10
> 
> **Avantages**: The software is super easy to use on the administrative/dispatch and driver interfaces.  I also like the notifications that can be sent to customers keeping them abreast of the location of our drivers.
> 
> **Inconvénients**: The software can be slow to update times during daylight savings time. I also wish we could have multiple notifications based on company needs.
> 
> Overall, the software has been great to use and the customer service has been helpful.

-----

### "Fraudulent. horrible customer services" — 1.0/5

> **N.S.** | *20 juillet 2017* | Taux de recommandation : 0.0/10
> 
> **Avantages**: It was generally a pretty site and app. It just didn't work for us and I never imagined one app would cause us so much trouble, hassle and cost.
> 
> **Inconvénients**: When I originally  contacted them with questions before I signed up, Support gave me a different explanation of services than what I found when I used them.  They didn't offer a demo of some of the add-on services. We had a ton of problems with tracking job time. Logging in to the business account was such a hassle on mobile devices as we were logged out like every 5 minutes. 

The app drained my team's battery so much that their phones died before they could really use it. The desktop version looks nice but the functionality was glitchy. We'd have to put in repeat orders. Edits to existing jobs that were made in the desktop version didn't appear correctly. 
 
Customer service is horrible\! I requested to my Account Manager to cancel my services. They insisted reaching out multiple times to upsell me but would not cancel my services despite my multiple requests and informing them that I did not want the service and they were not authorized to bill me, and there's no way to cancel the account online. I ended up having to report them.

-----

### "Best delivery software" — 5.0/5

> **Mohamed** | *7 juillet 2021* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: Simplicity of use.
Drivers can learn it very fast.
Monitoring the drivers location.
> 
> **Inconvénients**: Can’t save 2 locations of the same client. 
Also, can’t have 2 numbers of the same client.
> 
> It has been a good support to my business and hope it develops and get integrated with other systems.

-----

### "Routing Software works well" — 4.0/5

> **Pennye** | *21 février 2020* | Vente au détail | Taux de recommandation : 9.0/10
> 
> **Avantages**: It's ease of use and the ability to set various filters to scale the routing based on time or distance.
> 
> **Inconvénients**: I added the ETA routing but it did not account for traffic when providing the times for arrival.
> 
> excellent

-----

Page : 1/4\
Suivant: [Page suivante](https://www.getapp.fr/software/122279/tookan?page=2)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/software/122279/tookan)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/software/122279/tookan> |
| de-AT | <https://www.getapp.at/software/122279/tookan> |
| en | <https://www.getapp.com/operations-management-software/a/tookan/> |
| en-AE | <https://www.getapp.ae/software/122279/tookan> |
| en-AU | <https://www.getapp.com.au/software/122279/tookan> |
| en-CA | <https://www.getapp.ca/software/122279/tookan> |
| en-GB | <https://www.getapp.co.uk/software/122279/tookan> |
| en-IE | <https://www.getapp.ie/software/122279/tookan> |
| en-NZ | <https://www.getapp.co.nz/software/122279/tookan> |
| en-SG | <https://www.getapp.sg/software/122279/tookan> |
| en-ZA | <https://www.getapp.za.com/software/122279/tookan> |
| es | <https://www.getapp.es/software/122279/tookan> |
| es-CL | <https://www.getapp.cl/software/122279/tookan> |
| es-CO | <https://www.getapp.com.co/software/122279/tookan> |
| es-MX | <https://www.getapp.com.mx/software/122279/tookan> |
| fr | <https://www.getapp.fr/software/122279/tookan> |
| fr-BE | <https://fr.getapp.be/software/122279/tookan> |
| fr-CA | <https://fr.getapp.ca/software/122279/tookan> |
| nl | <https://www.getapp.nl/software/122279/tookan> |
| nl-BE | <https://www.getapp.be/software/122279/tookan> |
| pt | <https://www.getapp.com.br/software/122279/tookan> |
| pt-PT | <https://www.getapp.pt/software/122279/tookan> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.fr/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/"]},{"name":"Tookan","description":"Tookan est une plateforme de gestion des livraisons qui aide les entreprises à rationaliser les opérations de distribution et facilite la communication entre les responsables et les livreurs. La solution est dotée d'un tableau de bord administratif qui permet aux utilisateurs de suivre les commandes en temps réel et de recevoir des notifications automatiques en cas de nouveau problème. Cet outil offre également aux utilisateurs la possibilité d'analyser les performances des parcs automobiles et des conducteurs à l'aide de fonctions analytiques exploitables.\n\nLes entreprises peuvent s'aider de Tookan pour affecter, planifier et surveiller des tâches, optimiser les itinéraires de livraison et gérer l'affectation des ressources depuis une plateforme centralisée. Via l'application mobile, les responsables peuvent consulter la disponibilité des agents ainsi que passer en revue les informations relatives à chaque tâche, comme l'heure de livraison, la localisation, la description de la tâche ou le type de commande. Les agents sont également en mesure de lire des codes-barres, d'ajouter des notes ou des images et de recueillir les signatures électroniques des clients pour confirmer la bonne livraison de la commande.   \n\nTookan s'intègre à diverses applications tierces, notamment Plivo, Mobivate, Twilio, Wendy's, QuickBooks, Blizzfull, etc. Les entreprises peuvent informer les clients de l'heure d'arrivée prévue et leur fournir des liens de suivi des commandes par e-mail et SMS. La solution permet également aux utilisateurs de recevoir des retours d'opinion et des notes de la part des clients après réception de la commande, afin d'obtenir plus d'informations relatives à l'expérience du client vis-à-vis de la marque.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/68808006-41fd-4967-8d3a-1f63d6d8424f.png","url":"https://www.getapp.fr/software/122279/tookan","@type":"SoftwareApplication","@id":"https://www.getapp.fr/software/122279/tookan#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.fr/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":76},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de gestion des interventions","position":2,"item":"/directory/255/field-service-management/software","@type":"ListItem"},{"name":"Tookan","position":3,"item":"/software/122279/tookan","@type":"ListItem"}],"@id":"https://www.getapp.fr/software/122279/tookan#breadcrumblist"}]}
</script>