KeepTruckin

KeepTruckin

The modern fleet management & GPS tracking platform.

4/5 (40 avis)

KeepTruckin - Présentation

Description du logiciel KeepTruckin

The KeepTruckin fleet management solution is the modern way to manage a mobile workforce. Over 55,000 fleets of all types—from field services to trucking—trust KeepTruckin to:

- Track and manage drivers, vehicles, assets, and job sites from a single, real-time dashboard.
- Prevent accidents and litigation with fully-integrated Smart Dashcams.
- Streamline operations such as compliance (IFTA, DVIR, #1 rated ELD), driver communication/dispatch, and document
management.
- Reduce costs with powerful, actionable performance metrics.
- Connect their fleet with built-in 4G LTE WiFi and the KeepTruckin App Marketplace

With KeepTruckin, you can run a more efficient, safe, smart, and reliable business.

KeepTruckin - Présentation

Prix

À partir de
20,00 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

KeepTruckin's free plan provides access to electronic logs, documents and messaging, plus vehicle inspection capabilities. The Starter subscription plan is available for $20/unit/month, and adds GPS tracking, geofencing, and ELD compliance functionality. The Pro plan costs $35/unit/month and offers IFTA reporting, vehicle diagnostics, facility insights, and more. If additional features such as custom inspections are required, contact KeepTruckin for an Enterprise plan quote.


KeepTruckin - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Canada, Amérique latine, États-Unis
Langues
anglais, français, espagnol

Captures d'écran

Capture d'écran pour KeepTruckin : KeepTruckin GPS tracking
Capture d'écran pour KeepTruckin : KeepTruckin GPS tracking Capture d'écran pour KeepTruckin : KeepTruckin historical GPS tracking Capture d'écran pour KeepTruckin : KeepTruckin smart dashcam Capture d'écran pour KeepTruckin : KeepTruckin fault code reporting and alerts Capture d'écran pour KeepTruckin : KeepTruckin ELD compliance Capture d'écran pour KeepTruckin : KeepTruckin customizable DVIR forms Capture d'écran pour KeepTruckin : KeepTruckin messaging

KeepTruckin - Avis

KeepTruckin - Avis

Note globale
4
/
5 40 avis
Excellent
23

Très bien
5

Moyen
6

Médiocre
0

Mauvais
6

Rapport qualité-prix
3.7
Fonctionnalités
3.9
Simplicité d'utilisation
4
Support client
3.5
70% des utilisateurs recommandent cette application
Dale S.

Simply the best

I have been using KT for over 5 years, and haven't had any issues that would require me to contact CS.


Traduire avec Google Translate
Nina J.

Daily user

Their customer service is helpful and is on the ball with anwsering any problems we've had.


Traduire avec Google Translate
Brandon S.

Easy and Functional

Good, except that customer service on more than one occasion has told me they would do something when I needed an issue taken care of and every single time I’ve never heard from them again.


Traduire avec Google Translate
Shaun W.

Terrible Customer service

The customer service is truly terrible. Their ifta reports have shown our trucks in states that they have never been to.
When made aware of the problem they first blamed it on our driver and then tried to blame it on us.
Since proving that it was a problem with their product they haven't bothered to try and solve the problem.
As soon as our contract is up we will be removing every unit we have and going with a new supplier.
It's too bad their customer support is so bad because the product it's self is very good.


Traduire avec Google Translate
Michelle B.

Easy for our drivers to adopt

We purchased KeepTruckin after doing a little research when ELD requirements were announced two years ago. Our drivers adapted quickly to the software, despite some initial hesitation. When we expanded our fleet, we were able to get the ELD into the new truck very quickly and affordably, making it easy to get the new trucks on the road immediately.


Traduire avec Google Translate
Dale S.
Secteur d'activité: Transport routier/ferroviaire
Taille de l'entreprise: 2-10 employés
Translate to français

Simply the best

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/09/2019
Provenance de l'avis : Capterra

I have been using KT for over 5 years, and haven't had any issues that would require me to contact CS.

Avantages

Ease of use, adding/correcting errors. I have used it as an AOBRD and ELD and as a simple DDL. it is very intuitive software to use.

Inconvénients

Not a real issue with the software/App itself, I don't like using any apps on my phone, so I choose to use this on a Tablet instead, easier to read and manipulate, and I keep my info separate from the tablet.

Translate to français

Réponse de KeepTruckin

Hi Dale,

Thank you for the wonderful review. We're glad that you find our app useful. Please help spread the word!

Regards,

KeepTruckin Inc.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Nina J.
Secteur d'activité: Transport routier/ferroviaire
Taille de l'entreprise: 2-10 employés
Translate to français

Daily user

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/09/2019
Provenance de l'avis : Capterra

Their customer service is helpful and is on the ball with anwsering any problems we've had.

Avantages

Customer service is very helpful when we've had any issues and they replace equipment when it was not working.

Inconvénients

The eld had to be replaced because of a malfunction. Had to wait for a replacement a few days. Paying for year up front.

Translate to français

Réponse de KeepTruckin

Hi Nina,

Thank you for the wonderful review. We appreciate the feedback and we are glad that you love our app.

Regards,

KeepTruckin Inc.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Brandon S.
Secteur d'activité: Logistique et chaîne d'approvisionnement
Taille de l'entreprise: Auto-entrepreneur
Translate to français

Easy and Functional

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 08/01/2020
Provenance de l'avis : Capterra

Good, except that customer service on more than one occasion has told me they would do something when I needed an issue taken care of and every single time I’ve never heard from them again.

Avantages

The software is easy to use and edit. It works reliably with my Iphone 7S Plus.

I also love the feature that now allows one to have IFTA fuel and miles all printed on the same sheet which means less headache and paperwork for me. Just enter your fuel stops and at the end of the quarter the report is generated for you electronically.

Inconvénients

Nothing really. The software works very well and I haven’t had any big issues with it. A glitch or two over a two year period but nothing major.

Translate to français

Réponse de KeepTruckin

Hi Brandon, thank you for writing and sharing your thoughts with us. We're glad to know that you like using KeepTruckin. In regards to your concerns for the customer service, we'll personally look into it and improve for loyal users like you.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Shaun W.
Secteur d'activité: Transport routier/ferroviaire
Taille de l'entreprise: 13-50 employés
Translate to français

Terrible Customer service

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 14/12/2018
Provenance de l'avis : Capterra

The customer service is truly terrible. Their ifta reports have shown our trucks in states that they have never been to.
When made aware of the problem they first blamed it on our driver and then tried to blame it on us.
Since proving that it was a problem with their product they haven't bothered to try and solve the problem.
As soon as our contract is up we will be removing every unit we have and going with a new supplier.
It's too bad their customer support is so bad because the product it's self is very good.

Avantages

Easy to install
Easy to navigate the interface

Inconvénients

Terrible customer support.
Terrible technical support.

Translate to français

Réponse de KeepTruckin

Hi Shaun,

Thank you for your valuable feedback. We really appreciate your time and patience with us and apologize for any inconvenience we may have caused you. Please believe that we strive to provide our customers with an outstanding experience. Our goal is to educate them on the best way to leverage our product and service for their fleets. One of representative reached out to you and was informed that you would not be available till December 23rd so a call back from a senior support representative has already been scheduled for you.

We hope that you will accept our apology and give us the opportunity to turn your experience around.

In the meantime, should you need additional assistance, please do not hesitate to contact our 24/7 support line at 855-434-356.

Regards,
KeepTruckin

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Michelle B.
Secteur d'activité: Verre, céramique et béton
Taille de l'entreprise: 13-50 employés
Translate to français

Easy for our drivers to adopt

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 23/09/2019
Provenance de l'avis : Capterra

We purchased KeepTruckin after doing a little research when ELD requirements were announced two years ago. Our drivers adapted quickly to the software, despite some initial hesitation. When we expanded our fleet, we were able to get the ELD into the new truck very quickly and affordably, making it easy to get the new trucks on the road immediately.

Avantages

Our drivers quickly learned the software. Support has been very responsive and moved quickly to resolve issues. The price is affordable and provides good value for the money.

Inconvénients

The administrative dashboard is less than stellar on my mobile phone. Wish there was a better interface to allow me to use the software more easily from home for my drivers.

Translate to français

Réponse de KeepTruckin

Hi Michelle,

Thank you for amazing feedback and rating. It's truly appreciated. Feedback from a user like you helps us identify what we need to change. We strive to improve our service for customers like you every single day. Thank you for taking the time out to share your input.

Regards,

KeepTruckin Inc.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8.7/10
Basé sur 40 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

KeepTruckin - Prix

KeepTruckin - Prix

À partir de
20,00 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

KeepTruckin's free plan provides access to electronic logs, documents and messaging, plus vehicle inspection capabilities. The Starter subscription plan is available for $20/unit/month, and adds GPS tracking, geofencing, and ELD compliance functionality. The Pro plan costs $35/unit/month and offers IFTA reporting, vehicle diagnostics, facility insights, and more. If additional features such as custom inspections are required, contact KeepTruckin for an Enterprise plan quote.

KeepTruckin's free plan provides access to electronic logs, documents and messaging, plus vehicle inspection capabilities. The Starter subscription plan is available for $20/unit/month, and adds GPS tracking, geofencing, and ELD compliance functionality. The Pro plan costs $35/unit/month and offers IFTA reporting, vehicle diagnostics, facility insights, and more. If additional features such as custom inspections are required, contact KeepTruckin for an Enterprise plan quote.

Rapport qualité-prix
3.7/5
Basé sur 40 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

KeepTruckin - Fonctionnalités

KeepTruckin - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3.9/5
Basé sur 40 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur KeepTruckin

Plus d'informations sur KeepTruckin

KeepTruckin - Principales fonctionnalités

  • Billing & Invoicing
  • Dispatch Management
  • Employee Management
  • GPS Integration
  • Inspection Management
  • Inventory Management
  • Safety Management
  • Territory Management

Avantages

- Real-time GPS tracking for drivers, vehicles, high-value assets, and geofenced locations from a single dashboard. View
current traffic conditions for added context and ETA accuracy.

- Review location history and view video footage to verify where drivers were and when.

- Identify high-risk drivers with customizable Driver Scorecards and protect yourself with video footage when an accident
occurs with fully-integrated dashcams.

- Easy-to-use compliance including DVIRs, IFTA, and the #1 rated ELD solution.

- Streamline driver communication with instant messaging. Send photos, documents, and dispatch/job information.

- Reduce fuel usage with idle time reporting, prevent breakdowns with vehicle diagnostics alerts, and save money with
built-in 4G LTE WiFi.

- Easily integrate with your other solutions through the KeepTruckin App Marketplace

KeepTruckin - FAQ

KeepTruckin - FAQ

Voici quelques-unes des questions fréquentes sur KeepTruckin.

Q. Quels sont les types de licence disponibles pour KeepTruckin ?

Types de licences disponibles pour KeepTruckin :

À partir de: 20,00 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

KeepTruckin's free plan provides access to electronic logs, documents and messaging, plus vehicle inspection capabilities. The Starter subscription plan is available for $20/unit/month, and adds GPS tracking, geofencing, and ELD compliance functionality. The Pro plan costs $35/unit/month and offers IFTA reporting, vehicle diagnostics, facility insights, and more. If additional features such as custom inspections are required, contact KeepTruckin for an Enterprise plan quote.

Q. Quelles sont les principales fonctionnalités du logiciel KeepTruckin ?

Fonctionnalités du logiciel KeepTruckin :

  • Billing & Invoicing
  • Dispatch Management
  • Employee Management
  • GPS Integration
  • Inspection Management
  • Inventory Management
  • Safety Management
  • Territory Management

Q. Qui utilise KeepTruckin ?

Utilisateurs habituels du logiciel KeepTruckin :

Grandes entreprises, Entreprises de taille moyenne, Administration publique, PME

Q. Dans quelles langues KeepTruckin est-il disponible ?

Langues dans lesquelles KeepTruckin est disponible :

anglais, français, espagnol

Q. Quels sont les types de licence disponibles pour KeepTruckin ?

Types de licences disponibles pour KeepTruckin:

Gratuit, Abonnement

Q. KeepTruckin prend-il en charge les appareils mobiles ?

Appareils pris en charge par KeepTruckin :

Android, iPhone, iPad

Q. Avec quelles applications KeepTruckin peut-il s'intégrer ?

Applications s'intégrant à KeepTruckin :

Fleetio, Lytx

Q. Quelles sont les ressources d'aide disponibles pour KeepTruckin ?

Ressources d'aide disponibles pour KeepTruckin :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo