SmartDeploy

SmartDeploy

Desktop management solution for IT teams

4.9/5 (88 avis)

SmartDeploy - Présentation

SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices.

Prix

À partir de
15,00 $US
Types de licence
version d'essai gratuite
Licence unique
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

SmartDeploy - Avis

Note globale
4.9/5
100% d'avis positifs
79
Excellent
9
Très bien
0
Moyen
0
Médiocre
0
Horrible
Kerry-ann J.
Traduire avec Google Translate

Good Product (Performs Better than Others)

Logiciel utilisé tous les mois pendant 6 à 12 mois
Publié le 08/07/2019
Provenance de l'avis : Capterra

Overall, it is a good value. The ability to connect it to the WiFi network without having to manual do it makes it worth it. Additionally, not having to worry about getting drivers as they have the most popular drivers within the library makes it better than other solutions on the market.

Avantages

The product is easy to use and the ability to automatically connect to a WiFi network on deployment is a great feature

Inconvénients

Sometimes devices do not get joined to the network for whatever reason. Also, you cannot have computers named in sequence upon deployment, instead they are automatically given random numbers. Unlike Acronis, which I could input computer names to be Laptop-Department{15} and it would named the computers Laptop-Department15, Laptop-Department16, Laptop-Department17, etc. SmartDeploy randomizes the number sequence. So, when you input the naming convention as Laptop-DepartmentXX, it names the device Laptop-Department84, Laptop-Department25, Laptop-Department40, etc. There is no sequence or logic to the number section. Additionally, you still have to do some prep work by making some changes in the Bios on newer machines in order to get the software to image to it. Also, when you select to log into an account after imaging, it seems that it creates a local account for the profile instead of using the domain account and then it does not join to the domain.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Chris H.
Traduire avec Google Translate

No Hassle Imaging

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 29/01/2019
Provenance de l'avis : Capterra

SmartDeploy as a company is very focused on this one thing, and as a result they are not getting sidetracked and overwhelmed. If there is any issue (which occasionally happens due to their striving to enhance the product), they quickly resolve the issue. Their tech support, has always been outstanding and very notably, they provided some highly-customized support to tackle a very unusual make/model we needed a special image for. I would choose SmartDeploy again in a heartbeat.

Avantages

With budget cuts, we've had to stop doing massive system refreshes and are now purchasing smaller amounts of systems as funds become available. We are a Dell house, but due to the new purchasing strategy we are getting a more diverse set of Dell models. Fortunately, for us, SmartDeploy has allowed us to tackle that diversity by use a single common image for about 12 different models (which include desktops/laptops and tablets). We only have 1 image to maintain, instead of 12, and if we get a 13th model, then we simply download the PPK (package of specific drivers) from SmartDeploy, add that to our image package and off we go. That is what we like most about this product, but there are a plethora of other items that has made SmartDeploy a huge success. We chose SmartDeploy about 4 years ago, after researching and comparing it in live tests with Symantec and Acronis. We had it up and running in production in about a day. Thanks to a very logical image creation and deployment process, we created a VM using VM Workstation, downloaded the necessary PPK's (driver packages) for the specific machines we had a need to image, and then created a USB stick which contained all necessary image components. Within 30 minutes, we had imaged 3 different models and realized our imaging problems from before were over. What a beautiful thing.

Inconvénients

Would like to be able to snap an image of an existing system and save for re-deployment. To my knowledge, that option has not been made available....yet.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Mark P.
Traduire avec Google Translate

Build a Virtual Machine then deploy to any hardware

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 30/01/2019
Provenance de l'avis : Capterra

Our company delivers software training and needs to deploy a single image to hundreds of machines multiple times a year. We primarily use offline USB deployment for this and it has worked extremely well over the past two years with very little issues or maintenance needed. We have a few dozen disparate sites and each site is maintained by a non-technical employee. They plug the USB drive into a computer and leave it alone for an hour. When they come back its fully deployed - like magic! This method offsets the installation of several software packages that would normally take several days. When deployment issues are experienced we ask the user to capture the logs and send them into SmartDeploy Support. They are incredibly responsive and helpful.

Avantages

Being able to generate a single VM image and distribute it to hundreds of different computers (manufacturers and models) is revolutionary. Other software I've used requires you to have an image created on each type of physical hardware. This means you have to manage multiple images and have a spare of each type of computer just to maintain the system.

Inconvénients

There are several deployment methods (USB drives, local network, cloud-based) that all work really well. When using the USB drive method, there isn't an easy way to update the boot software (e.g. WinPE) on the device or distribute new USB media. Shipping the USB drives works but is slow and expensive. Having the coworker at the remote office create a new USB drive is difficult because you have to walk them through installing the enterprise software which I don't necessarily want them to have access to. However, this is not undermining the huge benefits we see from using SmartDeploy.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Andrew D.
Traduire avec Google Translate

Absolute time saver

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/01/2019
Provenance de l'avis : Capterra

Time saving, we are a Medical Center that is continually growing by purchasing smaller clinics and offices around us. Each time we acquire a new location I have to go in and replace all of their workstations to bring them up to date. I can image 10-40 workstations in no time and ensure each system is configure exactly the same. Time = Money.

Avantages

I inherited this process from a previous employee who had left the company. Within just a short amount of time, having never used SmartDeploy before, I was able to update our VM and create a new image. It is awesome to be able to take a brand new computer out of the box, boot from a USB thumb drive and have our standard image installed automatically. Once our image is installed the PC is end user ready with all of the software they need to do their job. I can not imagine rolling out new computers without SmartDeploy.

Inconvénients

Honestly, everything about SmartDeploy works for me as I need it to.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Deborah K.
Traduire avec Google Translate

Deployment made easy

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/01/2019
Provenance de l'avis : Capterra

We came from a Symantec Ghost and then Clonezilla environment and everything was utterly hands-on and inconsistent and required the usage of an external hard drive that was always full and CDs. SmartDeploy brought us into the 21st century by making the deployments network-capable and able to be run from a dedicated workstation (could also use a VM but I am the only one really working with it for now). We are not using it to its fullest extent but have hopes of doing so as we grow with it. It's a great product for us

Avantages

Our deployment system is consistent now
Customer service is responsive when there are issues

Inconvénients

We are a static IP shop and SmartDeploy is ideal for DHCP so we are not as able to use the unattended features but we have 350 PCs across our entire environment so it's not a deal-breaker at all
Customer Service is in Portland and we're in Chicago - 2 hour delay if I have issues in the AM

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

SmartDeploy - Prix

À partir de
15,00 $US
Types de licence
version d'essai gratuite
Licence unique
Rapport qualité-prix

Basic: $23.30/machine/year
Essential: $27.50/machine/year
Premium: $30.80/machine/year

All plans include a 50 machine minimum and an Annual Services Renewal fee after the first year. The prices for the Annual Service Renewal fee are as follows:

Basic: $4.80/machine/year
Essential: $8.00/machine/year
Premium: $12.80/machine/year

Licenses are perpetual and a one-time cost. Support is renewed annually.

SmartDeploy - Fonctionnalités

  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables

  • API
  • Alertes et remontée des problèmes
  • Audit
  • Contrôle d'accès
  • Données en temps réel
  • Gestion des flux de travail
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration de tiers
  • Intégration des applications
  • Monitoring
  • Notifications automatiques
  • Outils de collaboration
  • Suivi des activités
  • Surveillance en temps réel
  • Sécurité SSL
  • Tableau de bord d'activités

Plus d'informations sur SmartDeploy

SmartDeploy - Principales fonctionnalités

  • Hardware Inventory
  • Patch Management

SmartDeploy - FAQ

Voici quelques-unes des questions fréquentes sur SmartDeploy.

Q. Quels sont les types de licence disponibles pour SmartDeploy ?

Types de licences disponibles pour SmartDeploy :

À partir de: 15,00 $US

Type de licence: Licence unique

version d'essai gratuite: Disponible

Basic: $23.30/machine/year
Essential: $27.50/machine/year
Premium: $30.80/machine/year

All plans include a 50 machine minimum and an Annual Services Renewal fee after the first year. The prices for the Annual Service Renewal fee are as follows:

Basic: $4.80/machine/year
Essential: $8.00/machine/year
Premium: $12.80/machine/year

Licenses are perpetual and a one-time cost. Support is renewed annually.

Q. Quelles sont les principales fonctionnalités du logiciel SmartDeploy ?

Fonctionnalités du logiciel SmartDeploy :

  • Hardware Inventory
  • Patch Management

Q. Qui utilise SmartDeploy ?

Utilisateurs habituels du logiciel SmartDeploy :

Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues SmartDeploy est-il disponible ?

Langues dans lesquelles SmartDeploy est disponible :

anglais

Q. Quels sont les types de licence disponibles pour SmartDeploy ?

Types de licences disponibles pour SmartDeploy:

Licence unique

Q. SmartDeploy prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par SmartDeploy.

Q. Avec quelles applications SmartDeploy peut-il s'intégrer ?

Applications s'intégrant à SmartDeploy :

Box, Dropbox, Google Drive, Microsoft OneDrive

Q. Quelles sont les ressources d'aide disponibles pour SmartDeploy ?

Ressources d'aide disponibles pour SmartDeploy :

Forum, Base de connaissances, Support en ligne, Support téléphonique