TelemetryTV

-Excellent, responsive customer service.
-Thorough training and comprehensive knowledge base
-Webhooks for integration with Emergency Notification System
I consider this a very desirable integration for increasing the strength of our emergency notification system to patrons and staff.

-Device status notifications
-Viewer only users
It was expressed by our communications department that it would be desirable to have a login that Staff could utilize to log in and view presentations at will on workstations to provide great service to Patrons.

-Group permissions
-Additional users beyond minimum included amount

I could honestly go on and on but these are some of the features included in the Enhanced package that I really value. Many of the "basic" features are also true highlights and I'm very happy with all of the offerings and capabilities that TTV provides.

So far, I have honestly found no cons. I haven't fully deployed the system yet but in my trials and in processing pilot devices, I am very impressed and excited to be using TTV.

The ease of deployment and flexibility of devices to utilize was a huge sell. It was extremely easy to test with the free single license and the ability to run on said devices to see if it was a good fit. No need to wait for demo hardware. While an online demo was nice, being able to dive into the system helped make a quick decision in our limited project timeframe.

There is room for improvement with slide transitions where they are too jarring, e.g. a crossfade will fade to a background but not the next slide, then the next slide just appears. Really affects a large number of the selection which is a tough sell. There is no customization on transition timings and they all seem a bit fast.
Android support was touted as a primary preferred platform, but any of the preferred devices (and we tested many) all failed to perform well over 24hours to the point of failure. Hoping that gets improved, but Windows 10 devices are working great!