--- description: Userlytics : qu'en pensent les utilisateurs ? Lisez les avis sur Userlytics, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Userlytics - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/601/customer-experience/software) > [Userlytics](/software/121415/userlytics) # Userlytics Canonical: https://www.getapp.fr/software/121415/userlytics Page : 1/3\ Suivant: [Page suivante](https://www.getapp.fr/software/121415/userlytics?page=2) > Userlytics est une plateforme de test de convivialité basée sur le cloud qui aide les petites et grandes entreprises à tester divers ressources numériques telles que les sites web, les applications, les prototypes, les concurrents, etc. La solution permet aux utilisateurs d'optimiser l'ensemble du parcours du client en définissant le public cible. > > Conclusion : 55 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 55 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Userlytics - **Pays**: Austin, É.-U. - **Entreprise fondée en**: 2009 ## Contexte commercial - **Prix à partir de**: 69,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, danois, espagnol, finnois, français, italien, norvégien, néerlandais, portugais, portugais brésilien, portugais européen, suédois - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Brésil, Canada, Chili, Chine, Colombie, Corée du Sud, Espagne, Finlande, France, Inde, Israël, Japon, Maroc, Mexique, Norvège, Pays-Bas et 8 de plus ## Fonctionnalités - A/B Testing - Analyse de texte - Analyse des recherches utilisateurs - Analyse des sentiments - Analyse prédictive - Analyse visuelle - Annotations - Authentification unique - Benchmarking - Bibliothèque de questions - Catégories personnalisables - Champs personnalisables - Ciblage du public - Collecte de données multicanal - Création de prototypes - Données démographiques - Enquêtes et feedback - Enregistrement des activités de l'écran - Enregistrement et transcription vidéo - Fonction de glisser-déposer ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Outils UX (expérience utilisateur)](https://www.getapp.fr/directory/1287/ux/software) - [Logiciels de test utilisateur](https://www.getapp.fr/directory/2075/user-testing/software) - [Outils d'AB testing](https://www.getapp.fr/directory/1295/ab-testing/software) ## Logiciels similaires 1. [UserWay Accessibility Widget](https://www.getapp.fr/software/2049830/userway) — 4.9/5 (328 reviews) 2. [Adobe XD](https://www.getapp.fr/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Lyssna](https://www.getapp.fr/software/2041995/usabilityhub-1) — 4.6/5 (86 reviews) 4. [Dovetail](https://www.getapp.fr/software/128343/dovetail-app) — 4.6/5 (97 reviews) 5. [Lucky Orange](https://www.getapp.fr/software/112955/lucky-orange) — 4.7/5 (260 reviews) ## Avis ### "So great to have consistent point of contact" — 5.0/5 > **Utilisateur vérifié** | *10 juin 2024* | E-learning | Taux de recommandation : 10.0/10 > > **Avantages**: In a time when most vendors change their reps on you every six months or so, it's been terrific to work with the same professional, responsive, low-pressure individual since Day One. > > **Inconvénients**: We don't have any problems to speak of other than many of our colleagues are already familiar with UserTesting so there's been a little bit of a learning curve. > > A+ - It's a versatile, full-featured platform backed up by courteous, responsive human support. ----- ### "User testing platform with a great user experience for testers and testing participants." — 5.0/5 > **Emily** | *27 octobre 2021* | Design | Taux de recommandation : 8.0/10 > > **Avantages**: The level of customisation of user tests, specifically the ability to link out to multiple prototypes is unique to this platform, and not done well elsewhere. It is also very intuitive and uncomplicated to set up a test, launch it and view the results. The ability to curate, annotate and create highlight reels from video clips is a highly useful, easy to use and timesaving feature. > > **Inconvénients**: In the past, we found that integrations with other participant sourcing platforms not that successful, but we have not tried that recently. I personally have experienced no problems with the studies that I have run. > > Successfully utilised the platform for a number of user testing, and customer research initiatives. Great support from our point of contact \[SENSITIVE CONTENT\]. Only downside is that we find the pricing structures and minimum spends required slightly more convoluted than other alternatives, and the fact that unused credits expire if not used in the window of time is off putting. More flexible options would be helpful. ----- ### "Good, but not great" — 4.0/5 > **Lulu** | *18 août 2021* | Design | Taux de recommandation : 7.0/10 > > **Avantages**: I could easily organize and set up separate tests, and the tagging was very intuitive and helpful. Also customer service was so fast and helpful that I was quickly able to learn the program and use it effectively. > > **Inconvénients**: The dictation was pretty much useless it was so bad, and the analytics on the demographics of the users could definitely be organized better. > > Customer service was INCREDIBLE\! \[SENSITIVE CONTENT\] was our account manager, and he would reply to any of the emails I sent him within 5 minutes. That in itself was incredibly valuable as a newbie to the program. The software itself could use a little more development in terms of features and functionality, but overall it's a good program that gets the job done. ----- ### "Powerful Tool & With Great Account Management and UX Consulting Support" — 5.0/5 > **Markell** | *22 octobre 2021* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 9.0/10 > > **Avantages**: Userlytics is a powerful research and testing tool. I love that you can do so many different types of research and testing including questionnaires, card sorting, tree testing, and formal usability testing. When setting up your test scripts, the guided text / examples are perfect if you don't want to create your questions from scratch (or if you simply need a little more guidance to get started). The updates made to the AI Transcription feature have made it a godsend when it comes to efficiently reviewing videos and analyzing test data. I'd like to add that the account executive and UX consultant team(s) are great to work with. They are timely with correspondence, provide excellent customer service, go the extra mile, and deliver solid work. > > **Inconvénients**: A little more flexibility with the card sorting feature. We were trying to set up a card sorting scenario for a recent test a certain way and weren't able to. We had to create a workaround. We still got the results we were looking for. But a little more flexibility would be a great help. Also having a feature that would allow you to show multiple visuals to the user and allow them to select which option is most effective would be another great addition. > > Userlytics has allowed us to more efficiently and effectively incorporate research and testing into our processes. If you have everything you need to begin (goals / objectives, tasks, recruiting criteria, test script), you can initiate testing almost instantaneously. The tool is generally pretty easy to use. Being able to use the tool for recruiting purposes is a major win, whereas in the past I've had to rely on recruiting firms (or a more manual recruiting process) and separate testing and data collection tools. Nothing like having everything in one place. Scheduling and workload doesn't always afford us the opportunity to facilitate testing from end-to-end. So having a partner like Userlytics to assist with facilitating testing--when timing and other project priorities doesn't permit--is a major help. ----- ### "Comprehensive and Easy to Use" — 4.0/5 > **Jenny** | *25 janvier 2022* | Médias en ligne | Taux de recommandation : 8.0/10 > > **Avantages**: Building usability tests in Userlytics is simple and straightforward. The builder walks you through each step, so you don't have to worry about forgetting anything. The templated questions make it very easy to build your usability test. The results dashboard is also very comprehensive, with the ability to create highlight reels, tag, bookmark, download, share, rate, transcribe, etc. Everything we're looking for. > > **Inconvénients**: We have a target audience that is more challenging and expensive to reach using the existing Userlytics panel. Getting relevant results without using custom recruitment (additional expense) was not a viable option for our company. However, we would probably have to use custom recruiting regardless of the usability testing software we chose. > > We are about to test how usable our new and existing products are. A major benefit is the time we save by using unmoderated testing for quick checks and tests. Not having to worry about the scheduling logistics is a time-saver. ----- Page : 1/3\ Suivant: [Page suivante](https://www.getapp.fr/software/121415/userlytics?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/121415/userlytics) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées