easyTithe

Cloud-based donation management solution for churches

4,1 /5 (171 avis) Donnez votre avis !

easyTithe - Présentation

Description du logiciel easyTithe

easyTithe is a cloud-based donation management solution designed to help churches of all sizes accept, track, and manage donations. With easyTithe, users can collect online contributions, store donor information, track payment transactions, manage receipts and refunds, as well as gain insights through customizable reports.

easyTithe allows churches to accept donations through multiple online channels, including the user website, native iOS and Android mobile apps, text messages, and kiosks. With the mobile app, donors can create personalized accounts to store payment information and establish recurring donations to streamline the giving process.

The easyTithe dashboard provides churches with a centralized account of all reporting, statistics, and graphical analysis of their donations. With easyTithe’s reporting tools, users can review recent transactions, view donors’ giving history, and gain insights into donation trends and patterns. Users can also compare average donation sizes, export contributions statements, and create custom forms for events, trips, and one-time donations.

easyTithe - Présentation

Prix

À partir de
0,00 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

$0/month Plan:
• 3.0% + $0.39 transaction fee
• $10 monthly minimum
• 1.0% + $0.39 per ACH / eCheck transaction
• $10/month security fee

$29/month Plan:
• 2.6% + $0.39 transaction fee
• $0 monthly minimum
• 0.75% + $0.39 per ACH / eCheck transaction
• $10/month security fee

$49/month Plan:
• 2.09% + $0.39 transaction fee
• $0 monthly minimum
• 0.75% + $0.39 per ACH / eCheck transaction
• $10/month security fee

All plans include online, recurring, and mobile giving as well as event forms. The following services are also available for all plans:

• MinistryOne: $39/month
• Text Giving: $5/month
• Kiosks: $19/month +hardware

Contact easyTithe for custom pricing details for high volume plans.


easyTithe - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Media

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easyTithe video Capture d'écran pour easyTithe : easyTithe giving resources Capture d'écran pour easyTithe : easyTithe multiple online giving channels Capture d'écran pour easyTithe : easyTithe personalized user account Capture d'écran pour easyTithe : easyTithe dashboard Capture d'écran pour easyTithe : easyTithe MinistryOne app Capture d'écran pour easyTithe : easyTithe kiosk

easyTithe - Avis

easyTithe - Avis

Note globale
4,1
/
5
Excellent
81

Très bien
50

Moyen
18

Médiocre
13

Mauvais
9

Rapport qualité-prix
4
Fonctionnalités
3,9
Simplicité d'utilisation
4,1
Support client
3,9
77% des utilisateurs recommandent cette application
Alan M.

easyTithe...a GREAT product!

Our church members LOVE the convenience of online and text giving! Have never heard anything negative from them about the service.

On a personal level...I love the product and the personalized customer service! Thank you for providing a GREAT product and an incredible customer service experience!!!


Traduire avec Google Translate
Alan M.

easyTithe...brings "easy" to online giving!


Traduire avec Google Translate
Willis G.

Good until the last year


Traduire avec Google Translate
Tamra A.

What a huge blessing this is!

The new generation wants to be able to give on line so that is now available to them at an affordable price for the church. The software is so user friendly and I like the ability to do my reports when needed. The apps are nice and the text giving is easy. The customer support has been absolutely fabulous to work with and have met all my needs.


Traduire avec Google Translate
Chris P.

Some good, some bad!

Easy Tithe was so steady for years and then they started going through changes probably the past couple of years and it has been pretty rocky. I thought about leaving a few times. But they assured me that changes were coming that would improve the experience, and it did get a lot better I guess about a year ago or so. I feel that they need to be consistent though and just stay with it. Stop changing things like they are trying to reinvent the wheel. With that being said it is hard to find a better one. We do use another software as well and they are good too but Easy Tithe does allow me as admin. to get in there and really see what is going on when a donor needs help. I do like that a lot, and there support has greatly improved.


Traduire avec Google Translate
Alan M.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 2-10 employés
Traduire en français

easyTithe...a GREAT product!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/08/2018
Provenance de l'avis : Capterra

Our church members LOVE the convenience of online and text giving! Have never heard anything negative from them about the service.

On a personal level...I love the product and the personalized customer service! Thank you for providing a GREAT product and an incredible customer service experience!!!

Avantages

Love how easy it was to set up and implement. When we started, we began from scratch. The folks at easyTithe helped us establish a merchant account and walked us through the process from start to finish! After having used the service for several years, I can honestly say that easyTithe provides EXCELLENT customer service. From the initial setup, to assistance with questions on usage, to helping with specific transactions...easyTithe has always been top notch!

Inconvénients

Wish it was possible to designate to multiple funds thru text giving...in the same text message. Also, would be nice to allow ACH transactions via text giving.

Traduire en français

Réponse de easyTithe

Hi Alan! Thank you for your feedback! The functionality on your wish list has been on ours as well, and we're very near completion in rolling out these exciting updates! Soon, you'll be able to give to multiple funds through text giving, as well as give through text by ACH. We're in process of putting the finishing touches on this functionality, and will be sharing more details with customers as they become available. If you have any questions in the meantime, you can reach out to our support team at support@givinghelpdesk.com and we'll be happy to help!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Alan M.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 2-10 employés
Traduire en français

easyTithe...brings "easy" to online giving!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 25/07/2019
Provenance de l'avis : Capterra

Avantages

I really like how simple easyTithe is to use. Set up was a snap, and when I had a question, customer service provided the answer I needed in a fast and efficient manner. Our donors also really like using easyTithe for their online giving. From start to finish, they are up and running and very satisfied and confident in the safety and security of their donation.

Inconvénients

We implemented easyTithe approximately 5 years ago, and through the years the only negative I can say is I wish we had implemented sooner. easyTithe has given us a channel of giving that we didn't have before.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Willis G.
Traduire en français

Good until the last year

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/04/2018
Provenance de l'avis : Capterra

Avantages

Ease of use on church app online and text give and at one time the customer service

Inconvénients

Their customer support is really, really, really bad over the past several of months it is the worst I have dealt with you open tickets and it takes over a month with no response and when they do respond they just close the ticket without completing the request. I have had major problem after major problem from deductions from wrong accounts, not depositing correct amounts, depositing donations to accounts that are not ours, not reflecting donors contributions and a list of other issue. I have spoken with customer reps they have passed me up to a manager they said would help to expedite. there was several occasions were I waited on hold for over 3 hours, finally I reached someone. We are currently shopping for over providers

Traduire en français

Réponse de easyTithe

Hi, Willis! Thank you so much for sharing this feedback. We're deeply sorry for your experience with easyTithe. You're absolutely right¿support wait times were completely unacceptable this last fall. We did experience some service interruptions that impacted many of our customers, including you. While we're saddened that you were impacted by the issues, those challenges helped us identify shortcomings in our service model we have since corrected. Some of these improvements included staffing plans to ensure there are more resources to support you during the busiest times of the year. We'd be grateful to hear more about your experience and will reach out directly!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Tamra A.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 2-10 employés
Traduire en français

What a huge blessing this is!

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 21/08/2019
Provenance de l'avis : Capterra

The new generation wants to be able to give on line so that is now available to them at an affordable price for the church. The software is so user friendly and I like the ability to do my reports when needed. The apps are nice and the text giving is easy. The customer support has been absolutely fabulous to work with and have met all my needs.

Avantages

The ease and use of the software is great. Many options, great resources, great bundle for the price. The customer service was so easy and friendly. Our new generation prefers easy and on line which all of the software, apps and website are super easy.

Inconvénients

While I love having the ability to create the forms the way I need them to be, I do not like to create them.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Chris P.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 13-50 employés
Traduire en français

Some good, some bad!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/08/2019
Provenance de l'avis : Capterra

Easy Tithe was so steady for years and then they started going through changes probably the past couple of years and it has been pretty rocky. I thought about leaving a few times. But they assured me that changes were coming that would improve the experience, and it did get a lot better I guess about a year ago or so. I feel that they need to be consistent though and just stay with it. Stop changing things like they are trying to reinvent the wheel. With that being said it is hard to find a better one. We do use another software as well and they are good too but Easy Tithe does allow me as admin. to get in there and really see what is going on when a donor needs help. I do like that a lot, and there support has greatly improved.

Avantages

It is easy to use and I get my daily batches emailed to me.

Inconvénients

They keep changing the website. Sometimes I go to print a batch and when I click print then its not there.
The thing I really hate is that when I try to print a report from last month by person or do a date search by last name for the previous month, neither one prints up completely. There is usually a missing name or info going from one page to the other. Especially with the last name for the previous month search. I have let them know about this and it doesn't look like they have done anything about it. It's probably been going on for at least a few months but probably longer.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Recommandation utilisateur
8,2/10
Basé sur 171 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

easyTithe - Prix

easyTithe - Prix

À partir de
0,00 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

$0/month Plan:
• 3.0% + $0.39 transaction fee
• $10 monthly minimum
• 1.0% + $0.39 per ACH / eCheck transaction
• $10/month security fee

$29/month Plan:
• 2.6% + $0.39 transaction fee
• $0 monthly minimum
• 0.75% + $0.39 per ACH / eCheck transaction
• $10/month security fee

$49/month Plan:
• 2.09% + $0.39 transaction fee
• $0 monthly minimum
• 0.75% + $0.39 per ACH / eCheck transaction
• $10/month security fee

All plans include online, recurring, and mobile giving as well as event forms. The following services are also available for all plans:

• MinistryOne: $39/month
• Text Giving: $5/month
• Kiosks: $19/month +hardware

Contact easyTithe for custom pricing details for high volume plans.

$0/month Plan:
• 3.0% + $0.39 transaction fee
• $10 monthly minimum
• 1.0% + $0.39 per ACH / eCheck transaction
• $10/month security fee

$29/month Plan:
• 2.6% + $0.39 transaction fee
• $0 monthly minimum
• 0.75% + $0.39 per ACH / eCheck transaction
• $10/month security fee

$49/month Plan:
• 2.09% + $0.39 transaction fee
• $0 monthly minimum
• 0.75% + $0.39 per ACH / eCheck transaction
• $10/month security fee

All plans include online, recurring, and mobile giving as well as event forms. The following services are also available for all plans:

• MinistryOne: $39/month
• Text Giving: $5/month
• Kiosks: $19/month +hardware

Contact easyTithe for custom pricing details for high volume plans.

Rapport qualité-prix
4/5
Basé sur 171 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

easyTithe - Fonctionnalités

easyTithe - Fonctionnalités

API
Base de données de contacts
Champs personnalisables
Contrôle d'accès
Gestion de la communication
Gestion des bénévoles
Gestion des campagnes
Gestion des contacts
Gestion des inscriptions
Gestion des présences
Gestion des événements
Importation et exportation de données
Intégration de tiers
Notifications automatiques
Paiements électroniques
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Tableau de bord d'activités
Traitement des cartes de crédit
Fonctionnalités
3,9/5
Basé sur 171 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

easyTithe - FAQ

easyTithe - FAQ

Voici quelques-unes des questions fréquentes sur easyTithe.

Q. Quels sont les types de licence disponibles pour easyTithe ?

Types de licences disponibles pour easyTithe :

À partir de: 0,00 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

$0/month Plan: • 3.0% + $0.39 transaction fee • $10 monthly minimum • 1.0% + $0.39 per ACH / eCheck transaction • $10/month security fee $29/month Plan: • 2.6% + $0.39 transaction fee • $0 monthly minimum • 0.75% + $0.39 per ACH / eCheck transaction • $10/month security fee $49/month Plan: • 2.09% + $0.39 transaction fee • $0 monthly minimum • 0.75% + $0.39 per ACH / eCheck transaction • $10/month security fee All plans include online, recurring, and mobile giving as well as event forms. The following services are also available for all plans: • MinistryOne: $39/month • Text Giving: $5/month • Kiosks: $19/month +hardware Contact easyTithe for custom pricing details for high volume plans.

Q. Quelles sont les principales fonctionnalités du logiciel easyTithe ?

Nous n'avons pas d'informations sur les fonctionnalités de easyTithe.

Q. Qui utilise easyTithe ?

Utilisateurs habituels du logiciel easyTithe :

PME, À but non lucratif, Entreprises de taille moyenne

Q. Dans quelles langues easyTithe est-il disponible ?

Langues dans lesquelles easyTithe est disponible :

anglais

Q. Quels sont les types de licence disponibles pour easyTithe ?

Types de licences disponibles pour easyTithe:

Gratuit, Abonnement

Q. easyTithe prend-il en charge les appareils mobiles ?

Appareils pris en charge par easyTithe :

Android, iPhone, iPad

Q. Avec quelles applications easyTithe peut-il s'intégrer ?

Applications s'intégrant à easyTithe :

Breeze ChMS, Church Community Builder, Church Helpmate, Church Office Online, Elexio, Facebook, QuickBooks, Servant Keeper, SimpleChurch CRM

Q. Quelles sont les ressources d'aide disponibles pour easyTithe ?

Ressources d'aide disponibles pour easyTithe :

Support téléphonique, Support en ligne, FAQ, Base de connaissances