Rain Point of Sale

Système de POS (point de vente) basé sur le cloud pour les commerces de détail spécialisés

4,2 /5 (55 avis) Donnez votre avis !

Rain Point of Sale - Présentation

Description du logiciel Rain Point of Sale

Rain Point of Sale est une solution de POS (point de vente) basée sur le cloud conçue pour aider les commerces de détail indépendants de petite à moyenne taille à automatiser les processus liés à la synchronisation de l'inventaire, au CRM, au suivi des réparations et à l'e-mail marketing. Les responsables peuvent fournir un accès aux bases de données basé sur rôles aux employés pour garantir la conformité réglementaire au sein de l'organisation.

Les principales fonctionnalités de Rain Point of Sale comprennent la lecture de codes-barres, l'intégration de l'e-commerce, la gestion des stocks et le traitement des paiements. La plateforme centralisée permet aux clients de s'inscrire à des cours en ligne ou à d'autres événements et d'effectuer des paiements à l'avance pour réserver leur place. Les équipes peuvent envoyer des notifications aux clients pour les tenir informés des articles entretenus/réparés qui sont prêts à être récupérés. Les utilisateurs peuvent générer des rapports en fonction des locations en retard ou en souffrance et déterminer les pénalités pour les retards de paiement.

Rain Point of Sale permet aux entreprises d'envoyer des e-mails automatisés à des listes de clients segmentées afin d'accroître leur engagement. L'intégration à QuickBooks permet aux entreprises de gérer la comptabilité et de rationaliser les paiements sur tous les pipelines.

Rain Point of Sale - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Rain Point of Sale - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada
Langues
anglais

Médias

Rain Point of Sale purchase order screenshot
Rain Point of Sale outdoor retail screenshot
Rain Point of Sale customer details screenshot
Rain Point of Sale reporting screenshot
Rain Point of Sale repair tracking screenshot
Capture d'écran pour Rain Point of Sale : Rain Point of Sale purchase order screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale outdoor retail screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale customer details screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale reporting screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale repair tracking screenshot

Rain Point of Sale - Avis

Rain Point of Sale - Avis

Note globale
4,2
/
5
Excellent
32

Très bien
11

Moyen
6

Médiocre
1

Mauvais
5

Rapport qualité-prix
4
Fonctionnalités
3,7
Simplicité d'utilisation
4,1
Support client
4,1
78% des utilisateurs recommandent cette application
Nic G.

Brought new life to my store!

Since we opened, we have hand written all our checks and inventory, which has sometimes lead to discrepancies in what we have in stock and prices on items. It also takes longer to cash people out at the register, which has left some customers at an inconvenience when running late to a gig. Since moving to Rain, we are now able to easily see what is in stock and let customers know if we have extra in the back all from our phones. Recently we had a customer whos speaker blew while at a gig and he was able to order a new one online for us to have ready for him when he walked in the door! We love using Rain!


Traduire avec Google Translate
Roger N.

Switched to Rain from Lightspeed

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.


Traduire avec Google Translate
Sissy H.

Disappointing compared to the hype of what you are getting.

We have a hard time getting on the same page. The communication is mostly by email and the timing is hard because we are so far apart. The support people are very kind and try to get things done but the day to day trying to muddle through this change was not worth it, if I could get my money back I would. I am currently paying Lightspeed just not to loose my past sales and lay-a-ways until someone can merge them, this is costly for a small business. I also wish they would talk to whoever answers the phone as I can't just sit on top of the phone all day waiting for a call, this could have been fixed if they would have just talked to the person answering the phone. There are only three people who work here and all three of us are capable of following direction.


Traduire avec Google Translate
Sam G.

Like Sew POS Review

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.


Traduire avec Google Translate
Lance R.

Rain POS


Traduire avec Google Translate
Nic G.
Secteur d'activité: Musique
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Brought new life to my store!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 09/10/2018
Provenance de l'avis : Capterra

Since we opened, we have hand written all our checks and inventory, which has sometimes lead to discrepancies in what we have in stock and prices on items. It also takes longer to cash people out at the register, which has left some customers at an inconvenience when running late to a gig. Since moving to Rain, we are now able to easily see what is in stock and let customers know if we have extra in the back all from our phones. Recently we had a customer whos speaker blew while at a gig and he was able to order a new one online for us to have ready for him when he walked in the door! We love using Rain!

Avantages

Rain POS was surprisingly easy to set up and integrate into my exsiting website, it really opened up a lot of doors to help sell things in my store that have been sitting a while. We do a lot of lawaway orders, so it was nice to be able to set up a lawaway option on our online store.

Inconvénients

The only thing I wish I was able to do is have the option to add multiple products at a time to help streamline the inventory process. Other than that, I have had zero issues!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Roger N.
Secteur d'activité: Musique
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Switched to Rain from Lightspeed

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 07/02/2020
Provenance de l'avis : Capterra

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Avantages

Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's

Inconvénients

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Sissy H.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Disappointing compared to the hype of what you are getting.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 18/07/2019
Provenance de l'avis : SoftwareAdvice

We have a hard time getting on the same page. The communication is mostly by email and the timing is hard because we are so far apart. The support people are very kind and try to get things done but the day to day trying to muddle through this change was not worth it, if I could get my money back I would. I am currently paying Lightspeed just not to loose my past sales and lay-a-ways until someone can merge them, this is costly for a small business. I also wish they would talk to whoever answers the phone as I can't just sit on top of the phone all day waiting for a call, this could have been fixed if they would have just talked to the person answering the phone. There are only three people who work here and all three of us are capable of following direction.

Avantages

So far the only Pro is that you can pull a some information from Vendors. Being able to have inventory taken out with sales from Reverb is really nice, it was the catch hook that brought me to RAIN.

Inconvénients

The merge is really rough, I did not get all of my customers merged from my previous POS system, my lay-a-ways were lost or messed up, past sales are lost, pictures had to be taken again. All the upc numbers were mismatched with other products. When you try to put pictures of your product for the website, you never know what picture it may choose no matter how many times you choose the correct one. I have had a bass I have tried many times to add a picture and it refused to add it and puts up a picture of a gig bag. I was told if I used Chrome many of the issues would subside, sadly this is not true. If you are starting out fresh, this may be an okay system to use, if you are migrating from another system, I would NOT recommend using RAIN. I really had high hopes but this has been a disaster. Even the work orders, which I thought would be easier, are a huge pain.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 1.0/10

Sam G.
Secteur d'activité: Art/artisanat
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Like Sew POS Review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/01/2020
Provenance de l'avis : Capterra

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Avantages

We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Inconvénients

It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Lance R.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Rain POS

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/02/2020
Provenance de l'avis : Capterra

Avantages

This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website. The basics functions are easy to use and learn.

Inconvénients

Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
8,4/10
Basé sur 55 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Rain Point of Sale - Prix

Rain Point of Sale - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4/5
Basé sur 55 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Rain Point of Sale - Fonctionnalités

Rain Point of Sale - Fonctionnalités

API
Catalogue de produits
Contrôle d'accès
Fonctionnalité de recherche
Gestion SEO
Gestion de contenu
Gestion de l'e-commerce
Gestion de site web
Gestion des commandes
Gestion des modèles
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rapports et statistiques
Stratégie de marque personnalisable
Tableau de bord d'activités
Fonctionnalités
3,7/5
Basé sur 55 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Rain Point of Sale - FAQ

Rain Point of Sale - FAQ

Voici quelques-unes des questions fréquentes sur Rain Point of Sale.

Q. Quels sont les types de licence disponibles pour Rain Point of Sale ?

Types de licences disponibles pour Rain Point of Sale :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel Rain Point of Sale ?

Nous n'avons pas d'informations sur les fonctionnalités de Rain Point of Sale.

Q. Qui utilise Rain Point of Sale ?

Utilisateurs habituels du logiciel Rain Point of Sale :

PME, Entreprises de taille moyenne

Q. Dans quelles langues Rain Point of Sale est-il disponible ?

Langues dans lesquelles Rain Point of Sale est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Rain Point of Sale ?

Types de licences disponibles pour Rain Point of Sale:

Abonnement

Q. Rain Point of Sale prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Rain Point of Sale.

Q. Avec quelles applications Rain Point of Sale peut-il s'intégrer ?

Applications s'intégrant à Rain Point of Sale :

Howspace, QuickBooks Online Advanced

Q. Quelles sont les ressources d'aide disponibles pour Rain Point of Sale ?

Ressources d'aide disponibles pour Rain Point of Sale :

Support téléphonique, Support en ligne, FAQ