Rain Point of Sale

Système de POS (point de vente) basé sur le cloud pour les commerces de détail spécialisés

4,2 /5 (71 avis) Donnez votre avis !

Rain Point of Sale - Présentation

Description du logiciel Rain Point of Sale

Rain Point of Sale est une solution de POS (point de vente) basée sur le cloud conçue pour aider les commerces de détail indépendants de petite à moyenne taille à automatiser les processus liés à la synchronisation de l'inventaire, au CRM, au suivi des réparations et à l'e-mail marketing. Les responsables peuvent fournir un accès aux bases de données basé sur rôles aux employés pour garantir la conformité réglementaire au sein de l'organisation.

Les principales fonctionnalités de Rain Point of Sale comprennent la lecture de codes-barres, l'intégration de l'e-commerce, la gestion des stocks et le traitement des paiements. La plateforme centralisée permet aux clients de s'inscrire à des cours en ligne ou à d'autres événements et d'effectuer des paiements à l'avance pour réserver leur place. Les équipes peuvent envoyer des notifications aux clients pour les tenir informés des articles entretenus/réparés qui sont prêts à être récupérés. Les utilisateurs peuvent générer des rapports en fonction des locations en retard ou en souffrance et déterminer les pénalités pour les retards de paiement.

Rain Point of Sale permet aux entreprises d'envoyer des e-mails automatisés à des listes de clients segmentées afin d'accroître leur engagement. L'intégration à QuickBooks permet aux entreprises de gérer la comptabilité et de rationaliser les paiements sur tous les pipelines.

Rain Point of Sale - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Rain Point of Sale - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada
Langues
anglais

Médias

Rain Point of Sale purchase order screenshot
Rain Point of Sale outdoor retail screenshot
Rain Point of Sale customer details screenshot
Rain Point of Sale reporting screenshot
Rain Point of Sale repair tracking screenshot
Capture d'écran pour Rain Point of Sale : Rain Point of Sale purchase order screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale outdoor retail screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale customer details screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale reporting screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale repair tracking screenshot

Rain Point of Sale - Avis

Rain Point of Sale - Avis

Note globale
4,2
/
5
Excellent
43

Très bien
13

Moyen
8

Médiocre
1

Mauvais
6

Rapport qualité-prix
4,1
Fonctionnalités
3,8
Simplicité d'utilisation
4,1
Support client
4,2
79% des utilisateurs recommandent cette application
Roger N.

Switched to Rain from Lightspeed

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.


Traduire avec Google Translate
Travis T.

Excellent for Music Stores!

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.


Traduire avec Google Translate
Holly V.

Disappointed

It was a rough year and a half trying to operate a business with that many mistakes from their side.


Traduire avec Google Translate
Mary virginia N.

Love this system!

I can get the reports I need and want. Tech support is wonderful. They are constantly updating and improving the software.


Traduire avec Google Translate
Sam G.

Like Sew POS Review

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.


Traduire avec Google Translate
Roger N.
Secteur d'activité: Musique
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Switched to Rain from Lightspeed

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 07/02/2020
Provenance de l'avis : Capterra

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Avantages

Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's

Inconvénients

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Travis T.
Secteur d'activité: Musique
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Excellent for Music Stores!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19/12/2020
Provenance de l'avis : Capterra

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Avantages

We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Inconvénients

One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Holly V.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Disappointed

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 17/11/2020
Provenance de l'avis : SoftwareAdvice

It was a rough year and a half trying to operate a business with that many mistakes from their side.

Avantages

I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Inconvénients

We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Traduire en français

Réponse de Rain Retail Software

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Mary virginia N.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Love this system!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/12/2020
Provenance de l'avis : Capterra

I can get the reports I need and want. Tech support is wonderful. They are constantly updating and improving the software.

Avantages

Product is very easy to use. It's nice that I can put items on my website right from the product page. Web page is easy to edit.

Inconvénients

I wish there were more yarn and knitting notions vendors integrated into the system.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Sam G.
Secteur d'activité: Art/artisanat
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Like Sew POS Review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/01/2020
Provenance de l'avis : Capterra

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Avantages

We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Inconvénients

It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
8,6/10
Basé sur 71 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

Rain Point of Sale - Prix

Rain Point of Sale - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,1/5
Basé sur 71 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

Rain Point of Sale - Fonctionnalités

Rain Point of Sale - Fonctionnalités

API
Catalogue de produits
Fonctionnalité de recherche
Gestion SEO
Gestion de contenu
Gestion de l'e-commerce
Gestion de site web
Gestion des commandes
Gestion des modèles
Gestion des stocks
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rapports et statistiques
Stratégie de marque personnalisable
Tableau de bord d'activités
Fonctionnalités
3,8/5
Basé sur 71 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Rain Point of Sale - FAQ

Rain Point of Sale - FAQ

Voici quelques-unes des questions fréquentes sur Rain Point of Sale.

Q. Quels sont les types de licence disponibles pour Rain Point of Sale ?

Types de licences disponibles pour Rain Point of Sale :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel Rain Point of Sale ?

Nous n'avons pas d'informations sur les fonctionnalités de Rain Point of Sale.

Q. Qui utilise Rain Point of Sale ?

Utilisateurs habituels du logiciel Rain Point of Sale :

PME, Entreprises de taille moyenne

Q. Dans quelles langues Rain Point of Sale est-il disponible ?

Langues dans lesquelles Rain Point of Sale est disponible :

anglais

Q. Rain Point of Sale prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Rain Point of Sale.

Q. Avec quelles applications Rain Point of Sale peut-il s'intégrer ?

Applications s'intégrant à Rain Point of Sale :

Howspace, QuickBooks Online Advanced

Q. Quelles sont les ressources d'aide disponibles pour Rain Point of Sale ?

Ressources d'aide disponibles pour Rain Point of Sale :

Support téléphonique, Support en ligne, FAQ