Rain Point of Sale

Rain Point of Sale

Cloud-based POS system for specialty retailers

4.2/5 (52 avis)

Rain Point of Sale - Présentation

Description du logiciel Rain Point of Sale

Rain Point of Sale is a cloud-based point of sale (POS) solution designed to help small to midsize independent retailers automate processes related to inventory synchronization, customer relationship management (CRM), repair tracking, and email marketing. Managers can provide role-based database access to employees to ensure regulatory compliance within the organization.

Key features of Rain Point of Sale include barcode scanning, eCommerce integration, inventory management, and payment processing. The centralized platform allows customers to register for online classes or other events and make payments in advance for reserving their spot. Teams can send notifications to clients, updating them about serviced/repaired items that are ready to be picked up. Users can generate reports based on overdue or outstanding rentals and determine penalties for late payments.

Rain Point of Sale lets enterprises send automated emails to segmented customer lists to increase engagement. Integration with QuickBooks allows businesses to manage accounting and streamline payments across pipelines.

Rain Point of Sale - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Contact Rain Retail Software for pricing details.


Rain Point of Sale - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Canada, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Rain Point of Sale : Rain Point of Sale purchase order screenshot
Capture d'écran pour Rain Point of Sale : Rain Point of Sale purchase order screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale outdoor retail screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale customer details screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale reporting screenshot Capture d'écran pour Rain Point of Sale : Rain Point of Sale repair tracking screenshot

Rain Point of Sale - Avis

Rain Point of Sale - Avis

Note globale
4.2
/
5 52 avis
Excellent
30

Très bien
11

Moyen
5

Médiocre
1

Mauvais
5

Rapport qualité-prix
4
Fonctionnalités
3.7
Simplicité d'utilisation
4.1
Support client
4.1
79% des utilisateurs recommandent cette application
Roger N.

Switched to Rain from Lightspeed

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.


Traduire avec Google Translate
Ande L.

Our thoughts

All sales were handwritten, on invoices and then transcribed to a database/ excel sheet for closing out a month; this has made this so streamlined.


Traduire avec Google Translate
Sam G.

Like Sew POS Review

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.


Traduire avec Google Translate
Sissy H.

Disappointing compared to the hype of what you are getting.

We have a hard time getting on the same page. The communication is mostly by email and the timing is hard because we are so far apart. The support people are very kind and try to get things done but the day to day trying to muddle through this change was not worth it, if I could get my money back I would. I am currently paying Lightspeed just not to loose my past sales and lay-a-ways until someone can merge them, this is costly for a small business. I also wish they would talk to whoever answers the phone as I can't just sit on top of the phone all day waiting for a call, this could have been fixed if they would have just talked to the person answering the phone. There are only three people who work here and all three of us are capable of following direction.


Traduire avec Google Translate
Lance R.

Rain POS


Traduire avec Google Translate
Roger N.
Secteur d'activité: Musique
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Switched to Rain from Lightspeed

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 07/02/2020
Provenance de l'avis : Capterra

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Avantages

Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's

Inconvénients

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Ande L.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Our thoughts

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/01/2020
Provenance de l'avis : Capterra

All sales were handwritten, on invoices and then transcribed to a database/ excel sheet for closing out a month; this has made this so streamlined.

Avantages

The program is quite intuitive thus making it relatively easy to use. I like the fact that it is cloud based so we can add another register as needed during very busy times. Also the integration between the website and the POS is great for product inventory. General ease of taking physical inventory.

Inconvénients

There are a number of small glitches - ways to accomplish tasks that are not thought all the way through. I get a listing of UPCs from a vendor with my new order of earrings, many are duplicates that we have had. We upload the entire list, the system is not able to recognize duplicates and combine them just keeps adding the new number making physical inventory a nightmare. Customer name search is an "includes" function instead of a "starts with" so an Andy pulls up Sandy, Candy & every Anderson, i no particular order.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Sam G.
Secteur d'activité: Art/artisanat
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Like Sew POS Review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/01/2020
Provenance de l'avis : Capterra

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Avantages

We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Inconvénients

It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Sissy H.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Disappointing compared to the hype of what you are getting.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 18/07/2019
Provenance de l'avis : SoftwareAdvice

We have a hard time getting on the same page. The communication is mostly by email and the timing is hard because we are so far apart. The support people are very kind and try to get things done but the day to day trying to muddle through this change was not worth it, if I could get my money back I would. I am currently paying Lightspeed just not to loose my past sales and lay-a-ways until someone can merge them, this is costly for a small business. I also wish they would talk to whoever answers the phone as I can't just sit on top of the phone all day waiting for a call, this could have been fixed if they would have just talked to the person answering the phone. There are only three people who work here and all three of us are capable of following direction.

Avantages

So far the only Pro is that you can pull a some information from Vendors. Being able to have inventory taken out with sales from Reverb is really nice, it was the catch hook that brought me to RAIN.

Inconvénients

The merge is really rough, I did not get all of my customers merged from my previous POS system, my lay-a-ways were lost or messed up, past sales are lost, pictures had to be taken again. All the upc numbers were mismatched with other products. When you try to put pictures of your product for the website, you never know what picture it may choose no matter how many times you choose the correct one. I have had a bass I have tried many times to add a picture and it refused to add it and puts up a picture of a gig bag. I was told if I used Chrome many of the issues would subside, sadly this is not true. If you are starting out fresh, this may be an okay system to use, if you are migrating from another system, I would NOT recommend using RAIN. I really had high hopes but this has been a disaster. Even the work orders, which I thought would be easier, are a huge pain.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 1.0/10

Lance R.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Rain POS

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/02/2020
Provenance de l'avis : Capterra

Avantages

This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website. The basics functions are easy to use and learn.

Inconvénients

Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
8.5/10
Basé sur 52 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Rain Point of Sale - Prix

Rain Point of Sale - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix

Contact Rain Retail Software for pricing details.

Contact Rain Retail Software for pricing details.

Rapport qualité-prix
4/5
Basé sur 52 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Rain Point of Sale - Fonctionnalités

Rain Point of Sale - Fonctionnalités

API
Catalogue de produits
Contrôle d'accès
Fonctionnalité de recherche
Formulaires personnalisables
Gestion de contenu
Gestion de l'e-commerce
Gestion de site web
Gestion des modèles
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Intégration e-commerce
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rapports et statistiques
Stratégie de marque personnalisable
Tableau de bord d'activités
Fonctionnalités
3.7/5
Basé sur 52 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur Rain Point of Sale

Plus d'informations sur Rain Point of Sale

Rain Point of Sale - Principales fonctionnalités

  • Accounting Integration
  • Barcode Scanning
  • Channel Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Data Security
  • Discount Management
  • Email Marketing
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store Management
  • Order Management
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Tracking
  • Shipping Management
  • Shopping Cart
  • Supplier Management
  • Website Management
  • eCommerce
  • eCommerce Integration

Rain Point of Sale - FAQ

Rain Point of Sale - FAQ

Voici quelques-unes des questions fréquentes sur Rain Point of Sale.

Q. Quels sont les types de licence disponibles pour Rain Point of Sale ?

Types de licences disponibles pour Rain Point of Sale :

Type de licence: Abonnement

Essai gratuit: Non disponible

Contact Rain Retail Software for pricing details.

Q. Quelles sont les principales fonctionnalités du logiciel Rain Point of Sale ?

Fonctionnalités du logiciel Rain Point of Sale :

  • Accounting Integration
  • Barcode Scanning
  • Channel Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Data Security
  • Discount Management
  • Email Marketing
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store Management
  • Order Management
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Tracking
  • Shipping Management
  • Shopping Cart
  • Supplier Management
  • Website Management
  • eCommerce
  • eCommerce Integration

Q. Qui utilise Rain Point of Sale ?

Utilisateurs habituels du logiciel Rain Point of Sale :

Entreprises de taille moyenne, PME

Q. Dans quelles langues Rain Point of Sale est-il disponible ?

Langues dans lesquelles Rain Point of Sale est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Rain Point of Sale ?

Types de licences disponibles pour Rain Point of Sale:

Abonnement

Q. Rain Point of Sale prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Rain Point of Sale.

Q. Avec quelles applications Rain Point of Sale peut-il s'intégrer ?

Applications s'intégrant à Rain Point of Sale :

QuickBooks, REAL

Q. Quelles sont les ressources d'aide disponibles pour Rain Point of Sale ?

Ressources d'aide disponibles pour Rain Point of Sale :

FAQ, Support en ligne, Support téléphonique