
En savoir plus sur HENO
HENO est une solution cloud et tout-en-un de gestion de cabinet intégrant des outils de dossier médical informatisé, de planification, de facturation, de vente, de reporting et de marketing. Elle est destinée à être utilisée par les ergothérapeutes, les massothérapeutes, les kinésithérapeutes et les orthophonistes et aide les utilisateurs à rationaliser leurs opérations quotidiennes.
HENO facilite la planification grâce à un outil de recherche de créneau de rendez-vous, un calendrier personnalisable, une inscription en ligne et une liste quotidienne de rendez-vous des patients. La plateforme stocke les dossiers médicaux informatisés dans la base de données des patients afin que les médecins disposent d'une vue d'ensemble complète des patients incluant des graphiques, l'historique des patients, les réclamations, les polices d'assurance et les notes de suivi.
HENO est accessible sur tous les appareils compatibles avec Internet et permet aux utilisateurs de gérer les achats, de créer des articles, d'élaborer une boutique en ligne personnalisée, de gérer les encaissements et les reçus et de suivre les ventes. Cette plateforme permet également aux entreprises de suivre les transactions en cours et les recommandations des patients, de planifier les envois de fax, etc. Elle fournit des renseignements sur les finances, des tendances en matière de rendez-vous, les absences et les annulations et elle permet le suivi de la comptabilité et des recettes grâce à un reporting financier basé sur les résultats. HENO propose également des informations sur les tâches pour aider l'utilisateur à surveiller les notes en cours, les documents manquants, les évaluations et les POC.
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Avis
Vous avez déjà HENO ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
EMR you actually want to use
Publié le 03/07/2024
Hino offers us time savings and various hacks through the documentation process. He has adapted and...
Hino offers us time savings and various hacks through the documentation process. He has adapted and with each new rollout, we find another tool they’ve added that helps us save even more time.
Avantages
Heno is the simplest EMR we have used. It has increased our efficiency and frees up time every single day
Inconvénients
Opening multiple tabs for various patients through the day I forget which patient is in which tab.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
So grateful for Heno
Publié le 03/09/2024
Avantages
I am so grateful for Heno. I hear a lot of complaints from people using other EMR systems who have to wait days or weeks for a customer support reply. With Heno, you can call or send in a ticket and they pick up the phone immediately or respond within the hour to the ticket. I find the support people amazing and they really care about resolving your question/issue. The system itself is also amazing. Writing notes is super quick and simple and the built-in HEP is awesome and time-saving. They are constantly adding new features too. They recently added the ability to track time in/time out on notes for specific payers (so we don't have todo it on all notes, but just for the one insurance company that requires it). We don't ever have any glitches or time when the system is down. I highly recommend Heno!
Inconvénients
The reports are sometimes challenging to use but that's probably because I haven't put in the effort to really learn how to use them well.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Do not trust this company.
Publié le 24/01/2024
Condescending. Terrible. Erroneous. Stay away from them. They may seem great until something...
Condescending. Terrible. Erroneous. Stay away from them. They may seem great until something happens, then you are at fault in their eyes.
Avantages
I don't have anything positive to say. I had a horrible experience, and I was only with them for a month. Stay clear of HENO.
Inconvénients
This company does not have your best interest in mind. They gave me a non-working fax number, then after I, myself, discovered the issue, they gave me a new fax number. But here's the kicker... they would not reimburse me for redoing my signs, postage, business cards, etc that had the wrong fax number on them. I had to pay all of that out of pocket to have it all redone. To add insult to injury, they also wouldn't let me out of my contract once I discovered the issue, even though I couldn't use their EMR for a full month because none of my faxes were coming in. I had no patient referrals, and HENO said it was because I was a new business. That's when I did some digging and found out the fax number they issued was incompatible. I had received many faxes from physicians for that month but couldn't access them. HENO made me pay them to get away from this terrible company. I will warn others to stay away from HENO if it's the last thing I do. As a start up business they instantly put me in the hole by about $1000 for their error.
Réponse de HENO
Katie,
We'd like to genuinely thank you for taking the time to review our service. We transparently admit we're not perfect, so we embrace tough feedback because that's the best way for us to grow. In fact, based upon your meaningful feedback, we've taken steps to ensure this never happens to another customer. Now, when a customer is issued a two-way digital fax number, which can send and receive faxes within HENO, our staff personally tests the fax number by both sending and receiving test faxes to ensure they work smoothly. So, our future clients owe you a huge thanks.
Regarding HENO's contract, HENO provides free training and onboarding to customers, so the contract length ensures the competitive pricing and free training and onboarding HENO offers remain economically feasible.
Thank you again, Katie, for the tough and helpful feedback. You've helped us improve operations for our other customers, so we are sincerely grateful you took the time to notify us of your concerns.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Ease of Use
Publié le 11/11/2024
I have enjoyed it and am very found of it.
I have enjoyed it and am very found of it.
Avantages
I appreciate the look of how it is set up.
Inconvénients
There are some things I wish I could customize more fully, and wish I had a little more control over it all.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
It's a great system
Publié le 28/08/2024
The reps at HENO have been fabulous. Always get answers to questions within hours. They were SUPER...
The reps at HENO have been fabulous. Always get answers to questions within hours. They were SUPER helpful with a lot of hand holding during the set up/changing of the systems. It is very reasonably cost for everything you get. I would definitely recommend.
Avantages
It is all in one and multiple clinics can use it and home office has access to everything. We use it from patient initial contact, to scheduling, to therapy notes and billing, to superbills. Very easy to use.
Inconvénients
All of our forms are costume and we still have to have a transcriptions fill in some of our customizable initial evaluation because the info doesn't transfer into the customized template.
Pourquoi passer à HENO
Because HENO had EVERYTHING..it was truly a one stop shop. Also, it has a better track record than some of the other EMRs.HENO - FAQ
Voici quelques-unes des questions fréquentes sur HENO.Q. Quels sont les types de licence disponibles pour HENO ?
Types de licences disponibles pour HENO :
- À partir de : 99,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise HENO ?
Utilisateurs habituels du logiciel HENO :
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues HENO est-il disponible ?
Langues dans lesquelles HENO est disponible :
anglais
Q. HENO prend-il en charge les appareils mobiles ?
Appareils pris en charge par HENO :
Q. Avec quelles applications HENO peut-il s'intégrer ?
Applications s'intégrant à HENO :
CardConnect, InterFAX, Oracle Service, pVerify
Q. Quelles sont les ressources d'aide disponibles pour HENO ?
Ressources d'aide disponibles pour HENO :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour HENO.