STORIS

It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

I love how each item is tracked and the amount of reports.

Hard to find specific things If you don’t know the right word.

Save- too many times in an order
Refunds/exchange payments complicated
Order view removes what is delivered instead of maybe graying out or marked as delivered.

There are none, except this is the best the furniture world has for software and they worship it. The software is so outdated it's like stepping back 30 years. .Terrible, clunky, slow and just pathetically behind. They say it's because furniture is difficult but I've run logistics and financing before in other organizations it's just that Furniture as a whole is a racket and they exploit customers and STORIS exploits the companies.

Everything! It is slow, it looks and feels outdated. The company is so overly sensitive if you review them bad they withing days contact higher leadership in a conference call and demand retribution against employees of the organization who spoke out and they are overall. Not kidding had a review posted once and they wanted it taken down and me fired, the Vice president found me on LinkedIn shortly after my review went up. They're that petty cause they know they are slinging terrible and pathetic product. Furniture companies being cheap think they're getting top of the line (similar to what they tell their customers) when in reality they're getting a nice looking package with nothing inside for it to function properly. This product is a LEMON through and through STAY AWAY! Find a start up and invest as a company they will make something 10x better in months!

I am the Controller and Operational Manager for a retail furniture and mattress company with multiple locations. I touch every aspect of our business, from accounting, inventory control, receivables, payables, point of sales, marketing, etc. STORIS is the best ERP software we have used in our 47 years in business. From inventory control, point of sale, receivables, payables, etc. STORIS is an excellent software. We have used STORIS since FY2020 and it has been a positive game changer for our company. The support and training availabilities at STORIS are excellent also.

There are really no cons worth mentioning. There will never be a software that functions exactly like everyone wants it to function. Overall STORIS excels in every area.

Most features work in a commonsense way and work together.

some selection boxes scroll inside, others don't like they are programmed differently, some things remember dates when you last used them others do not. mainly small annoying things.