Multirater Surveys

Multirater Surveys

360-degree feedback survey solution

4.7/5 (10 avis)

Multirater Surveys - Présentation

Description du logiciel Multirater Surveys

Multirater Surveys is a cloud-based 360-degree evaluation solution designed to help small to large businesses create and conduct various kinds of surveys. The platform supports a template database with customizable questions, letting users design open-link based personalized feedback systems. Users can include net promoter score (NPS) questions to measure employee engagement, customer satisfaction, or leadership capabilities.

Multirater Surveys’ people analytics module enables enterprises to implement interactive performance monitoring with real-time data insights, helping users assess employee organizational skills. Key features include automatic/manual reminders, email notifications, customizable branding, and multi-lingual support. 180-degree surveys enable users to gain insight into management performance, sales competencies, customer service levels, one-on-one interactions, and exit interviews. Multirater Surveys comes with pulse surveys which allow businesses to review employee engagement, client interactions, company board evaluations, and more.

Multirater Surveys includes a one-click reporting feature which enables users to generate real-time reports and identify strengths, as well as development areas within an organization. The platform integrates with various human resource information systems (HRIS) to help streamline administration processes.

Multirater Surveys - Présentation

Prix

À partir de
110,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Basic - US$110.00 per month
Professional - US$1,560 per year (US$130.00 per month)
Contact Multirater Surveys for White-Label & Enterprise Plan pricing details.


Multirater Surveys - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Europe, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Multirater Surveys : MultiRater Dashboard
Capture d'écran pour Multirater Surveys : MultiRater Dashboard Capture d'écran pour Multirater Surveys : MultiRater Report Capture d'écran pour Multirater Surveys : Multirater Surveys content templates screenshot Capture d'écran pour Multirater Surveys : Multirater Surveys respondents manager screenshot Capture d'écran pour Multirater Surveys : Multirater Surveys add new question screenshot Capture d'écran pour Multirater Surveys : Multirater Surveys account details screenshot

Multirater Surveys - Avis

Multirater Surveys - Avis

Note globale
4.7
/
5 10 avis
Excellent
7

Très bien
3

Moyen
0

Médiocre
0

Mauvais
0

Rapport qualité-prix
5
Fonctionnalités
4.5
Simplicité d'utilisation
5
Support client
4.8
100% des utilisateurs recommandent cette application
John H.

Level Five Selling

So far excellent due to rep personal support.


Traduire avec Google Translate
Gary W.

Benefits a'plenty!!

We have been utilising the Multirater Surveys for quite a few years and can confidently say that our organisation's strengths can be attributed to the evolving outcomes provided by the surveys be it at Management, Employee or at Customer level.
Being a multi-sited business Multirater ensures we can cover the broad spectrum required to have our finger on the pulse with all business units and, importantly, it is very cost effective.
We run most surveys annually and have found a consistency in responses over time that gives us the foundations for managing our people at all levels. This has led to an extremely low attrition rate amongst the workforce and multiple career advancements within the business, all of which enhance the bottom line.


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Lee-anne H.

Multirater Surveys

I have used Multirater surveys for Managers/Leaders wanting feedback on their leadership and also as part of the probation period.
I have found their customer service to be outstanding. The demo and instruction initially provided was very thorough and whenever I have encountered a problem it has been answered on the spot. I have never had to wait for a response! I'm a big fan.


Traduire avec Google Translate
Andrew M.

The multi rater survey system are an excellent tool for evaluation

Perception is not always reality and apart from providing an easy but detailed picture of all facets of an employee's performance and suitability for a particular role. Further they generally provide a very clear picture of a teams' performance. The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results. Having said that no system is absolutely "foolproof" and the results should be carefully reviewed and the anomalies at either end of the range accounted for. This is not an onerous task and is a very useful exercise in itself. While the results are anonymous if their are scores that are extreme it generally means that the person scoring has not had the scoring sufficiently explained by their supervisor or manager which in itself is another measure of performance


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David L.

I have been using Multirater Surveys for 3 years, excellent system that is easy to use.

Pros: As an independent consultant working with a wide range of local and internationally based organisations, I find the feature of being able to customise the surveys excellent. This gives me the ability to refine the 360 Surveys to ensure they are truly relevant for the organisation and appropriate for the country we are working in. The built in question bank is comprehensive with professionally developed probing questions.
Designing a survey is simple and the administration of the site is straightforward and self -explanatory.
Con's: Have not had any negatives using this survey.


Traduire avec Google Translate
John H.
Secteur d'activité: Formation professionnelle et coaching
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Level Five Selling

Logiciel utilisé Autre pendant plus d'un an
Publié le 21/08/2018
Provenance de l'avis : Capterra

So far excellent due to rep personal support.

Avantages

The support from rep has been very important

Inconvénients

Lacks pre post comparison of results. This is a important feature.

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Réponse de Multirater Surveys

Thank you for your feedback John. We have recently released a new download feature which will allow you to create an excel format of the report. This means you will have access to compare data between past results.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Gary W.
Traduire avec Google Translate

Benefits a'plenty!!

Publié le 12/05/2016
Provenance de l'avis : Capterra

We have been utilising the Multirater Surveys for quite a few years and can confidently say that our organisation's strengths can be attributed to the evolving outcomes provided by the surveys be it at Management, Employee or at Customer level.
Being a multi-sited business Multirater ensures we can cover the broad spectrum required to have our finger on the pulse with all business units and, importantly, it is very cost effective.
We run most surveys annually and have found a consistency in responses over time that gives us the foundations for managing our people at all levels. This has led to an extremely low attrition rate amongst the workforce and multiple career advancements within the business, all of which enhance the bottom line.

Traduire avec Google Translate

Réponse de Multirater Surveys

Gary, thank you very much for your glowing endorsement. We look forward to continuing our contribution to the ongoing success of McPherson Wines

Note détaillée

Simplicité d'utilisation
Support client

Lee-anne H.
Secteur d'activité: Formation professionnelle et coaching
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Multirater Surveys

Logiciel utilisé tous les mois pendant 1 à 5 mois
Publié le 16/01/2020
Provenance de l'avis : Capterra

I have used Multirater surveys for Managers/Leaders wanting feedback on their leadership and also as part of the probation period.
I have found their customer service to be outstanding. The demo and instruction initially provided was very thorough and whenever I have encountered a problem it has been answered on the spot. I have never had to wait for a response! I'm a big fan.

Avantages

The ability to customise all the fields. The ability to preview the survey. The ability to set up templates to reuse later. I like that I didn't have to think of all the questions myself and could use the standard questions. Like the ability to get Net Promoter Scores

Inconvénients

That I have to scroll through and select all the recipients manually from the list.

Traduire avec Google Translate

Réponse de Multirater Surveys

Thanks Lee-Anne. Appreciate your feedback. We are currently developing our new scheduling functionality to automate the process. We will be sure to let you know once this is live.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Andrew M.
Traduire avec Google Translate

The multi rater survey system are an excellent tool for evaluation

Publié le 15/05/2016
Provenance de l'avis : Capterra

Perception is not always reality and apart from providing an easy but detailed picture of all facets of an employee's performance and suitability for a particular role. Further they generally provide a very clear picture of a teams' performance. The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results. Having said that no system is absolutely "foolproof" and the results should be carefully reviewed and the anomalies at either end of the range accounted for. This is not an onerous task and is a very useful exercise in itself. While the results are anonymous if their are scores that are extreme it generally means that the person scoring has not had the scoring sufficiently explained by their supervisor or manager which in itself is another measure of performance

Traduire avec Google Translate

Réponse de Multirater Surveys

Andrew, thank you for your review and comments. I have requested that our tech team investigate whether it is possible to provide functionality that will assist our clients to manage extreme scores from survey raters.

Note détaillée

Simplicité d'utilisation
Support client

David L.
Traduire avec Google Translate

I have been using Multirater Surveys for 3 years, excellent system that is easy to use.

Publié le 18/05/2016
Provenance de l'avis : Capterra

Pros: As an independent consultant working with a wide range of local and internationally based organisations, I find the feature of being able to customise the surveys excellent. This gives me the ability to refine the 360 Surveys to ensure they are truly relevant for the organisation and appropriate for the country we are working in. The built in question bank is comprehensive with professionally developed probing questions.
Designing a survey is simple and the administration of the site is straightforward and self -explanatory.
Con's: Have not had any negatives using this survey.

Traduire avec Google Translate

Réponse de Multirater Surveys

David, thank you for your valuable feedback. As a long term user of MRS we certainly appreciate you taking the time to review our survey platform.

Note détaillée

Simplicité d'utilisation
Support client

Recommandation utilisateur
10/10
Basé sur 10 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Multirater Surveys - Prix

Multirater Surveys - Prix

À partir de
110,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

Basic - US$110.00 per month
Professional - US$1,560 per year (US$130.00 per month)
Contact Multirater Surveys for White-Label & Enterprise Plan pricing details.

Basic - US$110.00 per month
Professional - US$1,560 per year (US$130.00 per month)
Contact Multirater Surveys for White-Label & Enterprise Plan pricing details.

Rapport qualité-prix
5/5
Basé sur 10 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Multirater Surveys - Fonctionnalités

Multirater Surveys - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4.5/5
Basé sur 10 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur Multirater Surveys

Plus d'informations sur Multirater Surveys

Multirater Surveys - Principales fonctionnalités

  • 360 Degree Feedback
  • Customizable Questions
  • Customizable Templates
  • Individual Development Plans
  • Question Library
  • Rater Selection
  • Self Service Portal
  • Self-Appraisals

Multirater Surveys - FAQ

Multirater Surveys - FAQ

Voici quelques-unes des questions fréquentes sur Multirater Surveys.

Q. Quels sont les types de licence disponibles pour Multirater Surveys ?

Types de licences disponibles pour Multirater Surveys :

À partir de: 110,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Basic - US$110.00 per month Professional - US$1,560 per year (US$130.00 per month) Contact Multirater Surveys for White-Label & Enterprise Plan pricing details.

Q. Quelles sont les principales fonctionnalités du logiciel Multirater Surveys ?

Fonctionnalités du logiciel Multirater Surveys :

  • 360 Degree Feedback
  • Customizable Questions
  • Customizable Templates
  • Individual Development Plans
  • Question Library
  • Rater Selection
  • Self Service Portal
  • Self-Appraisals

Q. Qui utilise Multirater Surveys ?

Utilisateurs habituels du logiciel Multirater Surveys :

Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues Multirater Surveys est-il disponible ?

Langues dans lesquelles Multirater Surveys est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Multirater Surveys ?

Types de licences disponibles pour Multirater Surveys:

Abonnement

Q. Multirater Surveys prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Multirater Surveys.

Q. Avec quelles applications Multirater Surveys peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par Multirater Surveys.

Q. Quelles sont les ressources d'aide disponibles pour Multirater Surveys ?

Ressources d'aide disponibles pour Multirater Surveys :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo