Litify

En savoir plus sur Litify
Litify, basé sur Salesforce, est une solution de gestion de cabinet basée sur le cloud qui aide les entreprises juridiques de toutes tailles à sélectionner les cas et à gérer les clients. Ses fonctionnalités clés comprennent le suivi des risques et des dépenses, les prévisions, la gestion des recommandations et le reporting.
L'application comprend une fonctionnalité d'entrée qui permet aux utilisateurs d'exécuter des campagnes, de collecter des informations sur les leads via un ensemble de questionnaires et de créer des profils en fonction de l'emplacement, de l'historique des interactions, etc. Les membres de l'équipe peuvent utiliser la fonctionnalité de composition prédictive pour planifier des réunions ou des appels téléphoniques et envoyer des mises à jour aux avocats. Le module de CRM de Litify aide les employés à effectuer des sondages à l'aide de divers outils et à recueillir les opinions des clients.
Litify comprend un module de gestion des documents qui permet aux responsables de créer des dossiers, d'organiser les sujets automatiquement et d'attribuer des tâches aux membres de l'équipe. Les avocats peuvent suivre l'état d'avancement des cas, identifier les problèmes en temps réel et enregistrer les transactions. La plateforme aide les avocats à planifier les opérations juridiques, à hiérarchiser les affaires et à gérer les calendriers.
Litify fournit des tableaux de bord personnalisés avec des rapports prédéfinis et personnalisés conçus pour aider les entreprises à identifier les indicateurs de performance clés, à surveiller le cycle de vie du client et à améliorer les performances globales.
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Secteur d'activité : Services juridiques
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Consistently exceed all expectations and blow the competitors out of the water.
Publié le 25/10/2017
Avantages
Salesforce ecosystem lays the foundation and the amazing Litify team builds the structure that, for the first time ever, provides an amazing, industry specific tailored platform that can do anything a law firm can dream to do... and more. This platform has the ability to completely change the industry from a technology and efficiency perspective; and that change, is desperately needed.
Inconvénients
That I had to wait this long to get it. There are constantly improving the product as a young player in the industry. That being said, they communicate with their large and small clients, prioritize needs and have rolled out features faster than I could ever have imagined. I've been following them since before they launched and to have built a platform that already surpasses players that have been in the space for decades is incredible. I can't wait to see the features they continue to improve and build that I haven't even known I needed at this point.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Litify for Data-Driven Decisions
Publié le 08/01/2025
Our firm has gotten so much insight into our data, allowing us to make data-driven decisions not...
Our firm has gotten so much insight into our data, allowing us to make data-driven decisions not based on a "feeling" or hunch related to the business side of law.
Avantages
The extensive customization capabilities, reporting and dashboards for our leadership team.
Inconvénients
The initial implementation is a large undertaking.
Alternatives envisagées
NeosPourquoi choisir Litify
Reporting and dashboard capabilities needed for our leadership team.Logiciel antérieur
SmartAdvocatePourquoi passer à Litify
Familiarity with the Salesforce as an admin.- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Two Years and Problems Daily
Publié le 22/01/2024
We have been using Litify for two years and not one day goes by where we don't have an issue with...
We have been using Litify for two years and not one day goes by where we don't have an issue with some aspect of Litify. There was an issue when our org was created and our documents were migrated from Needles and we have spent months trying to get everything resolved so Litify will work properly. So far, that has not been accomplished. When support fixes one issue, it "breaks" something else. All they want to do now is push us to purchase LSAP to fix issues that we didn't create.
I like how the reports can be completely altered to your liking. Even though you need to be trained for an extensive amount of time to code them in yourself.
Cons: The fact that they tied themselves to Salesforce causes many headaches that involved an unacceptable answer of "Sorry we cannot do anything about it, because of Salesforce". The platform has too many bells and whistles which make navigation difficult. Intake section was also too complicated and slowed our process up making the calls far longer then they needed to be. If you want this platform to work well for you, you will need at least one full-time coder to make changes on a daily basis.
Avantages
The Reports are nice, however, extremely difficult to create without extensive training.
Inconvénients
There are way too many steps to accomplish one simple thing and the layout does not work for our law firm - there is a lot of frustration among all users.
Alternatives envisagées
FilevinePourquoi choisir Litify
We were having an issue with the Needles calendar syncing with Outlook. We were ASSURED that would not be an issue with Litify. It has turned out to be an even bigger issue with Litify than it was with Needles.Pourquoi passer à Litify
I was not involved in the selection or decision.Réponse de Litify
Thank you for your review. We’re sorry to hear this has been your experience, but it sounds like there have been some bright spots in our reporting & customer service.
Litify is a no-code platform, so no coding knowledge is required to build or edit your reports & workflows. It’s also highly configurable to your processes, so if your intakes feel too complicated, we want to help streamline it. Other clients have reduced the time it takes to execute an intake by 50+%, and we hope to get you a similar result.
While not required for every team, having an admin who can work with your team to evolve how they work in the platform may help. The LSAP hours we recommend are another option to guide improvements, but we also offer free training resources in our Learning Hub.
We recently released updates to our Email & Calendar sync, which we hope resolve the prior issues.
Thank you again for sharing your experience. Please keep reaching out to your CSM directly so we can support your team.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Litify is the best in timekeeping and no code environment
Publié le 28/12/2024
For its robust customer support and powerful workflow automations
For its robust customer support and powerful workflow automations
Avantages
For its end to end legal operating platform designed to breakdown silos
Inconvénients
For its user friendly and no code environment configuration
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Heading in the right direction
Publié le 11/12/2023
Litify has a lot of value built into the product, while the Salesforce platforms allow for a...
Litify has a lot of value built into the product, while the Salesforce platforms allow for a substantial amount of customization for your specific firm. The new leadership shows promise in advancing Litify's potential further, and they've done a better job at keeping client facing employees. Some older, underdeveloped features (questionnaires for example) have the promise of being improved, but as of now unsure as to when those improvements will be available.
Avantages
Flexible platform
Extensive knowledge articles
Adding new features consistently
New direction is more tangible than previous years, transparent product road maps
Inconvénients
Some features are underdeveloped/untouched
Instances of bugs in the platform met with "We know this is an issue, but it's not a priority to fix right now"
Alternatives envisagées
FilevinePourquoi choisir Litify
(actually came from Needles, but it was not an option on the dropdown): We wanted a more modern and consistently improving product. We wanted a highly customizable platform, since we are an extremely niche firm, and Litify seemed to have fit the bill.Logiciel antérieur
NeosPourquoi passer à Litify
Litify had the customizability, transparency of current product vs. us being overpromised features just for the potential of making a sale.Litify - FAQ
Voici quelques-unes des questions fréquentes sur Litify.Q. Quels sont les types de licence disponibles pour Litify ?
Types de licences disponibles pour Litify :
- À partir de : 150,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Litify ?
Utilisateurs habituels du logiciel Litify :
51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Litify est-il disponible ?
Langues dans lesquelles Litify est disponible :
anglais
Q. Litify prend-il en charge les appareils mobiles ?
Appareils pris en charge par Litify :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Litify peut-il s'intégrer ?
Applications s'intégrant à Litify :
Accounting Seed, Birdeye, CallRail, Case Status, Confido Legal, DBSync, Docufree, Docusign, Dropbox Business, ECFX Notice, Epiq Discovery, Five9, LawGro, LawPay, Microsoft Outlook, NetDocuments, NetSuite, QuickBooks Online, RingCentral Contact Center, Steno, Talkdesk
Q. Quelles sont les ressources d'aide disponibles pour Litify ?
Ressources d'aide disponibles pour Litify :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Litify.
- Logiciels de vérification de conflits d'intérêts
- Logiciels de gestion juridique des entreprises
- Logiciels pour avocats
- Logiciels de gestion des cas juridiques
- Logiciels d'agenda pour avocats
- Logiciels de suivi des notes de frais
- Logiciels de facturation pour le secteur juridique
- Outils de gestion du temps
- Logiciels de gestion de la documentation juridique
- Logiciels de suivi des dossiers à la cour
- Logiciels de facturation
- Logiciels de gestion documentaire
- Logiciels de gestion des tribunaux