SolarWinds Passportal

Protection des mots de passe automatisée et cryptée basée sur le cloud

4,4 /5 (83 avis) Donnez votre avis !

SolarWinds Passportal - Présentation

Description du logiciel SolarWinds Passportal

SolarWinds Passportal + Documentation Manager est une solution de protection des mots de passe basée sur le cloud conçue pour les prestataires d'infogérance. Elle permet aux utilisateurs de stocker, gérer et récupérer des informations d'identification grâce à l'automatisation du changement de mot de passe, à l'injection d'informations d'identification, à l'audit, au reporting et aux capacités de documentation client privilégiée.

L'injection d'informations d'identification de Passportal garantit que la connexion aux appareils, applications et réseaux clients est rapide et sécurisée. Les temps de résolution des incidents peuvent être réduits en supprimant l'obligation pour les techniciens de rechercher des informations d'identification, tandis que les nouvelles informations d'identification peuvent être automatiquement saisies dans le coffre pour fournir un accès instantané à tous les techniciens autorisés.

Passportal permet également aux utilisateurs de contrôler les appareils, l'application et l'accès au réseau via l'authentification multifacteurs et de gérer les mots de passe avec l'automatisation des modifications de mot de passe habituelles, l'élimination de la réutilisation de mot de passe et la génération de mots de passe forts. Toutes les connaissances pertinentes peuvent être partagées au sein d'une seule plateforme, avec des normes éprouvées par les prestataires d'infogérance pour simplifier les processus de documentation. Les utilisateurs peuvent aussi surveiller l'utilisation des informations d'identification et respecter les exigences de conformité en signalant des points de preuve de niveau audit.

SolarWinds Passportal - Présentation

Prix

À partir de
18,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

SolarWinds Passportal - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Australie, Allemagne, Brésil, Mexique
Langues
anglais

Media

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SolarWinds Passportal video Capture d'écran pour SolarWinds Passportal : SolarWinds Passportal + Documentation Manager asset template example. Capture d'écran pour SolarWinds Passportal : SolarWinds Passportal + Documentation Manager Data Asset Tracking. Capture d'écran pour SolarWinds Passportal : SolarWinds Passportal Credentials Management view. Capture d'écran pour SolarWinds Passportal : SolarWinds Passportal Dashboard. Capture d'écran pour SolarWinds Passportal : SolarWinds Passportal available on any device and can be accessed by a mobile app, browsers extension, or desktop login. Capture d'écran pour SolarWinds Passportal : SolarWinds Passportal Blink Self-Service Password Reset application | add-on feature. Capture d'écran pour SolarWinds Passportal : SolarWinds Passportal Site Password Management as a Service | add-on feature.

SolarWinds Passportal - Avis

SolarWinds Passportal - Avis

Note globale
4,4
/
5
Excellent
40

Très bien
37

Moyen
6

Médiocre
0

Mauvais
0

Rapport qualité-prix
4,4
Fonctionnalités
4,2
Simplicité d'utilisation
4,2
Support client
4,4
93% des utilisateurs recommandent cette application
Jason P.

Zero Complaints

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.

I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!


Traduire avec Google Translate
Andrew F.

Pretty good so far.

Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.


Traduire avec Google Translate
Michael F.

From implementation to party of our daily rotation

The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.


Traduire avec Google Translate
Kyle B.

Passportal has organize and streamlined my MSP

Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have it!!


Traduire avec Google Translate
Kevin K.

Passportal gets a pass

We have solved our password management needs and documentation for clients in one spot and hope to solve more once we optimize the use of the system more.


Traduire avec Google Translate
Jason P.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 2-10 employés
Traduire en français

Zero Complaints

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 25/07/2019
Provenance de l'avis : Capterra

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.

I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!

Avantages

Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Inconvénients

As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Andrew F.
Secteur d'activité: Réseaux informatiques
Taille de l'entreprise: 2-10 employés
Traduire en français

Pretty good so far.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 07/10/2019
Provenance de l'avis : Capterra

Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.

Avantages

It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.

Inconvénients

There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator.

Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Michael F.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 13-50 employés
Traduire en français

From implementation to party of our daily rotation

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 20/08/2019
Provenance de l'avis : Capterra

The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.

Avantages

Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.

Inconvénients

There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders.
There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually.
Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself.
Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Kyle B.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 2-10 employés
Traduire en français

Passportal has organize and streamlined my MSP

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 26/09/2019
Provenance de l'avis : Capterra

Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have it!!

Avantages

I love many things about Passportal, but my favorite one is the 'Site' feature. Being able to securely share the entire password database with the PoC at each client is a major game-changer for my MSP. It adds visibility to the relationship. A lot of clients with outsourced I.T. feel like they are in the dark and kind of held hostage with their own environment. The Site feature bridges that gap and helps keep the client in the loop and feel like they've retained some ownership over their environment. Can't wait until the full documentation platform can be shared with the client!!

Inconvénients

The biggest change I would make would be the ability to edit and change what configurations are listed in the menu tree under Core Items, Trackers, Apps & Services, & Others. I'd like to be able to move these around, rename them, add additional, etc.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Kevin K.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 13-50 employés
Traduire en français

Passportal gets a pass

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 27/01/2020
Provenance de l'avis : Capterra

We have solved our password management needs and documentation for clients in one spot and hope to solve more once we optimize the use of the system more.

Avantages

I like how many features are combined in one solution from password management to documentation to offering portals to employees and clients easily.

Inconvénients

The organization method of the system is not very logical. I do not like how you have to create a vendor and then a contact and that the vendor list is pretty much global and not specific to company. Also the agent on the servers do not seem to work correctly and we still do not see them functioning as they should. After contacting support we have decided to table fixing this since no one is in need of it at this time. I also do not like the addon in the browser it autofills 2FA and creates login issues instead of seamless logins.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8,6/10
Basé sur 83 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

SolarWinds Passportal - Prix

SolarWinds Passportal - Prix

À partir de
18,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,4/5
Basé sur 83 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

SolarWinds Passportal - Fonctionnalités

SolarWinds Passportal - Fonctionnalités

API
Alertes de risque
Alertes et remontée des problèmes
Audit
Authentification
Authentification unique
Authentification à 2 facteurs
Contrôle d'accès
Gestion de la conformité
Gestion des mots de passe
Gestion des stratégies
Gestion des utilisateurs
Intégration de tiers
Monitoring
Piste d'audit
Rapports et statistiques
Stockage sécurisé des données
Surveillance en temps réel
Sécurité SSL
Tableau de bord d'activités
Fonctionnalités
4,2/5
Basé sur 83 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

SolarWinds Passportal - FAQ

SolarWinds Passportal - FAQ

Voici quelques-unes des questions fréquentes sur SolarWinds Passportal.

Q. Quels sont les types de licence disponibles pour SolarWinds Passportal ?

Types de licences disponibles pour SolarWinds Passportal :

À partir de: 18,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel SolarWinds Passportal ?

Nous n'avons pas d'informations sur les fonctionnalités de SolarWinds Passportal.

Q. Qui utilise SolarWinds Passportal ?

Utilisateurs habituels du logiciel SolarWinds Passportal :

PME, Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues SolarWinds Passportal est-il disponible ?

Langues dans lesquelles SolarWinds Passportal est disponible :

anglais

Q. Quels sont les types de licence disponibles pour SolarWinds Passportal ?

Types de licences disponibles pour SolarWinds Passportal:

Abonnement

Q. SolarWinds Passportal prend-il en charge les appareils mobiles ?

Appareils pris en charge par SolarWinds Passportal :

Android, iPhone

Q. Avec quelles applications SolarWinds Passportal peut-il s'intégrer ?

Applications s'intégrant à SolarWinds Passportal :

Autotask, Auvik, Auvik, ConnectWise Automate, ConnectWise Control, ConnectWise Control, ConnectWise Manage, Continuum Fortify, Microsoft 365, NinjaRMM

Q. Quelles sont les ressources d'aide disponibles pour SolarWinds Passportal ?

Ressources d'aide disponibles pour SolarWinds Passportal :

Support téléphonique, Support en ligne