SolarWinds Passportal
Protection des mots de passe automatisée et cryptée basée sur le cloud
4,4/5 (83 avis)SolarWinds Passportal - Présentation
Description du logiciel SolarWinds Passportal
SolarWinds Passportal + Documentation Manager est une solution de protection des mots de passe basée sur le cloud conçue pour les prestataires d'infogérance. Elle permet aux utilisateurs de stocker, gérer et récupérer des informations d'identification grâce à l'automatisation du changement de mot de passe, à l'injection d'informations d'identification, à l'audit, au reporting et aux capacités de documentation client privilégiée.
L'injection d'informations d'identification de Passportal garantit que la connexion aux appareils, applications et réseaux clients est rapide et sécurisée. Les temps de résolution des incidents peuvent être réduits en supprimant l'obligation pour les techniciens de rechercher des informations d'identification, tandis que les nouvelles informations d'identification peuvent être automatiquement saisies dans le coffre pour fournir un accès instantané à tous les techniciens autorisés.
Passportal permet également aux utilisateurs de contrôler les appareils, l'application et l'accès au réseau via l'authentification multifacteurs et de gérer les mots de passe avec l'automatisation des modifications de mot de passe habituelles, l'élimination de la réutilisation de mot de passe et la génération de mots de passe forts. Toutes les connaissances pertinentes peuvent être partagées au sein d'une seule plateforme, avec des normes éprouvées par les prestataires d'infogérance pour simplifier les processus de documentation. Les utilisateurs peuvent aussi surveiller l'utilisation des informations d'identification et respecter les exigences de conformité en signalant des points de preuve de niveau audit.
SolarWinds Passportal - Présentation
Prix
Types de licence
SolarWinds Passportal - Fonctionnalités
Captures d'écran
SolarWinds Passportal - Avis
SolarWinds Passportal - Avis
Zero Complaints
Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.
I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!
Pretty good so far.
Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.
From implementation to party of our daily rotation
The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.
Enterprise password management
Very please with the solution, it makes it easier and more secure to login to multiple customer environments.
Has potential but not there yet
We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Zero Complaints
Avantages
Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!
Inconvénients
As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.
Protection des mots de passe automatisée et cryptée basée sur le cloud
Pretty good so far.
Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.
Avantages
It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.
Inconvénients
There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator.
Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.
Protection des mots de passe automatisée et cryptée basée sur le cloud
From implementation to party of our daily rotation
The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.
Avantages
Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.
Inconvénients
There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders.
There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually.
Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself.
Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.
Protection des mots de passe automatisée et cryptée basée sur le cloud
Enterprise password management
Very please with the solution, it makes it easier and more secure to login to multiple customer environments.
Avantages
I was involved in choosing this solution for our organisation and chose passportal because it is the only true enterprise password management solution on the market. I like that you can organize your credentials by company, that there is a plugin for connectwise control, and that you have the option to share the credentials with the customer themselves.
Inconvénients
There is no way to permanently delete something as a user, you have to get in touch with support to do this. This is essential for GDPR
Protection des mots de passe automatisée et cryptée basée sur le cloud
Has potential but not there yet
We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.
Avantages
The mobile app to see passwords while on the field. +1 for MFA support.
Ability to request access to passwords for L1 techs and they can be assigned permanently or temporarily. The is no report about this, thought.
Inconvénients
It is supper slow. To get one password you have to navigate through folders and it takes 3-5 second to load a page. The search engine should default to current customer and keep that setting until its changed. It should remember your last folder, etc.
All the documentation part is still not mature as rivals like IT Glue:
- Default templates don't have the fields we need, and if we modify them, we can not link them from passwords anymore. There is no way to go back.
- Domains don't allow to enter custom DNS records, and they don't have snapshots; so if somebody changes your DNS zone, there is not way to know what was there before.
- There is not alerts for domain or certificates about to expire.
- SOP Documents don't allow inheritable templates. You need to create the same document for each client for common procedures.
- No reporting. Only for passwords. The "runbook" is just a dump of all documents/assets.
The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days.
Protection des mots de passe automatisée et cryptée basée sur le cloud
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
SolarWinds Passportal - Prix
SolarWinds Passportal - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
SolarWinds Passportal - Fonctionnalités
SolarWinds Passportal - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
SolarWinds Passportal - FAQ
SolarWinds Passportal - FAQ
Voici quelques-unes des questions fréquentes sur SolarWinds Passportal.
Q. Quels sont les types de licence disponibles pour SolarWinds Passportal ?
Types de licences disponibles pour SolarWinds Passportal :
À partir de: 18,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel SolarWinds Passportal ?
Nous n'avons pas d'informations sur les fonctionnalités de SolarWinds Passportal.
Q. Qui utilise SolarWinds Passportal ?
Utilisateurs habituels du logiciel SolarWinds Passportal :
Grandes entreprises, Entreprises de taille moyenne, PME
Q. Dans quelles langues SolarWinds Passportal est-il disponible ?
Langues dans lesquelles SolarWinds Passportal est disponible :
anglais
Q. Quels sont les types de licence disponibles pour SolarWinds Passportal ?
Types de licences disponibles pour SolarWinds Passportal:
Abonnement
Q. SolarWinds Passportal prend-il en charge les appareils mobiles ?
Appareils pris en charge par SolarWinds Passportal :
Android, iPhone
Q. Avec quelles applications SolarWinds Passportal peut-il s'intégrer ?
Applications s'intégrant à SolarWinds Passportal :
Autotask, Auvik, ConnectWise Automate, ConnectWise Control, ConnectWise Control, ConnectWise Manage, Continuum Fortify, Microsoft 365, NinjaRMM, NinjaRMM
Q. Quelles sont les ressources d'aide disponibles pour SolarWinds Passportal ?
Ressources d'aide disponibles pour SolarWinds Passportal :
Support en ligne, Support téléphonique
Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.
I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!