Crew Control

Crew Control

Crew scheduling program for small to medium businesses

5/5 (6 avis)

Crew Control - Présentation

Crew Control is a cloud-based job scheduling program which helps businesses manage and assign one-time or recurring jobs to crew members with drag-and-drop and scheduling tools. Crew Control also allows users to track and customize regular and predictable changes in job frequencies.

Key features of Crew Control include route optimization, job scheduling, a drag-and-drop interface, and crew management. The platform allows managers to drag and drop jobs between crews and days, and dispatch schedules to crews. Crews can also upload notes or photos, mark tasks off a checklist, track time worked, and more.

Crew Control enables supervisors to set estimated times for jobs and view performance reports for employees. Users can also track invoices, as well as purchase order numbers for all field jobs. The platform streamlines all processes related to job scheduling, change adjustments, and crew communication.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

Crew Control - Avis

Note globale
5/5
100% d'avis positifs
6
Excellent
0
Très bien
0
Moyen
0
Médiocre
0
Horrible
Bill H.
Traduire avec Google Translate

Best Bang for Your Buck!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 29/04/2019
Provenance de l'avis : Capterra

We were using an Excel spreadsheet for several years to keep our customers serviced. Our crews would do bimonthly services weekly and weekly services monthly. It was always a mess with unhappy customers and even cancelled services. We researched a lot of scheduling software and the common denominator was 'complicated and expensive' Crew Control truly has been a life-saver for our maintenance operations. Our crews are operating more efficiently, we are not missing the 'extras' invoicing and our customers are happy!

Trust me when I say it is the best money spent!

Avantages

If you are looking for a simple and cheap software for scheduling crews this is it! Most software we reviewed were weeks or more getting setup and crews trained. Just too complicated and expensive to trial and error. We truly loaded all of our data one day and the next day started our crews with a two week trial but they were up to speed in about 3 days with not errors. Our crews love it, we love it and our customers love the fact we are not missing services! I know we saved the monthly crew fee the first week...possibly day with the simple efficiencies of keeping crews pointed in the right direction 100% of the time!

Inconvénients

I cannot say there is really anything we like least since we know the program is growing and all of our immediate needs from support have been met. We have made suggestions of additions or changes and wait a week or two and the guys at Crew Control seem to roll them out! We are excited for some of the planned updates such a more advanced reporting.

Réponse de Crew Control

Thank you, Bill! We appreciate the kind words and glad you are benefiting from our program.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Taylor S.
Traduire avec Google Translate

Wish this was here 5 years ago

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 10/09/2019
Provenance de l'avis : Capterra

Customer service has been key for me, I had been looking for a system ever since I stepped up
and helped with getting work orders for our Crews. We had over 250 properties WEEKLY that I had to hand write. We tried a different system for 1 year and it was over priced, super complicated for both the admin and user, and the customer service was non existent.
Needless to say the first time we got on the phone and talked over what this product office and the price we immediately cancelled the other service and have been grateful for this product ever since! If you are a small or medium business and are not sure you can afford to spend the extra money, know that it pays for its self with the time saved scheduling and not waiting for all the papers to be turned in at the end of the day, being able to bill immediately after, not forgetting what customer you skipped 2 weeks in a row due to weather. Seriously, this system is a game changer!

Avantages

Super user friendly for both the admin and the user!

Inconvénients

I only wish that we could use this for other departments (Human Resources. Etc.)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Vanessa S.
Traduire avec Google Translate

Great software program!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 10/09/2019
Provenance de l'avis : Capterra

Amazing!!!! I have the ability to type notes or create/ manage/ change checklists in Spanish which is super helpful with crew members who are not strong in English.
It is very easy to use and understand!

Avantages

I like that we communicate any needs or suggestions and the customer service response is truly the best! They listen and if they need better understanding, they ask to be able to provide help as best as possible!!!
Also very user friendly for both admin and crew member use.

Inconvénients

There is really nothing I can say I like least because any suggestions I bring to their attention they are very quick to respond to help find a solution.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Rick C.
Traduire avec Google Translate

Owner

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 27/04/2019
Provenance de l'avis : Capterra

Easy to schedule jobs and track where the crew is during the day. It is also easy to move jobs from crew to crew depending on customer needs. The software gives you the flexibility to add, remove, and move jobs as needed at a moments notice.

Avantages

The ability to see where the crew is in "real time"

Inconvénients

I would like the ability to see multiple crews on the screen at one time.

Réponse de Crew Control

Hi Rick,

Thank you for taking the time to review us. We actually have the ability now to view multiple crew schedules at the same time by selecting the day of the week while viewing the weekly schedule. I hope this helps!

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Scott J.
Traduire avec Google Translate

Great Software

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 12/07/2019
Provenance de l'avis : Capterra

I love crew control. Made my life so much easier. The rep has helped me a ton with this. Being able to speak to him directly has made life so much easier.

Avantages

I love how easy it is to navigate through.

Inconvénients

Wish the start and stop notified the customer that you started and completed the property.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Crew Control - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact Crew Control for pricing details.

Crew Control - Fonctionnalités

  • Gestion des factures
  • Rapports et statistiques

  • API
  • Audit
  • Champs personnalisables
  • Données en temps réel
  • Gestion de la conformité
  • Gestion des flux de travail
  • Gestion des stocks
  • Importation et exportation de données
  • Intégration de tiers
  • Monitoring
  • Notifications automatiques
  • Piste d'audit
  • Rapports en temps réel
  • Rapports personnalisables
  • Stockage de documents
  • Suivi de l'inventaire
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur Crew Control

Crew Control - Principales fonctionnalités

  • Appointment Management
  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Job Management
  • Job Tracking
  • Mobile Access
  • Performance Metrics
  • Routing
  • Work Order Management

Crew Control - FAQ

Voici quelques-unes des questions fréquentes sur Crew Control.

Q. Quels sont les types de licence disponibles pour Crew Control ?

Types de licences disponibles pour Crew Control :

Type de licence: Abonnement

version d'essai gratuite: Disponible

Contact Crew Control for pricing details.

Q. Quelles sont les principales fonctionnalités du logiciel Crew Control ?

Fonctionnalités du logiciel Crew Control :

  • Appointment Management
  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Job Management
  • Job Tracking
  • Mobile Access
  • Performance Metrics
  • Routing
  • Work Order Management

Q. Qui utilise Crew Control ?

Utilisateurs habituels du logiciel Crew Control :

Entreprises de taille moyenne, PME

Q. Dans quelles langues Crew Control est-il disponible ?

Langues dans lesquelles Crew Control est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Crew Control ?

Types de licences disponibles pour Crew Control:

Abonnement

Q. Crew Control prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Crew Control.

Q. Avec quelles applications Crew Control peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par Crew Control.

Q. Quelles sont les ressources d'aide disponibles pour Crew Control ?

Ressources d'aide disponibles pour Crew Control :

Support en ligne