--- description: Centercode : qu'en pensent les utilisateurs ? Lisez les avis sur Centercode, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Centercode - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'engagement des collaborateurs](/directory/715/employee-engagement/software) > [Centercode](/software/119099/centercode) # Centercode Canonical: https://www.getapp.fr/software/119099/centercode Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/119099/centercode?page=2) > Centercode est une solution de satisfaction client qui aide les entreprises à gérer l'intégralité du cycle de vie du produit en recueillant les opinions des prospects, des clients et des employés. La plateforme permet aux utilisateurs de mesurer la réussite des produits grâce à des scores de promoteur nets, des indicateurs ICP, etc. > > Conclusion : 77 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 77 Avis | | Simplicité d’utilisation | 3.4/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Centercode - **Pays**: Laguna HIlls, É.-U. - **Entreprise fondée en**: 2001 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, finnois, français, hongrois, hébreu, irlandais, norvégien, néerlandais, polonais, suédois, tchèque - **Pays disponibles**: Allemagne, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - API - Analyse prédictive - Bibliothèque de questions - Collecte de données multicanal - Création de prototypes - Division des questions (question branching) - Définition des priorités - Enquête mobile - Enquêtes et feedback - Gestion de projets - Gestion des actions - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des connaissances - Gestion des enquêtes et sondages - Gestion des idées - Gestion des problèmes - Gestion des tâches - Importation et exportation de données - Logique d'évitement ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'engagement des collaborateurs](https://www.getapp.fr/directory/715/employee-engagement/software) ## Catégories connexes - [Logiciels d'engagement des collaborateurs](https://www.getapp.fr/directory/715/employee-engagement/software) - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) - [Logiciels de gestion des produits](https://www.getapp.fr/directory/991/product-management/software) ## Logiciels similaires 1. [Lucky Orange](https://www.getapp.fr/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Jira](https://www.getapp.fr/software/9953/jira) — 4.4/5 (15312 reviews) 3. [Sogolytics](https://www.getapp.fr/software/108133/sogosurvey) — 4.7/5 (730 reviews) 4. [Alchemer](https://www.getapp.fr/software/9664/alchemer) — 4.5/5 (319 reviews) 5. [Survicate](https://www.getapp.fr/software/101401/survicate) — 4.6/5 (99 reviews) ## Avis ### "Our main working platform, overall quite satisfied" — 5.0/5 > **Holger** | *2 octobre 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Mighty tool: User management, communication, surveys, feedback management, release distribution, providing activation keys etc. We usually can do everything for our tests in the Centercode platform. The support is very fast and the people working there are professional and nice. Also, customizable. We were able to whitelable it quite good (custom CSS, custom string sets, banners, colors, ...). > > **Inconvénients**: Sometimes, we struggle with bugs. But those are mostly fixed very fast and the support provides good workarounds. > > As already mentioned above, the platform delivers us everything, we usually need. And they are going on enhancing it with new features and improvements quite often. Because of the wide selection of features and functionalities, it was not that easy to use at the beginning, but we got a good training then. If there is something wrong (a bug or if I do not understand something), the Centercode team is very quick, professional and nice. ----- ### "Centercode review" — 4.0/5 > **Stephen** | *21 février 2020* | Logiciels | Taux de recommandation : 6.0/10 > > **Avantages**: Great forums, work on many devices (computers, tablets, etc) Love the integration with Jira, helps get items in our backlog Love the ability to host files, attachments Love the 'tasks' feature for users (though I wish it was simpler) also love the reports feature (though I wish it was simpler) I love the ability to get data on our participants > > **Inconvénients**: Forum usage, admin, etc. is quite straight forward; however, ease of use for all the extra features is very, very low. Even creating tasks involves many steps that are not always clear. I would like to use CC to generate surveys but again, it is too complex so I use Survey Monkey instead. Also I wish reports were much simpler and faster to generate because the data within them is so valuable. > > We have a centralized place for interacting with our customers, the tool helps create a focal point for this interaction. Due to the flexibility of the tool, we can integrate other components we need to complete our workflow like Jira, file attachments, links to surveys, etc. I use some of the advanced features, when I have time to figure them out (i.e. tasks), so that is also great. Also Centercode provides excellent, responsive support to any questions we have. ----- ### "Customer service is rude" — 1.0/5 > **Brandy** | *9 juin 2023* | Développement de programmes | Taux de recommandation : 0.0/10 > > **Avantages**: They are rude, so would not recommend it. > > **Inconvénients**: The customer service is rude. They insult you if you do not provide positive feedback. Guess they would rather have you lie than speak the truth\! > > Rude ----- ### "Best all-in-one solution for Beta but poor UX (especially mobile) and lacks many basic features" — 4.0/5 > **Dean** | *8 septembre 2019* | Transport routier/ferroviaire | Taux de recommandation : 7.0/10 > > **Avantages**: I like the fact that it has everything in one place. You can scroll from a forum to a bug all in one place > > **Inconvénients**: The fact that it has very limited design that you cannot customize as much as you need. The mobile UX is just not good enough. > > Overall we enjoy CC and the community loves it, but we believe that a better mobile experience along with easier rich text boxes and faster load would increase our volume by at least 20% (just a wild assumption but we hear this feedback a lot from users we meet f2f). I think that it's essential that users get the option to really custom their homepage (like a Wix/Google Site experience) and that the opportunities menus are clearer. After 2 years of using CC I have no idea how to use it properly as everything is slow and complex. It has to be thoroughly looked into from the user perspective. Yes, there are useful help articles, but the UI itself has to be clearer. We spend hours just trying thing out before we really understand what changes we made. ----- ### "Indispensable Tool for Beta Programs" — 5.0/5 > **Alex** | *5 novembre 2020* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: Breadth of features is truly impressive. There's so much that Centercode can do that sometimes it's almost overwhelming. If you can dream it, there's a good chance Centercode can do it - it just might take some creativity in working around limitations. > > **Inconvénients**: The new user experience from a project admin standpoint is tough. There's so much to learn. I usually dedicate at least a week to just Centercode training when I onboard a new team member, and even then, there are so many small details that you don't really figure out until you've already made a mistake. > > Centercode helps my team and I keep up with increasing demands for customer insights and pre-release feedback. It's a productivity multiplier, allowing one experienced user to accomplish about 4X as much as they'd be able to do without it. While the price is on the higher end for what you get, their support is fantastic and the program-building advice and guidance you get from their customer success team is an often under-appreciated value add. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/119099/centercode?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/119099/centercode) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées