--- description: Sinch Engage : qu'en pensent les utilisateurs ? Lisez les avis sur Sinch Engage, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sinch Engage - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de service client](/directory/231/customer-service/software) > [Sinch Engage](/software/119059/sinch-engage) # Sinch Engage Canonical: https://www.getapp.fr/software/119059/sinch-engage Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/119059/sinch-engage?page=2) > Messenger Communication Platform est une solution de communication client basée sur le web conçue pour les entreprises de toutes tailles qui permet aux équipes de service client d'interagir avec leurs clients via des systèmes de chat intégrés comme Facebook Messenger, WhatsApp, Apple Business Chat, Viber et Telegram. > > Conclusion : 97 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 97 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sinch ## Contexte commercial - **Prix à partir de**: 99,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, italien, portugais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Belgique, Brésil, Danemark, Espagne, Inde, Indonésie, Italie, Mexique, Nouvelle-Zélande, Portugal, Royaume-Uni, Suisse, Suède, États-Unis ## Fonctionnalités - API - Actions découlant d'un événement - Alertes mobiles - Alertes/Notifications - Analyse des campagnes - Analyse visuelle - Automatisation du marketing - Base de données de clients - Base de données de contacts - CRM - Campagnes de drip marketing - Campagnes multiples - Champs personnalisables - Chat et messagerie - Chatbot - Ciblage du public - Codes courts - Communication multicanal - Communications par lot - Contenu interactif ## Intégrations (11 au total) - ActiveCampaign - BigCommerce - Epic - HubSpot CRM - Microsoft Dynamics 365 Business Central tegossuite - NetSuite - Salesforce Marketing Cloud - Shopify - Workato - Zapier - Zoho CRM ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) ## Catégories connexes - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) - [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) - [Logiciels de marketing mobile](https://www.getapp.fr/directory/309/mobile-marketing/software) - [Logiciels de sms marketing](https://www.getapp.fr/directory/1291/sms-marketing/software) ## Logiciels similaires 1. [Project Broadcast](https://www.getapp.fr/software/2071206/project-broadcast) — 4.9/5 (652 reviews) 2. [SlickText](https://www.getapp.fr/software/111837/slicktext-com) — 4.8/5 (271 reviews) 3. [EZ Texting](https://www.getapp.fr/software/20491/ez-texting) — 4.5/5 (273 reviews) 4. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (1005 reviews) 5. [TextP2P](https://www.getapp.fr/software/118243/text-p2p) — 5.0/5 (129 reviews) ## Avis ### "Good for musicians" — 5.0/5 > **Thaddeus** | *4 octobre 2019* | Musique | Taux de recommandation : 10.0/10 > > **Avantages**: Able to connect to Facebook users and sms messages > > **Inconvénients**: Some security issues but good overall highly recommended ----- ### "Good messaging service, but with some drawbacks." — 4.0/5 > **Utilisateur vérifié** | *25 février 2025* | Études de marché | Taux de recommandation : 6.0/10 > > **Avantages**: Reliable messaging with good automation features. > > **Inconvénients**: it's Pricing and support could be improved. > > Decent platform, but not the most cost-effective option ----- ### "Great platform but not simple to set up/use - lacks Telegram employees/customer service" — 3.0/5 > **Georgia** | *24 mai 2022* | Marketing et publicité | Taux de recommandation : 6.0/10 > > **Avantages**: The Telegram / Viber channels are relatively simple to set up, it is a rather inexpensive channel for us, and setting up new bots is easy enough to implement, for our different countries. > > **Inconvénients**: Telegram/Viber are missing staff that actually work on these platforms, to be able to advise and help. We originally set up the platforms on an ex-employees phone number, and now we cannot seem to get the account disconnected from his phone, meaning we have to request log in details from him even though he doesn't work here anymore. We also have all his phone contacts, which are not relevant to Myprotein. We have been advised that there is no way to change/disconnect his number from the account, and we will have to start all over again with a new account (losing all our current subscribers), which is not a viable option for us. > > \[SENSITIVE CONTENT\] Our contact at Messengerpeople, is lovely, and the platform itself is fine, although it is not the easiest to set up and optimise. It is a low COS% channel for us to use in CRM, however some instruction / contact would be hugely appreciated in terms of set up process and optimisation. Also a lot of the videos/instructions are in German. ----- ### "One software for all" — 4.0/5 > **Utilisateur vérifié** | *2 avril 2021* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: The best feature for me is the access to almost all of the messaging apps. We can't deny how big the messaging industry is now especially when pandemic arises, it is the only way to communicate for some, but the more apps/softwares produced the more struggle for the companies communication team because in order for us to stay updated and connected to clients we have to be accessible in all the messaging apps in the market. In Messenger Communication it gives us ease of access to all of these different messaging platform. One click and we can now view, reply, add chatbots to all of our platform. > > **Inconvénients**: Nothing much, maybe the pricing because it's expensive but I think the features answers it all. > > It gives us ease of access because not only we can monitor different channels but it only generates the statistics of the content and inquiry of all the client. Where we got to know the most asked questions. Also chatbot, chatblock, and MIA does almost majority of our work when it comes to answering inquiries. ----- ### "Simply an awesome product" — 5.0/5 > **Edna** | *19 avril 2021* | Matériaux de construction | Taux de recommandation : 10.0/10 > > **Avantages**: I like the fact that the product is fast, quick, and easy to use. It also has features anyone can use however the little knowledge they have. > > **Inconvénients**: It does not enable one to attach/share files. well I am hoping this has changed though > > I find messenger the simplest form of communication that connects people and businesses globally. ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/119059/sinch-engage?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/119059/sinch-engage) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Données structurées