iOFFICE is a cloud-based integrated office system which assists medium to large sized corporations with visitor and facility management. Its key features include scheduling, meeting room booking, ID scanning, registration, document management and space utilization.
The application notifies team members about guest arrivals, captures guest images and automates badge printing. It lets users pre-register guests for large events, track visitor activity, and manage visitor documentation. Teams can use iOFFICE to reserve a desk or a conference room and invite guests from their address book. It integrates with calendar applications such as Outlook and Google and chat platforms such as Slack for booking notifications.
iOFFICE provides insights on space utilization based on check-in and check-out information and lets team members coordinate services such as AV equipment and catering. The mailroom management functionality automates the capture of packing tracking numbers upon courier receipt and records the date stamp, time stamp and signature by the final recipient.
Having all my systems under 1 umbrella makes things easier for me the Facilities Manager and also our Legal and AP team as well. One system, one contract and one invoice. Before ioffice we had several systems which was a pain to manage, train and maintain. I also like how ioffice finds more inovative ways to enhance our experience and help us better manage our Facility. I'm currently looking into sensor tech and way finders for our new expansion floor and current office. After the conference I saw potential to enhance the experience of our staff by using this technology. ioffice continues to make improvements and makes me look good by incorporating the new tech to our Facility.
We like the fact that we can tie in all our main functions like asset management, package tracking system, visitor check in system and our space manager system all under one umbrella. The software itself is user friendly so pretty easy for when we have to train new employees on how to navigate the system to find what they're looking for.
I still get the spinning wheel when I try to load my floor plans to view in Space Manager. It takes a while sometimes to load. It keeps asking my permission to run the system in Flash which only happens when I open ioffice. I also need to print clear copies of our floor plan on 11 x 17 paper which works sometimes but still can't read the names of the people at the desk locations.
Thank you so much for the great feedback! It's wonderful to hear that iOFFICE's single platform design has made your job easier and allowed you to combine multiple systems into one. We were so glad that you attended our User Conference and are delighted to know you walked away with valuable information on sensors, wayfinding, and employee experience. Your concerns with the Space Manager and printing will be passed along to the correct team. Please let us know if we can ever be of assistance and we hope iOFFICE continues making you look good!
During implementation we found gaps in keeping our category configuration up to date and accurate. The development team had recently developed an automated category maintenance process. Soon after implementing iOffice, we were also implementing a new HR application that would require mass updates to our Category information. No need to make those mass updates on the back end, the automated category maintenance process took care of that. The development team implemented this automated process for us in a tight timeline and also during the holiday season.
I know the insights module is somewhat new for iOffice. When running reports on schedule our only option is to output to an email address. I would love to see more flexibility there where we could output to a network share.
It's wonderful to hear that our implementation and development teams were able to automate a process that saved you valuable time. They work very hard and it will give them encouragement to keep up the great work. We will make sure to pass along your suggestion about the Insights module. In the meantime, there is no limit on the number of email address that a report can be scheduled to send to. Thank you for your review and for being a loyal iOFFICE customer!
As a Building Services Specialist, the iOffice Facilities Management program has become my right-arm. I am able to access requests in real-time, even when I am away from the office. My facility associates, engineers, and porters, are able to pick-up tickets on their mobile devices, which helps to keep things moving.
iOffice FMS is a user-friendly, cloud-based program that has become seamlessly integrated into our organization's daily routines. Staff loves the easily accessible icons that capture their service requests, as well as the easy to identify workstations and meeting room locations in the Space Manager module. As an administrator, I am able to monitor requests, schedule preventative maintenance, follow up on issues, and run reports as required.
Printing out the floor plans can be quirky when editing and matching to paper size.
We can't thank you enough for the positive review. We are especially happy to know that you can access everything you need when you are away from the office. We truly value you as a customer and look forward to working with you for many years to come.
We now have a space plan for growth and can manage seating/employee and manager expectations, new hires, tracking vehicle information as well as allergies, birthdays, start date, etc.
The constant improvements, they continue as the needs arise. It was a perfect choice for our size company, we had two buildings (one past capacity) and needed to have a system rather than large floor plans. I use this everyday and my colleagues use it for wayfinding. iOffice has different modules that we can add to our package at anytime, it can be as much of an asset to a company as it chooses!
Some kinks still in the visitor application, some of the areas are not as user friendly as others.
We're glad to hear iOFFICE was a perfect choice for you. Adaptability and flexibility are so important to a growing company - we never want you to pay for something you aren't going to use! Thank you for the kind words and please reach out to us via your account manager or at (713) 526-1029 if you ever have any questions.
The company I'm with was already using the software. Attending the conference helped me get up to speed on the versatility of the software. I would like to see the software integrated into our IT request systems as well. We currently have more than one IT request and inventory system that seem very bulky and antiquated compared to iOffice.
As a result of the conference, I was pleasantly surprised to see that we are only scratching the surface of what this software can do. We are currently moving forward with further iOffice abilities to help us create even more order to our respective departments.
I have had some issues with the move tool which was brought up in the conference. Apparently it was not just a 'con' for me as it would appear a new version without the issues I was facing is becoming available.
We were so happy to have you and your team at our annual User Conference and appreciate you taking the time to attend. We will forward your suggestions about integration to our development team. Thank you for your feedback and please continue to let us know if we are meeting your needs in the future.
Contact iOFFICE for pricing details.
Voici quelques-unes des questions fréquentes sur iOFFICE.
Types de licences disponibles pour iOFFICE :
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Contact iOFFICE for pricing details.
Fonctionnalités du logiciel iOFFICE :
Utilisateurs habituels du logiciel iOFFICE :
Grandes entreprises, Entreprises de taille moyenne, Administration publique
Langues dans lesquelles iOFFICE est disponible :
Types de licences disponibles pour iOFFICE:
Nous n'avons pas d'informations sur les appareils pris en charge par iOFFICE.
Applications s'intégrant à iOFFICE :
AutoCAD, Google Calendar, Microsoft Outlook, Slack
Ressources d'aide disponibles pour iOFFICE :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo