En savoir plus sur Sendlane

Sendlane is cloud-based omni-channel marketing automation platform designed to help small to midsize ecommerce businesses to track, personalize, automate and manage email marketing activities. It allows users to improve engagement with customers through data-driven messaging based on the behavior patterns of visitors including website visits, purchase history, refunds and more. Plus, it lets enterprises customize data collection processes and capture specific information from the customer journey such as orders and refunds, among others.

Features of Sendlane include behavior-based automation, website and event tracking, data segmentation, email re-targeting, real-time reporting, visual workflows, email builders, customer profiles and more. Businesses can use the platform to track performance of emails with data on opens, clicks, sales, conversions and earnings. The SMS marketing module enables users to improve business revenue through direct mobile communication. Besides, it provides actionable insights into marketing activities, allowing users to identify and optimize areas of improvement.

Options de tarification dès :

35,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Sendlane

Clients types

  • Auto-entrepreneurs
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

États-Unis

Langues

anglais

Options de tarification dès :

35,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Sendlane

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Fonctionnalités

Nombre total de fonctionnalités pour Sendlane : 56

  • Actions découlant d'un événement
  • Analyse des ventes
  • Analyse prédictive
  • Attribution multicanale
  • Automatisation du marketing
  • Base de données de contacts
  • Bibliothèque d'images
  • Bloqueur de spam
  • CTA personnalisables
  • Campagnes de drip marketing
  • Campagnes multiples
  • Champs personnalisables
  • Conformité CAN SPAM
  • Contenu dynamique
  • E-mails optimisés pour format mobile
  • Engagement des leads
  • Fonction de glisser-déposer
  • Formulaires en ligne
  • Gestion de la communication
  • Gestion de la liste de diffusion
  • Gestion des abonnements
  • Gestion des abonnés
  • Gestion des campagnes
  • Gestion des campagnes e-mail
  • Gestion des canaux
  • Gestion des contacts
  • Gestion des leads
  • Gestion des listes
  • Gestion des modèles
  • Gestion des pipelines
  • Historique des clients
  • Importation et exportation de données
  • Lead nurturing
  • Marketing multicanal
  • Marketing social
  • Mesure des performances
  • Notifications de leads
  • Pages de renvoi et formulaires web
  • Personnalisation
  • Planification des campagnes
  • Pour les petites entreprises
  • Qualification de leads
  • Rapports et analyses
  • Répondeurs automatiques
  • Segmentation
  • Segmentation de leads
  • Suivi des activités
  • Suivi des campagnes
  • Suivi des interactions
  • Suivi des visiteurs de sites web
  • Suivi du ROI (Retour sur Investissement)
  • Tableau de bord
  • Tests A/B
  • Tests multivariés
  • e-mail marketing
  • Éditeur WYSIWYG

Alternatives

Mailchimp

4,5
Alternative n° 1 à Sendlane
Mailchimp est une plateforme de marketing automation qui permet aux utilisateurs de créer, d'envoyer et d'analyser des...

Omnisend

4,7
Alternative n° 2 à Sendlane
Omnisend est une plateforme de marketing automation intelligente conçue pour les entreprises d'e-commerce qui excèdent...

Constant Contact

4,3
Alternative n° 3 à Sendlane
Constant Contact est un logiciel d'e-mail marketing qui permet aux entreprises de toutes tailles de créer et d'envoyer...

ConvertKit

4,7
Alternative n° 4 à Sendlane
ConvertKit est une solution d'automatisation de génération de leads destinée aux blogueurs professionnels, avec...

Avis

Note globale

4,3 /5
(32)
Rapport qualité-prix
3,9/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,3/5
Support client
4,4/5

Vous avez déjà Sendlane ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 32
Rahul
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

An Email Marketing & Automation Tool Loved by Digital Marketers

Publié le 08/06/2022

Advanced automation workflows allow you to send emails in response to a range of subscriber...

Advanced automation workflows allow you to send emails in response to a range of subscriber behaviours which is a plus. There are a few integrations, but they aren't as advanced as those offered by main competitors. I'm confident that this will improve with time.

Avantages

When I contact them, their customer service is always available. And a lot of help. That separates Sendlane from other email marketing tools. Deliverability is also excellent.

Inconvénients

They only lost points because they recently updated their price, which is sort of a bummer. It's still a good deal; it's just not as good as it once was.

Alternatives envisagées 

Mailchimp

Pourquoi choisir Sendlane 

Mailchimp is cheap but I don't like their cluttery UI. Still, I am not able to figure out certain options.

Pourquoi passer à Sendlane

After a lot of research, I found that Sendlane is specifically made for digital marketers and eCommerce. Their integration with Shopify is super easy.
Utilisateur vérifié
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sendlane Makes My Business Easy

Publié le 14/10/2020

Overall, my experience has been really great and solid. Sure, I've had a bug here or there or...

Overall, my experience has been really great and solid. Sure, I've had a bug here or there or trouble figuering out how to use the platform, but for the most part Sendlane is more polished than companies that have been around for years.

Their customer service is the best I've seen. Sometimes they will stay with me on the phone for an hour or two until the problem is resolved. They follow up, they ask detailed questions and they want to improve. I've literally had companies treat me as nothing more than a dollar sign.

Sendlane has always made me feel welcomed and I can tell they want me to grow my business. The [SENSITIVE CONTENT HIDDEN] has even taken time out of his day to make me feel welcomed. How many companies do that? Their interface needs some work as it's a little confusion, but it has all the functions I need. They allow me to run my business and automate it in a way I could never do on my own. And because of the tools and features it has allowed me to increase my income.

Avantages

My favorite feature is how they allow me to automate my marketing message, followup and feedback with customers. Their platform allows me login, manage my customers and even create additional income through following up with them and offering them new products.

I also love their customer service. I've been with other companies who act like I'm part of the family only to never have my back when I need. So far, everytime I've had any issue, problem or even a question I'm able to reach someone from Sendlane and get the help I need.

Inconvénients

My biggest compliant is the little things with a company that is growing. The occassional bug or certain features not acting how they should. Keep in mind, these are rare and not a huge concern. I also find that their user interface is a little complicated. It's nothing that I can't figure out, but they could def improve in that area.

I also feel their knowledge base could be updated more to reflect the unique ways in which Sendlane operates compared to other similar services. This would save me alot of time dealing with customer service. It's not a huge problem, but one of the things I wish they would improve and I'm sure they will with time.

Réponse de Sendlane

Dear Reviewer: Thank you for taking time to review Sendlane. We appreciate your honesty very much. Am so glad to read that you perceive our focus on customer success and the fact that we value our relationship with our cusromers. We are aways improving the product and please do not hestitate to reach out to us if you have any suggestions for improvements.
Best,
Sonya, VP Marketing

Bruce
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Affiliate rookie

Publié le 24/02/2021

Was good till lately when I am now on probation. I paid the full year

Was good till lately when I am now on probation. I paid the full year

Avantages

Easy to use and understand. I’m new so I found it easy to use and understand

Inconvénients

Didn’t know that’s clicks mattered that much

Réponse de Sendlane

Hi Bruce!

Thank you so much for taking the time to leave us a review. We love to hear from our customers.

I have received your feedback on the account probation as well. Please reach out to support@sendlane.com to speak with our customer success team about your account issues.

Also, if you'd like to discuss our affiliate program further, please reach out to me at jhall@sendlane.com or (858) 774-6116.

Best,

John Hall, Strategic Partner Manager

Charles
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

IMHO The best email platform out there.

Publié le 05/10/2020

I'm a huge fan. They are constantly innovating and trying new things and making it better.

I'm a huge fan. They are constantly innovating and trying new things and making it better.

Avantages

Their customer service is top notch. I get a response quickly.
The platform is super easy to use.
The deliverability is great.
TONS of ways to create emails and workflows
TONS of ways to segment an audience
They allow affiliate marketing

Inconvénients

It's a ferrari. I feel like I'm still driving it like it's a ford focus.
There is so much that it can do, It can easily get overwhelming.

Needs the ability to track revenue that workflows produce monthly instead of just overall. BUT, after talking with them, it's coming in the next 4 months.

I wish it integrated with more softwares such as optimonk. They integrate with a lot, but there are a few apps I use that would benefit from an integration.

Réponse de Sendlane

Hi Charles: Thank you for taking the time to write a stellar review. And, also great suggestions on product improvement. We are very proud of our focus on customer success and really happy to hear that it has made a difference to you.
Best,
Sonya, VP Marketing

John
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sendlane is truly a gem

Publié le 23/02/2021

AMAZING!

AMAZING!

Avantages

-Ease of use
-Customer support is amazing
-The owner and staff are always super friendly

Inconvénients

They just updated their price and it kinda sucks, so that's the only place they lost points. It's still a great value, just not what it was.

Alternatives envisagées 

Mailchimp

Pourquoi choisir Sendlane 

Bronto was way more expensive and we never used all the features. Sendlane was just the perfect fit for what we need.

Pourquoi passer à Sendlane

Price at first, we stay for the top-notch support and ease of use

Réponse de Sendlane

Hi John,
Thank you for your stellar review. We appreciate it very much. Yes, we did increase prices recently, after 22 months of product development, to reflect the new functionality and features. And, we are continuing to add value to the product.
Best,
Sonya Pelia, VP of Marketing at Sendlane

Afficher 5 avis sur 32 Lire tous les avis

Sendlane - FAQ

Voici quelques-unes des questions fréquentes sur Sendlane.

Types de licences disponibles pour Sendlane :

  • À partir de : 35,00 $US/mois
  • Type de licence : Version gratuite, Abonnement
  • Version d’essai gratuite : Disponible

Pricing is available on monthly subscription, starting at $25 per month and varying as per number of subscribers.

Utilisateurs habituels du logiciel Sendlane :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500

Langues dans lesquelles Sendlane est disponible :

anglais

Appareils pris en charge par Sendlane :

Applications s'intégrant à Sendlane :

ClickFunnels, Convertful, Gmail, GoTo Webinar, LeadsBridge, LiveChat, MailMunch, Meta for Business, Microsoft Outlook, OptimizePress, Outgrow, PayKickstart, Poptin, Privy, Shopify, Stripe, VYPER, WooCommerce, Zapier, mailfloss

Ressources d'aide disponibles pour Sendlane :

Service client/e-mail, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Sendlane.