--- description: Swell : qu'en pensent les utilisateurs ? Lisez les avis sur Swell, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Swell - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/575/feedback-and-reviews-management/software) > [Swell](/software/118523/swell-cx) # Swell Canonical: https://www.getapp.fr/software/118523/swell-cx Page : 1/16\ Suivant: [Page suivante](https://www.getapp.fr/software/118523/swell-cx?page=2) > Swell vous aide à développer votre activité en mettant votre réputation au travail. Une fois votre image en ligne aussi bonne que votre image en personne, de nouveaux clients viendront à vous. Avec plus d'avis et un meilleur taux d'engagement, vous apparaitrez en ligne, serez classé plus haut dans les résultats de recherche, obtiendrez plus de trafic web et bien sûr, plus de clients. > > Conclusion : 357 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 357 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Swell CX - **Pays**: Cottonwood Heights, É.-U. - **Entreprise fondée en**: 2016 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, États-Unis ## Fonctionnalités - API - Alertes/Notifications - Analyse des sentiments - Analyse des tendances - Analyse prédictive - Analyse visuelle - Automatisation des processus et flux de travail - CRM - Campagnes multicanales - Campagnes multiples - Chat et messagerie - Collecte de données multicanal - Communication multicanal - Coupons mobiles - Demande d'avis - Email Reminders - Emplacements multiples - Enquêtes et feedback - Envoi de SMS en masse - Fonction de glisser-déposer ## Intégrations (80 au total) - ABELDent - AdvancedMD EHR - Amazing Charts - Briostack - CCC ONE - CGM eMDs - CareStack - ChartLogic EHR - ChiroTouch - ClearDent - ClienTrax - Cliniko - Cloud 9 Ortho - Cornerstone Software - Covetrus Avimark ... et 65 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) ## Catégories connexes - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) - [Logiciels de communication avec les patients](https://www.getapp.fr/directory/1359/patient-engagement/software) ## Logiciels similaires 1. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1204 reviews) 2. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (704 reviews) 3. [Yotpo](https://www.getapp.fr/software/91286/yotpo) — 4.5/5 (376 reviews) 4. [GiveMe5.ai](https://www.getapp.fr/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 5. [Weave](https://www.getapp.fr/software/121867/weave) — 4.3/5 (669 reviews) ## Avis ### "Swell CX is all about enabling businesses to engage w/ customers in an easier, more meaningful way." — 5.0/5 > **Mallory** | *12 avril 2018* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Swell CX does a lot of cool things, but it's most valuable feature is perhaps its ability to create two-fold awareness for its users. What I mean by that, is that Swell CX helps businesses understand their customers, while also helping them gain exposure to new customers. The software does this in two major ways: first, by gathering ALL of your business' customer reviews, and displaying them all in one place; and second, by offering your business a means to interact w/ customers in a fully customizable way. This means you can engage w/ your customers exactly how YOU want to, and that your business' Google reviews, Yelp reviews, Facebook reviews, even those provided exclusively to Swell, are organized, analyzed, and displayed in one simple dashboard. This gives business owners incredible insight into customer experience, and a better way to interact w/ their consumer. Here are some cool things Swell CX offers: - easy to use, intuitive software - useful review \& reviewer metrics - access to all public reviews and all private Swell reviews - integration w/ powerful review sites like Google \& Facebook - a dashboard that displays all of your business' reviews - customizable email \& sms campaigns - campaign metrics - ability to manage multiple locations Ultimately, Swell CX helps you better understand your customers which helps you better understand your business. With Swell, you have more control over customer engagement and perception. Plus, it's easy\! > > **Inconvénients**: There are a lot of tools built into this software, and I want for them ALL to be used\! My only fear is that businesses won't utilize the software to its full potential. > > Swell CX gives you the tools to better manage your customer experience and more meaningfully interact with your consumers. That's a powerful benefit, and one that will help you achieve greater success in your business. ----- ### "Worth Every Single Penny and All Small Businesses Should Use This Product" — 5.0/5 > **Max** | *13 mai 2022* | Cabinet d'avocats | Taux de recommandation : 10.0/10 > > **Avantages**: Integration into the business was simple, fully integrated in less than 30 days, and i did not have to dedicate very much of my time to get that full integration accomplished. > > **Inconvénients**: Does not yet work with some of the most important review sites that are specific to my industry (legal services). > > I have had no problems with customer service, i have had only a few reasons to contact customer service, my experience is only positive. ----- ### "Product does the trick" — 3.0/5 > **Tyler** | *15 novembre 2023* | Automobile | Taux de recommandation : 4.0/10 > > **Avantages**: Swell is super easy to use and works quite well. It produces pretty solid results when used. > > **Inconvénients**: Their customer service is pretty awful and the sneaky wording in their contracts AUTO RENEW without heads up of any kind. Thats a bit greasy. ----- ### "We love SwellCX" — 5.0/5 > **Jack** | *15 août 2019* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: This software seemlessly integrated with our system to send review requests daily. Since the implementation we have gotten about 25-30 reviews per month. This was compared to the 5 per month we were getting in the previous timeframe with a different platform. > > **Inconvénients**: We have had no issues with the program. Any customization was addressed quickly from support and resolved our concerns. The only thing that could make it better would be saving some money. However, it is already well worth the price that we pay. > > We are able to quickly gain reviews from patients of our dental practice. These reviews can easily be responded to through the platform. We have grown with new patients seeing the number of reviews we have as well. It is a very cyclic process that is growing moving forward. ----- ### "If you are not using Swell for review management, you are missing out\!" — 5.0/5 > **Lindsay** | *9 mai 2022* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: We had been using Swell for review management for about a year when our dental software incorporated review requests. We canceled Swell for a short time for the built in product. We noticed a huge drop in review response using the other review management. Lesson learned, Swell has a method to produce the best response. I also love the text to pay feature. That has been a game changer. > > **Inconvénients**: Software updates have proven to be problematic with Swell at times but not updating in the database. Patients with canceled or moved appts would continue to be contacted. It took several days and attempts to remedy the situation. > > I have had a good experience overall with Swell. ----- Page : 1/16\ Suivant: [Page suivante](https://www.getapp.fr/software/118523/swell-cx?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/118523/swell-cx) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées