--- description: Simplesat : qu'en pensent les utilisateurs ? Lisez les avis sur Simplesat, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Simplesat - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de satisfaction client](/directory/1029/customer-satisfaction/software) > [Simplesat](/software/117543/simplesat) # Simplesat Canonical: https://www.getapp.fr/software/117543/simplesat Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/117543/simplesat?page=2) > Simplesat est une solution cloud de sondage de satisfaction client qui permet aux utilisateurs de configurer des enquêtes de satisfaction en un clic et de les diffuser vers leurs clients. Les utilisateurs peuvent intégrer des enquêtes CSAT aux signatures électroniques ou services d'assistance, puis envoyer automatiquement des sondages NPS (Net Promoter Score) trimestriels par e-mail. > > Conclusion : 61 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 61 Avis | | Simplicité d’utilisation | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Simplesat - **Pays**: Seattle, É.-U. - **Entreprise fondée en**: 2016 ## Contexte commercial - **Prix à partir de**: 119,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Canada, Espagne, France, Irlande, Italie, Mexique, Nouvelle-Zélande, Pays-Bas, Philippines, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - API - Alertes/Notifications - Champs de texte - Commentaires anonymes - Distribution multicanal - Enquête mobile - Enquêtes et feedback - Formulaires personnalisables - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des e-mails - Gestion des enquêtes et sondages - Importation et exportation de données - Intégration de sites web - Logique conditionnelle - Modèles personnalisables - NPS des clients - Notes et commentaires - Prise en charge de plusieurs langues - Rapports et analyses ## Intégrations (64 au total) - AWeber - Accelo - Artologik HelpDesk - Atera - Autotask PSA - BrightGauge - Bullhorn ATS & CRM - Calendly - CloudRadial - ConnectWise PSA - Constant Contact - Dropbox Business - Easy8 - Facebook Business Suite - Freshcaller ... et 49 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Chat ## Category - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) ## Catégories connexes - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) - [Logiciels de NPS (Net Promoter Score)](https://www.getapp.fr/directory/1963/nps/software) ## Logiciels similaires 1. [Typeform](https://www.getapp.fr/software/91581/typeform) — 4.7/5 (945 reviews) 2. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10430 reviews) 3. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1202 reviews) 4. [Jotform](https://www.getapp.fr/software/10191/jotform-4-0) — 4.7/5 (2812 reviews) 5. [Survicate](https://www.getapp.fr/software/101401/survicate) — 4.6/5 (99 reviews) ## Avis ### "It is Simple Stat" — 5.0/5 > **Andrew** | *12 mars 2019* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Simple works as expected Connects with our ticket system ConnectWise Manage > > **Inconvénients**: Costs money but it is worth it and you get what you pay for in this world > > Great product does what it is meant to and is growing all the time\! ----- ### "Simple, powerful, and useful\!" — 5.0/5 > **Blake** | *15 mars 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of initial setup - The software is so straightforward and integrated with both Zendesk and our website landing pages easily. The UI is modern, clean, and bug free. I didn't hit any snags during set up, but when I contacted their support they were there quickly to assure me I was on the right path. Support - they proactively reached out to me after signup to make sure everything was in order and schedule a time to demo. The demo was quick, didn't waste my time, and didn't spend the whole time trying to sell me the product. They catered it to me, which is exactly what I wanted. Integrations - As mentioned above, integrating with Zendesk and our website was simple, but it goes much deeper than that. They also have great, one page guides that walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve. > > **Inconvénients**: I don't like that you can't modify the satisfaction options (Happy, Neutral, Unhappy). If it were up to me I would remove Neutral from our rating system. Can't assign more than one user as a billing contact. > > As mentioned above, we've brought Support experiences forward to the rest of the company through Slack integration. Our company now knows how we're doing, and where we can improve in real time as the customers give feedback. For the amount of time spent during setup, and the cost of maintaining a subscription, Simplesat is invaluable. I use it multiple times, EVERY DAY. We've seen an increase in overall customer feedback since implementing. ----- ### "OneSchool North America" — 4.0/5 > **Charles** | *12 mars 2019* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: Love the integration into Freshdesk and the tie ins that exist to relate the ticket details. > > **Inconvénients**: Wish I could present a dashboard to display in the office of the feedback and comments into our GeckoBoard system. ----- ### "Simplesat review" — 5.0/5 > **Scott** | *19 mars 2019* | Réseaux informatiques | Taux de recommandation : 9.0/10 > > **Avantages**: What I like most about your software is the flexibility in our ability to make changes to how it is customer facing. We've had problems with what we thought were simple straight forward ways for our client to give us a quick review of our service and luckily your software allows us to change things that make sense for all. > > **Inconvénients**: I wish that when you hover over the different icons for our ratings somehow the user could see in bigger letters or more vibrate animation what they are getting to click on. > > What I like is that when clients do use the sevice and if we receive negative feedback we are notified so we can call them. ----- ### "Best Alternative for NPS Survey, Zendesk Add-On Module" — 5.0/5 > **Ethan** | *12 octobre 2020* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: Cost and Support Provided. By paying only USD 79 per month, you get unlimited surveys and unlimited user profiles. Very cost-efficient. \[SENSITIVE CONTENT HIDDEN\] and his team is very responsive, always attend to the questions/errors that we raised. > > **Inconvénients**: Sometimes there's small little bugs/error on lauching new features ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/117543/simplesat?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/117543/simplesat) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées