Retail Express

Cloud-based POS, inventory & eCommerce software

3,8 /5 (12 avis) Donnez votre avis !

Retail Express - Présentation

Description du logiciel Retail Express

Retail Express is a cloud-based POS, inventory and eCommerce software which provides inventory-based Australian and NZ retailers with a central platform from which to manage sales and services, inventory and logistics, marketing and loyalty, plus business intelligence practices, & more across multiple online stores. As a cloud solution, Retail Express gives users the flexibility to manage their sales, inventory, etc. anytime, anywhere, via any internet-enabled device, including computers, laptops, tablets and mobile devices. Reports and dashboards give users valuable insight into business performance.

Retail Express supports iPad or tablet POS, allowing staff to serve clients on-the-go. Other POS features include intelligent product search, a cross-selling recommendation engine and discounting rules. Users can integrate Retail Express with their existing web store, and manage all of their online and in-store products, pricing, inventory, and customers from one place. Smart algorithms help users manage stock levels and replenishment, while marketing and loyalty tools enable users to segment customers, send personalized email campaigns and build configurable loyalty rewards programs. Retail Express serves to streamline the user-workflow by integrating with familiar accounting and eCommerce platforms like Xero, MYOB, Shopify, Magento, WooCommerce, and more.

Retail Express - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Contact Retail Express for pricing information.


Retail Express - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie
Langues
anglais

Captures d'écran

Capture d'écran pour Retail Express : Search products by description, and more
Capture d'écran pour Retail Express : Search products by description, and more Capture d'écran pour Retail Express : View the order total for items Capture d'écran pour Retail Express : Select a fulfilment method Capture d'écran pour Retail Express : Use the dashboard to gain an overview of customer orders

Retail Express - Avis

Retail Express - Avis

Note globale
3,8
/
5
Excellent
5

Très bien
4

Moyen
1

Médiocre
0

Mauvais
2

Rapport qualité-prix
4,2
Fonctionnalités
3,9
Simplicité d'utilisation
3,7
Support client
4,5
75% des utilisateurs recommandent cette application
Luke M.

A Fantastic System for all Retailers, big and small

From the initial Sales manager, to the Implementation Manager.... all staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had.


Traduire avec Google Translate
Brad B.

Retail Express Implementation for a Small Multi Sectioned Retail Business

The Overall Experience has been great very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with.


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Melissa B.

Feedback


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Melanie F.

Great POS Cloud System

Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system.


Traduire avec Google Translate
Melanie F.

Professional Support with Friendly Service

This software is great for a business with multiple locations. It seems to contain a large scale fulfillment section which smaller businesses (such as ours) don't really need. Overall it's been a positive step forward for our business.


Traduire avec Google Translate
Luke M.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français

A Fantastic System for all Retailers, big and small

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 08/06/2020
Provenance de l'avis : SoftwareAdvice

From the initial Sales manager, to the Implementation Manager.... all staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had.

Avantages

The easy to use system means my staff picked it up quickly.
The detailed Back of House reporting is a managers dream.

Inconvénients

The only thing I've seen missing is an ability to sell an item via weight ($$/per kg), but it's minor. Our previous system never had this either so we're well placed to get around it. Would be great in the future.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Brad B.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 13-50 employés
Traduire en français

Retail Express Implementation for a Small Multi Sectioned Retail Business

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 19/05/2020
Provenance de l'avis : SoftwareAdvice

The Overall Experience has been great very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with.

Avantages

Modern Cloud based system that has all the Reporting Requirements needed but all the Functionality of a Modern System in a Age of Technology Advancement . It seems as though it has been designed for this Purpose not the " that's something we are going to develop in the Future attitude" that other Systems seem to have.

Inconvénients

At this stage I believe it is still the Honeymoon Period so just " Training Training Training" to get the Most out what we can Do with Retail Express

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Melissa B.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 13-50 employés
Traduire en français

Feedback

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/10/2018
Provenance de l'avis : SoftwareAdvice

Avantages

easy for sales staff to raise invoices. easy to enter new customers. easy to add new staff and modify existing ones.

Inconvénients

Have to manually do the upload to Xero each day.
Can not give customers a 7 or 14 day account.
Receiving stock when not all products are supplied is a nightmare.
Can not make it compulsory to put a customer PO on an invoice.
Can still process an invoice to a customers account when on stop credit.
Unable to set own compulsory fields when entering new stock/customers
Unable to set own preferences and shortcuts
unable to setup credit card surcharge to be added automatically when we select that payment method.
we provide service as well as sales. Can't set up a service item - has to be done as stock.
Pink pricing always changing/incorrect
Disabled products can still be added to PO’s
Comments on invoices don’t upload to xero
If an invoice that is in xero has been paid cash, and it has been rounded up it wont upload
Credit Notes don’t upload to xero

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Melanie F.
Secteur d'activité: Matériel informatique
Taille de l'entreprise: 2-10 employés
Traduire en français

Great POS Cloud System

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 11/04/2019
Provenance de l'avis : SoftwareAdvice

Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system.

Avantages

The implementation of this software is fantastic. A team of experts is available to help you transfer your database of stock, suppliers and customers with ease. Retail Express has a comprehensive knowledge database including video tutorials and instructions which all staff can access. The software is friendly, easy to use and navigate with email and internet integration.

Inconvénients

Special customer orders are tricky to handle. We are yet to understand how to order/manage customer orders and are currently doing this through the lay by option which is difficult unless you have one staff member managing this are (IE: you can over order stock). Back orders are a little cumbersome but can be adapted to suit your business needs. Overall though the positives of this system outweigh the small negatives.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Melanie F.
Secteur d'activité: Fabrication électrique/électronique
Taille de l'entreprise: 2-10 employés
Traduire en français

Professional Support with Friendly Service

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 17/09/2018
Provenance de l'avis : SoftwareAdvice

This software is great for a business with multiple locations. It seems to contain a large scale fulfillment section which smaller businesses (such as ours) don't really need. Overall it's been a positive step forward for our business.

Avantages

Retail Express is easy to use. The point of sale is simple, yet very clever and allows you lay-by, sell and invoice all in the one transaction. It's search feature is fantastic, letting you view transactions from the day, week or via your own custom dates. We love the ability to email our customer invoices and receipts, saving us both time and money. Working with multiple screens in a web browser is a great bonus for our business.

Inconvénients

Retail Express doesn't really cater to customer orders that well. It categorizes them as lay-by's. It does not enable the customer order to be identified in a purchase order (IE: there is no automatically fulfill mechanism). It's difficult to search for a product and you can't seem to view who the customers are that purchased the product, based on the product.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
9/10
Basé sur 12 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Retail Express - Prix

Retail Express - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix

Contact Retail Express for pricing information.

Contact Retail Express for pricing information.

Rapport qualité-prix
4,2/5
Basé sur 12 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Retail Express - Fonctionnalités

Retail Express - Fonctionnalités

API
Base de données de clients
Carte de fidélité
Emplacements multiples
Facturation
Gestion des commandes
Gestion des employés
Gestion des promotions
Gestion des remises
Gestion des stocks
Historique des clients
Intégration de tiers
Notifications automatiques
Point de vente
Rapports et statistiques
Rapports sur les ventes
Suivi de l'inventaire
Système de cartes cadeaux
Tableau de bord d'activités
Traitement des cartes de crédit
Fonctionnalités
3,9/5
Basé sur 12 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur Retail Express

Plus d'informations sur Retail Express

Retail Express - Principales fonctionnalités

  • Barcode Scanning
  • Discount Management
  • Inventory Management
  • Sales Tracking
  • eCommerce

Retail Express - FAQ

Retail Express - FAQ

Voici quelques-unes des questions fréquentes sur Retail Express.

Q. Quels sont les types de licence disponibles pour Retail Express ?

Types de licences disponibles pour Retail Express :

Type de licence: Abonnement

Essai gratuit: Non disponible

Contact Retail Express for pricing information.

Q. Quelles sont les principales fonctionnalités du logiciel Retail Express ?

Fonctionnalités du logiciel Retail Express :

  • Barcode Scanning
  • Discount Management
  • Inventory Management
  • Sales Tracking
  • eCommerce

Q. Qui utilise Retail Express ?

Utilisateurs habituels du logiciel Retail Express :

Entreprises de taille moyenne, PME

Q. Dans quelles langues Retail Express est-il disponible ?

Langues dans lesquelles Retail Express est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Retail Express ?

Types de licences disponibles pour Retail Express:

Abonnement

Q. Retail Express prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Retail Express.

Q. Avec quelles applications Retail Express peut-il s'intégrer ?

Applications s'intégrant à Retail Express :

BigCommerce, MYOB Essentials, Magento Commerce, Mailchimp, Phocas, Shopify, Sync, Tanda, WooCommerce, Xero

Q. Quelles sont les ressources d'aide disponibles pour Retail Express ?

Ressources d'aide disponibles pour Retail Express :

Support téléphonique, Support en ligne, FAQ, Forum, Base de connaissances, Tutoriels vidéo