Retail Express

Retail Express

Cloud-based POS, inventory & eCommerce software

3.6/5 (9 avis)

Retail Express - Présentation

Retail Express is a cloud-based POS, inventory and eCommerce software which provides inventory-based Australian and NZ retailers with a central platform from which to manage sales and services, inventory and logistics, marketing and loyalty, plus business intelligence practices, & more across multiple online stores. As a cloud solution, Retail Express gives users the flexibility to manage their sales, inventory, etc. anytime, anywhere, via any internet-enabled device, including computers, laptops, tablets and mobile devices. Reports and dashboards give users valuable insight into business performance.

Retail Express supports iPad or tablet POS, allowing staff to serve clients on-the-go. Other POS features include intelligent product search, a cross-selling recommendation engine and discounting rules. Users can integrate Retail Express with their existing web store, and manage all of their online and in-store products, pricing, inventory, and customers from one place. Smart algorithms help users manage stock levels and replenishment, while marketing and loyalty tools enable users to segment customers, send personalized email campaigns and build configurable loyalty rewards programs. Retail Express serves to streamline the user-workflow by integrating with familiar accounting and eCommerce platforms like Xero, MYOB, Shopify, Magento, WooCommerce, and more.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie

Langues

anglais

Retail Express - Avis

Note globale
3.6/5
67% d'avis positifs
3
Excellent
3
Très bien
1
Moyen
0
Médiocre
2
Horrible
Melissa B.
Traduire avec Google Translate

Feedback

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/10/2018
Provenance de l'avis : SoftwareAdvice

Avantages

easy for sales staff to raise invoices. easy to enter new customers. easy to add new staff and modify existing ones.

Inconvénients

Have to manually do the upload to Xero each day.
Can not give customers a 7 or 14 day account.
Receiving stock when not all products are supplied is a nightmare.
Can not make it compulsory to put a customer PO on an invoice.
Can still process an invoice to a customers account when on stop credit.
Unable to set own compulsory fields when entering new stock/customers
Unable to set own preferences and shortcuts
unable to setup credit card surcharge to be added automatically when we select that payment method.
we provide service as well as sales. Can't set up a service item - has to be done as stock.
Pink pricing always changing/incorrect
Disabled products can still be added to PO’s
Comments on invoices don’t upload to xero
If an invoice that is in xero has been paid cash, and it has been rounded up it wont upload
Credit Notes don’t upload to xero

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

4.0/10
Melanie F.
Traduire avec Google Translate

Great POS Cloud System

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 11/04/2019
Provenance de l'avis : SoftwareAdvice

Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system.

Avantages

The implementation of this software is fantastic. A team of experts is available to help you transfer your database of stock, suppliers and customers with ease. Retail Express has a comprehensive knowledge database including video tutorials and instructions which all staff can access. The software is friendly, easy to use and navigate with email and internet integration.

Inconvénients

Special customer orders are tricky to handle. We are yet to understand how to order/manage customer orders and are currently doing this through the lay by option which is difficult unless you have one staff member managing this are (IE: you can over order stock). Back orders are a little cumbersome but can be adapted to suit your business needs. Overall though the positives of this system outweigh the small negatives.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Melanie F.
Traduire avec Google Translate

Professional Support with Friendly Service

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 17/09/2018
Provenance de l'avis : SoftwareAdvice

This software is great for a business with multiple locations. It seems to contain a large scale fulfillment section which smaller businesses (such as ours) don't really need. Overall it's been a positive step forward for our business.

Avantages

Retail Express is easy to use. The point of sale is simple, yet very clever and allows you lay-by, sell and invoice all in the one transaction. It's search feature is fantastic, letting you view transactions from the day, week or via your own custom dates. We love the ability to email our customer invoices and receipts, saving us both time and money. Working with multiple screens in a web browser is a great bonus for our business.

Inconvénients

Retail Express doesn't really cater to customer orders that well. It categorizes them as lay-by's. It does not enable the customer order to be identified in a purchase order (IE: there is no automatically fulfill mechanism). It's difficult to search for a product and you can't seem to view who the customers are that purchased the product, based on the product.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Bruce M.
Traduire avec Google Translate

Retail Express has been a great improvement on our previous POS and inventory system.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19/09/2018
Provenance de l'avis : SoftwareAdvice

On the whole, it is a great product.

Avantages

It is loaded with lots of functions with a friendly GUI and Retail Express provides great customer support.

Inconvénients

There are quite a few database functions that show in one format on one page, but a different format on another page. It also needs to be a bit more tailor-able to suit the way we need to operate.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Stuart L.
Traduire avec Google Translate

Life Changing

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 13/09/2018
Provenance de l'avis : SoftwareAdvice

Avantages

Ease of use, Inventory management, POS layout, Back end reports, Integration with 3rd party accounting systems.

Inconvénients

Client order history is available but could be easier to get too and under stand. The product will give you back exactly what you put into it so do your preparation well.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Retail Express - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact Retail Express for pricing information.

Retail Express - Fonctionnalités

  • Gestion des remises
  • Gestion des stocks
  • Point de vente
  • Programme de fidélisation des clients
  • Rapports et statistiques
  • Suivi de l'inventaire
  • Tableau de bord d'activités

  • API
  • Base de données de clients
  • Emplacements multiples
  • Gestion des commandes
  • Gestion des employés
  • Gestion des factures
  • Historique des clients
  • Intégration de tiers
  • Notifications automatiques
  • Rappels automatiques
  • Rapports sur les ventes
  • Système de cartes cadeaux
  • Traitement des cartes de crédit

Plus d'informations sur Retail Express

Retail Express - Principales fonctionnalités

  • Barcode Scanning
  • Discount Management
  • Inventory Management
  • Sales Tracking
  • eCommerce

Retail Express - FAQ

Voici quelques-unes des questions fréquentes sur Retail Express.

Q. Quels sont les types de licence disponibles pour Retail Express ?

Types de licences disponibles pour Retail Express :

Type de licence: Abonnement

version d'essai gratuite: Non disponible

Contact Retail Express for pricing information.

Q. Quelles sont les principales fonctionnalités du logiciel Retail Express ?

Fonctionnalités du logiciel Retail Express :

  • Barcode Scanning
  • Discount Management
  • Inventory Management
  • Sales Tracking
  • eCommerce

Q. Qui utilise Retail Express ?

Utilisateurs habituels du logiciel Retail Express :

Entreprises de taille moyenne, PME

Q. Dans quelles langues Retail Express est-il disponible ?

Langues dans lesquelles Retail Express est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Retail Express ?

Types de licences disponibles pour Retail Express:

Abonnement

Q. Retail Express prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Retail Express.

Q. Avec quelles applications Retail Express peut-il s'intégrer ?

Applications s'intégrant à Retail Express :

BigCommerce, MYOB Essentials, Magento, Mailchimp, Phocas, Shopify, Sync, Tanda, WooCommerce, Xero

Q. Quelles sont les ressources d'aide disponibles pour Retail Express ?

Ressources d'aide disponibles pour Retail Express :

Support en ligne, Support téléphonique