Intuit Field Service Management ES

Intuit Field Service Management ES

Logiciel de gestion des interventions pour grande entreprise

4.5/5 (15123 avis)

Intuit Field Service Management ES - Présentation

Intuit Field Service Management ES est une solution de gestion des interventions qui offre des fonctions de planification des tâches, de facturation et de mises à jour en temps réel pour fournir des informations aux techniciens et recevoir des données depuis le site d'intervention. L'intégration à QuickBooks Desktop Enterprise assure la synchronisation de la maintenance sur site et des données financières.

Avec Intuit Field Service Management ES, les utilisateurs peuvent planifier et attribuer des ordres de travail via l'interface glisser-déposer. Le tableau de bord leur donne un aperçu du statut et de l'emplacement de chaque technicien et des ordres de travail attribués. Ils peuvent également afficher l'état et la durée de chaque tâche, ainsi que les heures de déplacement, les heures d'arrivée et les heures enregistrées des techniciens. Le GPS et l'intégration à Google Maps leur permettent de localiser les sites clients, de suivre les travailleurs et ainsi de réduire le temps de déplacement entre chaque tâche.

Intuit Field Service Management ES stocke de manière centralisée toutes les informations sur les clients, les contacts et l'équipement, pour que les techniciens puissent accéder aux historiques d'équipement et de service disponibles avant de démarrer une tâche. Grâce aux applications mobiles natives pour Android et iOS, ils peuvent recevoir des ordres de travail et des planifications en temps réel lorsqu'ils sont en intervention.

Prix

À partir de
35,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Appareils

Pour quelle entreprise ?

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

Intuit Field Service Management ES - Avis

Note globale
4.5/5
92% d'avis positifs
8828
Excellent
5153
Très bien
908
Moyen
137
Médiocre
97
Mauvais
Jay M.
Traduire avec Google Translate

Moved from Authorize . net

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 19/11/2019
Provenance de l'avis : Capterra

Extremely easy sign-up process with no BS or hidden fees and months to month contract.

However the customer support team tends to not be first in particular areas.

Avantages

For 1% with a Of $10 a day you can transfer an ACH payment into your bank account immediately versus having it go in five days like a normal ACH bank to bank transfer would take. The software is extremely user friendly with modern UI.

Inconvénients

I wanted to set up recurring billing for my clients where they were also invoiced every month but billed automatically. For whatever reason the rep that I got on the phone with had no idea what I was talking about no matter how I worded it

I hopped on a chat but eventually I live chat with a customer support rep simply asking the difference between a sales receipt and a recurring bill yeah I was pretty much on this chat for an hour before I gave up and told the guy I was going to just call in the morning. The customer support team is not first in every aspect of their own software because I guess there’s software is pretty I hopped on a chat but eventually I live chat with a customer support rep simply asking the difference between a sales receipt and a recurring bill and I was pretty much on this chat for an hour before I gave up and told the guy I was going to just call in the morning.

The customer support team is not first in every aspect of their own software because I guess their software is pretty immense.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Stephanie C.
Traduire avec Google Translate

The only accounting software I'll use

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 13/11/2019
Provenance de l'avis : Capterra

Quickbooks has helped me be able to stay a solo-entrepreneur and not need to hire a bookkeeper, accountant or assistant because I'm able to save time and keep up with it by myself!

Avantages

Quickbooks just makes it so dang easy to run my business. When I was starting out, I had NO idea how to manage my money, balance my books or split my business income from personal expenses. Quickbooks makes it simple to categorize, upload, split and balance my money. I have saved so much time on taxes and bookkeeping in the last four years. I truly don't know how I would have figured all this out without software like this.

Inconvénients

I do wish that there was a built-in time tracker of some kind. I want to be able to send clients invoices based on time worked on a project and it would be really nice to have that built into the software itself without paying extra or using a third-party app.

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Réponse de Intuit

Hey there, Stephanie. Saving you time and energy so you can devote more attention to your business and customers is what we're here for. Hearing how helpful QuickBooks has been is music to our ears! We're always working toward making the software even better. Your feedback helps us do just that. You can find out more about what's going on behind the scenes by viewing our Blog: https://intuit.me/2L2zqTv

Thanks for a 5 star review!
Morgan, The QuickBooks Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Tom H.
Traduire avec Google Translate

Best option we've found

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 11/11/2019
Provenance de l'avis : Capterra

Overall, it's the best solution for bookkeeping that we've found. It does what it's supposed to do most of the time. It's frustrating when it doesn't.

It's pretty customized and we like that. It works as well as anything else we've seen for invoicing, if not better, which is a major factor for us.

Avantages

QuickBooks gets points with me for being basically THE standard for bookkeeping software. You can bring it to any bookkeeper or accountant and expect them to know exactly how to handle it. That's worth a lot when dealing with people who typically charge more than $60/hour for their time.

I use the online version (QBO) and I also like that I can open my books on any device anywhere.

Moreover, while I've used a handful of different bookkeeping softwares, QuickBooks is the most intuitive (for me).

Inconvénients

QBO has some problems that are causing issues with my books. I've been to 2 different accountants with my problem and neither has been immediately able to tell me what's wrong, but it's most likely something to do with duplicate entries. My books should be relatively straightforward, but I experience discrepancies of anywhere from several hundred to several thousand dollars, and it fluctuates frequently. This is very distressing and may end up costing me a lot of money to sort out.

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Réponse de Intuit

Hey there, Tom. Thanks so much for your detailed review. We're happy to hear you've been able to do so much with your QuickBooks account. You can continue to rely on us for all of your accounting needs! To locate and resolve any discrepancies in your account, we recommend checking out this article: https://quickbooks.intuit.com/learn-support/en-us/undo-reconciliation/learn-the-reconcile-workflow-in-quickbooks/00/186429

Wishing you continued success!
Morgan, The QuickBooks Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Utilisateur vérifié
Traduire avec Google Translate

Quickbook The old and the online

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/11/2019
Provenance de l'avis : Capterra

Still my go to package and it will continue to get better as time goes by with the online version.
Offline version is still be most powerful for small business (non-us) countries.

Avantages

It has becoming the defecto accounting package for my company and we recommend it due to ease of use, and familiarity. The technology has evolved into the online offerings and this added the value to small business enabling them to interface online with customers, - estimates, quotes and invoices can be easily email.
The offline (desktop) version was preferred by small non US based business due to the ability to customize some components to fit non-generic business procedures, the online version is a bit more standardize.
However overall the online offer has quite suited for small business. It ease of use and cloud offer takes away from a number of business continuity challenges, allowing a mom or pop shop to operate with the public image as any other large firm.
Reporting for the small business user is a great feature, help management to be self sufficient with dashboard reporting, built in.

Inconvénients

COST: The online software for the required feature will a small business at least 35 per month for the current offer.
LACK of ability to Custom fields: There is a lack of ability to create your own data fields which is useful for non-us customer due to local standards and regulations.

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Réponse de Intuit

Thanks so much for your detailed review. We strive to provide the necessary tools to meet the needs of every business. It's great to hear you found this to be true of QuickBooks. As the product evolves, we're working to incorporate even more functionality. You can find out more about these kinds of updates by viewing our Blog (https://intuit.me/2L2zqTv).

Cheering you to continued success!
Morgan, The QuickBooks Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Katlyn B.
Traduire avec Google Translate

Switching to Quickbooks has made my life so much easier!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 05/11/2019
Provenance de l'avis : Capterra

Quickbooks has really been beneficial to us in so many different departments. We were hesitant to go with Quickbooks at first because we had been with Sage accounting for so long, but everyone agrees we are much happier with Quickbooks!

Avantages

Quickbooks is so simple and user friendly. It is so easy for me to run reports on anything I need. Quickbooks has cut the time it takes me to do payroll by more than half! All of our employees really like the electronic paystub feature as well! So far it has been an excellent product.

Inconvénients

We use Quickbooks online so from time to time there are some glitches that have to be fixed. Also, it can be difficult to get to the right customer service department.

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Réponse de Intuit

Thanks for choosing QuickBooks to serve your business needs, Katlyn. Nothing makes us happier than hearing that our software is making your life easier. We want to ensure that you're getting the support you need and are including a guide with steps for reaching a support agent: (https://community.intuit.com/articles/1767990). Should you ever have a question about the program, we invite you to check out the Community. Here you can access a host of helpful articles and ask a question in a forum of fellow users and the QuickBooks Team: (community.intuit.com).

Cheering you to continued success!
David, The QuickBooks Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Intuit Field Service Management ES - Prix

À partir de
35,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Intuit Field Service Management ES - Fonctionnalités

  • Gestion des stocks

  • API
  • Audit
  • Champs personnalisables
  • Données en temps réel
  • Gestion de la conformité
  • Gestion des factures
  • Gestion des flux de travail
  • Importation et exportation de données
  • Intégration de tiers
  • Monitoring
  • Notifications automatiques
  • Piste d'audit
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Stockage de documents
  • Suivi de l'inventaire
  • Suivi des activités
  • Tableau de bord d'activités

Intuit Field Service Management ES - FAQ

Voici quelques-unes des questions fréquentes sur Intuit Field Service Management ES.

Q. Quels sont les types de licence disponibles pour Intuit Field Service Management ES ?

Types de licences disponibles pour Intuit Field Service Management ES :

À partir de: 35,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Intuit Field Service Management ES ?

Nous n'avons pas d'informations sur les fonctionnalités de Intuit Field Service Management ES.

Q. Qui utilise Intuit Field Service Management ES ?

Utilisateurs habituels du logiciel Intuit Field Service Management ES :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Intuit Field Service Management ES est-il disponible ?

Langues dans lesquelles Intuit Field Service Management ES est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Intuit Field Service Management ES ?

Types de licences disponibles pour Intuit Field Service Management ES:

Abonnement

Q. Intuit Field Service Management ES prend-il en charge les appareils mobiles ?

Appareils pris en charge par Intuit Field Service Management ES :

Android, iPhone, iPad

Q. Avec quelles applications Intuit Field Service Management ES peut-il s'intégrer ?

Applications s'intégrant à Intuit Field Service Management ES :

QuickBooks Enterprise

Q. Quelles sont les ressources d'aide disponibles pour Intuit Field Service Management ES ?

Ressources d'aide disponibles pour Intuit Field Service Management ES :

Support en ligne, Support téléphonique