Hotel Effectiveness

Hotel Effectiveness

Labor management software for hotels

4.8/5 (142 avis)

Hotel Effectiveness - Présentation

Description du logiciel Hotel Effectiveness

Hotel Effectiveness is a labor cost management system that helps hotel owners and administrators monitor, benchmark, and optimize labor costs for their properties. The solution automates important areas of hotel management, including setting labor standards and business rules for optimal staffing allocation to every area of the hotel, such as reception desk, kitchen, maid service, and porters, that might need more or less personnel depending on occupancy. The platform also optimizes employee scheduling to avoid overtime bookings, understaffing or overstaffing, double-bookings, and other issues that might arise from incorrect labor allocation.

Hotel Effectiveness supports effective monitoring and reporting on all areas that require attention such as daily staffing needs, occupancy rates, payroll costs, usage of third party contractors, and issue reporting. The platform also offers goal setting, and strategic planning, and enhances corporate visibility by giving all stakeholders access to a single place for viewing important performance metrics and tracking strategic objectives. Hotel Effectiveness provides benchmarking against internal and external standards for a better understanding of how a user's hotel aligns with the overall industry and their historic performance.

Hotel Effectiveness fully integrates time and attendance tracking capabilities into its labor management system. The platform also integrates with a number of third party tools, such as Oracle Micros and ADP, to streamline important corporate processes.

Hotel Effectiveness - Présentation

Prix

À partir de
99,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

1-15 employees: From $99/month
35+ employees: From $4.90/employee/month
100+ employees: From $3.80/employee/month
200+ employees: From $2.70/employee/month
301+ employees: From $2.30/employee/month


Hotel Effectiveness - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Canada, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Hotel Effectiveness : Generate reports to understand business performance
Capture d'écran pour Hotel Effectiveness : Generate reports to understand business performance

Hotel Effectiveness - Avis

Hotel Effectiveness - Avis

Note globale
4.8
/
5 142 avis
Excellent
120

Très bien
16

Moyen
4

Médiocre
2

Mauvais
0

Rapport qualité-prix
4.8
Fonctionnalités
4.6
Simplicité d'utilisation
4.8
Support client
4.7
96% des utilisateurs recommandent cette application
Rachael B.

Integration and Ease of Use

Hotel Effectiveness should be called Hotel Efficiency as the information we input from the Night Audit Entry to the Scheduler, to the Gameday to the 5 minute Daily Labor Check In keep our managers from manually calculating minutes and allows them time to do other tasks. Companies who are not using this software are really missing the boat and causing unnecessary work in a world where CPOR rules the day. We have this software integrated with our proprietary back office software and it is amazing to see everything in one place, for someone like me who is over 11 properties. We have recommended this to other hotel ownership groups and will continue to do so.


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Josh H.

Hotel Effectiveness

I love Hotel Effectiveness. I have been using it for years with two different hotel management companies. It is a high quality tool for our hotels.


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Timothy C.

All-around strong product, saves management time

The main benefit for Hotel Effectiveness has been increased control over labor costs. This product, for at least 80% of users (with 50+ employees), would probably pay for itself. When combined with a production schedule, we are able to see which employees are falling short of expectations, meeting expectations, or exceeding expectations, with hard data.


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Lorenzo R.

not intended for stay over properties

I never liked due the property lay outs and occupancy neither the fact of extended stay properties and the fact of no getting reports easy to read for a supervisor as far as the ones for Hilton.
I have worked on 2 different properties and honestly never used since it never worked out for my properties.


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Stefanie K.

Excellent!


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Rachael B.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 201-500 employés
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Integration and Ease of Use

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/05/2019
Provenance de l'avis : Capterra

Hotel Effectiveness should be called Hotel Efficiency as the information we input from the Night Audit Entry to the Scheduler, to the Gameday to the 5 minute Daily Labor Check In keep our managers from manually calculating minutes and allows them time to do other tasks. Companies who are not using this software are really missing the boat and causing unnecessary work in a world where CPOR rules the day. We have this software integrated with our proprietary back office software and it is amazing to see everything in one place, for someone like me who is over 11 properties. We have recommended this to other hotel ownership groups and will continue to do so.

Avantages

Hotel Effectiveness is able to integrate with a variety of software; this has allowed my company to seamlessly view labor without having to log in to a time clock server and run reports. We are able to train our team members from Night Audit to General Managers in one day on how to navigate the system. Labor monitoring a simple RED/GREEN System (truly does not get any easier than that). The training provided on-line is an added benefit to those who may want to get to know the system further. We use the entire suite and have had no issues when we onboard new properties/ team members to our company.

Inconvénients

If I had to pick one item it's the salaried team members (who clock in and out) auto flow against the labor plans. We called support and were shown a work around.

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Réponse de Hotel Effectiveness Solutions

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Josh H.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 501-1 000 employés
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Hotel Effectiveness

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/11/2019
Provenance de l'avis : Capterra

I love Hotel Effectiveness. I have been using it for years with two different hotel management companies. It is a high quality tool for our hotels.

Avantages

Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.

Inconvénients

I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.

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Réponse de Hotel Effectiveness Solutions

Thank you for the review! Good news for you - the MyHotetTeam mobile app is going to be live in the App Stores (iOS and Android) in a few days! It includes some enhanced functionality, and over the next several months we will be implementing a number of major improvements to the service. We look forward to sustaining your happiness with our services and to working with your hotels!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Timothy C.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 51-200 employés
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All-around strong product, saves management time

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 07/11/2019
Provenance de l'avis : Capterra

The main benefit for Hotel Effectiveness has been increased control over labor costs. This product, for at least 80% of users (with 50+ employees), would probably pay for itself. When combined with a production schedule, we are able to see which employees are falling short of expectations, meeting expectations, or exceeding expectations, with hard data.

Avantages

Ease of use - simply go to the website and check employee hours, potential for overtime, and missed "punches". Particularly for the housekeeping department, days won't end at an exact time, so being able to monitor in real-time employee hours helps with middle of the week adjustments to maintain high labor efficiencies.

Inconvénients

My only complaint with Hotel Effectiveness would be it's "export" capabilities. A user is required to go through a reports tab, rather than the daily labor check-in, to have a spreadsheet that can then be converted to excel. Lot's of other managers at the resort are either forget how to do this (since it is not frequently done by all department heads), or never learned in the first place.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Lorenzo R.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 13-50 employés
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not intended for stay over properties

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/05/2019
Provenance de l'avis : Capterra

I never liked due the property lay outs and occupancy neither the fact of extended stay properties and the fact of no getting reports easy to read for a supervisor as far as the ones for Hilton.
I have worked on 2 different properties and honestly never used since it never worked out for my properties.

Avantages

easy to upload and saving time
I don't really have much that I could like

Inconvénients

I don't like that is hard to give the same amount of rooms even when I have done all the things possible to do so,
A property like this is hard to have someone do 11 check outs plus stay overs
or having someone do 30 + stay overs due the amount of people per room and long stay guest
I believe the system set up would work great for a non extended stay properties

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Réponse de Hotel Effectiveness Solutions

Dear Mr. Ramirez,
We serve over 400 extended stay hotels today and are definitely able to support your needs. Please reach out to our support team so we can review your configuration and set up your property so that you have the controls you are seeking. Thank you for the feedback and for being our customer.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Stefanie K.
Secteur d'activité: Hôtellerie
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

Excellent!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/05/2019
Provenance de l'avis : Capterra

Avantages

Love that I can do a daily labor check in and see all the associates easily in one place. Excellent for keeping track of days off and requests off. Easily add gratuities and bonus incentives. Can't think of any easier way to keep track of so many associate requests and hours.

Inconvénients

That I have to scroll to the top to see the time card when I click on someones time card the start their last name is at the bottom of the alphabet. Honestly that is very insignificant in the great number of on that HE does for our property!!

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Réponse de Hotel Effectiveness Solutions

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9.4/10
Basé sur 142 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Hotel Effectiveness - Prix

Hotel Effectiveness - Prix

À partir de
99,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

1-15 employees: From $99/month
35+ employees: From $4.90/employee/month
100+ employees: From $3.80/employee/month
200+ employees: From $2.70/employee/month
301+ employees: From $2.30/employee/month

1-15 employees: From $99/month
35+ employees: From $4.90/employee/month
100+ employees: From $3.80/employee/month
200+ employees: From $2.70/employee/month
301+ employees: From $2.30/employee/month

Rapport qualité-prix
4.8/5
Basé sur 142 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Hotel Effectiveness - Fonctionnalités

Hotel Effectiveness - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4.6/5
Basé sur 142 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur Hotel Effectiveness

Plus d'informations sur Hotel Effectiveness

Hotel Effectiveness - Principales fonctionnalités

  • Absence Management
  • Automated Scheduling
  • Calendar Management
  • Contractor Management
  • Employee Database
  • Employee Management
  • FMLA Tracking
  • Hourly Employee Tracking
  • Labor Projection
  • Messaging
  • Mobile Access
  • Overtime Calculation
  • Payroll Integration
  • Resource Management
  • Self Service Portal
  • Sick Leave Tracking
  • Variable Workforce

Avantages

- Reduced overtime spend
- Eliminate wasteful overstaffing
- Optimize contractor usage and lower overall spending on contract labor
- Lower overall labor costs by 5-15% per year without sacrificing quality and guest satisfaction
- Improve GOP and NOI margins through overall CPOR (cost per occupied room) optimization

Hotel Effectiveness - FAQ

Hotel Effectiveness - FAQ

Voici quelques-unes des questions fréquentes sur Hotel Effectiveness.

Q. Quels sont les types de licence disponibles pour Hotel Effectiveness ?

Types de licences disponibles pour Hotel Effectiveness :

À partir de: 99,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Non disponible

1-15 employees: From $99/month 35+ employees: From $4.90/employee/month 100+ employees: From $3.80/employee/month 200+ employees: From $2.70/employee/month 301+ employees: From $2.30/employee/month

Q. Quelles sont les principales fonctionnalités du logiciel Hotel Effectiveness ?

Fonctionnalités du logiciel Hotel Effectiveness :

  • Absence Management
  • Automated Scheduling
  • Calendar Management
  • Contractor Management
  • Employee Database
  • Employee Management
  • FMLA Tracking
  • Hourly Employee Tracking
  • Labor Projection
  • Messaging
  • Mobile Access
  • Overtime Calculation
  • Payroll Integration
  • Resource Management
  • Self Service Portal
  • Sick Leave Tracking
  • Variable Workforce

Q. Qui utilise Hotel Effectiveness ?

Utilisateurs habituels du logiciel Hotel Effectiveness :

Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues Hotel Effectiveness est-il disponible ?

Langues dans lesquelles Hotel Effectiveness est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Hotel Effectiveness ?

Types de licences disponibles pour Hotel Effectiveness:

Abonnement

Q. Hotel Effectiveness prend-il en charge les appareils mobiles ?

Appareils pris en charge par Hotel Effectiveness :

Android, iPhone

Q. Avec quelles applications Hotel Effectiveness peut-il s'intégrer ?

Applications s'intégrant à Hotel Effectiveness :

ADP Workforce Now, Kronos Workforce Ready, Netchex, Paycom, Paylocity Web Pay, SwipeClock, UltiPro

Q. Quelles sont les ressources d'aide disponibles pour Hotel Effectiveness ?

Ressources d'aide disponibles pour Hotel Effectiveness :

FAQ, Support en ligne, Support téléphonique