--- description: Telnyx Suite : qu'en pensent les utilisateurs ? Lisez les avis sur Telnyx Suite, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telnyx Suite - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/107/voip/software) > [Telnyx Suite](/software/116979/telnyx) # Telnyx Suite Canonical: https://www.getapp.fr/software/116979/telnyx Page : 1/9\ Suivant: [Page suivante](https://www.getapp.fr/software/116979/telnyx?page=2) > Telnyx est une plateforme de communication tout-en-un qui fournit des services vocaux, de messagerie et IP pour les applications et les entreprises de communication. Telnyx permet aux utilisateurs d'intégrer, de gérer et d'analyser tous leurs besoins en matière de téléphonie et de messagerie grâce à des fonctionnalités telles que les lignes SIP (Session Initiation Protocol) extensibles, les SMS programmables, etc. > > Conclusion : 195 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 195 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Telnyx - **Entreprise fondée en**: 2009 ## Contexte commercial - **Prix à partir de**: 1,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur) - **Langues**: anglais - **Pays disponibles**: Albanie, Allemagne, Andorre, Australie, Autriche, Belgique, Biélorussie, Bosnie-Herzégovine, Brésil, Bulgarie, Canada, Chine, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar et 41 de plus ## Fonctionnalités - API - Achats et réceptions - Alertes/Notifications - Audio/Video Conferencing - Chat et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Communications unifiées - Connexion VoIP - Contrôles/Permissions d'accès - Enregistrement des appels - Gestion de la communication - Gestion des centres d'appel - Gestion des fax - IVR - Identification de l'appelant - Liaisons SIP - Monitoring - Métriques de suivi d'appels - Outils de collaboration ## Intégrations (12 au total) - 3CX - Asterisk - Grandstream Wave - HoduCC - HoduPBX - Linphone - Third Lane - UltraSMSScript - VICIdial - Vodia PBX - Zoiper - zenphi ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) - [Logiciels de communication cloud](https://www.getapp.fr/directory/1631/cloud-communication-platform/software) - [Logiciels de gestion de réunion en ligne](https://www.getapp.fr/directory/101/online-meetings/software) - [Logiciels d'authentification](https://www.getapp.fr/directory/1169/authentication/software) - [Logiciels de sms marketing](https://www.getapp.fr/directory/1291/sms-marketing/software) ## Logiciels similaires 1. [Ringover](https://www.getapp.fr/software/117547/ringover) — 4.7/5 (874 reviews) 2. [VoIP.ms](https://www.getapp.fr/software/2035391/voip-ms) — 4.8/5 (698 reviews) 3. [Microsoft Teams](https://www.getapp.fr/software/105615/microsoft-teams) — 4.5/5 (11038 reviews) 4. [Nextiva](https://www.getapp.fr/software/91289/nextiva) — 4.6/5 (918 reviews) 5. [Wildix](https://www.getapp.fr/software/2045027/wildix) — 4.7/5 (209 reviews) ## Avis ### "Dependable platform, which helps me in app testing" — 5.0/5 > **Serhii** | *18 janvier 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The platform is very clean and easy to navigate. I can buy US phone numbers instantly whenever I need to test a new application. The SMS delivery and voice calls are always clear and work without bugs. > > **Inconvénients**: The payment system was a little confusing when I returned after a long pause. I had an error with my debit card and PayPal, so I had to contact the help desk to fix it. > > I have been a client since 2023. I use it essentially for Quality Assurance work. Even though I only use it occasionally, the service is dependable. The best part was the customer support; they resolved my billing ticket quickly so I could get back to work. ----- ### "Scalable & Supportive Service – 6 Years with Telnyx" — 5.0/5 > **Jason** | *9 juin 2025* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: After six years of working with Telnyx, we can confidently say they’re one of the most reliable service providers we've dealt with. Their telephony platform has scaled effortlessly alongside our growth, and it continues to support our SMS-based injury tracking solution without a hitch. From a development standpoint, their APIs are straightforward, well-documented, and stable. But perhaps the best part is their customer service team—they’ve been responsive, knowledgeable, and proactive every time we’ve needed assistance. In an industry where support often feels like an afterthought, Telnyx’s commitment to their customers really stands out. If you're looking for a provider that delivers on both performance and partnership, Telnyx is the real deal. > > **Inconvénients**: After six years of working with Telnyx, we truly haven’t encountered any issues worth mentioning. Their platform has consistently met our needs and scaled effortlessly alongside our growth. Every interaction, whether with their Sales or Technical Support teams, has been prompt, helpful, and focused on ensuring our success. The customer service experience has been nothing short of exceptional, with the team always going the extra mile to proactively address any concerns or provide clarifications. In an industry where support can often feel impersonal, Telnyx stands out by treating us as a valued partner, making our experience smooth and hassle-free. We’ve been extremely satisfied with their service, and that satisfaction has only grown over time. > > Our experience with Telnyx has been nothing short of outstanding. Over the years, their suite of services has seamlessly integrated into our in-house applications, specifically for SMS-based occupational medical support. The Telnyx platform offers both technical reliability and scalability, which has been crucial as we've grown and evolved. What sets Telnyx apart is not just their robust telephony infrastructure, but their customer-centric approach. Whether it’s the ease of their well-documented APIs or the fast, efficient responses from their Sales and Technical Support teams, every interaction has reaffirmed our trust in them as a key partner. We’ve been consistently impressed with the stability of the service and the proactive, knowledgeable support team that ensures our continued satisfaction. Telnyx has truly become an invaluable part of our tech stack, enabling us to deliver high-quality service to our clients with confidence. ----- ### "Jumped Through Hoops, Wasted Hours, and Still Blocked—What a Nightmare\!" — 1.0/5 > **John** | *5 septembre 2024* | Logiciels | Taux de recommandation : 0.0/10 > > **Avantages**: Disappointing Experience with Verification and Support While the platform and pricing seemed promising, I wasn’t able to fully test it due to issues with account verification. The process was unnecessarily complicated, and I found myself jumping through hoops without a clear resolution. The customer support I dealt with was unhelpful and unresponsive, making me feel as though my business wasn’t valued—despite repeatedly informing them that I was sending clean, transactional SMS. Unfortunately, this experience prevented me from moving forward with the platform. > > **Inconvénients**: Overly Aggressive and Opaque Verification Process The support and vetting process were frustrating and lacked transparency. The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I imagine many others will face similar difficulties. Their approach feels overly aggressive, which made it impossible to proceed. > > Frustrating Verification Process and Unclear Requirements The support and vetting process left much to be desired. The platform is plagued with user-unfriendly errors—I ran into multiple issues just trying to purchase a phone number. After spending a significant amount of time verifying for the UK and AU by submitting documentation (which I understand is necessary due to SMS regulations), my developers began integrating with their API for OTP testing. We were then blocked because we weren’t “level 2 approved”—a requirement I wasn’t even aware of. Attempting to get this approval was a nightmare. I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission. A day later, I found out it never went through. After contacting support, they asked for business information I had already provided during signup. To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my real license. The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was. In the end, I wasted a ton of time trying to navigate unclear requirements. Their documentation lacks transparency, and you’ll only uncover critical details after sifting through hours of it. On the bright side, their AI chatbot was actually quite helpful. ----- ### "We’ve worked with a lot of CLECs and Telnyx beats them all" — 5.0/5 > **Austin** | *13 mai 2025* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Dedicated account reps who genuinely care – They check in, follow up, and actually advocate for us when we run into trouble. That’s rare in this industry. Modern, intuitive UI – Clean design and easy navigation make it miles ahead of many other CLEC platforms. Clear, developer-friendly API documentation – Testing requests right from the docs? Game changer. It saves time and makes integration seamless. Pricing that’s actually competitive – In an industry full of bloated pricing, Telnyx keeps things sharp and reasonable. Strong porting experience – LOA generation and the porting workflow are solid and reliable. > > **Inconvénients**: Weekend support – Response times can lag if there’s an emergency outside of business hours. That said, CC’ing our rep usually gets things moving. SMS activation lag post-porting – There’s sometimes a delay in full provisioning, which can be a bit frustrating. Routing issues with small rural carriers – We’ve had a few edge-case routing problems, especially with lesser-known rural providers. > > Telnyx has been one of the best CLEC partnerships we've had. The onboarding was smooth, and the support from our account reps is next-level. They treat us like a real partner, not just a number in the system. While a few pain points remain, the overall experience has been solid, and we genuinely trust them to power a critical part of our infrastructure. ----- ### "Great service" — 5.0/5 > **Jody** | *28 janvier 2025* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: I've been utilizing Telnyx for several years now as part of some home developed applications, but recently we've launch a new platofrm that takes advantage of Telnyx Global IOT network, I had an issue updating the email associated to the account and \[sensitive content hidden\] was able to resolve my issue in about an hour. > > **Inconvénients**: Sometimes I run into issues which have self service options for, but the self-service options just don't work for some reason. But the support is usually quick to be able to assist with making whatever changes are needed ----- Page : 1/9\ Suivant: [Page suivante](https://www.getapp.fr/software/116979/telnyx?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/116979/telnyx) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées