Surveillance et gestion à distance dans le monde de l'IoT.
5/5 (29 avis)Domotz Pro est une plateforme de gestion et de surveillance à distance pour l'IoT qui permet de gérer, de surveiller et de résoudre les problèmes au sein des réseaux et des périphériques clients, où qu'ils soient et à tout moment. Conçu pour les intégrateurs, les prestataires d'infogérance, les professionnels de la sécurité et les propriétaires de petite et moyenne entreprises, cette solution fournit une interface utilisateur plug-and-play accessible sur les ordinateurs de bureau et les appareils mobiles pour surveiller un nombre illimité de critères d'évaluation, automatiser la découverte des attributs des appareils, effectuer des tests de vitesse et alerter les professionnels de l'informatique des changements d'adresse IP.
Les fonctionnalités de Domotz Pro comprennent le monitoring réseau, l'accès à distance, la prise en charge de multiples réseaux locaux virtuels, la gestion de l'alimentation, la cybersécurité, les comptes multi-clients, l'authentification à deux facteurs et plus encore. En plus de surveiller un nombre illimité d'appareils sur différents réseaux, la solution permet aux utilisateurs de sécuriser les connexions Wi-Fi Ruckus des clients et des appareils SNMPv2 et de configurer des alertes personnalisées en fonction des valeurs d'identificateur d'objet. De plus, elle fournit un module de Private Subnet Scan pour maintenir le réseau local virtuel connecté à un VPN et les autres sous-réseaux distribués.
Domotz Pro permet aux équipes de gérer l'accès multi-utilisateurs et d'inviter les employés de différentes équipes à collaborer sur des réseaux externes. Elle permet aux utilisateurs de créer des alertes partagées pour que les équipes reçoivent des notifications par e-mail, webhooks et sur Slack. En outre, la plateforme est fournie avec des solutions en marque blanche pour permettre aux entreprises de personnaliser l'application avec leur nom de marque, leur logo et leurs valeurs.
Domotz Pro fournit une API RESTful, des webhooks et une assistance pour les intégrations avec des applications tierces telles que Control4, Ruckus, WyreStorm, D-Tools, StormAudio, Liberty AV, Dish Network, Sonos, Crestron, Denon, Marantz et bien d'autres encore. Elle est également fournie avec des applications mobiles pour appareils Android et iOS.
Avantages
Easy to setup. We were using other products that were taking way too long to implement per project. Also, like how easy it is to get to reboot functionality. The software does a lot of intuitive things that make sense. For instance, having the ability to reboot a device over POE. It's not the function of this but implementation. It is automatically configured and setup for you. So if a device is POE and on a switch that is supported by Domotz you can just reboot it. No configuration.
They also come out with new features all the time. Building on the platform.
Inconvénients
Notifications. They have made progress. But even just the request to group email alerts still hasn't reinstated with the team. Sometimes I can get 50 email alerts on a site at the same time. They have new features that are paid to minimize some of this. But competing products do a much better job of not spamming when you have a widespread issue at a site. A simple combine all email alerts just in a 5-minute window would do a lot for this.
Domotz has helped us to be more efficient with our maintenance and also assists with ongoing installations.
We fit a Domotz box as soon as we start on a project now, and even use as a temporary tool to provide fault finding diagnostics when taking over a project.
Avantages
We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found.
Extremely good interface, much more intuitive than other brands we have used before.
Growing list of integration partners.
Simple and effective smart phone app for multiple users.
Inconvénients
We have quite a few clients so the costs creep up, but still far cheaper than sending an engineer to site and much quicker in most cases.
Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later.
Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.
Avantages
The client is extremely easy to setup and light weight.
The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP.
No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well.
This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.
Inconvénients
My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago.
This is more than likely a personal problem, not an issue with the platform.
I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible.
Avantages
It's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can.
Inconvénients
It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead!
I have 4 small shops, each one with 1 our 2 computers, router with 2 WANs, VoIP phones Camera and Alarm.
All shops are connected via VPN to a server in our office and to a cloud server with our sales and accounting system.
All equipment and sub-networks are monitered from ou Synology server with Domotz installed.
Avantages
Very simple
Scalable, even for not so small businesses
Great and quick support
Inconvénients
Limitation for sub-net monitoring (0 in lite plan, 3 in advanced plan, 8 in Premium).
Voici quelques-unes des questions fréquentes sur Domotz Pro.
Types de licences disponibles pour Domotz Pro :
À partir de: 3,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Domotz Pro.
Utilisateurs habituels du logiciel Domotz Pro :
Auto-entrepreneurs, Entreprises de taille moyenne, PME
Langues dans lesquelles Domotz Pro est disponible :
anglais
Types de licences disponibles pour Domotz Pro:
Abonnement
Appareils pris en charge par Domotz Pro :
Android, iPhone, iPad
Applications s'intégrant à Domotz Pro :
Slack
Ressources d'aide disponibles pour Domotz Pro :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
Great and quick support. The only issue has been with the alert notifications.