Domotz Pro est une plateforme de gestion et de surveillance à distance pour l'IoT qui permet de gérer, de surveiller et de résoudre les problèmes au sein des réseaux et des périphériques clients, où qu'ils soient et à tout moment. Conçu pour les intégrateurs, les prestataires d'infogérance, les professionnels de la sécurité et les propriétaires de petite et moyenne entreprises, cette solution fournit une interface utilisateur plug-and-play accessible sur les ordinateurs de bureau et les appareils mobiles pour surveiller un nombre illimité de critères d'évaluation, automatiser la découverte des attributs des appareils, effectuer des tests de vitesse et alerter les professionnels de l'informatique des changements d'adresse IP.
Les fonctionnalités de Domotz Pro comprennent le monitoring réseau, l'accès à distance, la prise en charge de multiples réseaux locaux virtuels, la gestion de l'alimentation, la cybersécurité, les comptes multi-clients, l'authentification à deux facteurs et plus encore. En plus de surveiller un nombre illimité d'appareils sur différents réseaux, la solution permet aux utilisateurs de sécuriser les connexions Wi-Fi Ruckus des clients et des appareils SNMPv2 et de configurer des alertes personnalisées en fonction des valeurs d'identificateur d'objet. De plus, elle fournit un module de Private Subnet Scan pour maintenir le réseau local virtuel connecté à un VPN et les autres sous-réseaux distribués.
Domotz Pro permet aux équipes de gérer l'accès multi-utilisateurs et d'inviter les employés de différentes équipes à collaborer sur des réseaux externes. Elle permet aux utilisateurs de créer des alertes partagées pour que les équipes reçoivent des notifications par e-mail, webhooks et sur Slack. En outre, la plateforme est fournie avec des solutions en marque blanche pour permettre aux entreprises de personnaliser l'application avec leur nom de marque, leur logo et leurs valeurs.
Domotz Pro fournit une API RESTful, des webhooks et une assistance pour les intégrations avec des applications tierces telles que Control4, Ruckus, WyreStorm, D-Tools, StormAudio, Liberty AV, Dish Network, Sonos, Crestron, Denon, Marantz et bien d'autres encore. Elle est également fournie avec des applications mobiles pour appareils Android et iOS.
Avantages
The client is extremely easy to setup and light weight.
The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP.
No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well.
This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.
Inconvénients
My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago.
This is more than likely a personal problem, not an issue with the platform.
I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible.
Avantages
It's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can.
Inconvénients
It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead!
I have 4 small shops, each one with 1 our 2 computers, router with 2 WANs, VoIP phones Camera and Alarm.
All shops are connected via VPN to a server in our office and to a cloud server with our sales and accounting system.
All equipment and sub-networks are monitered from ou Synology server with Domotz installed.
Avantages
Very simple
Scalable, even for not so small businesses
Great and quick support
Inconvénients
Limitation for sub-net monitoring (0 in lite plan, 3 in advanced plan, 8 in Premium).
We are solving many issues every day through the use of Domotz. When we do have an issue with anything within the Domotz environment reaching out to their tech support gets us a resolution very quickly, i would guess around 15-20 mins. They have been a great company to partner with!
Avantages
Domotz has enabled me to be proactive in supporting clients. The notifications let me know when a device drops from the network. I can then open the remote app from anywhere, and see if it is something i can fix remotely. Typically devices lock up and need a power cycle. Domotz has support for PDUs like the Wattbox, Luxul, and BlueBolt which make fixing a potential issue a snap!
Inconvénients
I don't have any issues with the software. the "issue" is once you see what it can do you want more. So constantly asking Domotz if it would be possible to build in XYZ.
Avantages
An indispensable program for administrators or IT technicians,
keeps track of all the company network products in order.
It allows in advance to intervene by the customer in case of failures,
the app is easy and intuitive, allows you to have alerts of what happens in the network in real time!
Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive!
HIGHLY RECOMMENDED!
It was a long time since I was looking for a similar product
Inconvénients
I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics
Voici quelques-unes des questions fréquentes sur Domotz Pro.
Types de licences disponibles pour Domotz Pro :
À partir de: 3,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Domotz Pro.
Utilisateurs habituels du logiciel Domotz Pro :
Auto-entrepreneurs, Entreprises de taille moyenne, PME
Langues dans lesquelles Domotz Pro est disponible :
anglais
Types de licences disponibles pour Domotz Pro:
Abonnement
Appareils pris en charge par Domotz Pro :
Android, iPhone, iPad
Applications s'intégrant à Domotz Pro :
Slack
Ressources d'aide disponibles pour Domotz Pro :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later.
Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.