
En savoir plus sur ServiceWorks
OPTIMISEZ VOS OPÉRATIONS DE MAINTENANCE SUR SITE. Quel que soit le service que vous proposez, il existe une solution pour vous. Des solutions professionnelles complètes sont proposées pour la gestion des opérations de service, des commerces de détail et des livraisons.
Principales caractéristiques
Gestion des stocks multi-sites
Un système centralisé d'ordres d'achat
Optimisation des itinéraires
Suivi des conducteurs et calcul des heures d'arrivée prévue automatisés
Prenez des décisions selon les données de transaction.
Opinion des clients
Notifications personnalisées par e-mail, SMS et automate d'appel
Preuves de commande numériques
Options de tarification dès :
49,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à ServiceWorks
Appareils
Pour quelle entreprise ?
Disponible dans les pays suivants
Canada, États-Unis
Langues
anglais, français
Options de tarification dès :
49,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à ServiceWorks
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Fonctionnalités
Nombre total de fonctionnalités pour ServiceWorks : 173
Alternatives
OrangeHRM

WorkWave Route Manager

Quickbooks Online

ZenMaid

Avis
Vous avez déjà ServiceWorks ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
Donnez votre avis !- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Happy with ServiceWorks
Publié le 09/06/2022
The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.
The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.
Avantages
The mobile app fit our needs very well. The point of sale portion works for our retail business. The scheduling and dispatch are perfect for us.
Inconvénients
The instructional videos were good but I wish there were more to choose from.
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
How service works saved us at least one full time employee AND made our services better
Publié le 10/06/2021
Avantages
The scheduling and ease of information gathering. The way it is setup we can easily navigate and find what our client wanted and we are now able to customise even more their experiences with us. It has removed a lot of non value added activities that we had to do manually. We have the opportunity to look for cost overruns and how efficient we are as a company every day and at any time we have access to progress reports.
Inconvénients
The initial configuration is rather easy but being in Quebec, Canada has made some issues difficult for us in setting up taxes and linking up quick books. Otherwise the CRM, Dispatch, job creating software ticks all the boxes for us.
Pourquoi passer à ServiceWorks
Pirce and recommandation from a ERP specialist- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Could be great. Maybe wait a few years
Publié le 11/12/2020
Avantages
The software is inexpensive. The features they proclaim to have are great, but many of them do not work as advertised if at all.
Inconvénients
There are constant major changes that are not communicated. Repeat failiures within the software are almost a weekly event. It is to the point where we joke around about betting what is going to fail next. We have had issues with everything you can think of from ordering/checking in parts, submitting claims, sending notifications, routing, scheduling, accounts receivable, reports made, etc. You name it and it either is still not working or has broken multiple times in the last few months. Most recently was today when customers were getting notifications if the schedule date was changed on their ticket. It was the notification to let them know parts were in. Also today was the system automatically changing the status of tickets with backorder parts received to a status that isn't usable. These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again. Their customer service is non existent. Easy way to tell is to try calling the number yourself. I'm convinced it is set to just go to voicemail automatically, and don't expect a call back. The only live person ever available was the sales rep who first set us up. He was great but has now left the company and I expect many users will do the same.
Réponse de Service Works
We are constantly trying to improve and provide all of our customers support and care. We always listen to our customers and add new features. We learn from you to make our software better everyday.
Thanks for the feedback and being an amazing customer!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great software
Publié le 26/03/2021
It's a great app for appliance repair companies like us.
It's a great app for appliance repair companies like us.
Avantages
Offers a lot of options and makes everything really easy for the office and techs both.
Inconvénients
It has occasional bugs that make it impossible to work but it's rare and the customer service is great about fixing it!
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
End of the search
Publié le 09/07/2020
My overall buy point was their customer service. The attention to detail that [SENSITIVE CONTENT...
My overall buy point was their customer service. The attention to detail that [SENSITIVE CONTENT HIDDEN] delivers to my situation gives me all the confidence in the world that I will stay with this company for a long time. We can now set this aside as we rebuild our business in the future. We are licensed in NY. TN and AZ and are expecting 100 employee's in each location. This software will be going right along with us.
Avantages
I like the population auto fills. The search ability is a key factor in running our business. We ran a business in Arizona with twenty-five employee's and keep tracking of what was going on was our biggest hurdle. I tried a lot of other software for this purpose (several costing 5 times the cost of sw) without the power of service works.
Inconvénients
Just like learning any new software there are some frustrations along the way. There are a few bugs in the system that haven't been ironed out yet, for example; sometimes I will but in place holder information like the phone number if I don't know it. I will enter all fours or something with the intent to go back and enter the number when I get it. SW uses the ph number for the customer number. I doesn't allow you you to edit the customer number, oh it has the edit icon and you can delete it, but it won't allow you you to enter anything. By the way the work around for this one is copy and paste.
ServiceWorks - FAQ
Voici quelques-unes des questions fréquentes sur ServiceWorks.Q. Quels sont les types de licence disponibles pour ServiceWorks ?
Types de licences disponibles pour ServiceWorks :
- À partir de : 49,00 $US/mois
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise ServiceWorks ?
Utilisateurs habituels du logiciel ServiceWorks :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. Dans quelles langues ServiceWorks est-il disponible ?
Langues dans lesquelles ServiceWorks est disponible :
anglais, français
Q. ServiceWorks prend-il en charge les appareils mobiles ?
Appareils pris en charge par ServiceWorks :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications ServiceWorks peut-il s'intégrer ?
Applications s'intégrant à ServiceWorks :
Authorize.Net, Google Calendar, NMI, QuickBooks Online Advanced, Quickbooks Online, Shopify, Square Payments, Stripe, Zapier
Q. Quelles sont les ressources d'aide disponibles pour ServiceWorks ?
Ressources d'aide disponibles pour ServiceWorks :
Service client/e-mail, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour ServiceWorks.
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- Logiciels de facturation
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- Logiciels de planning
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