AutoRaptor CRM

AutoRaptor CRM

Auto Dealer with automated multi channel communication tools

4.6/5 (196 avis)

AutoRaptor CRM - Présentation

AutoRaptor is a cloud-based platform designed for automotive businesses to help them initiate and maintain communication with their customers. AutoRaptor automates texts and emails to clients to help eliminate manual effort, allows users to send targeted campaigns, and enables dealerships to capture and keep track of leads in a single place. The Round Robin feature ensures that leads are equally and automatically distributed, which helps sales reps to respond promptly to each customer.

AutoRaptor can scan licenses and VINs from smartphones in order to help reduce buyers’ waiting time. The cloud-based platform helps with scheduling and automation so that sales teams can stay on track and motivated through action plans, tasks, workflows, and push notification reminders. Through AutoRaptor’s text messaging tool, sales representatives can respond to leads and keep them engaged without taking too much time. All the information is logged and tracked for accountability and reporting.

Sales reps are able to access leads on their smartphones by using AutoRaptor’s mobile apps and can also send emails and texts, schedule appointments, update notes, and log sales. AutoRaptor’s communication tools allow users to stay in touch with their potential and existing customers to build loyal relationships.

Prix

À partir de
499,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

AutoRaptor CRM - Avis

Note globale
4.6/5
91% d'avis positifs
138
Excellent
40
Très bien
16
Moyen
1
Médiocre
1
Mauvais
Phil B.
Traduire avec Google Translate

autoraptor a great crm

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 02/08/2018
Provenance de l'avis : Capterra

overall AutoRaptor is a great value crm... I enjoy using it for the most part... there is of course room for improvement however support is great and the crm is very functional.. I would recommend this to any dealer looking for an affordable crm to get the job done.

Avantages

the software is very helpful with the methods I can contact my customer and how they can communicate with me... I enjoy being able to email customers although email is getting a little outdated as time goes on which brings me to the other great thing is the ability to text customers also through autoraptor. inventory is updated daily and that's kinda good. support is also great as you can message support team and they are highly responsive and helpful.

Inconvénients

cons would be if I have a quick sale sometimes the inventory hasn't yet updated into raptor so when I go in after the fact or right after the sale... sometimes I cannot find the vehicle because it hadn't updated from our dms. so im not sure if that's an us thing or a them thing.. I do not like how the mobile app functions, its too basic and does not let you do things id like to do easily with it... such as claiming an upsheet, you cant do that on the mobile app... also trying to text images through autoraptor can be a little bit of a process almost to the point where id almost rather use my personal phone to send pics which I don't like b/c then customer have my personal number... so in short images could be uploaded to them from our website or by other means to simplfy sending customers images of cars... mobile app needs a big big update... also tasks in mobil app isn't very good either.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Dave P.
Traduire avec Google Translate

Functional and user friendly

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/05/2019
Provenance de l'avis : Capterra

I've been using Auto Raptor for many years now and in the interim have changed offices within my company that required me to use many other CRM software. So far I like Auto Raptor better than all the others.

Avantages

As we all know, Software functionality is more based on how well the end user and the designer think alike. If the thought process of the designer and the end user are similar, functionality for the end user is smooth and flawless. If not, they will eventually try to find something they get along with better. I concur with the designer's ideas of what is user friendly and useful information. The best part is the support I get when I need help. The support team is the most amazing team I have ever worked with. Fast, very accurate and very friendly. I've never experienced anything better.

Inconvénients

Like all software, it is always a work in progress. If it were not for the support team and their amazing attention to my speedy needs, I would complain about occasional changes to the usability of the software, however because of the support team, I can't think of anything I would like to complaine about.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Daniel A.
Traduire avec Google Translate

Remains to be the best CRM for the money

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/08/2018
Provenance de l'avis : Capterra

AutoRaptor has enabled us to increase our accountability on our sales force by giving us the ability to easily track activity. If managed properly, it also has eliminated the "skateing syndrom" on our sales floor so there is no more of the "hey, that was my customer" BS. The texting feature is also a big one. Very seamless and easy to follow the communications between sale person and customer.

Avantages

it is intuitive. A first time user does not have much trouble navigating the site and understanding the ins and outs of the CRM which is a big deal. Definitely their customer support is top notch! They really strive to understand the issue and work hard to resolve it. Speed is the third thing. When we signed up years ago it was lightening fast from page to page which no other CRM we tested could do at the time. Today it still remains fast (although not as fast as it used to be). Possibly the additional features or the size of our database has hurt the search speeds a bit but it is still hands down the fastest we've experienced.

Inconvénients

Very little. I'm not sure the thing I like the least can be resolved but if I had a wish it would be for the system merge contacts better. I understand why it is a complex issue to fix so this is not a complaint; just a wish.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Ciara C.
Traduire avec Google Translate

It's a Major Upgrade For Our Company

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/08/2019
Provenance de l'avis : Capterra

We were on an Archaic CRM before this one so anything was an upgrade from that but this CRM surpassed my expectations. From the 700Credit Integration to being able to see my inventory move around in real time, it is definitely a well put together software.

Avantages

Ease of Use
Functionality & Design
Services Offered
One Stop Shop
700 Credit Integration
Overall Put Together Software

Inconvénients

There aren't any cons that I can think of at this time. I thoroughly enjoyed using this software as of right now.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
William S.
Traduire avec Google Translate

The best CRM

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 02/10/2019
Provenance de l'avis : Capterra

With autoraptor CRM we were able to manage every lead that we touched in a very professional way engaging with customers via phone call, text and email.

Avantages

I'm very satisfied with the ease of use and how convenient it is to engage with daily leads. The fact that you send a text message and after gives the opt option (that's a huge +).. Customizing our templates is great. The sales team, tech support and customer service is the best I've ever dealt with. I've already recommended this software to others how it was recommended to me.

I'm sure theres alot more to do with this software that we haven't gotten into and but it took me 1 days to be 100% convinced.

Inconvénients

With all reality I haven't found any Cons with this Software.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

AutoRaptor CRM - Prix

À partir de
499,00 $US/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

The entire AutoRaptor suite of features is available for $499/month. Contact AutoRaptor for more information on pricing.

AutoRaptor CRM - Fonctionnalités

  • Base de données de contacts
  • Gestion des contacts
  • Gestion des leads
  • Intégration des e-mails
  • Rapports sur les ventes
  • Saisie de leads
  • Suivi des activités

  • API
  • Analyse des ventes
  • Données en temps réel
  • Fonctionnalité de recherche
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Modèles personnalisables
  • Notifications automatiques
  • Outils de collaboration
  • Rapports et statistiques
  • Suivi des ventes
  • Tableau de bord d'activités

Plus d'informations sur AutoRaptor CRM

AutoRaptor CRM - Principales fonctionnalités

  • Activity Tracking
  • Campaign Management
  • Contact Database
  • Contact Management
  • Document Storage
  • Email Integration
  • Email Marketing
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mobile Access
  • Prospecting Tools
  • Referral Tracking
  • Task Management
  • Website Integration
  • Workflow Management

Avantages

• AutoRaptor offers a searchable database to help users find leads. It provides data filters with different characteristics and categories to help users draw only relevant results.

• All communications with customers are recorded within the AutoRaptor system to help representatives stay consistent in their follow-up calls, emails, and texts.

• AutoRaptor has a temperature gauge to help users prioritize their sales pipeline and offers task reminders customized for every person on the sales team.

• Sales reps can send targeted text messages to a specific group of contacts at once.

• AutoRaptor helps boost marketing and reach through custom blasts on existing or custom templates. The system also helps filter customers by status and interest in the sales process.

AutoRaptor CRM - FAQ

Voici quelques-unes des questions fréquentes sur AutoRaptor CRM.

Q. Quels sont les types de licence disponibles pour AutoRaptor CRM ?

Types de licences disponibles pour AutoRaptor CRM :

À partir de: 499,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

The entire AutoRaptor suite of features is available for $499/month. Contact AutoRaptor for more information on pricing.

Q. Quelles sont les principales fonctionnalités du logiciel AutoRaptor CRM ?

Fonctionnalités du logiciel AutoRaptor CRM :

  • Activity Tracking
  • Campaign Management
  • Contact Database
  • Contact Management
  • Document Storage
  • Email Integration
  • Email Marketing
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mobile Access
  • Prospecting Tools
  • Referral Tracking
  • Task Management
  • Website Integration
  • Workflow Management

Q. Qui utilise AutoRaptor CRM ?

Utilisateurs habituels du logiciel AutoRaptor CRM :

Entreprises de taille moyenne, PME

Q. Dans quelles langues AutoRaptor CRM est-il disponible ?

Langues dans lesquelles AutoRaptor CRM est disponible :

anglais

Q. Quels sont les types de licence disponibles pour AutoRaptor CRM ?

Types de licences disponibles pour AutoRaptor CRM:

Abonnement

Q. AutoRaptor CRM prend-il en charge les appareils mobiles ?

Appareils pris en charge par AutoRaptor CRM :

Android, iPhone

Q. Avec quelles applications AutoRaptor CRM peut-il s'intégrer ?

Applications s'intégrant à AutoRaptor CRM :

Autosoft, Carsforsale.com, TRACK

Q. Quelles sont les ressources d'aide disponibles pour AutoRaptor CRM ?

Ressources d'aide disponibles pour AutoRaptor CRM :

Support en ligne, Support téléphonique