Trumpia

Trumpia

Omnichannel SMS marketing and text messaging automation tool

4.3/5 (51 avis)

Trumpia - Présentation

Trumpia is a text messaging marketing automation solution designed for small to large enterprises which facilitates the management of customer campaigns across all digital channels. The SaaS solution enables users to automate processes such as collecting contacts, sending messages, engaging with prospects and handling final conversions.

Trumpia helps the healthcare industry, retail stores, banks and credit unions, fast food chains, and fine dining restaurants to improve customer engagement through mass texting, mobile keywords, data capture, online sign-up pages, appointment reminders, reporting, and more. With a centralized platform to manage campaigns across channels, users can use SMS, MMS, email, social media platforms and voice broadcasting to connect with prospects.

Businesses can use Trumpia's automation module to run campaigns and assign scores to contacts based on their activities and behavior attributes. It comes with a Text Bot, which initiates interactions with subscribers based on their response to messaging campaigns. Apart from its integration with Zapier and Salesforce for lead generation/tracking and CRM, it also allows users to schedule automated messages at specific intervals.

Trumpia provides SMS number type options such as P2P long codes, short codes, A2P long codes, toll-free numbers, and more. It also lets businesses use their landline number to send and receive messages in order to enhance customer response rates. The Shuffle Responder module allows marketers to send messages from pre-built templates based on keywords used by customers in texts. Trumpia comes with an API, which enables businesses to modify the marketing automation platform as per requirements.

Prix

À partir de
195,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

Trumpia - Avis

Note globale
4.3/5
82% d'avis positifs
27
Excellent
15
Très bien
6
Moyen
1
Médiocre
2
Horrible
Art J.
Traduire avec Google Translate

Excellent software, super-responsive support team.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 11/04/2018
Provenance de l'avis : Capterra

Allowed me to reach people that get way too much email to read it all.

Avantages

I like the versatility the most. There are plenty of text messaging solutions out there, but none that can do what Trumpia can do.

Text with photos, images, video, audio, numbered mobile coupons with a private web-based redemption site that employees can access on their mobile phones to record discount programs. There's also a web-based customer loyalty program function that replaces paper cards entirely. Tons of options that marketing departments need, like surveys and trackable hyperlinks and automated variable messaging with additional list segmentation depending upon customer response.

Has some features that educational and religious organizations would use, though I'm not in those markets.

I really am hooked on the list segmentation and automation capabilities. This provides me with the ability to tailor my messages to subsets of the customer base. Set it, and forget- the software does the work. The best feature? That's easy: people actually read their text messages, unlike email, although Trumpia can do that too. It's a single platform that can do texts, email and social media.

The USA-based customer support is first-rate and very personal. They've helped me many, many times. I'm not a techie, and support is very important to me. They have a video training library with dozens of short feature videos. I'm very happy with my purchase.

Inconvénients

That I didn't discover it sooner. A bit of a learning curve for my limited tech capabilities on some of the more advanced features. The support team walked me through those, though.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Heidi S.
Traduire avec Google Translate

They have been extremely helpful. My business is using the system as white label.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/03/2018
Provenance de l'avis : Capterra

Avantages

It does what I need almost exactly without me having to have custom software built. I've had to alter what I wanted and how I would like it to work, but not by much. It was a challenge getting it set up because it is completely custom, but when we got it right, it's been amazing and so affordable. I had to purchase my own short code for contests and their team was amazingly helpful in that process.

Inconvénients

I would like the ability to adjust online sign-up forms just a little more than what the system will allow.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Lucia F.
Traduire avec Google Translate

We continue to trust Trumpia with our marketing needs. Thank you, thank you, thank you

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/03/2018
Provenance de l'avis : Capterra

Avantages

We enjoy using Trumpia for marketing to all of our clients. The ease of use, training and functionality is what keeps us coming back and recommending to other friends and colleagues.

Inconvénients

We are aware that there are some limitations as with all technology, though as a manager I cannot think of any cons.... maybe just the price ;)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Blake C.
Traduire avec Google Translate

Good so far

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/03/2018
Provenance de l'avis : Capterra

Avantages

Value and support has been awesome every time I call I have been able to get a quick response. I also like that they do annual and non profit discounts.

Inconvénients

Not being able to text from your phone to a keyword. I would like to be able to set up mobile phone numbers that can text a list like other vendors.

Note détaillée

Simplicité d'utilisation
Support client

Julio F.
Traduire avec Google Translate

3 Years in and no complaints at all

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/03/2018
Provenance de l'avis : Capterra

Avantages

Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.

Inconvénients

I personally do not have any cons, however, I do think the mobile version of the site can be improved.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Trumpia - Prix

À partir de
195,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Standard: $195/month for 5000 SMS credits and 12,000 email messages
Professional: $495/month for 15,000 SMS credits and 32,000 email messages
Small Enterprise: $995/month for 40,000 SMS credits and 80,000 email messages
Medium Enterprise: $1,895/month for 100,000 SMS credits and 200,000 email messages
Large Enterprise: $3,995/month for 225,000 SMS credits and 450,000 email messages

Higher volume custom plans are also available. Contact Trumpia for more information.

Trumpia - Fonctionnalités

  • API
  • Gestion des campagnes
  • Importation et exportation de données
  • Intégration des médias sociaux
  • Marketing multicanal
  • e-mail marketing

  • Analyse de campagne
  • Analyse en temps réel
  • Analytique de l'engagement
  • Données en temps réel
  • Gestion de contenu
  • Interface glisser-déposer
  • Intégration de tiers
  • Modèles personnalisables
  • Monitoring
  • Notifications automatiques
  • Rapports et statistiques
  • Stratégie de marque personnalisable
  • Tableau de bord d'activités
  • Tests A/B

Plus d'informations sur Trumpia

Trumpia - Principales fonctionnalités

  • Auto-Responders
  • Campaign Management
  • Channel Management
  • Contact Management
  • Event Triggered Email
  • Image Library
  • Lead Management
  • Lead Scoring
  • Mailing List Management
  • Spam Check
  • Subscriber Management
  • Template Management

Avantages

• Trumpia allows businesses to engage in a two-way communication with their audience and gather insights on customers allowing them to tailor campaigns based on responses.

• Trumpia lets marketers create separate distribution groups based on various metrics and send custom text messages to help optimize conversion rates and opt-outs

• Enables businesses to maintain a clean database through manual and automated cleaning processes removing failed, wired/VOIP numbers and opt-out requests

• Trumpia lets users send out QR codes to improve customer interactions and communicate information about products and deals through interactive measures

• Businesses can use Trumpia Online to send SMS messages to selected or all distribution groups from mobile phones

Trumpia - FAQ

Voici quelques-unes des questions fréquentes sur Trumpia.

Q. Quels sont les types de licence disponibles pour Trumpia ?

Types de licences disponibles pour Trumpia :

À partir de: 195,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Standard: $195/month for 5000 SMS credits and 12,000 email messages
Professional: $495/month for 15,000 SMS credits and 32,000 email messages
Small Enterprise: $995/month for 40,000 SMS credits and 80,000 email messages
Medium Enterprise: $1,895/month for 100,000 SMS credits and 200,000 email messages
Large Enterprise: $3,995/month for 225,000 SMS credits and 450,000 email messages

Higher volume custom plans are also available. Contact Trumpia for more information.

Q. Quelles sont les principales fonctionnalités du logiciel Trumpia ?

Fonctionnalités du logiciel Trumpia :

  • Auto-Responders
  • Campaign Management
  • Channel Management
  • Contact Management
  • Event Triggered Email
  • Image Library
  • Lead Management
  • Lead Scoring
  • Mailing List Management
  • Spam Check
  • Subscriber Management
  • Template Management

Q. Qui utilise Trumpia ?

Utilisateurs habituels du logiciel Trumpia :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, PME

Q. Dans quelles langues Trumpia est-il disponible ?

Langues dans lesquelles Trumpia est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Trumpia ?

Types de licences disponibles pour Trumpia:

Abonnement

Q. Trumpia prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Trumpia.

Q. Avec quelles applications Trumpia peut-il s'intégrer ?

Applications s'intégrant à Trumpia :

Facebook, Salesforce Sales Cloud, Twitter, Zapier

Q. Quelles sont les ressources d'aide disponibles pour Trumpia ?

Ressources d'aide disponibles pour Trumpia :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo