GOFRUGAL
Solutions ERP pour le commerce de détail, la restauration et la distribution
3,9 /5 (51 avis) Donnez votre avis !GOFRUGAL - Présentation
Description du logiciel GOFRUGAL
GOFRUGAL est un fournisseur de logiciels de facturation au point de vente (POS) qui englobe une gamme de solutions pour le commerce de détail, la restauration et la distribution pour de multiples secteurs d'activité. Ceux-ci incluent les supermarchés et les épiceries, les hypermarchés et les grandes surfaces, les secteurs pharmaceutique, de la santé, de l'habillement, de la chaussure, des loisirs, de la mode, de l'optique, des sports, des jeux, des spas, des salons, de l'électricité, des livres, de la papeterie, de la quincaillerie, des sanitaires, etc. Chacune des solutions d'automatisation métier disponibles est également couplée à de multiples applications mobiles et déploiements cloud. Ces derniers sont proposés à un tarif mensuel et annuel par nœud, par registre.
Le point de vente cloud de GOFRUGAL est accessible de n'importe où via n'importe quel appareil, bénéficiant de fonctions en ligne et hors ligne grâce à la synchronisation des données. Les fonctionnalités de base comprennent la gestion multi-magasin qui permet une gestion centralisée des fournisseurs, ainsi qu'un processus d'achat et de commande entièrement automatisé. Cela comprend l'établissement, la création et la génération d'indentations d'achat, de bons de commande et de GIN/GIR, ainsi que la gestion des autorisations. Le contrôle de l'inventaire facilite le suivi des stocks, de l'approvisionnement à la vente. Les capacités de reporting basées sur le business intelligence offrent un retour d'information sur les performances de vente, directement dans la boîte de réception des e-mails. En outre, GOFRUGAL propose une sélection d'applications mobiles compagnons disponibles pour les appareils iOS et Android : WhatsNow POS Owners App pour les mises à jour en temps réel des magasins, myPulse pour recueillir les opinions des clients, ServQuick pour les commandes express et Insight pour les analytics relatifs au commerce de détail.
GOFRUGAL - Présentation
Prix
Types de licence
GOFRUGAL - Fonctionnalités
Médias


GOFRUGAL - Avis
GOFRUGAL - Avis
RESTAURANT POS -RPOS6.5 REVIEW
It is a perfect software to have it in your business to have a 360 degrees view of you business operations. I am satisfied and would highly recommend to my business partners.
GoFrugal is the Best
Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.
disappointment from the unsatisfactory level of service
Stock management Locationwise
My Review
Superb!
Smart Baniye
Comparatif des alternatives : note globale
Comparer avec les alternatives
RESTAURANT POS -RPOS6.5 REVIEW
Avantages
The software is really fantastic in the sense that i have visibility of the current stock of goods/products in my stores, stock level update, real-time sales reports & able to see the fastest/slowest moving items - all these are visible anytime anywhere on a mobile device i.e thro' Whatsnow App.
I wouldn't miss to mention the quick 24/7 support service, very efficient to mention the least. Very much satisfied with this.
Quick setup of the product - within no time, you started selling through Gofrugal Software with happy results.
Inconvénients
The company should be proactive to get feedback from its clients on the use of their product to ensure that the client utilize the system/product functionality to the fullest...... coz i found out that some crucial functionality are not being utilized reason being it is not known that they exist. With this kind of feedback, the company would be able to narrow down on areas that need training.
GoFrugal is the Best
Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.
Avantages
There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.
Inconvénients
I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.
disappointment from the unsatisfactory level of service
Stock management Locationwise
Avantages
There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.
Inconvénients
We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution.
We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution.
1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.
In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period.
We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.
My Review
Superb!
Avantages
It is a very simple software to operate. Very user friendly.
Inconvénients
Customer support over chat can be challenging at times
Smart Baniye
Avantages
Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.
Inconvénients
Offer Management Feature is not upto the mark.
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives
GOFRUGAL - Prix
GOFRUGAL - Prix
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives
GOFRUGAL - Fonctionnalités
GOFRUGAL - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
GOFRUGAL - FAQ
GOFRUGAL - FAQ
Voici quelques-unes des questions fréquentes sur GOFRUGAL.
Q. Quels sont les types de licence disponibles pour GOFRUGAL ?
Types de licences disponibles pour GOFRUGAL :
À partir de: 7,00 $US/mois
Type de licence: Licence unique, Gratuit, Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel GOFRUGAL ?
Nous n'avons pas d'informations sur les fonctionnalités de GOFRUGAL.
Q. Qui utilise GOFRUGAL ?
Utilisateurs habituels du logiciel GOFRUGAL :
PME, Grandes entreprises, Administration publique, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne
Q. Dans quelles langues GOFRUGAL est-il disponible ?
Langues dans lesquelles GOFRUGAL est disponible :
anglais
Q. GOFRUGAL prend-il en charge les appareils mobiles ?
Appareils pris en charge par GOFRUGAL :
Android, iPhone, iPad
Q. Avec quelles applications GOFRUGAL peut-il s'intégrer ?
Applications s'intégrant à GOFRUGAL :
Magento Commerce, MobilityeCommerce, Shopify, TallyFox Tallium
Q. Quelles sont les ressources d'aide disponibles pour GOFRUGAL ?
Ressources d'aide disponibles pour GOFRUGAL :
Support téléphonique, Support en ligne, FAQ, Tutoriels vidéo
It is a perfect software to have it in your business to have a 360 degrees view of you business operations. I am satisfied and would highly recommend to my business partners.