Slab

Plateforme de wiki et de base de connaissances pour les équipes

4,9 /5 (32 avis) Donnez votre avis !

Slab - Présentation

Description du logiciel Slab

Slab est une plateforme de wiki et de base de connaissances qui permet aux entreprises d'organiser et de gérer la documentation d'entreprise avec des dossiers et des balises, et de collaborer à l'aide d'un éditeur en temps réel. Elle s'intègre également à des outils de productivité familiers tels que Slack, G Suite, GitHub, Asana, etc., pour aider les utilisateurs à rationaliser et optimiser leurs flux de travail. Elle organise et structure le contenu par sujets hiérarchiques et les utilisateurs peuvent ajouter plusieurs sujets (étiquettes) à une publication. Les sujets leur donnent un aperçu du contexte derrière le contenu et les aident à voir quelles informations doivent être lues et dans quel ordre, et à qui demander de plus amples informations si nécessaire. Ils peuvent également épingler le contenu important en haut.

L'éditeur collaboratif permet aux utilisateurs de créer et de modifier des contenus en temps réel et garantit que tout le monde travaille à partir de la dernière version. Plusieurs membres de l'équipe peuvent aussi travailler sur la même publication sans écraser le travail d'un autre collaborateur. Slab prend en charge du contenu multimédia enrichi, les utilisateurs peuvent ainsi ajouter des vidéos ou du contenu audio, ainsi que des widgets interactifs et du texte normal à une publication ou une page. La plateforme intègre des fonctionnalités de recherche pour qu'ils puissent trouver rapidement du contenu. Les résultats de recherche peuvent également être extraits en fonction de l'importance en suivant le nombre de lectures, de vues, de liens et de mentions. Les utilisateurs peuvent créer des raccourcis vers des publications et des sujets communs et définir des modèles d'utilisateurs personnalisés afin que les bonnes personnes voient le contenu approprié (par exemple, l'équipe commerciale peut accéder à son guide de vente dès qu'elle se connecte).

Slab - Présentation

Prix

À partir de
35,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Slab - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Canada, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Slab : Organize and discover recently updated posts
Capture d'écran pour Slab : Organize and discover recently updated posts Capture d'écran pour Slab : Real-time collaboration tools ensure users never overwrite the work of other team members, even if they click 'save' at the same time Capture d'écran pour Slab : Access different topics quickly from the 'table of contents' sidebar Capture d'écran pour Slab : Search functionality helps users find answers quickly and easily

Slab - Avis

Note globale
4,9
/
5
Excellent
28

Très bien
4

Moyen
0

Médiocre
0

Mauvais
0

Rapport qualité-prix
4,9
Fonctionnalités
4,4
Simplicité d'utilisation
4,9
Support client
5
100% des utilisateurs recommandent cette application
Carl N.

Slab changed the way our company creates and uses documentation

Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, to getting the team onboard, to adding new articles, to searching articles, everything works as you would expect without having to figure anything out. It's simple and easy to use, and we enjoy using it more and more.

We are a web development firm and provide website maintenance services, so Slab contains everything from company policies to detailed technical documentation for solving specific problems, and it has worked great for everything we wanted to document.


Traduire avec Google Translate
Daewon K.

Sleek, Intuitive, Blazing fast, and great customer support!

I was looking for a reasonably priced knowledge management service that works well with Korean.
I've tried many services in the past, and I had a lot of issues with search, export and sharing.

Atlassian's product was overwhelmingly feature-rich. It is a very nice product. But it wasn't for our team. Our team needed a simple product that is not so hard to use, and works well with Korean./
Slab is awesome in that it does the basic things just right. It is easy to write, find and share contents. I think it even presents very nicely.

I was very impressed by Slab team's customer support. They responded quickly to my questions and were very friendly. When I requested a feature, the team kept track of my request and sent me a mail a month later reminding me to check out the feature that I requested.

I am not working for Slab nor am I related to their team by any means.
I am leading a small IT system admin team in Korea, (less than 15 people) and I found Slab while I was searching for a knowledge management system for my team.

I tried more than 5 solutions in the past 2 years. Slab was my pick.


Traduire avec Google Translate
Geoff B.

Functional but needs more features

Slab will be a useful tool for us to share information internally. Updates are coming, but the updates page (https://updates.slab.com/) doesn't seem to be updated in sync with releases and updates don't seem too frequent. I look forward to monitoring the direction the Slab team takes their software.


Traduire avec Google Translate
Kate W.

Slab is a great choice for Markdown-based team documentation

We are solving the business problem of a lack of documentation. We didn't have much in the way of documentation prior to using Slab. Slab has helped us compile most of our docs and information into one easy-to-access, easy-to-use central repository.

We have realized benefits with on-boarding especially -- there's a lot of information we keep in Slab that isn't "ASAP must-reads" for new hires -- but that stuff is definitely still helpful for them to absorb in their first few weeks. Having a place where they can explore the documentation on their own, at their own pace -- it has been very valuable.


Traduire avec Google Translate
Sam C.

Slab was down for an hour due to some fire or windstorm something weird and I could hardly...

Whenever a vendor or person who doesn't work here uses our slab they have decided to implement slab at their company. Every. Time.


Traduire avec Google Translate
Carl N.
Secteur d'activité: Internet
Taille de l'entreprise: 2-10 employés
Traduire en français

Slab changed the way our company creates and uses documentation

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 26/03/2019
Provenance de l'avis : Capterra

Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, to getting the team onboard, to adding new articles, to searching articles, everything works as you would expect without having to figure anything out. It's simple and easy to use, and we enjoy using it more and more.

We are a web development firm and provide website maintenance services, so Slab contains everything from company policies to detailed technical documentation for solving specific problems, and it has worked great for everything we wanted to document.

Avantages

We love how easy it is for everyone to create and find documentation. We tried many different systems to store documentation, but Slab has worked really well for everyone in the company. The integration with Slack makes it so much more convenient than always having to go to yet another system. We can frequently answer each other's questions with a Slab article, and when we can't, we try to create the Slab article right then and respond to the person with a link to the newly built article. This has allowed us to better expand our documentation and stop repeating the same questions.

Inconvénients

There are only a few minor things we found that would be nice such as the ability to attach files right to an article rather than having to upload somewhere else and linking to it. We also looked at other systems that had checklists which seemed like a nice feature, but we realized we wouldn't actually use that feature. Neither of these features has even been missed as we've been using Slab for months now, and the more we use it, the more we like it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Daewon K.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 13-50 employés
Traduire en français

Sleek, Intuitive, Blazing fast, and great customer support!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 27/03/2019
Provenance de l'avis : Capterra

I was looking for a reasonably priced knowledge management service that works well with Korean.
I've tried many services in the past, and I had a lot of issues with search, export and sharing.

Atlassian's product was overwhelmingly feature-rich. It is a very nice product. But it wasn't for our team. Our team needed a simple product that is not so hard to use, and works well with Korean./
Slab is awesome in that it does the basic things just right. It is easy to write, find and share contents. I think it even presents very nicely.

I was very impressed by Slab team's customer support. They responded quickly to my questions and were very friendly. When I requested a feature, the team kept track of my request and sent me a mail a month later reminding me to check out the feature that I requested.

I am not working for Slab nor am I related to their team by any means.
I am leading a small IT system admin team in Korea, (less than 15 people) and I found Slab while I was searching for a knowledge management system for my team.

I tried more than 5 solutions in the past 2 years. Slab was my pick.

Avantages

- fast search (it's really fast and precise)
- fast rendering of pages
- renders markdown in a very pleasing way
- an auto-generated table of contents is a great feature
- awesome customer service.

Inconvénients

It's still actively developing. Things might change here and there.
Integration still has rooms for improvement. I hope it supports integration with more on-premise solutions like NextCloud, and Mattermost.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Geoff B.
Secteur d'activité: Gestion de l'enseignement
Taille de l'entreprise: 501-1 000 employés
Traduire en français

Functional but needs more features

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 02/04/2019
Provenance de l'avis : Capterra

Slab will be a useful tool for us to share information internally. Updates are coming, but the updates page (https://updates.slab.com/) doesn't seem to be updated in sync with releases and updates don't seem too frequent. I look forward to monitoring the direction the Slab team takes their software.

Avantages

My favourite things about Slab are:

- integration with Google Drive (including searches).
- searches don't just bring up where the term was found, but also highlight it in context.
- calendars, spreadsheets, and other documents can be embedded into documents.
- ability to add guests.

Inconvénients

My least favourite things about Slab are:

- it can be hard to know what to read and how to read it.
- images cannot be embedded inline with text.
- email addresses are not automatically parsed into mailto: links.
- there is no find and replace (within a post nor system wide).
- ordered lists cannot have paragraphs in between (without restarting the numbering).
- when cross-referencing other posts (by typing + to bring up the contextual menu and then starting to type), there's no easy way to link to a heading.
- there's no feature to check for dead links.
- when tagging teammates, it only uses their full name (there's no way to enter just their first name or put a shortened ID via one's profile).
- screenshots are outdated on their website (so what you see there isn't what you see in your account).
- there does not appear to be any document versioning.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Kate W.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 51-200 employés
Traduire en français

Slab is a great choice for Markdown-based team documentation

Logiciel utilisé toutes les semaines pendant 1 à 5 mois
Publié le 26/03/2019
Provenance de l'avis : Capterra

We are solving the business problem of a lack of documentation. We didn't have much in the way of documentation prior to using Slab. Slab has helped us compile most of our docs and information into one easy-to-access, easy-to-use central repository.

We have realized benefits with on-boarding especially -- there's a lot of information we keep in Slab that isn't "ASAP must-reads" for new hires -- but that stuff is definitely still helpful for them to absorb in their first few weeks. Having a place where they can explore the documentation on their own, at their own pace -- it has been very valuable.

Avantages

- Simple, Markdown based docs. You can copy-paste from a Github repo if you were originally using that to store your information -- or vice versa, if you decide your Slab docs would be better off living in a README.
- Sensible export with usable file-names -- no platform lock. If you don't like Slab, you can leave very easily. One click of a button grabs all of your documents in Markdown format and sticks them into a Zip file.
- Congratulatory thanks messages on your posts are a nice touch that helps you feel as though your docs are actually being used when someone thanks you for them
- Organization/team/user settings are simple and they just work. Don't have to play with a billion permissions to make sure users can read and edit docs. Inviting new users is very simple.

Inconvénients

- No warning/success/failure/note pull-blocks to emphasize certain information. That said, I suggested it to Slab's customer support team, and they said it is on the roadmap!
- Tables are not so good -- but Markdown tables in general are very simple, so this is more a Markdown limitation than a Slab limitation.
- Image handling is not so good -- you don't get to set alignments or text wrapping. Again I think this is a Markdown limitation rather than a Slab limitation -- you are trading the Markdown simplicity for some table and image control.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Sam C.
Secteur d'activité: Design
Taille de l'entreprise: 51-200 employés
Traduire en français

Slab was down for an hour due to some fire or windstorm something weird and I could hardly function.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 26/03/2019
Provenance de l'avis : Capterra

Whenever a vendor or person who doesn't work here uses our slab they have decided to implement slab at their company. Every. Time.

Avantages

easy and clean way to store your teams information. integrates with most everything.
we work with a lot of vendors, and slab is by far the easiest way to onboard them with all the info they could ever need.

Inconvénients

you need a champion. to speerhead getting onboarded and practicing regular hygeine. one you get over that initial internal user adoption bump tho, (i undestand this will sound weird) but people will get addicted to making sure your companies info and policies are correct.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,4/10
Basé sur 32 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Slab - Prix

Slab - Prix

À partir de
35,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,9/5
Basé sur 32 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Slab - Fonctionnalités

Slab - Fonctionnalités

API
Chat
Commentaires
Contrôle d'accès
Espace de travail collaboratif
Fonctionnalité de recherche
Gestion des autorisations
Gestion des documents
Gestion des fichiers
Gestion des flux de travail
Interface glisser-déposer
Intégration de tiers
Notifications automatiques
Outils de collaboration
Projections
Rapports et statistiques
Stockage de documents
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,4/5
Basé sur 32 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Slab - FAQ

Slab - FAQ

Voici quelques-unes des questions fréquentes sur Slab.

Q. Quels sont les types de licence disponibles pour Slab ?

Types de licences disponibles pour Slab :

À partir de: 35,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Slab ?

Nous n'avons pas d'informations sur les fonctionnalités de Slab.

Q. Qui utilise Slab ?

Utilisateurs habituels du logiciel Slab :

Entreprises de taille moyenne, PME

Q. Dans quelles langues Slab est-il disponible ?

Langues dans lesquelles Slab est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Slab ?

Types de licences disponibles pour Slab:

Abonnement

Q. Slab prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Slab.

Q. Avec quelles applications Slab peut-il s'intégrer ?

Applications s'intégrant à Slab :

Asana, Dropbox Business, G Suite, GitHub, Google Drive, JIRA, Lucidchart, Okta, Wistia, iorad

Q. Quelles sont les ressources d'aide disponibles pour Slab ?

Ressources d'aide disponibles pour Slab :

Support en ligne, Base de connaissances, Support téléphonique