TotalMD
En savoir plus sur TotalMD
TotalMD est une solution multi-plateforme conçue pour les petits et grands cabinets dans le secteur des soins de santé et de la médecine. Le logiciel cloud comprend des fonctionnalités pour la gestion des cabinets et des dossiers médicaux, telles que l'intégration des données des patients avec la facturation, le suivi des informations sur les patients grâce à la coordination avec les prestataires de soins, les évaluations des soins aux patients, la validation électronique, la gestion des demandes de remboursement et le reporting financier. Le logiciel prend en charge la gestion de l'assurance et la vérification du statut, ainsi que l'éligibilité des patients directement à partir du planning. Il répond parfaitement aux besoins en matière de finances, de reporting et de planification.
TotalMD propose également des outils pour la prescription électronique et facilite la saisie électronique des documents relatifs aux patients, notamment les signatures des patients sur les formulaires de sortie, les cartes d'assuré et divers autres documents imprimés. La fonctionnalité de gestion du temps de TotalMD aide les utilisateurs à contrôler les présences et les horaires des employés. Le grand livre permet de suivre tous les fonds générés par l'entreprise. Les effacements et les recouvrements sont mentionnés sous chaque procédure correspondante. Les utilisateurs peuvent consulter le montant du ticket modérateur, les soldes restant à payer des procédures individuelles et les soldes restant à payer des patients.
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
GREAT SOFTWARE
Publié le 26/01/2021
I have had very little problem with TotalMD. I have a rep that calls and checks on me often
which...
I have had very little problem with TotalMD. I have a rep that calls and checks on me often
which is really nice. She then communicates to the programmers to get my issue resolved.
Avantages
I used Medisoft for 20+ years and this was easy for me to set up and use. I bill for Clinics, Emergency physicians and Mental health providers . They have worked with me on reporting and any issue I find.
Inconvénients
Some reports were wrong and some they could not do for my company. I was used to certain
codes IE: for collection purposes and that has not worked out. Hoping the new updates
will correct this.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
TotalMD has got me where I am today, a business owner!
Publié le 12/08/2019
TotalMD has given me the opportunity to grow my business, I have referred several people to them...
TotalMD has given me the opportunity to grow my business, I have referred several people to them that have been frustrated with their systems, it truly helps us small business owners! I can work with ease, if there is an issue support is always helpful, which that in itself is a bonus, without a good support system you are left to fend for yourself and that never happens with TotalMD support.
Avantages
The price, without the price of this software I might not be able to own my own billing company. I managed medical offices for years and implemented a lot of systems and this one is easy to use, when I had employees they could use it with ease. When you are a billing service you have several different clients and the fact that I do not get billed for each client makes it so that I can actually have my own billing company, TotalMD gives us that chance to grow, even after I grew I stayed with them because I could not see where any system could be better, I have had several Software companies try to lure me away but that will never happen!
Inconvénients
The reporting, it has improved a lot from when I first started with them years ago but there is room for improvement still.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : Auto-entrepreneur
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Private practice use since 2009
Publié le 28/09/2016
Avantages
It provides all the capabilities needed to create 1500s, electronically edit and send them, make corrections, post payments, and keep track of balances.
Inconvénients
It definitely has lots of bugs. Having designed software before I became a doctor, I appreciate the complexity of the multi level platform. It takes time and motivation to surmount many of them. I have to pay for support, for example if I have a question about technique, I have to buy a punch card of how many calls I am allowed. I have to pay for training if i hire yet another biller. I am now doing my own billing and can figure out most of it, but there are still balances that are off and inaccurate statements. It is a headache but hard to change.
Réponse de DentiMax
Dear Sally,
Thank you for your review of TotalMD. We appreciate your feedback and the opportunity to address your concerns. TotalMD makes every effort possible to thoroughly test and release error free software. On occasion, as with any software program, our customers may encounter instances in which the software does not perform as they expect. We value and encourage this feedback from our clients so we can continue to ensure the product is of the highest standards. We also issue free Service Pack Updates which are designed to fix any minor items we find after a release (just like updating an app on your cell phone). Service Pack Updates are always free and available for easy download by the customer.
We do have an in-house support team available, and their ability to assist you is increased with a current support contract, which allows them to log into your computer and see what you see. However, Support would be happy to walk you through any troubleshooting necessary, even without obtaining a support contract. Our support department is also always available to discuss any instances you’ve encountered in which TotalMD is not performing as you expect, and will report those issues to program development as necessary. In many situations, these issues can be resolved by having a short training session, or changing program settings, without the involvement of programming/development.
TotalMD never requires you to purchase additional training for new office staff, however, we do offer training sessions available for purchase in one hour increments should you choose to have a TotalMD trainer conduct a live training session to cover basic functionality. Of course, you always have the option of providing your new staff with training by one of your existing staff members, in addition to the numerous webinars and training videos we offer for free on our YouTube channel.
We have attempted to contact your office to address these concerns but have been unable to reach you. Please feel free to contact our support department so that we may further discuss your experience and help you to your satisfaction. Thank you again for your feedback.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
TotalMD Review
Publié le 13/06/2019
I have been with TotalMD since 2008 so as they have grown and added features I have been able to...
I have been with TotalMD since 2008 so as they have grown and added features I have been able to grow with them. I miss the youtube videos on the new features or highlighted features they always gave me ideas and another way to consider how we did things.
Avantages
I like the ease of use this software has. The reason I purchased this software was because it was so close to the Medisoft software I was using at my current job but had the added feature of if I made a mistake in payment or data entry I could easily delete what I had done rather than having to do extra data entry to reverse my accounting mistake. I also love the support team they are always very helpful and knowledgeable.
Inconvénients
Not being able to easily make changes to reports needed for a specific office or provider. The other item is the hours technical support is available as I am on CST and they are on MST/PST time depending on daylight saving time. I wish the office messenger worked across the board no matter what provider I am signed into, being a billing service this feature would be really helpful as internal messaging system but it doesn't work for us because we have so many providers.
Réponse de DentiMax
Hi Sarah,
Thank you so much for your review! We are thrilled that you are enjoying the software and the support you receive. We appreciate your feedback and we'll share it with the team. We do plan on continuing to provide helpful content, so it's great to know you enjoy the videos!
Sincerely,
Shayna Beasley, TotalMD
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This is definitely the best Medical Billing Software
Publié le 12/09/2019
Total MD has been a very pleasant experience for me. This is not a software to get just because it...
Total MD has been a very pleasant experience for me. This is not a software to get just because it is affordable. This is literally the best out there. Medical Billing is an awesome profession, and you want to start out with the best. You don't want to waste time going through different companies. Trust me, I did. I lost a lot of money on two systems that was supposed to be far superior and cost way more and it was a nightmare trying to use them. I have been with Total MD for years and I cannot imagine using something else.
Avantages
The software is very easy to use. You do not have to jump around all over the place just to get all of the patient information, it is right in front of you. The patient info is also very easy to put in. My favorite thing is definitely the reports. I can get any report that I have ever needed, and I have had many customized and my doctors love the reports that I am able to give them. Charges super easy to enter. Just an easy system to do billing on.
Inconvénients
I guess what I like least would be, although the reports are customizable by calling a support rep, I wish they were easier for the customer to customize without having help from support.
Réponse de DentiMax
Hi Sherry,
Thank you so much for your review! We're glad you're enjoying TotalMD. We appreciate your feedback about reports. We will give that feedback to our product team.
Thanks again!
TotalMD - FAQ
Voici quelques-unes des questions fréquentes sur TotalMD.Q. Quels sont les types de licence disponibles pour TotalMD ?
Types de licences disponibles pour TotalMD :
- À partir de : 129,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise TotalMD ?
Utilisateurs habituels du logiciel TotalMD :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500
Q. Dans quelles langues TotalMD est-il disponible ?
Langues dans lesquelles TotalMD est disponible :
anglais
Q. TotalMD prend-il en charge les appareils mobiles ?
Appareils pris en charge par TotalMD :
Q. Avec quelles applications TotalMD peut-il s'intégrer ?
Applications s'intégrant à TotalMD :
Amazing Charts, BillFlash, Dr. First, Praxis EMR, SpringCharts EMR, UnifiMD EMR
Q. Quelles sont les ressources d'aide disponibles pour TotalMD ?
Ressources d'aide disponibles pour TotalMD :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour TotalMD.
- Logiciels de facturation pour le secteur médical
- Logiciels de gestion pour cabinet médical
- Logiciels de planification pour cabinets médicaux
- Logiciels de gestion des dossiers médicaux partagés - premiers soins
- Logiciels de programmation des patients
- Logiciels de RCM (Revenue Cycle Management)
- Logiciels pour thérapeutes
- Logiciels de télémédecine
