Ricochet

Un système de point de vente pour les activités de commerce de détail et de consignation.

En savoir plus sur Ricochet

Ricochet Consignment Software est une solution de PDV (point de vente) et de gestion d'entreprise conçue pour les secteurs du commerce de détail et de la consignation. Cette plateforme cloud offre aux utilisateurs un moyen d'exécuter des rapports, de gérer les ventes et de consulter ou entrer dans l'inventaire de n'importe où au moyen d'un appareil de bureau ou d'une tablette.

Ricochet Consignment permet aux utilisateurs de créer des fractionnements, des catégories et des tarifs d'articles personnalisés. Les fournisseurs et expéditeurs peuvent se connecter de n'importe où afin de consulter ou gérer l'inventaire, de suivre les paiements et d'afficher les statuts d'articles. L'inventaire peut être géré grâce aux outils d'ajout et de recherche rapides d'articles, au filtrage d'inventaire et à l'impression d'étiquettes. L'interface intuitive de Ricochet permet également aux utilisateurs de gérer les comptes d'expéditeurs, d'ajouter et de modifier les informations, de consulter les crédits en magasin de chaque expéditeur, ainsi que d'assurer le suivi des clients et paiements individuels ou groupés.

Le système de PDV de Ricochet permet également aux utilisateurs de vendre les articles de leur inventaire, de rechercher et vendre les articles sans étiquettes et de réaliser des ventes manuelles de produits avant de les ajouter à l'inventaire. Les utilisateurs peuvent également appliquer automatiquement des remises à des articles en particulier ou à un ensemble d'articles. Des rapports peuvent être générés pour n'importe quelle période de temps afin de suivre les ventes totales, les ventes par employés et le vieillissement des articles, tandis que des rapports de fin de journée peuvent facilement être créés.

Options de tarification dès :

109,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Ricochet

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Canada, Mexique, États-Unis

Langues

anglais

Options de tarification dès :

109,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Ricochet

Images

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Fonctionnalités

Nombre total de fonctionnalités pour Ricochet : 36

  • Base de données de clients
  • Caisse pour détaillant
  • Carte de fidélité
  • Catégories personnalisables
  • Catégorisation/regroupement
  • Comptes clients
  • Données en temps réel
  • Emplacements multiples
  • Gestion de l'e-commerce
  • Gestion de la vente au détail
  • Gestion des articles mis de côté
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des employés
  • Gestion des remises
  • Gestion des retours
  • Gestion des reçus
  • Gestion des stocks
  • Gestion des taxes de vente
  • Gestion des transitaires
  • Impression d'étiquettes
  • Intégration comptable
  • Intégrations de tiers
  • Lecture de codes-barres et de tickets
  • Mises à jour en temps réel
  • Paiements électroniques
  • Point de vente (PDV)
  • Portail libre-service
  • Rapports de ventes
  • Rapports et statistiques
  • Signature électronique
  • Suivi de l'inventaire
  • Suivi des retours
  • Traitement des cartes de crédit
  • Traitement des paiements
  • Écran tactile

Alternatives

WooPOS

4,5
Alternative n° 1 à Ricochet
WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees...

POSIM

4,4
Alternative n° 2 à Ricochet
Built for retail companies that need more than a light-weight cloud POS. POSIM is perfect for complex and unique...

KORONA

4,6
Alternative n° 3 à Ricochet
Le logiciel de point de vente KORONA fournit une solution avancée pour les commerces de détail, les services de...

Cumulus Retail

4,8
Alternative n° 4 à Ricochet
Cumulus Retail software is a Celerant retail management solution for small and mid-size retailers. The product helps...

Avis

Note globale

4,8 /5
(110)
Rapport qualité-prix
4,8/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,7/5
Support client
4,9/5

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Afficher 5 avis sur 110
Gary M.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Not Just Consignment Software - A solution.

Publié le 13/12/2019

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my...

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my customers, auto-discounts, easy access to online vendor sign-in so my consigners can see what is selling, what is owed to them and when contracts are ending, it stops the unnecessary phone calls throughout the day asking if a vendor has money to pick up.

Avantages

It is flexible. I can make this software adapt to my business needs. I can be a consigner, a store shop owner, a flea marketer, ebay consigner, craft store, space rentals, a retail store and so much more. If there is an internet connection I am in business.

Inconvénients

Ease of posting products on to the website. I am hoping the new app with help out with this. I would like to use one simple method to post a product directly to my website with pictures and all. I can kinda of do it with the mobile browser but would be so much easier with a dedicated app. I think this would help our vendors to add products.

Allow for other credit card company choices. I prefer Square as my credit card provider so to process credit cards I need to switch apps to process the transactions. It's a pain but not a deal-breaker.

Cost is a bit high at $109 a month and an extra $39 for the website. So the total annual cost to run the software is almost $1,800 a year. You save a some money by paying annually rather than monthly.

Alternatives envisagées 

Shopify, Claris FileMaker et BigCommerce

Pourquoi passer à Ricochet

The consignment and vendor feature is top class. It helps the owners use the software so they understand the needs of the business.

Réponse de Ricochet

Thanks for the 5 stars, Gary! We'll keep cranking away at new features that might fit your needs. The good news is that we have a significant update in the works to make the vendor listing process much better!

Athena P.
Note globale
  • Secteur d'activité: Services aux consommateurs
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Very helpful software for consignment tracking

Publié le 02/01/2020

Up until the format was updated we had a great handle on how to use the system to fit our needs. It...

Up until the format was updated we had a great handle on how to use the system to fit our needs. It has proven to be a great help in that multiple users can have access to the same information. There is however an extreme lack of communication. We were not informed that the entire format was being changed and logged in one day to a new set-up with no option to revert back. Features are also disabled or removed without letting the clients know causing navigation issues.

Avantages

This software is extremely helpful in tracking our consignors, their sales, percentages, and important data such as addresses and phone numbers. The newer format also allows us to add images if inventory items which will be very helpful when we have more staff available to log the inventory.
It is also very helpful to be able for all users to see what inventory items are in stock vs paid out to the client as well as notes left by other users.

Inconvénients

I don't like that the software assigns its own descriptors to each client rather than offering the user an option of using its descriptors or your own. I understand these markers are important for the automation algorithm but not helpful for many. Also, since we do not use bar-code scanning and enter all sales manually, the newer layout DOES NOT ALLOW us to find the inventory by our own parameters in the POS tab (ie. client name or consignor number). This has proven to be a time consuming annoyance.

Alternatives envisagées 

SixBit Software et SimpleConsign

Pourquoi choisir Ricochet 

Access was using an in-house created database that was more difficult to share among other users with no direct cloud access for changes

Pourquoi passer à Ricochet

It fit the bill at the time and was budget friendly.

Réponse de Ricochet

Thanks for the review, Athena. Sorry you had trouble migrating to the newer version. We try our best to make sure we modify and keep the most essential functions as the software improves.

Darla J.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Ricochet user

Publié le 11/01/2020

Avantages

Ease of use, accessibility of customer support on weekdays, the price is fair, lots of features.

Inconvénients

Unless this isn't a software issue (and instead is a lack of knowledge on the user's part) I don't care for how small the print is on the stickers we print to put on our inventory.

Réponse de Ricochet

Thanks for the feedback, Darla. We're sorry that the print is too small for your labels. As we build more label templates, there may be a way we can give you the option to increase the font size.

Carina L.
Note globale
  • Secteur d'activité: Mode et vêtements
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

From entering items manually to full integration!

Publié le 23/12/2019

I love being able to serve my consignors and customers using one software.

I love being able to serve my consignors and customers using one software.

Avantages

What I like most about this software is the user-friendly interface. As a new business, we needed a software that wasn't going to take months of trial to figure out and that could integrate a lot of the steps to save time. I love that it has been able to accommodate our business needs as we grow and we are excited for new features to release. We also love the team behind the software who is always available to answer any questions or concerns.

Inconvénients

What I like the least about this software is the limitation on the selection of an integrated payment processor. There is basically no other option. I would love if it could integrate with square so I can take payments on my phone and on the go. Another thing I dislike is the limited information on reports. It would be great to have more bookkeeping/accounting details integrated into them. I also dislike that it doesn't have some basic features I find would be helpful as a business owner.

Alternatives envisagées 

Rose for Square

Pourquoi passer à Ricochet

I chose Ricochet because it had the most user-friendly interface and the most features for the price.

Réponse de Ricochet

Thanks for the 5-stars, Carina! We are working to expand reporting this year. And our payments partner is building a mobile device as well! Hopefully, these will help sort out some of your needs this year.

Kristi H.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A User Friendly Software with Exceptional Customer Support

Publié le 20/12/2019

We always feel heard by the Ricochet team and appreciate their willingness to discuss possible...

We always feel heard by the Ricochet team and appreciate their willingness to discuss possible improvements or even explain why a desired feature may not be effective in meeting all their customer's needs. We understand that not every feature we may want is an asset for every store/shop they service.

The pros outweigh the cons and we actually value their commitment to delivering a software that works but isn't overwhelmed with "bits and pieces" of features that only meet the needs of some.

Avantages

We began our consignment business with Ricochet and truly believe it played a huge part in our success and is a key to our continued growth.

Our team frequently comments on how easy it is to use the software. Many of us have had past experience with systems that were cumbersome and clunky; in comparison Ricochet has an interface that makes it easy to train new staff. Our new staff members quickly get comfortable and confident in using the POS which allows our team to focus our attention on better serving our customers and consignors.

As we have grown, Ricochet has evolved along with us. The Ricochet team is constantly working on making the software better and adding features that give us the ability to do business more efficiently. It is important to us to be partnered with service providers who are always looking to enhance their services because it enables us to also always be improving.

Their customer support is exceptional. A team member is always readily available to assist and answer questions. We appreciate this level of service because it allows us to offer the same value to our customers and consignors.

Inconvénients

There are some features and capabilities we hope to see in the future.

Alternatives envisagées 

ConsignCloud

Pourquoi passer à Ricochet

We felt that most of the interfaces seemed dated and awkward. The few systems that had aesthetics and features that were more comparable to modern retail options seemed to be loaded with irrelevant features that made use cumbersome and a little confusing .* When inquiring on the software and attempting to experience demos and trials, we frequently we're never contacted or had a chance to have a conversation with an actual person. The couple times we did speak with someone they felt very disconnected from the software as if they were just "sales reps." This was one of the biggest reasons we chose Ricochet. We were quickly contacted via phone and the conversation made us feel confident in their knowledge, quality of the software, their commitment to offering value, and the type of customer service we would receive. As a brick and mortar store with some online presence, we're in the business of building relationships with people and creating a value to benefit them -- we want to do business with services providers that have similar mindsets. *Please note we haven't researched any other software recently. We opened our store in 2015 and this was our experience at that time.

Réponse de Ricochet

Fantastic review, Kristi! Reclamation has been a part of our success too! Thanks for your commitment and thoughtful feedback.

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Ricochet - FAQ

Voici quelques-unes des questions fréquentes sur Ricochet.

Types de licences disponibles pour Ricochet :

  • À partir de: 109,00 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Disponible

Utilisateurs habituels du logiciel Ricochet :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500

Langues dans lesquelles Ricochet est disponible :

anglais

Appareils pris en charge par Ricochet :

iPhone (mobile), iPad (mobile)

Applications s'intégrant à Ricochet :

Mailchimp, QuickBooks Online Advanced, ShipStation

Ressources d'aide disponibles pour Ricochet :

Service client/e-mail, Support téléphonique, Chat

Catégories connexes

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