Ricochet

Un système de point de vente pour les activités de commerce de détail et de consignation.

En savoir plus sur Ricochet

Ricochet Consignment Software est une solution de PDV (point de vente) et de gestion d'entreprise conçue pour les secteurs du commerce de détail et de la consignation. Cette plateforme cloud offre aux utilisateurs un moyen d'exécuter des rapports, de gérer les ventes et de consulter ou entrer dans l'inventaire de n'importe où au moyen d'un appareil de bureau ou d'une tablette.

Ricochet Consignment permet aux utilisateurs de créer des fractionnements, des catégories et des tarifs d'articles personnalisés. Les fournisseurs et expéditeurs peuvent se connecter de n'importe où afin de consulter ou gérer l'inventaire, de suivre les paiements et d'afficher les statuts d'articles. L'inventaire peut être géré grâce aux outils d'ajout et de recherche rapides d'articles, au filtrage d'inventaire et à l'impression d'étiquettes. L'interface intuitive de Ricochet permet également aux utilisateurs de gérer les comptes d'expéditeurs, d'ajouter et de modifier les informations, de consulter les crédits en magasin de chaque expéditeur, ainsi que d'assurer le suivi des clients et paiements individuels ou groupés.

Le système de PDV de Ricochet permet également aux utilisateurs de vendre les articles de leur inventaire, de rechercher et vendre les articles sans étiquettes et de réaliser des ventes manuelles de produits avant de les ajouter à l'inventaire. Les utilisateurs peuvent également appliquer automatiquement des remises à des articles en particulier ou à un ensemble d'articles. Des rapports peuvent être générés pour n'importe quelle période de temps afin de suivre les ventes totales, les ventes par employés et le vieillissement des articles, tandis que des rapports de fin de journée peuvent facilement être créés.

Options de tarification dès :

109,00 $US/mois

  • Essai gratuit
  • Abonnement

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Canada, Mexique, États-Unis

Langues

anglais

Options de tarification dès :

109,00 $US/mois

  • Essai gratuit
  • Abonnement

Images

Elegant POS helps you find items, suspended sales, and layaway with ease.
Filter and search your store's inventory with custom fields.
Fully retail and consignment capable with attached vendors and infinite product variants.
Pre-populate your product variants to rapidly create different versions of products.
Full reports to track your store's performance and keep your accounts balanced.
Full consignor login to view and edit current inventory, payouts, rent fees, and more.
En voir 7 de plus
Vidéo de Ricochet
Capture d'écran pour Ricochet : Elegant POS helps you find items, suspended sales, and layaway with ease. Capture d'écran pour Ricochet : Filter and search your store's inventory with custom fields. Capture d'écran pour Ricochet : Fully retail and consignment capable with attached vendors and infinite product variants. Capture d'écran pour Ricochet : Pre-populate your product variants to rapidly create different versions of products. Capture d'écran pour Ricochet : Full reports to track your store's performance and keep your accounts balanced. Capture d'écran pour Ricochet : Full consignor login to view and edit current inventory, payouts, rent fees, and more.

Fonctionnalités

Nombre total de fonctionnalités pour Ricochet : 43

  • Base de données de clients
  • Caisse pour détaillant
  • Carte de fidélité
  • Catégories personnalisables
  • Catégorisation/regroupement
  • Comptes clients
  • Comptes d'utilisateur multiples
  • Données en temps réel
  • Emplacements multiples
  • Gestion de l'e-commerce
  • Gestion de la vente au détail
  • Gestion des articles mis de côté
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des employés
  • Gestion des remises
  • Gestion des retours
  • Gestion des reçus
  • Gestion des stocks
  • Gestion des taxes de vente
  • Gestion des transitaires
  • Géolocalisation
  • Impression d'étiquettes
  • Intégration comptable
  • Lecture de codes-barres et de tickets
  • Marquage
  • Mises à jour en temps réel
  • Point de vente (PDV)
  • Portail libre-service
  • Rapports de synthèse
  • Rapports de ventes
  • Rapports et statistiques
  • Rapports planifiés et automatisés
  • Recherche/Filtre
  • Signature électronique
  • Suivi de l'inventaire
  • Suivi des retours
  • Suivi des statuts
  • Traitement des cartes de crédit
  • Traitement des paiements
  • VMI (vendor managed inventory)
  • Écran tactile
  • Étiquetage

Alternatives

WooPOS

4,5
Alternative n° 1 à Ricochet
WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees...

eHopper

4
Alternative n° 2 à Ricochet
eHopper est un logiciel de caisse gratuit, multiplateforme et basé sur le cloud. Développé pour les commerces de détail...

Cumulus Retail

4,8
Alternative n° 3 à Ricochet
Cumulus Retail software is a Celerant retail management solution for small and mid-size retailers. The product helps...

Lightspeed Retail

4,2
Alternative n° 4 à Ricochet
Lightspeed POS est un outil complet de gestion des stocks et de caisse pour les commerces de détail facile à configurer...

Avis

Note globale

4,8 /5
(110)
Rapport qualité-prix
4,8/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,7/5
Support client
4,9/5

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Afficher 5 avis sur 110
Gary M.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Not Just Consignment Software - A solution.

Publié le 13/12/2019

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my...

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my customers, auto-discounts, easy access to online vendor sign-in so my consigners can see what is selling, what is owed to them and when contracts are ending, it stops the unnecessary phone calls throughout the day asking if a vendor has money to pick up.

Avantages

It is flexible. I can make this software adapt to my business needs. I can be a consigner, a store shop owner, a flea marketer, ebay consigner, craft store, space rentals, a retail store and so much more. If there is an internet connection I am in business.

Inconvénients

Ease of posting products on to the website. I am hoping the new app with help out with this. I would like to use one simple method to post a product directly to my website with pictures and all. I can kinda of do it with the mobile browser but would be so much easier with a dedicated app. I think this would help our vendors to add products.

Allow for other credit card company choices. I prefer Square as my credit card provider so to process credit cards I need to switch apps to process the transactions. It's a pain but not a deal-breaker.

Cost is a bit high at $109 a month and an extra $39 for the website. So the total annual cost to run the software is almost $1,800 a year. You save a some money by paying annually rather than monthly.

Réponse de Ricochet

Thanks for the 5 stars, Gary! We'll keep cranking away at new features that might fit your needs. The good news is that we have a significant update in the works to make the vendor listing process much better!

Athena P.
Note globale
  • Secteur d'activité: Services aux consommateurs
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Very helpful software for consignment tracking

Publié le 02/01/2020

Up until the format was updated we had a great handle on how to use the system to fit our needs. It...

Up until the format was updated we had a great handle on how to use the system to fit our needs. It has proven to be a great help in that multiple users can have access to the same information. There is however an extreme lack of communication. We were not informed that the entire format was being changed and logged in one day to a new set-up with no option to revert back. Features are also disabled or removed without letting the clients know causing navigation issues.

Avantages

This software is extremely helpful in tracking our consignors, their sales, percentages, and important data such as addresses and phone numbers. The newer format also allows us to add images if inventory items which will be very helpful when we have more staff available to log the inventory.
It is also very helpful to be able for all users to see what inventory items are in stock vs paid out to the client as well as notes left by other users.

Inconvénients

I don't like that the software assigns its own descriptors to each client rather than offering the user an option of using its descriptors or your own. I understand these markers are important for the automation algorithm but not helpful for many. Also, since we do not use bar-code scanning and enter all sales manually, the newer layout DOES NOT ALLOW us to find the inventory by our own parameters in the POS tab (ie. client name or consignor number). This has proven to be a time consuming annoyance.

Réponse de Ricochet

Thanks for the review, Athena. Sorry you had trouble migrating to the newer version. We try our best to make sure we modify and keep the most essential functions as the software improves.

Darla J.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Ricochet user

Publié le 11/01/2020

Avantages

Ease of use, accessibility of customer support on weekdays, the price is fair, lots of features.

Inconvénients

Unless this isn't a software issue (and instead is a lack of knowledge on the user's part) I don't care for how small the print is on the stickers we print to put on our inventory.

Réponse de Ricochet

Thanks for the feedback, Darla. We're sorry that the print is too small for your labels. As we build more label templates, there may be a way we can give you the option to increase the font size.

Lisa S.
Note globale
  • Secteur d'activité: Art/artisanat
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Exceptional Customer Service

Publié le 18/12/2020

Easy to use. Excellent support!

Easy to use. Excellent support!

Avantages

I am a jewelry artist. I have my jewelry on consignment in several different locations. Two of my locations use Ricochet. I love it! It is easy to enter my merchandise and I can see in real time what is selling. That is amazing!

Their customer support was exceptional. I couldn't believe it. I did a software upgrade on my computer, which for some reason erased my label printer software. I reinstalled but it wouldn't print labels. I contacted Ricochet and got [SENSITIVE CONTENT HIDDEN], one of their IT people. Remember...I am a consignor in stores that use Ricochet...so they are not actually making any money off of me. [SENSITIVE CONTENT HIDDEN] spent over an hour with me trying to fix it. Ultimately he couldn't so suggested I contact Dymo For a week I tried to find a way to contact them...no luck. Next I contacted Microsoft to see if anyone else was having problems printing after the upgrade. That was a total nightmare. Their IT person was in another country, didn't speak English very well, and was reading from a script. It was awful. Most customer service is like that now.
I contacted [SENSITIVE CONTENT HIDDEN] again today and he gave me contact info for Dymo. I will be trying them next now that I have their contact info!

Inconvénients

The only complaints that I have is that it was a little hard to figure out how to get help. As a consignor I don't have direct access to them. I found their "help" blogs I read an article about label printing but it didn't fix my problem so I gave them a "frown face". They started a chat with me almost instantly.

The the complaint is the jewelry tags that they use. Barbell jewelry tags are awkward to use. I use rat tail jewelry tags with other software. You can actually print a barcode and description with those. I am assuming that would be better for the store also as they would'nt have to hand enter the SKU.

Réponse de Ricochet

Thanks for the review, Lisa! We love to hear that both consignors and stores get to have an excellent experience with Ricochet. Please reach out to us if you are still struggling with that label printer. We can give it another shot.

Carina L.
Note globale
  • Secteur d'activité: Mode et vêtements
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

From entering items manually to full integration!

Publié le 23/12/2019

I love being able to serve my consignors and customers using one software.

I love being able to serve my consignors and customers using one software.

Avantages

What I like most about this software is the user-friendly interface. As a new business, we needed a software that wasn't going to take months of trial to figure out and that could integrate a lot of the steps to save time. I love that it has been able to accommodate our business needs as we grow and we are excited for new features to release. We also love the team behind the software who is always available to answer any questions or concerns.

Inconvénients

What I like the least about this software is the limitation on the selection of an integrated payment processor. There is basically no other option. I would love if it could integrate with square so I can take payments on my phone and on the go. Another thing I dislike is the limited information on reports. It would be great to have more bookkeeping/accounting details integrated into them. I also dislike that it doesn't have some basic features I find would be helpful as a business owner.

Réponse de Ricochet

Thanks for the 5-stars, Carina! We are working to expand reporting this year. And our payments partner is building a mobile device as well! Hopefully, these will help sort out some of your needs this year.

Afficher 5 avis sur 110 Lire tous les avis

Ricochet - FAQ

Voici quelques-unes des questions fréquentes sur Ricochet.

Types de licences disponibles pour Ricochet :

  • À partir de: 109,00 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Disponible

Nous n'avons pas d'informations sur les fonctionnalités de Ricochet.

Utilisateurs habituels du logiciel Ricochet :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500

Langues dans lesquelles Ricochet est disponible :

anglais

Appareils pris en charge par Ricochet :

iPhone (mobile), iPad (mobile)

Applications s'intégrant à Ricochet :

Mailchimp, QuickBooks Online Advanced

Ressources d'aide disponibles pour Ricochet :

Service client/e-mail, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Ricochet.