Campspot
Campspot
En savoir plus sur Campspot
Campspot est la meilleure solution de gestion des réservations pour beaucoup d'entreprises d'hôtellerie et de loisirs aux États-Unis et au Canada, y compris les parcs de camping-cars, les terrains de camping familial, les centres de loisirs, les groupes immobiliers, les festivals, les parcs régionaux et municipaux, les parcs d'exposition et les marinas.
Ce logiciel comprend des fonctionnalités de génération de revenus et de gain de temps, telles que la tarification dynamique, l'entretien ménager, l'enregistrement sans contact, la signature électronique, la gestion PDV (point de vente), la facturation récurrente des invités, un moteur de règles métiers flexible, l'optimisation des grilles de réservation, le reporting automatisé, l'option de blocage de site, la carte interactive personnalisée, entre autres.
Campspot est basé sur cloud, ce qui signifie que tous les utilisateurs peuvent accéder à la plateforme en temps réel depuis leur appareil connecté à Internet. L'algorithme d'optimisation de la grille permet aux gestionnaires de parcs et de terrains de camping d'éliminer les trous de réservation afin de maximiser leur revenu sur chaque site. Lorsqu'il n'y a pas de disponibilité, Campspot la crée avec son algorithme d'optimisation exclusif et programmatique. Les utilisateurs peuvent configurer des frais de verrouillage personnalisés pour améliorer la satisfaction des clients et collecter des revenus supplémentaires en offrant une garantie.
Campspot permet également aux utilisateurs de proposer des modules complémentaires supplémentaires aux clients, tels que la location de voiturettes de golf, lors du processus de paiement. Le moteur de réservation moderne et intuitif encourage ces achats complémentaires, tandis que les flux de travail intuitifs et les règles métier aident à réduire le besoin de formation et les erreurs coûteuses. Les clients adorent l'expérience de réservation Campspot.
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ResNexus
Checkfront
Bonfire
OpenHotel PMS
Avis
Vous avez déjà Campspot ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Our experience with Campspot
Publié le 14/08/2018
Even though it's a new software, they keep adding features and are farther along than any company...
Even though it's a new software, they keep adding features and are farther along than any company we've worked with in the past. It just keeps getting better with time.
Avantages
- The lock-in fees and optimization help us increase revenue and fill our grid
- Our guests can easily add golf carts and other extras to their stay during the reservations process
- It's easy to add and edit campground rules, rates, photos, packages, and events
- Staff picks it up quickly
Inconvénients
- It's a new software, which means it has its challenges and many features are still to come
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Campspot is made for the new normal
Publié le 12/08/2020
My experience with Campspot has been wonderful. The software is easy to use, very intuitive, and...
My experience with Campspot has been wonderful. The software is easy to use, very intuitive, and efficient when taking reservations over the phone. And I can't say enough about the exceptional customer service. Every request I have sent has had a quick response and resolution. The customer sat employees really make you feel comfortable asking any questions you might have regarding the use of the software.
Avantages
The best parts about Campspot, to me, are the online check-in function, and the pencil-in-hold feature. Both are great for parks who have closed their offices due to safety concerns during the pandemic. Everything can be handled via email and it has streamlined my reservations and check-ins. I plan on using these features even after opening up my office again.
Inconvénients
There is no way to offer a daily discount on the consumer site, so I ask my customers to leave a note during checkout with their discount affiliation. Most guests do not read most of the instructions I provide so I get a lot of calls asking how to get their discount applied. I would like to see a feature that allows guests to select their own discounts during online booking.
Alternatives envisagées
BonfirePourquoi choisir Campspot
I honestly started looking at Campspot because of the beautiful design. I was a designer in a previous life and I am drawn to software that looks professional, clean, and modern. But after my initial contact with my account manager, I realized this was actually going to save me a lot of money and time as well as looking good.Logiciel antérieur
CheckfrontPourquoi passer à Campspot
Design, price- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Bait & Switch
Publié le 23/03/2023
We're a small campground in Montana that is open four months of the year. We provide affordable...
We're a small campground in Montana that is open four months of the year. We provide affordable camping primarily for riders of the Great Divide Mountain Bike Route. Campspot went to great lengths to get us to sign on 18 months ago. We did so and spent a great deal of our time onboarding. After one season with them they announced we'd have to pay $100 a month in addition to the service fees we agreed to originally. For Campspot to take our time and energy knowing they would be charging this fee to a small campground less than a year later was unethical. We're now looking at the upcoming season with no idea what we're going to do for handling our bookings being charged the same amount as a massive RV Park thats open 12 months of the year. We'd be better off if they'd have left us alone.
Avantages
It worked great as sold to us. Trouble is that didn't last.
Inconvénients
They wasted our time onboarding us only to raise their prices beyond what we can afford. They lied to us by telling us they wanted to work with small camps.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Campspot makes booking sites easy!
Publié le 17/07/2020
Overall, campspot is great. My staff was reluctant at first but now they are loving the new...
Overall, campspot is great. My staff was reluctant at first but now they are loving the new software!
Avantages
I love the ease of booking a reservation on the backend as well as the online platform. Our guests are excited to be able to book anytime! The grid optimization is a key feature that has eliminated the manual “Tetris” playing we used to do with our grid. The lock site fee to most campers is a no brainer and the extra revenue from that has been excellent! We are very happy with campspot and the support from them has been amazing.
Inconvénients
The billing features For long term campers could use a little work. Most monthly campers Are billed from the day they arrive until that day in the next month. The billing side doesn’t quite like that, and it causes lots of confusion from customers why we have to always edit their bill.
I also wish you could choose which invoice to attach a meter reading to. I am finding them being doubled on reservations because they are attaching to the wrong monthly invoice.
Pourquoi choisir Campspot
Because parcs wasn’t giving us what we needed any more andPourquoi passer à Campspot
Ease of use. Cost was less expensive !- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
AWESOME Reservation Software
Publié le 24/02/2020
Avantages
We love that the product was designed by people that really understand campground reservations.
We love the support. They are always there when you need them.
We love that they offer all types of reports that will be needed for your business.
We love that they ask for our opinion and ideas. Several of which they have implemented in updates they do frequently.
We love the easy in which our customer can make a reservation any time, 24/7/365.
Love Campspot and highly recommend it to every campground owner.
Inconvénients
Hmmmmmm, can't come up with any. We love Campspot.
Alternatives envisagées
ResNexusPourquoi choisir Campspot
The overall appeal of the consumer side of the software. When your customer clicks the link to make the reservation, they know they know they are in the right spot. The consumer side really highlights your campground. The ease in which they can make a reservation. Your customer is confident that they are reserving at your campground.Pourquoi passer à Campspot
The overall appeal of the consumer side of Campspot is leaps and bounds ahead of any competitor. The customer service is by far the best around.Campspot - FAQ
Voici quelques-unes des questions fréquentes sur Campspot.Q. Quels sont les types de licence disponibles pour Campspot ?
Types de licences disponibles pour Campspot :
- Version d’essai gratuite : Non disponible
Q. Qui utilise Campspot ?
Utilisateurs habituels du logiciel Campspot :
11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Campspot est-il disponible ?
Langues dans lesquelles Campspot est disponible :
anglais
Q. Campspot prend-il en charge les appareils mobiles ?
Appareils pris en charge par Campspot :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Campspot peut-il s'intégrer ?
Applications s'intégrant à Campspot :
BnBerry, HubSpot CMS Hub, HubSpot Marketing Hub, Mailchimp, RoverPass, Slice, Unifocus, Vrbo
Q. Quelles sont les ressources d'aide disponibles pour Campspot ?
Ressources d'aide disponibles pour Campspot :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Campspot.
