Gate Sentry

Streamlines guest and vendor access at the gate as it should. It speeds the entry process and lets the gate focus on processing instead of calling. The ability to keep a list of visitors and vendors is very useful. Great to get a ding and an email when someone arrives. Nice to have history. Much better than the manual phone process. Much!

Several warts and functional shortcomings.
User Interface:
-I am an android user
-Must 'multitask' out of app vs a simple button or swipe exit as most accept
-Primitive look and feel
-On entering app you see profile info when instead it should likely be action or action selection oriented
-Many vendors are used by many neighbors. It would be nice for the app to offer a user to add a known name to his list.

Integration
-Would like to be able to directly integrate with HOA Neighborhood apps like Nabr and Accounting
-Better (or queryable) reporting on usage etc

Rare but occaisional processing failures
-Sometimes names go missing or comeback, occaisional gate issues -trouble is we never know where the problem really is but the reputation of the tool suffers when it happens.

Alert us when visitors arrive giving us sense of security.

Sometimes our permanent list disappear, and the security guard has turn away people that was on my permanent list.

I am part of an HOA that uses Gate Sentry to manage visitors into our gated community. I like the fact that I can have separate areas for my guest (temporary or permanent) and vendors that visit my house. I do like getting notifications on my phone when guests have been cleared by the Security guards to enter our community.

There have been 2 occasions when all of my guest and vendors disappear. I am not sure if it is a issue with Gate Sentry or my HOA/Security company deleting everything. There doesn't seem to be a way to backup your guest lists to recall them in this event.