uSked is a scheduling tool and logistics management platform for businesses which offer hourly-based services. The cloud-based tool aims to help users streamline their service requests, schedule services, manage availability, provide feedback, and manage clients, all from one platform. Examples of uSked clients include: higher educational institutions, language interpreting agencies, translation businesses, and any other service-based companies. With uSked, service providers (like interpreters or note-takers) are able to create, manage, and view meetings or assignments.
With uSked, service provides are able to create, manage, and view appointments and assignments. Users can view their current and previous assignments, and can enter an assignment file to view the nature of the request, status, date, location, client, and more. With the service request details page, service providers can send messages or makes calls to the related POC, and view the location on a GPS-enabled map. The calendar tool facilitates collaborative scheduling by giving users an overview of upcoming assignments and who they are assigned to, and allowing service providers to search for available appointments and assign themselves to those for which they have availability.
uSked consolidates assignments, service requests, confirmations, hourly time tracking, payroll, and invoicing into one system in order to simplify service scheduling for both service providers and their clients. Clients are able to login to the uSked self-service portal to access the calendar schedule, view their upcoming or previous assignments, and create new requests for services. uSked facilitates service requests by allow customers to input details such as date, time, location, type of service, dress code, number of service providers required, and more. Service providers can manage invoices for completed assignments within uSked, either individually or in bulk. Invoices are sent to clients in .PDF format.
(from previous) barriers is paramount and greatly appreciated.
Positive except for on campus at NIH, and other government entities where the wifi makes it impossible to access the app and there is no service in basements or in centers of buildings.
The ability to see everything in one place in one glance.
That it cannot be used off-line. I great new feature would be that once you have viewed and downloaded it in the morning, you have it available all day. This would save battery and reduce frustration in accessing info when you phone cannot connect to Wifi and there is no cell phone service. I realize that sometimes schedules are updated but often the scheduling team sends a text or email to alert when that has happened. The option of this would be wonderful. The lack of address compatibility with Google maps is also limiting. It currently only is comparable with Apple Maps, which is a supremely inferior app compared with Google Maps. Having newer, updated or just a variety of options would be very beneficial. In addition we are not able to copy the address listed directly to be able to past it into Google Maps. You have to open up Apple Maps copy it then back out of Apple Maps and back into Google Maps. This seems insignificant but it is frustrating when you are a freelance interpreter working all over the city and you can't find your assignments with ease. Lastly, I would very much like to have my teams contact info email and cell number on the app. Sometimes one or the other or both does not work, and it is an extra step to have to go through scheduling to ask for it when we are about to go spend a few hours or all day teaming with that person. It is paramount we are able to reach out to our teams and create common ground. Anything that can foster that or eliminate
We LOVE uSked and we know you will too. The uSked team is extremely supportive and responsive to our needs. They understand the scheduling and business needs of interpreting agencies and the design of the software reflects this. uSked makes our jobs easier to do and has improved overall efficiency so we have time to focus on other aspects of our business.
We love many features of this software including:
- The simplicity of scheduling, invoicing, and paying for services all through one integrated software.
- A mobile app in addition to a web portal that allows requesters, interpreters, and clients to all see their appointments, the providers assigned, make changes, and provide feedback quickly and easily.
- Creating recurring assignments and updating recurring assignments is easily done with a few clicks.
- Standard reports are available along with easy to customize reports to fit your company's needs.
- The development team is open to input and quickly incorporates innovative suggestions.
Our previous software could offer assignments via text message and email simultaneously. Although this feature is not available, it soon will be available and we are excited that this improvement is being added.
The web version is very functional and full of useful information that's easy to find. Searching for and requesting open jobs is a breeze in both the website and the app; calendar view in app is clear.
The web version has no issues that I've found; the app has several. The assignment screen always defaults to tomorrow's jobs and I have to scroll back to get to the info for the job I'm about to go to. Adding jobs to my invoice via the app always takes a number of tries because of repeated errors, and sometimes the reason it gives for not adding an assignment is wrong (like showing that this is in the next pay period when it's actually just not past the grace period).
The app is also very finicky about internet signal. It often won't work because of a bad connection, when I don't have problems with any other app using the internet.
Many good features for scheduling purposes. One-day and Seven-day view allow for a good overview of service providers on the schedule and show what options there are to assign people. Rolling the mouse over names and numbers for a quick profile of the service provider or job information without having to leave the page is time-saving and convenient! The ability to run various reports related to billing, hours of service, pay rates, service zones and more serves many purposes for whatever a specific company may need. The system also processes payroll, leave and identifies staff vs contractors, a wonderful asset for businesses!
It can be tough to learn at first because there are so many features. It is not obvious how to use these features at first and you may not be sure how to find them.
It's a good basic program for finding work and billing. A little difficult to search for work within certain parameters, but not impossible.
Calendar view functions. Ability to download PDFs of invoices. Ability to customize color themes.
Low search functionality. You can search for work by day, but not by time period or clients. Would be nice to see all jobs available at a certain location. This is especially important for people with badges for specific clients and want to find all the work there they can. Also, unable to search for all my PDF invoices past a certain time frame if I need old information. Perhaps an archive section for things 2 years and older would work well. Also, question marks for "more information" should provide hovering windows and not make us have to open a whole new page to see what things mean.
Contact uSked for pricing information.
Voici quelques-unes des questions fréquentes sur uSked.
Types de licences disponibles pour uSked :
Type de licence: Abonnement
version d'essai gratuite: Disponible
Contact uSked for pricing information.
Fonctionnalités du logiciel uSked :
Utilisateurs habituels du logiciel uSked :
Entreprises de taille moyenne, PME
Langues dans lesquelles uSked est disponible :
Types de licences disponibles pour uSked:
Appareils pris en charge par uSked :
Applications s'intégrant à uSked :
Ressources d'aide disponibles pour uSked :
Support en ligne, Support téléphonique