ManageEngine Remote Access Plus

ManageEngine Remote Access Plus

Enterprise remote support solution for system administrators

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ManageEngine Remote Access Plus - Présentation

ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location. Key tools include advanced remote desktop sharing, system manager, Wake on LAN, remote command prompt, file manager, registry, remote shutdown and more.

ManageEngine offers HIPAA compliant, advanced remote control functionality that enables system administrators and help desk technicians to support the network’s computers from anywhere. Users can assist Mac, Windows and Linux computers with over ten high quality features including file transfer, multi-monitor support, integrated chat, record remote sessions, collaborative troubleshooting, and more. The system manager tool helps remotely access and manage any client's computer and services to resolve issues quickly through features such as access command prompt, registry, event viewer, file sharing, printer and device management, and more.

Voice, video and text chat capabilities enables technicians to instantly collaborate with the end user to remotely provide assistance and help during troubleshooting. Users can initiate chats from home screen, as well as via the remote control screen. The wake on LAN feature allows users to turn remote computers on on-demand, individually or in bulk with a few clicks, and get detailed agent status updates. The smart remote shutdown component shows which live computers have zero active users and remotely turns them off, locks them, or puts them to sleep. Audit-ready, real-time reports help users maintain records on all activity which provide them with visibility on the tasks performed in a holistic view.

Prix

À partir de
20,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Licence unique
Abonnement

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

danois, néerlandais, anglais, finnois, français et 7 autres, allemand, irlandais, italien, japonais, espagnol, taïwanais, turc

ManageEngine Remote Access Plus - Prix

À partir de
20,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Licence unique
Abonnement

Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

The solution is available in 3 editions: Free, Standard, and Professional.

ManageEngine Remote Access Plus - Fonctionnalités

  • Chat
  • Intégration de tiers
  • Messagerie instantanée
  • Monitoring
  • Rapports et statistiques

  • API
  • Communication multicanal
  • Enquêtes et feedback
  • Gestion de la base de connaissances
  • Gestion des flux de travail
  • Gestion des tickets de support
  • Historique des contacts
  • Hiérarchisation
  • Intégration CRM
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Notifications automatiques
  • Stratégie de marque personnalisable
  • Surveillance en temps réel
  • Tableau de bord d'activités

Plus d'informations sur ManageEngine Remote Access Plus

ManageEngine Remote Access Plus - Principales fonctionnalités

  • Advanced remote control
  • Audit ready reports
  • Collaboration tools
  • Create folders on remote computers
  • Device manager
  • Drag and drop files to remote computers
  • Event viewer
  • File transfer
  • Manage devices and drivers
  • Manage printers and shares
  • Manage software
  • Manage users and groups
  • Manipulate registry keys and values remotely
  • Multi monitor support
  • Power status tracking on network computers
  • Record remote sessions
  • Remote desktop sharing
  • Remote file manager
  • Remote monitoring
  • Remote registry
  • Remote shutdown
  • Remote task manager
  • Reporting
  • Troubleshooting
  • Voice, video and text chat
  • Wake on LAN

Avantages

  • ManageEngine Remote Access Plus helps reduce troubleshooting time with tools such as remote file transfer, system manager, Wake on LAN, remote shutdown, and more.

  • Connect to any computer within the corporate network irrespective of their location with the advanced remote control tool.

  • Collaborate with other technicians to troubleshoot each and every issue as a team through voice and video chat.

  • Remote shutdown live computers with zero active users to cut down running costs.

  • Get audit-ready, real-time reports for complete visibility on initiated remote sessions, registry value exports, chat history, and more.

  • ManageEngine Remote Access Plus - FAQ

    Voici quelques-unes des questions fréquentes sur ManageEngine Remote Access Plus.

    Q. Quels sont les types de licence disponibles pour ManageEngine Remote Access Plus ?

    Types de licences disponibles pour ManageEngine Remote Access Plus :

    À partir de: 20,00 $US/mois

    Type de licence: Gratuit, Licence unique, Abonnement

    version d'essai gratuite: Disponible

    Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

    The solution is available in 3 editions: Free, Standard, and Professional.

    Q. Quelles sont les principales fonctionnalités du logiciel ManageEngine Remote Access Plus ?

    Fonctionnalités du logiciel ManageEngine Remote Access Plus :

    • Advanced remote control
    • Audit ready reports
    • Collaboration tools
    • Create folders on remote computers
    • Device manager
    • Drag and drop files to remote computers
    • Event viewer
    • File transfer
    • Manage devices and drivers
    • Manage printers and shares
    • Manage software
    • Manage users and groups
    • Manipulate registry keys and values remotely
    • Multi monitor support
    • Power status tracking on network computers
    • Record remote sessions
    • Remote desktop sharing
    • Remote file manager
    • Remote monitoring
    • Remote registry
    • Remote shutdown
    • Remote task manager
    • Reporting
    • Troubleshooting
    • Voice, video and text chat
    • Wake on LAN

    Q. Qui utilise ManageEngine Remote Access Plus ?

    Utilisateurs habituels du logiciel ManageEngine Remote Access Plus :

    Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

    Q. Dans quelles langues ManageEngine Remote Access Plus est-il disponible ?

    Langues dans lesquelles ManageEngine Remote Access Plus est disponible :

    danois, néerlandais, anglais, finnois, français, allemand, irlandais, italien, japonais, espagnol, taïwanais, turc

    Q. Quels sont les types de licence disponibles pour ManageEngine Remote Access Plus ?

    Types de licences disponibles pour ManageEngine Remote Access Plus:

    Gratuit, Licence unique, Abonnement

    Q. ManageEngine Remote Access Plus prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par ManageEngine Remote Access Plus.

    Q. Avec quelles applications ManageEngine Remote Access Plus peut-il s'intégrer ?

    Nous n'avons pas d'informations sur les intégrations offertes par ManageEngine Remote Access Plus.

    Q. Quelles sont les ressources d'aide disponibles pour ManageEngine Remote Access Plus ?

    Ressources d'aide disponibles pour ManageEngine Remote Access Plus :

    FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo