CommandCenterHD

CommandCenterHD

The Digital Signage that Inspires Action With Your Audience

4.6/5 (60 avis)

CommandCenterHD - Présentation

Description du logiciel CommandCenterHD

Keep Audiences Engaged with Daily Curated Content |
Your deployment needs data-integrated content programs to solve your workplace problems. Whether you need to increase employee retention, boost manufacturing floor productivity, or enhance your retail experience- Industry Weapon's CommandCenterHD has content programs to make an impact.

The Digital Signage Platform That Inspires Action With Your Audience |
CommandCenterHD is a cloud-based, hardware-agnostic digital signage platform which allows organizations to create, schedule, and broadcast content across multiple displays and locations. The software can be used on existing devices, and Industry Weapon also offers a range of media players for different signage applications.

Digital Signage Made Simple |
CommandCenterHD’s drag-and-drop interface and WYSIWYG editor allow users to edit and manage content from within their web browser. Content can be scheduled using a variety of options, and advanced content distribution technologies are designed to ensure that all content is delivered on time.

Endless Options for Optimal Engagement |
CommandCenterHD offers a library of app integrations which can be used to pull data for displays in real time, including event information, social media content, KPIs, menus, and more. The emergency alert system can be used to broadcast information simultaneously through all screens during emergency situations. Users can also group and manage users, and control access to features and content using customizable roles.

CommandCenterHD - Présentation

Prix

À partir de
750,00 $US/année

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Contact Industry Weapon for pricing information. Users never charged for tech support nor training.


CommandCenterHD - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Japon, Amérique latine, Mexique
Langues
anglais

Captures d'écran

Capture d'écran pour CommandCenterHD : CommandCenterHD's Events App for Important Date Reminders
Capture d'écran pour CommandCenterHD : CommandCenterHD's Events App for Important Date Reminders Capture d'écran pour CommandCenterHD : CommandCenterHD's Promotional Engagements Capture d'écran pour CommandCenterHD : CommandCenterHD's Interactive Directory Templates Capture d'écran pour CommandCenterHD : CommandCenterHD's Video Donor Wall Templates Capture d'écran pour CommandCenterHD : CommandCenterHD's Emergency Alert Integration for Real-Time Instructions Capture d'écran pour CommandCenterHD : CommandCenterHD's Voice Program for Retail and Social Media hybrid messaging. Capture d'écran pour CommandCenterHD : CommandCenterHD's Wayfinding Capabilities Capture d'écran pour CommandCenterHD : CommandCenterHD's Employee Retention Program

CommandCenterHD - Avis

CommandCenterHD - Avis

Note globale
4.6
/
5 60 avis
Excellent
44

Très bien
10

Moyen
5

Médiocre
0

Mauvais
1

Rapport qualité-prix
4.5
Fonctionnalités
4.4
Simplicité d'utilisation
4.2
Support client
4.8
90% des utilisateurs recommandent cette application
Kristi C.

Great Customer Service

We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.


Traduire avec Google Translate
Amanda M.

Essential Tool for Internal Comms

I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI. So, I have had to pick it up. [SENSITIVE CONTENT HIDDEN] has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue. When we do, it is resolved in <30 minutes. They really take care of their clients.


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Jeffrey T.

CommandCenterHD

We were able to implement our digital signs project in a timely manner. Troubleshooting has been a breeze with an easy to use GUI. We have also set up emergency notifications through out the enterprise that is tied into the emergency broadcast system of the Police Department.

Experiences with sales and tech support personnel have been pleasant, prompt and productive. I would buy this product again.


Traduire avec Google Translate
Jennifer R.

Lead Fitness Wellness Services

I was downloading content and the videos would not load properly. I did not reach out to the customer help desk, they emailed me stating they noticed that 3 videos did not load, the rep then loaded the videos and let me know this in the email. I called to ask a few questions and to speak to the rep and we were cut off while working on a question I had, and he returned my call.


Traduire avec Google Translate
Eric S.

CommandCenterHD with Embedded LG Players

CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.


Traduire avec Google Translate
Kristi C.
Secteur d'activité: Divertissement
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Great Customer Service

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 05/04/2019
Provenance de l'avis : Capterra

We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.

Avantages

We are a small department at a larger university. The university as a whole uses CommandCenterHD across campus to control all digital signage. Our department (performing arts venue) uses it to control our promotional televisions in the lobby and box office. The software is simple to navigate with nearly instant playback after changes are made. We are very impressed with the ease of use and the customization it allows.

Inconvénients

It is not mobile friendly when you are trying to update your digital signage on a mobile device or iPad. The dashboard is only 100% functional on a desktop computer.

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Réponse de Industry Weapon

Thanks for your feedback Kristi! Excited to see the amazing things Ball State does with Social Buzz!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Amanda M.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 501-1 000 employés
Traduire avec Google Translate

Essential Tool for Internal Comms

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 31/07/2019
Provenance de l'avis : Capterra

I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI. So, I have had to pick it up. [SENSITIVE CONTENT HIDDEN] has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue. When we do, it is resolved in <30 minutes. They really take care of their clients.

Avantages

The ability to customize our displays by location and even down to the device. For example, we have six TVs in our main building. We can run campaigns only on certain floors. We do this when we have certain guests coming or team-specific events. The customization piece along with being able to pre-set the schedules for our campaigns are great features.

Inconvénients

It took me a little while to figure out the difference between a device, channel, and campaign. But the customer service rep explained it really well:
Device = TVs in different rooms of the house
Channel = Netflix, Amazon Prime, YouTube
Campaign = The Show that plays

You get to choose all of the above--what your viewers watch, on which channel and which TV.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jeffrey T.
Secteur d'activité: Enseignement supérieur
Taille de l'entreprise: 10 001+ employés
Traduire avec Google Translate

CommandCenterHD

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/10/2018
Provenance de l'avis : Capterra

We were able to implement our digital signs project in a timely manner. Troubleshooting has been a breeze with an easy to use GUI. We have also set up emergency notifications through out the enterprise that is tied into the emergency broadcast system of the Police Department.

Experiences with sales and tech support personnel have been pleasant, prompt and productive. I would buy this product again.

Avantages

1. Integration with RAVE (emergency alert system).
2. Amazing tech and sales support. Our sales/account rep bends over backwards to provide quick and comprehensive services. I requested a media box to test and we had it in less than a week.
3. The company is willing to work with me in implementing our procedures. I get email notifications before each upgrade and another email when the upgrade is done.

Inconvénients

Under the 'Manage Devices' section - the Filter defaults to 'My Devices' rather than defaulting to 'All' .

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jennifer R.
Secteur d'activité: Pétrole et énergies
Taille de l'entreprise: 1 001-5 000 employés
Traduire avec Google Translate

Lead Fitness Wellness Services

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 01/11/2019
Provenance de l'avis : Capterra

I was downloading content and the videos would not load properly. I did not reach out to the customer help desk, they emailed me stating they noticed that 3 videos did not load, the rep then loaded the videos and let me know this in the email. I called to ask a few questions and to speak to the rep and we were cut off while working on a question I had, and he returned my call.

Avantages

Easy to understand. East tutorials on line, great customer services when needed

Inconvénients

nothing comes to mind that I do not like about the software

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Eric S.
Secteur d'activité: Matières plastiques
Taille de l'entreprise: 201-500 employés
Traduire avec Google Translate

CommandCenterHD with Embedded LG Players

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 29/01/2019
Provenance de l'avis : Capterra

CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.

Avantages

It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive.

Inconvénients

The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime.

This link:

https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon#devices

Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally.

Traduire avec Google Translate

Réponse de Industry Weapon

Eric,

Appreciate your review and glad that you love the content and usability. That said, very sorry about the hardware issues you've experienced. We are working with the manufacturer to resolve your issue as soon as possible.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8.9/10
Basé sur 60 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

CommandCenterHD - Prix

CommandCenterHD - Prix

À partir de
750,00 $US/année
Essai gratuit
Abonnement
Rapport qualité-prix

Contact Industry Weapon for pricing information. Users never charged for tech support nor training.

Contact Industry Weapon for pricing information. Users never charged for tech support nor training.

Rapport qualité-prix
4.5/5
Basé sur 60 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

CommandCenterHD - Fonctionnalités

CommandCenterHD - Fonctionnalités

API
Analyse de campagne
Analyse en temps réel
Analytique de l'engagement
Gestion d'e-mail marketing
Gestion de contenu
Gestion des campagnes
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Marketing multicanal
Modèles personnalisables
Monitoring
Notifications automatiques
Rapports et statistiques
Segmentation des campagnes
Stratégie de marque personnalisable
Tableau de bord d'activités
Tests A/B
Fonctionnalités
4.4/5
Basé sur 60 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur CommandCenterHD

Plus d'informations sur CommandCenterHD

CommandCenterHD - Principales fonctionnalités

  • Access controls
  • Automatic player updates
  • Bulk data uploads
  • Campaign Management
  • Campaign Reporting
  • Content Management
  • Content scheduling
  • Customizable Branding
  • Customizable Templates
  • Customizable roles
  • Data Security
  • Flexible configuration
  • Interactive content support
  • Layout management
  • Media RSS
  • Media library
  • Multi-screen support
  • Playlist management
  • Remote display management
  • Single Sign-On Capabilities
  • Single sign-on (SSO)
  • Social media integrations
  • Third party app integrations
  • User group management
  • Visual editor

Avantages

  • FREE, Professionally Curated Content and data-integrated campaigns to keep signage fresh each day.

  • Built-in touch capabilities enable the use of interactive content for retail consumer engagement, event booking, and wayfinding.

  • CommandCenterHD offers an apps library with a range of integrations to display menus, event info, KPIs, social media content, important dates and reminders.

  • The emergency alert system can be used to broadcast information to all screens simultaneously.

  • Users can be segmented into groups by department or location, and access to features and content can be restricted using customizable roles.

  • CommandCenterHD - FAQ

    CommandCenterHD - FAQ

    Voici quelques-unes des questions fréquentes sur CommandCenterHD.

    Q. Quels sont les types de licence disponibles pour CommandCenterHD ?

    Types de licences disponibles pour CommandCenterHD :

    À partir de: 750,00 $US/année

    Type de licence: Abonnement

    Essai gratuit: Disponible

    Contact Industry Weapon for pricing information. Users never charged for tech support nor training.

    Q. Quelles sont les principales fonctionnalités du logiciel CommandCenterHD ?

    Fonctionnalités du logiciel CommandCenterHD :

    • Access controls
    • Automatic player updates
    • Bulk data uploads
    • Campaign Management
    • Campaign Reporting
    • Content Management
    • Content scheduling
    • Customizable Branding
    • Customizable Templates
    • Customizable roles
    • Data Security
    • Flexible configuration
    • Interactive content support
    • Layout management
    • Media RSS
    • Media library
    • Multi-screen support
    • Playlist management
    • Remote display management
    • Single Sign-On Capabilities
    • Single sign-on (SSO)
    • Social media integrations
    • Third party app integrations
    • User group management
    • Visual editor

    Q. Qui utilise CommandCenterHD ?

    Utilisateurs habituels du logiciel CommandCenterHD :

    Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

    Q. Dans quelles langues CommandCenterHD est-il disponible ?

    Langues dans lesquelles CommandCenterHD est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour CommandCenterHD ?

    Types de licences disponibles pour CommandCenterHD:

    Abonnement

    Q. CommandCenterHD prend-il en charge les appareils mobiles ?

    Appareils pris en charge par CommandCenterHD :

    iPhone, iPad

    Q. Avec quelles applications CommandCenterHD peut-il s'intégrer ?

    Applications s'intégrant à CommandCenterHD :

    Blackboard Collaborate, Cognos, Dropbox, Google Drive, LinkedIn, Okta, Salesforce Sales Cloud, SharePoint, Twitter, Zendesk

    Q. Quelles sont les ressources d'aide disponibles pour CommandCenterHD ?

    Ressources d'aide disponibles pour CommandCenterHD :

    FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo