CommandCenterHD - Présentation
Description du logiciel CommandCenterHD
Keep Audiences Engaged with Daily Curated Content |
Your deployment needs data-integrated content programs to solve your workplace problems. Whether you need to increase employee retention, boost manufacturing floor productivity, or enhance your retail experience- Industry Weapon's CommandCenterHD has content programs to make an impact.
The Digital Signage Platform That Inspires Action With Your Audience |
CommandCenterHD is a cloud-based, hardware-agnostic digital signage platform which allows organizations to create, schedule, and broadcast content across multiple displays and locations. The software can be used on existing devices, and Industry Weapon also offers a range of media players for different signage applications.
Digital Signage Made Simple |
CommandCenterHD’s drag-and-drop interface and WYSIWYG editor allow users to edit and manage content from within their web browser. Content can be scheduled using a variety of options, and advanced content distribution technologies are designed to ensure that all content is delivered on time.
Endless Options for Optimal Engagement |
CommandCenterHD offers a library of app integrations which can be used to pull data for displays in real time, including event information, social media content, KPIs, menus, and more. The emergency alert system can be used to broadcast information simultaneously through all screens during emergency situations. Users can also group and manage users, and control access to features and content using customizable roles.
CommandCenterHD - Présentation
Prix
Types de licence
Contact Industry Weapon for pricing information. Users never charged for tech support nor training.
CommandCenterHD - Fonctionnalités
Captures d'écran
CommandCenterHD - Avis
CommandCenterHD - Avis
Great Customer Service
We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.
Essential Tool for Internal Comms
I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI. So, I have had to pick it up. [SENSITIVE CONTENT HIDDEN] has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue. When we do, it is resolved in <30 minutes. They really take care of their clients.
CommandCenterHD
We were able to implement our digital signs project in a timely manner. Troubleshooting has been a breeze with an easy to use GUI. We have also set up emergency notifications through out the enterprise that is tied into the emergency broadcast system of the Police Department.
Experiences with sales and tech support personnel have been pleasant, prompt and productive. I would buy this product again.
Lead Fitness Wellness Services
I was downloading content and the videos would not load properly. I did not reach out to the customer help desk, they emailed me stating they noticed that 3 videos did not load, the rep then loaded the videos and let me know this in the email. I called to ask a few questions and to speak to the rep and we were cut off while working on a question I had, and he returned my call.
CommandCenterHD with Embedded LG Players
CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Great Customer Service
Avantages
We are a small department at a larger university. The university as a whole uses CommandCenterHD across campus to control all digital signage. Our department (performing arts venue) uses it to control our promotional televisions in the lobby and box office. The software is simple to navigate with nearly instant playback after changes are made. We are very impressed with the ease of use and the customization it allows.
Inconvénients
It is not mobile friendly when you are trying to update your digital signage on a mobile device or iPad. The dashboard is only 100% functional on a desktop computer.
Réponse de Industry Weapon
Thanks for your feedback Kristi! Excited to see the amazing things Ball State does with Social Buzz!
Essential Tool for Internal Comms
I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI. So, I have had to pick it up. [SENSITIVE CONTENT HIDDEN] has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue. When we do, it is resolved in <30 minutes. They really take care of their clients.
Avantages
The ability to customize our displays by location and even down to the device. For example, we have six TVs in our main building. We can run campaigns only on certain floors. We do this when we have certain guests coming or team-specific events. The customization piece along with being able to pre-set the schedules for our campaigns are great features.
Inconvénients
It took me a little while to figure out the difference between a device, channel, and campaign. But the customer service rep explained it really well:
Device = TVs in different rooms of the house
Channel = Netflix, Amazon Prime, YouTube
Campaign = The Show that plays
You get to choose all of the above--what your viewers watch, on which channel and which TV.
CommandCenterHD
We were able to implement our digital signs project in a timely manner. Troubleshooting has been a breeze with an easy to use GUI. We have also set up emergency notifications through out the enterprise that is tied into the emergency broadcast system of the Police Department.
Experiences with sales and tech support personnel have been pleasant, prompt and productive. I would buy this product again.
Avantages
1. Integration with RAVE (emergency alert system).
2. Amazing tech and sales support. Our sales/account rep bends over backwards to provide quick and comprehensive services. I requested a media box to test and we had it in less than a week.
3. The company is willing to work with me in implementing our procedures. I get email notifications before each upgrade and another email when the upgrade is done.
Inconvénients
Under the 'Manage Devices' section - the Filter defaults to 'My Devices' rather than defaulting to 'All' .
Lead Fitness Wellness Services
I was downloading content and the videos would not load properly. I did not reach out to the customer help desk, they emailed me stating they noticed that 3 videos did not load, the rep then loaded the videos and let me know this in the email. I called to ask a few questions and to speak to the rep and we were cut off while working on a question I had, and he returned my call.
Avantages
Easy to understand. East tutorials on line, great customer services when needed
Inconvénients
nothing comes to mind that I do not like about the software
CommandCenterHD with Embedded LG Players
CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.
Avantages
It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive.
Inconvénients
The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime.
This link:
https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon#devices
Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally.
Réponse de Industry Weapon
Eric,
Appreciate your review and glad that you love the content and usability. That said, very sorry about the hardware issues you've experienced. We are working with the manufacturer to resolve your issue as soon as possible.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
CommandCenterHD - Prix
CommandCenterHD - Prix
Contact Industry Weapon for pricing information. Users never charged for tech support nor training.
Contact Industry Weapon for pricing information. Users never charged for tech support nor training.
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
CommandCenterHD - Fonctionnalités
CommandCenterHD - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Plus d'informations sur CommandCenterHD
Plus d'informations sur CommandCenterHD
CommandCenterHD - Principales fonctionnalités
- Access controls
- Automatic player updates
- Bulk data uploads
- Campaign Management
- Campaign Reporting
- Content Management
- Content scheduling
- Customizable Branding
- Customizable Templates
- Customizable roles
- Data Security
- Flexible configuration
- Interactive content support
- Layout management
- Media RSS
- Media library
- Multi-screen support
- Playlist management
- Remote display management
- Single Sign-On Capabilities
- Single sign-on (SSO)
- Social media integrations
- Third party app integrations
- User group management
- Visual editor
Avantages
CommandCenterHD - FAQ
CommandCenterHD - FAQ
Voici quelques-unes des questions fréquentes sur CommandCenterHD.
Q. Quels sont les types de licence disponibles pour CommandCenterHD ?
Types de licences disponibles pour CommandCenterHD :
À partir de: 750,00 $US/année
Type de licence: Abonnement
Essai gratuit: Disponible
Contact Industry Weapon for pricing information. Users never charged for tech support nor training.
Q. Quelles sont les principales fonctionnalités du logiciel CommandCenterHD ?
Fonctionnalités du logiciel CommandCenterHD :
- Access controls
- Automatic player updates
- Bulk data uploads
- Campaign Management
- Campaign Reporting
- Content Management
- Content scheduling
- Customizable Branding
- Customizable Templates
- Customizable roles
- Data Security
- Flexible configuration
- Interactive content support
- Layout management
- Media RSS
- Media library
- Multi-screen support
- Playlist management
- Remote display management
- Single Sign-On Capabilities
- Single sign-on (SSO)
- Social media integrations
- Third party app integrations
- User group management
- Visual editor
Q. Qui utilise CommandCenterHD ?
Utilisateurs habituels du logiciel CommandCenterHD :
Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME
Q. Dans quelles langues CommandCenterHD est-il disponible ?
Langues dans lesquelles CommandCenterHD est disponible :
anglais
Q. Quels sont les types de licence disponibles pour CommandCenterHD ?
Types de licences disponibles pour CommandCenterHD:
Abonnement
Q. CommandCenterHD prend-il en charge les appareils mobiles ?
Appareils pris en charge par CommandCenterHD :
iPhone, iPad
Q. Avec quelles applications CommandCenterHD peut-il s'intégrer ?
Applications s'intégrant à CommandCenterHD :
Blackboard Collaborate, Cognos, Dropbox, Google Drive, LinkedIn, Okta, Salesforce Sales Cloud, SharePoint, Twitter, Zendesk
Q. Quelles sont les ressources d'aide disponibles pour CommandCenterHD ?
Ressources d'aide disponibles pour CommandCenterHD :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.