CommandCenterHD

CommandCenterHD

Data-driven digital signage platform

4.6/5 (50 avis)

CommandCenterHD - Présentation

CommandCenterHD is a cloud-based, hardware-agnostic digital signage platform which allows organizations to create, schedule, and broadcast content across multiple displays and locations. The software can be used on existing devices, and Industry Weapon also offers a range of media players for different signage applications.

CommandCenterHD’s drag-and-drop interface and WYSIWYG editor allow users to edit and manage content from within their web browser. Content can be scheduled using a variety of options, and advanced content distribution technologies are designed to ensure that all content is delivered on time. Interactive content is supported with touch screen capabilities, enabling retail consumer engagement, event booking, and interactive wayfinding. Users can also configure devices into video walls with multiple screen resolutions and complex layouts.

CommandCenterHD offers a library of app integrations which can be used to pull data for displays in real time, including event information, social media content, KPIs, menus, and more. The emergency alert system can be used to broadcast information simultaneously through all screens during emergency situations. Users can also group and manage users, and control access to features and content using customizable roles.

Prix

À partir de
750,00 $US/année
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Europe, Royaume-Uni, États-Unis

Langues

anglais

CommandCenterHD - Avis

Note globale
4.6/5
92% d'avis positifs
37
Excellent
9
Très bien
4
Moyen
0
Médiocre
0
Horrible
Amanda M.
Traduire avec Google Translate

Essential Tool for Internal Comms

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 31/07/2019
Provenance de l'avis : Capterra

I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI. So, I have had to pick it up. Lisa has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue. When we do, it is resolved in <30 minutes. They really take care of their clients.

Avantages

The ability to customize our displays by location and even down to the device. For example, we have six TVs in our main building. We can run campaigns only on certain floors. We do this when we have certain guests coming or team-specific events. The customization piece along with being able to pre-set the schedules for our campaigns are great features.

Inconvénients

It took me a little while to figure out the difference between a device, channel, and campaign. But the customer service rep explained it really well:
Device = TVs in different rooms of the house
Channel = Netflix, Amazon Prime, YouTube
Campaign = The Show that plays

You get to choose all of the above--what your viewers watch, on which channel and which TV.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Chantal W.
Traduire avec Google Translate

These Folks Know Their Stuff

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/07/2019
Provenance de l'avis : Capterra

Avantages

Command Center HD and the industry weapon team comprise the best solution that's out there for digital signs and visual communications delivery. I looked at other vendors, both at my current company and at a previous company. The software is terrific but the star of this solution is the support. The IW team has been there for me over and over. If I can't figure out exactly how something works, they are here for me. If I have trouble with how to upgrade the OS, they are here for me. I rely on this team to enable me to deliver a stable solution and they deliver.

Inconvénients

I can't think of anything I like least. I sometimes have challenges just based on the fact that I don't use the software every single day, but again -- the support team is always there to answer my questions.

Réponse de Industry Weapon

Thanks for the kind words Chantal! We love working with you and the Sensus team as well!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Jeffrey T.
Traduire avec Google Translate

CommandCenterHD

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/10/2018
Provenance de l'avis : Capterra

We were able to implement our digital signs project in a timely manner. Troubleshooting has been a breeze with an easy to use GUI. We have also set up emergency notifications through out the enterprise that is tied into the emergency broadcast system of the Police Department.

Experiences with sales and tech support personnel have been pleasant, prompt and productive. I would buy this product again.

Avantages

1. Integration with RAVE (emergency alert system).
2. Amazing tech and sales support. Our sales/account rep bends over backwards to provide quick and comprehensive services. I requested a media box to test and we had it in less than a week.
3. The company is willing to work with me in implementing our procedures. I get email notifications before each upgrade and another email when the upgrade is done.

Inconvénients

Under the 'Manage Devices' section - the Filter defaults to 'My Devices' rather than defaulting to 'All' .

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Bryan B.
Traduire avec Google Translate

Command Center HD Review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/10/2018
Provenance de l'avis : Capterra

We used Industry Weapon to replace our existing Cisco DMM and it's light years ahead of what we had. I think that their customer service is one of the things I really appreciate. Service after the sale is always a plus. In their case no matter what my question is related to they've never let me down.

Avantages

I like the product and its ease of use. The cloud service helps me manage my players multiple locations if needed. I also cannot say enough about their customer support. They've always been available to help with any issue I might have.

Inconvénients

Sometimes if I have not used certain features or I'm looking for something new it can be difficult to locate. Once I learn the product it's intuitive but trying from scratch it can be intimidating.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Sarah M.
Traduire avec Google Translate

Great platform for campus digital signage

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 04/12/2018
Provenance de l'avis : Capterra

We installed Industry Weapon software across our new college campus, and it's been great. The ability to easily customize content across campus without having to physically go to each display and reprogram it is such a time-saver. The built-in features are great, and the support can't be beat!

Avantages

I love how customizable it is - we have yet to come up with a scenario Industry Weapon can't pull off!

Inconvénients

It's not the most stable platform I've ever used. Certain displays seem to break randomly and inexplicably. But, it's easy to fix on my own!

Réponse de Industry Weapon

Hi Sarah,

Thanks for the review! If you're having an issue, we want to know so that our team can look into what is causing your problem. Your account manager will be reaching out to get more details and help figure out your problem.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

CommandCenterHD - Prix

À partir de
750,00 $US/année
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact Industry Weapon for pricing information.

CommandCenterHD - Fonctionnalités

  • Données en temps réel
  • Interface glisser-déposer
  • Intégration de tiers
  • Intégration des médias sociaux

  • API
  • Analyse de campagne
  • Analyse en temps réel
  • Analytique de l'engagement
  • Gestion de contenu
  • Gestion des campagnes
  • Importation et exportation de données
  • Marketing multicanal
  • Modèles personnalisables
  • Monitoring
  • Notifications automatiques
  • Rapports et statistiques
  • Stratégie de marque personnalisable
  • Tableau de bord d'activités
  • Tests A/B
  • e-mail marketing

Plus d'informations sur CommandCenterHD

CommandCenterHD - Principales fonctionnalités

  • Access controls
  • Automatic player updates
  • Bulk data uploads
  • Campaign Management
  • Campaign Reporting
  • Content Management
  • Content scheduling
  • Customizable Branding
  • Customizable Templates
  • Customizable roles
  • Data Security
  • Flexible configuration
  • Interactive content support
  • Layout management
  • Media RSS
  • Media library
  • Multi-screen support
  • Playlist management
  • Remote display management
  • Single Sign-On Capabilities
  • Single sign-on (SSO)
  • Social media integrations
  • Third party app integrations
  • User group management
  • Visual editor

Avantages

  • The drag-and-drop WYSIWYG editor allows users to manage and edit content from within their web browser.

  • Built-in touch capabilities enable the use of interactive content for retail consumer engagement, event booking, and wayfinding.

  • CommandCenterHD offers an apps library with a range of integrations to display menus, event info, KPIs, social media content, important dates and reminders.

  • The emergency alert system can be used to broadcast information to all screens simultaneously.

  • Users can be segmented into groups by department or location, and access to features and content can be restricted using customizable roles.

  • CommandCenterHD - FAQ

    Voici quelques-unes des questions fréquentes sur CommandCenterHD.

    Q. Quels sont les types de licence disponibles pour CommandCenterHD ?

    Types de licences disponibles pour CommandCenterHD :

    À partir de: 750,00 $US/année

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Contact Industry Weapon for pricing information.

    Q. Quelles sont les principales fonctionnalités du logiciel CommandCenterHD ?

    Fonctionnalités du logiciel CommandCenterHD :

    • Access controls
    • Automatic player updates
    • Bulk data uploads
    • Campaign Management
    • Campaign Reporting
    • Content Management
    • Content scheduling
    • Customizable Branding
    • Customizable Templates
    • Customizable roles
    • Data Security
    • Flexible configuration
    • Interactive content support
    • Layout management
    • Media RSS
    • Media library
    • Multi-screen support
    • Playlist management
    • Remote display management
    • Single Sign-On Capabilities
    • Single sign-on (SSO)
    • Social media integrations
    • Third party app integrations
    • User group management
    • Visual editor

    Q. Qui utilise CommandCenterHD ?

    Utilisateurs habituels du logiciel CommandCenterHD :

    Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

    Q. Dans quelles langues CommandCenterHD est-il disponible ?

    Langues dans lesquelles CommandCenterHD est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour CommandCenterHD ?

    Types de licences disponibles pour CommandCenterHD:

    Abonnement

    Q. CommandCenterHD prend-il en charge les appareils mobiles ?

    Appareils pris en charge par CommandCenterHD :

    iPhone, iPad

    Q. Avec quelles applications CommandCenterHD peut-il s'intégrer ?

    Applications s'intégrant à CommandCenterHD :

    Blackboard Collaborate, Cognos, Dropbox, Google Drive, LinkedIn, Okta, Salesforce Sales Cloud, SharePoint, Twitter, Zendesk

    Q. Quelles sont les ressources d'aide disponibles pour CommandCenterHD ?

    Ressources d'aide disponibles pour CommandCenterHD :

    FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo