Crescendo est une solution de stockage et de gestion de contenu conçue pour aider les entreprises à activer les ventes via le partage de contenu et la présentation mobile. Cet outil dans le cloud se connecte à Sharepoint, Google Drive, Box, Salesforce et OneDrive pour permettre d'accéder à du contenu et le présenter à des clients ou des partenaires, en ligne et hors ligne. Il peut être utilisé par les équipes de vente en interventions pour offrir un accès fiable et mobile aux présentations et contenus mis à jour afin de faciliter les ventes finales.
Dans un souci de faciliter la recherche et le partage de contenu avec les clients, le contenu d'applications tierces telles que Box et OneDrive peut être automatiquement consolidé dans l'application de présentation Crescendo. La plateforme peut être entièrement personnalisée avec la marque, les logos, les couleurs, le texte et autres de l'entreprise pour offrir aux clients une expérience de marque lors de la visualisation de contenu. Les utilisateurs doivent simplement étiqueter les dossiers des applications connectées à l'aide de la fonction d'étiquetage incluse. Le contenu de ces dossiers est ensuite disponible en temps réel dans l'application. Cette solution basée sur le cloud est accessible depuis un ordinateur de bureau ou une tablette, ce qui signifie que le contenu peut être partagé au bureau ou lors de réunions de vente externes.
L'application Crescendo peut être utilisée à diverses fins selon les besoins de l'entreprise. Il peut s'agir d'une utilisation en tant que mallette auxiliaire pour les équipes de vente mobiles, d'une solution numérique pour les agences de marketing, d'un référentiel de documents juridiques pour les secteurs réglementés, d'un outil de réunion, d'un outil de formation et d'intégration ou encore d'un portail de distribution de contenu de marque. Dans le backend, les utilisateurs peuvent voir quels fichiers ont été mis à jour et quand, effectuer des recherches par mot clé dans tous les documents, créer des annotations sur les fichiers, partager des documents avec des clients ou des collaborateurs, accéder aux analyses sur l'engagement de contenu et mettre à jour les systèmes de CRM intégrés avec les nouveaux leads ou les nouvelles opportunités.
Avantages
It does exactly what it claims to, and does it beautifully. Our sales team carries iPads with Crescendo so that they can show our customers only what they're interested in, and email it to them at that moment. We use Google drive hosting, so our salespeople have access to videos, catalogs, excel sheets, presentation PDFs, virtually anything they'd need, and it's easy to manage and run version control. We've also integrated Crescendo with Salesforce so that when our salespeople send a PDF from Crescendo to a customer it automatically syncs or creates an account and contact in Salesforce. It's a beautiful front end that's easy for the least technical person to use. And the customer support is outstanding. The Crescendo team always responds the same day, and they did all the design work, which is critical because I don't have an html programmer or a graphic designer on staff. We've started rolling this out to our independent sales agents as well, and it continues to be a big hit. I love it and can't say enough good things about it.
Inconvénients
Because we implemented in Google Drive, there's not an easy way to include PowerPoint presentations, and you obviously lose the animations, transitions, and embedded videos when they're uploaded as PDFs. However, the convenience and functionality of Drive made it the right implementation for us.
We use Crescendo as an end-user front end in a more complex system integration solution, where documents go through a preparation flow, and then are provided to a group of individuals "on the go". Very good experience with supporting us in pushing the product in the direction we needed. Typically, all our questions were answered within a business day, and if there was an issue, it was solved right there and then.
Avantages
This was exactly what the solution I was designing needed. "Decoratable" file browser with cloud connectivity. Works like a charm in with SharePoint, very simple to provision. Our client is very happy with the overall solution very much owing to Crescendo.
Inconvénients
Certain limitations which were not blockers for our implementation, but the client did ask the question. For example, ability to annotate documents, but being limited to PDFs only is not great. The sharing back of annotated documentation was a bit of a drag to explain and manage change on. It would be nice if a default sharing function, allowing to flatten the annotations, could be set once and for all by a user. Again, this was our case.
This collateral management system provides our customers with all marketing and sales content in one secure location.
You can easily:
1. Have all of your sales and marketing collateral in one place
2. Access any presentation by division from your iPad or browser
3. Stay in sync with all collateral updates
4. Share presented content with customers, clients, and co-workers (iPad only)
5. Send contact information to Salesforce (iPad only)
Features:
1. Offline access to files, folders and divisional collateral (iPad only)
2. All files are automatically stored locally on your iPad for offline use (iPad only)
3. Add comments to documents (iPad only)
4. Search for content such as PDFs, PowerPoints, Excel files, Word docs, etc.
GREAT FOR:
1. TRADE SHOWS - Log contacts into Salesforce (iPad only), make presentations, send brochures, etc.
2. GROUP PRESENTATIONS - Use during face-to-face client presentations
3. LOCATIONS WITH UNRELIABLE WIFI - Presentation material and collateral can be stored on your iPad and made available offline (iPad only)
Avantages
Ease of use; easy to add cases and resources.
Inconvénients
The web versions does not have all of the features of the app.
Has made share marketing and sales information incredibly easier
Avantages
I use it either on my laptop or mobile to work on documents or to share information with clients. The best thing is that you can work with or without internet, optimizing your time, because any minute counts.
Inconvénients
So far I can’t find any matters in this software
Avantages
The app has many impressive features and capabilities.
Inconvénients
Some technical difficulties getting things set up initially.
Voici quelques-unes des questions fréquentes sur Crescendo.
Types de licences disponibles pour Crescendo :
À partir de: 12,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Crescendo.
Utilisateurs habituels du logiciel Crescendo :
Entreprises de taille moyenne, PME
Langues dans lesquelles Crescendo est disponible :
anglais
Types de licences disponibles pour Crescendo:
Abonnement
Appareils pris en charge par Crescendo :
iPhone, iPad
Applications s'intégrant à Crescendo :
Box, Google Drive, Microsoft OneDrive, Salesforce Sales Cloud, SharePoint
Ressources d'aide disponibles pour Crescendo :
FAQ, Support en ligne, Support téléphonique
Our salespeople are sending more emails, more literature, and using our videos as selling tools. It also enhances our reputation as a technically savvy organization, and offers a unique sales tool to our independent agents. I love Crescendo.