En savoir plus sur Userpilot

Userpilot is a cloud-based product experience platform designed for customer success and product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution enables the creation, management, and A/B testing of custom flows, targeting of user personas, customization of the user interface (UI), goal setting and tracking, and more.

Userpilot allows product and customer success teams to build a range of custom product experience flows without using any code. The flow builder enables the customization of all parts of the UI, including buttons, boxes, images, backgrounds, colors, and more, to match company branding and product themes. In-app experiences can be A/B tested to identify and optimize the best performers. Experiences are triggered by in-app user behaviors, such as page and mouse events, and can be targeted to specific user personas based on their attributes or behaviors.

Userpilot’s engine automatically detects design changes and reacts accordingly so that experiences only trigger when relevant. Experiences can span multiple pages within the product and react to all user interactions. Onboarding flows allow users to choose their own journeys through tutorials, while product adoption flows can be used to announce new features and stimulate feature discovery. Performance goals can be set and tracked to judge the success of each product experience.

Options de tarification dès :

119,00 $US/mois

  • Essai gratuit
  • Abonnement

Userpilot - Principaux avantages

  • All aspects of the user interface (UI) can be fully customized to reflect company branding and maintain a consistent theme throughout the product.

  • Experiences can be triggered by in-app user behaviors including page events, mouse events, and custom-defined events.

  • A/B testing tools enable the optimization of product experience flows.

  • Users can be segmented and targeted based on in-app events or personas to deliver relevant and personalized messaging.

  • Goals for product experience can be defined and tracked to analyze the success of each flow.

  • Appareils

    Pour quelle entreprise ?

    TPE PME GE

    Disponible dans les pays suivants

    Australie, Brésil, Canada, Chine, Allemagne et 4 autres, Inde, Japon, Mexique, États-Unis

    Langues

    anglais

    Options de tarification dès :

    119,00 $US/mois

    • Essai gratuit
    • Abonnement

    Images

    Custom product experience flows can be created in Userpilot
    Users can be segmented and targeted based on their behaviors or personas
    The success of product experiences can be analyzed
    En voir 4 de plus
    Capture d'écran pour Userpilot : Custom product experience flows can be created in Userpilot Capture d'écran pour Userpilot : Users can be segmented and targeted based on their behaviors or personas Capture d'écran pour Userpilot : The success of product experiences can be analyzed

    Fonctionnalités

    Nombre total de fonctionnalités pour Userpilot : 24

    • API
    • Actions découlant d'un événement
    • Alertes de compte
    • Analyse des recherches utilisateurs
    • Analyse prédictive
    • Configuration et suivi des objectifs
    • Contenu interactif
    • Engagement des clients
    • Fonctions pour sites web
    • Gestion de la communication
    • Gestion des clients
    • Gestion des comptes
    • Intégration des employés
    • Notifications en temps réel
    • Parcours utilisateur
    • Rapports et analyses
    • Segmentation de la clientèle
    • Stratégie de marque personnalisable
    • Suivi comportemental
    • Suivi et analyse de l'utilisation
    • Tableau de bord d'activités
    • Tests A/B
    • Tests d'utilisation
    • Workflow configurable

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    Avis

    Note globale

    4,7 /5
    (53)
    Rapport qualité-prix
    4,8/5
    Fonctionnalités
    4,6/5
    Simplicité d'utilisation
    4,5/5
    Support client
    4,8/5

    Vous avez déjà Userpilot ?

    Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

    Donnez votre avis !
    Afficher 5 avis sur 53
    Rick B.
    Note globale
    • Secteur d'activité: Internet
    • Taille de l'entreprise: 11-50 employés
    • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client
    • Probabilité de recommander le produit 10.0 /10

    Amazing product and company!

    Publié le 01/11/2018

    We started-off with Userpilot when they where still in BETA. They have come a loonngg way. At this...

    We started-off with Userpilot when they where still in BETA. They have come a loonngg way. At this exact moment Userpilot helps us with a massive roll-out, onboarding over 2000 users in 1 month.

    The software is great, the service even better. Whenever I wondered if something was possible, I got the answer YES. Which is usually not the case with a software that hasnt' been around long.

    If you're looking to create a wonderful experience for your clients, then Userpilot is your go-to tool!

    Avantages

    Userpilot is great, the software helps our customers better understand our platform and the possibilities it brings. But the software is not even the best thing here, it's the incredible personal service. They are DEDICATED to make everything work, perfectly tailored to your needs.

    Inconvénients

    At the moment it's not a click-and-go solution, which is fine since they're helping you personally to make everything work.

    Daniel S.
    Note globale
    • Secteur d'activité: Mode et vêtements
    • Taille de l'entreprise: 11-50 employés
    • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client
    • Probabilité de recommander le produit 9.0 /10

    Increases engagement

    Publié le 14/10/2020

    I am glad we chose user pilot over Pendo - doing so allowed us to get more flexibility with the...

    I am glad we chose user pilot over Pendo - doing so allowed us to get more flexibility with the user journey through their guides and then with the $$ we had left over (Userpilot is cheaper than Pendo) we were able to get mixpanel and world class analytics.

    Avantages

    I liked that you have a "what you see is what you get" editor. It's pretty intuitive and easy to make a design that looks good.

    You can create custom flows based on segments of users so that different people have different experiences based on their previous actions or the metadata that you have attached to them as a user.

    Inconvénients

    There were some glitches and times when it would freeze up and you have to redo your work. Userpilot is a relatively young company so I would imagine that these will continue to be ironed out.

    Utilisateur vérifié
    Note globale
    • Secteur d'activité: Logiciels
    • Taille de l'entreprise: 2-10 employés
    • Logiciel utilisé tous les mois pendant Essai gratuit
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client
    • Probabilité de recommander le produit 3.0 /10

    Would be an amazing tool if it wasn't so buggy.

    Publié le 06/11/2018

    UserPilot would have been perfect for my needs had it been more stable. Unfortunately, I just...

    UserPilot would have been perfect for my needs had it been more stable. Unfortunately, I just couldn't handle all the bugs.

    Avantages

    At first, UserPilot seemed great. It was easy to use, the UI was fairly simple, I was creating guides in a few minutes.

    It covers all the basic needs for a simple app or webpage walkthrough and allows you to spin up great looking guides fast.

    Inconvénients

    It was just loaded with bugs. The app kept breaking, deleting things I had done, encountering errors, freezing etc. It eventually became completely un-useable as I couldn't get a guide finished without running into some kind of an issue.

    Jeff M.
    Note globale
    • Secteur d'activité: Services environnementaux
    • Taille de l'entreprise: Auto-entrepreneur
    • Logiciel utilisé tous les mois pendant 6 à 12 mois
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client
    • Probabilité de recommander le produit 8.0 /10

    Excellent choice for on-boarding, help functions, and new feature releases

    Publié le 18/01/2020

    Overall, I am very satisfied with Userpilot. After searching through the available options I found...

    Overall, I am very satisfied with Userpilot. After searching through the available options I found that some were very expensive and others lacked major functionality. Userpilot had the functionality I need at a reasonable price.

    Avantages

    It is excellent for rolling out and demonstrating new features. The settings for determining when a user sees the experiences and how often is very helpful. It is also very good for on-boarding new users and walking them through a checklist to show them how your software works. I have used other software in this space, and Userpilot is among the top for simple usability in this area.

    Inconvénients

    The formatting of the experiences could be better. The system allows you to customize your experience with your branding, colors, etc. Although I'm glad it is there and I made it function, I found that to be somewhat difficult to use.

    Martijn V.
    Note globale
    • Secteur d'activité: Logiciels
    • Taille de l'entreprise: 11-50 employés
    • Logiciel utilisé tous les jours pendant 1 à 5 mois
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d'utilisation
    • Support client
    • Probabilité de recommander le produit 9.0 /10

    Invaluable for SaaS business

    Publié le 04/09/2019

    Userpilot increases the odds that trial users actually perform the steps needed for successful...

    Userpilot increases the odds that trial users actually perform the steps needed for successful onboarding and conversion.

    Avantages

    After testing multiple competing offerings we were very delighted with Userpilot. We were able to create our flows ourselves. Also Userpilot is the ONLY in-app guide products that features an onboarding checklist which is one of the most valuable parts of the service for us.

    Inconvénients

    Not too much. In the beginning some advanced options need a bit of in-depth study but support was great. We have multiple hosting regions and needed to use variables for subdomains which works like a charm.

    Afficher 5 avis sur 53 Lire tous les avis

    Userpilot - FAQ

    Voici quelques-unes des questions fréquentes sur Userpilot.

    Types de licences disponibles pour Userpilot :

    • À partir de: 119,00 $US/mois
    • Type de licence: Abonnement
    • Essai gratuit: Disponible

    14-day free trial available. Standard: $119/month (billed monthly) or $99/month (billed annually). Enterprise: contact Userpilot for pricing information.

    Nous n'avons pas d'informations sur les fonctionnalités de Userpilot.

    Utilisateurs habituels du logiciel Userpilot :

    Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Langues dans lesquelles Userpilot est disponible :

    anglais

    Appareils pris en charge par Userpilot :

    Nous n'avons pas d'informations sur les intégrations offertes par Userpilot.

    Ressources d'aide disponibles pour Userpilot :

    Service client/e-mail, FAQ/forums

    Catégories connexes

    Consultez toutes les catégories de logiciels trouvées pour Userpilot.