Instore

Instore

Point of sale software for midsize restaurants & retailers

4/5 (36 avis)

Instore - Présentation

Instore is an iPad point of sale (POS) solution for restaurants, bars and clubs, bakeries, coffee shops, retail stores, and other small-to-midsize business, which offers a range of tools for barcode scanning, payment processing, sales analytics, customer reward management, online ordering, labor management, receipt and gift card customization, business insights, and more.

Instore offers optional barcode scanning for inventory receiving and product sales. Inventory can be tracked, adjusted, and reported on, with users able to set target quantity levels and view when these are not met. Instore’s payment system allows users to accept any payment type from anywhere around the store. The offline processing feature enables receipt of payments without any internet connection, and users can open tabs for customers with stored card details to process payments when tabs are ready to be closed. Customized gift cards can be created and used to pay for purchases.

Labor management tools give the user deep insights into employees and enable the automation of timekeeping, optimization of staffing levels, employee tracking and access restrictions. Instore’s customer rewards can be used to reward clients for their spend without slowing the checkout line, using credit cards or customer names, email addresses or phone numbers for identification. Users can control how many points are offered per dollar for standard and gift card spending.

Prix

À partir de
39,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

Instore - Avis

Note globale
4/5
72% d'avis positifs
13
Excellent
13
Très bien
8
Moyen
1
Médiocre
1
Horrible
Alex G.
Traduire avec Google Translate

It's been a journey

Logiciel utilisé Autre pendant plus de deux ans
Publié le 24/09/2018
Provenance de l'avis : SoftwareAdvice

Nice folks. If not for the fact that we're tied in to the gift cards that we've sold, we would probably experiment with different POS options. We're not convinced that other apps are better, we suspect that they all have pluses and minuses. But it would be nice to have the freedom to explore a bit more.

Avantages

Generally speaking, it does what we need it to do in a way that makes sense.
We often go months without thinking about it or worrying about it.
The team at Instore genuinely cares, and while they don't listen to all of our feedback, we can see that our feedback has led to improvement.

Inconvénients

I don't think the back end is robust enough. Sometimes it's impossible to download reports because the server times out before it processes and packages the reports.
We've never felt that the "end of day" functionality made much sense.
We'd like more flexibility with how it interacts with individual staff members.
Sometimes changes are made without us being informed that don't feel like improvements.
It would be nice if there were more flexibility in settings about how the app is set up.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

5.0/10
Dustin P.
Traduire avec Google Translate

Excellent POS for Bar Based Businesses

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 17/10/2018
Provenance de l'avis : Capterra

For the money, its hard to beat Instore as a great POS system for our cigar bar.

Avantages

The user interface of Instore is very simple to use. The way it presents categories and then items in those categories allows for fast input of orders for customers. The recently added Tab feature allows us to store credit card numbers without having to hold customers cards for tabs they want to run. The ability to add employee payroll cost, as well as COGS allows you to quickly see what your true profit for the day was after each shift closing.

Inconvénients

The reporting system isn't as robust as I'd like, however the basic reporting does provide you with access to most items. I'd like to see more details around breakdown of sales per hour and day, etc.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Lizzie P.
Traduire avec Google Translate

My experience with Instore is overall favorable, but not without some frustrations

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/09/2018
Provenance de l'avis : SoftwareAdvice

THANKS FOR ADDING TABS!!!!!

Avantages

I like that usually when I call for assistance, I get a response within an hour. I also appreciate the ease of adjusting items through the back end of things. The ability to control tax on each item has also been vital to being able to use the system for my business.

Inconvénients

The system isn't as intuitive as it could be. I'd also like to see more specifics in terms of back end reporting.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Todd T.
Traduire avec Google Translate

Easy, Intuitive - iPad Based POS Application for Restaurants and Retail

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 23/09/2018
Provenance de l'avis : SoftwareAdvice

The folks behind this software know what they do well and understand their limitations. They do not "over sell" and provide great support.

Avantages

Very Easy to Learn!
Great Reporting!
Great Customer Service!
They have a nice size install base with "real world reference cases".

Inconvénients

Not ready for Multi-Unit use quite yet but close. Would like to see a Kitchen Video Display solution for restaurants.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Laura B.
Traduire avec Google Translate

Great POS program

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/09/2018
Provenance de l'avis : SoftwareAdvice

At times when updates have occurred some information has been lost or repositioned

Avantages

Its'simicity yet able to handle just about everything. Easy to make adjustments when necessary and communication with tech support is fast!

Inconvénients

The lack of control we have over the rewards program, points, etc. I want to be able to handle customer issues immediately

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Instore - Prix

À partir de
39,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact Instore for pricing information.

Instore - Fonctionnalités

  • Gestion des employés
  • Point de vente
  • Programme de fidélisation des clients
  • Rapports et statistiques
  • Suivi de l'inventaire
  • Système de cartes cadeaux
  • Traitement des cartes de crédit

  • API
  • Base de données de clients
  • Emplacements multiples
  • Gestion des commandes
  • Gestion des factures
  • Gestion des remises
  • Gestion des stocks
  • Historique des clients
  • Intégration de tiers
  • Notifications automatiques
  • Rappels automatiques
  • Rapports sur les ventes
  • Tableau de bord d'activités

Plus d'informations sur Instore

Instore - Principales fonctionnalités

  • Activity tracking
  • Automated timekeeping
  • Customer loyalty program
  • Customizable receipts
  • Gift cards
  • Inventory receiving
  • Inventory tracking
  • Labor management
  • Payment processing
  • Real-time reporting

Avantages

  • Instore allows users to hold orders, split checks, add tips at the time of sale, run promotions, create custom gift cards, and record payments.

  • The software can be run simultaneously across multiple iPads, enabling the use of multiple registers throughout the store or restaurant.

  • Gifts and rewards can be shared across multiple locations to increase customer satisfaction.

  • Users can view reports on any device in real time, and export reports to QuickBooks or other accounting solutions.

  • With a single login, users can view real-time performance at any location.

  • Instore - FAQ

    Voici quelques-unes des questions fréquentes sur Instore.

    Q. Quels sont les types de licence disponibles pour Instore ?

    Types de licences disponibles pour Instore :

    À partir de: 39,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Contact Instore for pricing information.

    Q. Quelles sont les principales fonctionnalités du logiciel Instore ?

    Fonctionnalités du logiciel Instore :

    • Activity tracking
    • Automated timekeeping
    • Customer loyalty program
    • Customizable receipts
    • Gift cards
    • Inventory receiving
    • Inventory tracking
    • Labor management
    • Payment processing
    • Real-time reporting

    Q. Qui utilise Instore ?

    Utilisateurs habituels du logiciel Instore :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues Instore est-il disponible ?

    Langues dans lesquelles Instore est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Instore ?

    Types de licences disponibles pour Instore:

    Abonnement

    Q. Instore prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par Instore.

    Q. Avec quelles applications Instore peut-il s'intégrer ?

    Applications s'intégrant à Instore :

    QuickBooks Online

    Q. Quelles sont les ressources d'aide disponibles pour Instore ?

    Ressources d'aide disponibles pour Instore :

    FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo