Crowded Communities - Présentation
Description du logiciel Crowded Communities
Crowded est une plateforme de communauté en ligne tout-en-un conçue pour aider les organisations à dialoguer avec leurs clients, partenaires, citoyens ou employés afin d'atteindre leurs objectifs. Le système modulaire permet aux utilisateurs de créer une plateforme communautaire adaptée à leurs besoins précis. Cette plateforme peut être entièrement personnalisée avec différents modèles, processus d'inscription et notifications aux membres.
Le module principal de Crowded est conçu pour fournir aux utilisateurs tous les outils dont ils ont besoin pour créer leur plateforme communautaire personnalisée. Ils peuvent gérer des événements, des groupes, des publications, des blogs, des pages statiques et des listes pour faciliter les connexions et l'engagement au sein de leur communauté. Les membres peuvent choisir de suivre les canaux de contenu qui les intéressent et approuver des ressources dans une base de connaissances de la communauté. Le module de réseautage aide les membres à apprendre, à partager des ressources et à accéder à des opportunités, avec la possibilité de présenter des équipes, des initiatives et des projets communautaires. Les utilisateurs peuvent également créer des sites d'emploi spécialisés pour lister les postes vacants et organiser les offres.
Le module réussite des clients de Crowded permet aux utilisateurs de créer un hub d'assistance ou une base de connaissances accessible pour leurs clients. Une assistance collaborative de pair à pair, une documentation sur les produits et services et des forums de discussion peuvent être mis en place et gérés. Les utilisateurs peuvent partager les stratégies et les progrès des produits avec la communauté. Grâce au module de co-création, ils peuvent créer un hub d'innovation pour recueillir les idées de leur communauté, que les membres peuvent approuver et sur lesquelles ils peuvent collaborer. Avec le module affaires de Crowded, ces derniers peuvent promouvoir leurs services ou produits, présenter leurs portefeuilles et solliciter des solutions sur le marché communautaire.
Crowded Communities - Présentation
Prix
Types de licence
Crowded Communities - Fonctionnalités
Médias
Crowded Communities - Avis
Crowded Communities - Avis
Great use! We used it as our hackathon platform.
Crowded is a Powerful Beautiful Community Platform with Excellent Support
With the Alliance Aces Community http://allianceaces.com, we are creating a place for Alliance professionals to come together, share their ideas and best practices.
There is interest by some members to bring over other Alliances communities into the AAC private group/spaces because, as one wrote: "The facilities and functions of the Alliance Aces Community are far superior to anything that I could create using my website or Facebook’s Workplace."
We tried all the other platforms Salesforce, Higher Logic, Lithium, Zendesk, InSided, ...
Crowded was heads and shoulders above the others from a look and feel and functions perspective. They are also a pleasure to work with.
They have a more hands-on implementation service of weekly community development sessions to teach you how to be successful with your community aka ensure you are successful.
I also like that their pricing is straight forward.
Awesome platform for starting communities!
I love the fact that the Crowded team is small in numbers. This makes it really personal. and personally I like that a lot! I also love their commitment. They have a clear vision of where they want to go, and are not afraid to decline a feature request if it doesn't match their vision. Keep up the good work!
Nice visuals, continuous updates & valuable coaching
A great community website which fully supports our organizational goals.
Great service from a fantastic team!
Crowded has been an excellent complementary service to our facebook community. Working with the team is always a pleasure. A lot of knowledge on both the technical side of things as well as on actual "community" issues and questions!
Comparatif des alternatives : note globale
Comparer avec les alternatives
Great use! We used it as our hackathon platform.
Avantages
Especially the customer service is great and it is easy to use for people who can not code. If you want a community platform, but don't have the resources to do it all by yourself, this would definitely be something to consider.
Inconvénients
Some elements still need to be made. If they don't have it, they will need to customize it. But, overall the platform does not have a lot of cons.
Crowded is a Powerful Beautiful Community Platform with Excellent Support
With the Alliance Aces Community http://allianceaces.com, we are creating a place for Alliance professionals to come together, share their ideas and best practices.
There is interest by some members to bring over other Alliances communities into the AAC private group/spaces because, as one wrote: "The facilities and functions of the Alliance Aces Community are far superior to anything that I could create using my website or Facebook’s Workplace."
We tried all the other platforms Salesforce, Higher Logic, Lithium, Zendesk, InSided, ...
Crowded was heads and shoulders above the others from a look and feel and functions perspective. They are also a pleasure to work with.
They have a more hands-on implementation service of weekly community development sessions to teach you how to be successful with your community aka ensure you are successful.
I also like that their pricing is straight forward.
Avantages
Here are some topics that made us choose and enjoy Crowded:
- Medium-like beautiful clean UI/UX
- Enterprise-ready platform: fully supports the needs of even large organizations in both service and support.
- Private Groups
- Eventing aka great integration of community and face to face meetings
- Badges to highlight and create reputation for your community members.
- Map integration
- Great implementation service
- Modular architecture with many modules to choose from
- Happy customers
Inconvénients
Moderation and flagging of posts not fully developed yet. They are working on it and promised to have it out in the next months. In general, they are very responsive to feature requests. For example, they developed a video wall and a course module in part because of our requirements.
Awesome platform for starting communities!
I love the fact that the Crowded team is small in numbers. This makes it really personal. and personally I like that a lot! I also love their commitment. They have a clear vision of where they want to go, and are not afraid to decline a feature request if it doesn't match their vision. Keep up the good work!
Avantages
Easy to use. The fact that the design is fully customizable makes it work for every brand. Plus, the SEO, is really good! So your branding is recognizable, ánd you are easy to find "on-the-line".
Inconvénients
That replies on topics aren't really visible in the timeline. There is no chronological overview for regular users (yet). For admins there is though!
Nice visuals, continuous updates & valuable coaching
A great community website which fully supports our organizational goals.
Avantages
There are a lot of possibilities and various page types for the content we want to show on our platform. On top of that, there are continuous technical updates, the software is continously improving. Next to that, the weekly community coaching calls are very valuable for us. During these sessions, Crowded offers new updates, helps us implementing our ideas to the platform and supports the development and engagement of our community. Their knowledge on community management is very useful in this.
Inconvénients
Direct messaging between members indeed! Beside that, the updates we would like to see, are not always possible to implement (p.e. ways to structure a lot of information). On the other hand, Crowded sometimes offers very useful updates we didn't think of before.
Great service from a fantastic team!
Crowded has been an excellent complementary service to our facebook community. Working with the team is always a pleasure. A lot of knowledge on both the technical side of things as well as on actual "community" issues and questions!
Avantages
Great product: working with Crowded never caused a headache of any kind. It's a clear package out of the box with many features, great usability and fantastic customer support
Inconvénients
No real cons. Since every community is different, some features may be missing or needing some tweaks, but the team is very open to suggestions.
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives
Crowded Communities - Prix
Crowded Communities - Prix
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives
Crowded Communities - Fonctionnalités
Crowded Communities - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Crowded Communities - FAQ
Crowded Communities - FAQ
Voici quelques-unes des questions fréquentes sur Crowded Communities.
Q. Quels sont les types de licence disponibles pour Crowded Communities ?
Types de licences disponibles pour Crowded Communities :
À partir de: 499,00 €/mois
Type de licence: Abonnement
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel Crowded Communities ?
Nous n'avons pas d'informations sur les fonctionnalités de Crowded Communities.
Q. Qui utilise Crowded Communities ?
Utilisateurs habituels du logiciel Crowded Communities :
PME, Grandes entreprises, Administration publique, À but non lucratif, Entreprises de taille moyenne
Q. Dans quelles langues Crowded Communities est-il disponible ?
Langues dans lesquelles Crowded Communities est disponible :
allemand, anglais, danois, espagnol, finnois, français, italien, norvégien, néerlandais, portugais, suédois
Q. Crowded Communities prend-il en charge les appareils mobiles ?
Nous n'avons pas d'informations sur les appareils pris en charge par Crowded Communities.
Q. Avec quelles applications Crowded Communities peut-il s'intégrer ?
Applications s'intégrant à Crowded Communities :
Facebook, Google Analytics, Hotjar, Intercom, LinkedIn, Mailchimp, Mixpanel, Twitter, Typeform, Wordpress
Q. Quelles sont les ressources d'aide disponibles pour Crowded Communities ?
Ressources d'aide disponibles pour Crowded Communities :
Support téléphonique, Support en ligne, FAQ, Base de connaissances
