SuperOffice CRM - Présentation
Description du logiciel SuperOffice CRM
SuperOffice CRM is a customer relationship management software designed to help businesses find, capture, and retain customers. As a cloud-based solution SuperOffice CRM allows users to manage customer relationships anywhere, anytime, from any device.
Key SuperOffice CRM functionalities include company and contact management, calendar and activity management, project and document management, emails and mailings. SuperOffice CRM provides users with all the tools they need to manage their sales pipelines, marketing campaigns, and customer support services.
Sales tools including sales guides, quote management, dashboards and reports fully equip sales teams to reach their targets by allowing data driven decisions and working in more structured and effective ways.
Marketing tools such as form building, personalized communication, bounce handling and target lists help marketeers to create and run professional and successful campaigns, enhancing conversion rates.
Meanwhile service teams benefit from a ticket management system that not only ensures no query goes unnoticed but one that automatically routes and escalates enquires accordingly – making sure every enquiry is dealt with by the right person at the right time.
SuperOffice CRM also offers integrations with a catalog of standard apps (including GSuite, Office 365, eMarketeer, Visma) and modules that expand the solution to provide even more ways to work productively and collaboratively.
SuperOffice CRM - Présentation
Prix
Types de licence
Standard CRM: €44/user/month, billed annually.
Marketing: €55/user/month, billed annually.
Sales: €55/user/month, billed annually.
Service: €55/user/month, billed annually.
Complete CRM: €65/user/month, billed annually.
SuperOffice CRM - Fonctionnalités
Captures d'écran
SuperOffice CRM - Avis
SuperOffice CRM - Avis
It really is the most user friendly CRM that you can imagine.
Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.
Feedback review on SO
My overall experience is that it is getting better and better and to fully grasp all you can do you require someone to teach / train you. Thanks / Johan
Great Tool to increase your sales and make your life easier
Superofficehelp us to keep track on ongoing projects and also make it easy to send out new information to our Customers
Super Office My Experience
User-Friendly Interface with the core essentials
Been using other CRM-systems and to be honest SO is the one that has been easiest to work with. Navigation through companies, contacts and also the ease to search and find for information is the thing that makes me use the CRM.
For a small company that needs a tool to make all company data visual and easy to access for their daily routines I will gladly recommend the SO application.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
It really is the most user friendly CRM that you can imagine.
Avantages
User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours.
Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project.
I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.
Inconvénients
Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need.
Feedback review on SO
My overall experience is that it is getting better and better and to fully grasp all you can do you require someone to teach / train you. Thanks / Johan
Avantages
Easy to do selections of clients / create groups which has enabled us to work more efficiently with our newsletters, invitations and campaigns. WEB client is working well and offer increased flexibility as the intercation with outlook to direct upload and connect mails with listed persons or companies. The automatic GDPR handling is also an advantage an saves time.
Inconvénients
I still believe the search function can be improved allot since we often search for content in mails which been uploaded, not having this function force us to keep mails in double. In fact "searching" is by far the most used function which also would be improved by "tagging", so i.e. consulatancies can be tagged to end clients when involved in the same project etc.
The design prompt of "Newsletters" could also be improved for easier and faster design, for example changing font or size now requires to open each section instead of mark all. etc.
Great Tool to increase your sales and make your life easier
Superofficehelp us to keep track on ongoing projects and also make it easy to send out new information to our Customers
Avantages
The User Friendly setup, it is easy to understand and you can start work and take advantage of it from day 1.
In combination with the App for your mobile it is a great tool. Additional to these these featurs the actual contactnamn and their telephone number will automatically be transfered to your conatctlist in your mobile.
Inconvénients
Thy way to sava end find documents can be approved
Super Office My Experience
Avantages
I like the layout, it is easy to read from the screen, and you get a good overview.
The program has a lot of useful functions, if you get some help to find them! I have used the support a lot and they are very helpful.
Inconvénients
It is diffucult to navigate in the programme. Some functions are hard to find. I miss some kind of file system for documents. I have had a lot of issues with editing documents, the function for check in and check out does not complete working.
User-Friendly Interface with the core essentials
Been using other CRM-systems and to be honest SO is the one that has been easiest to work with. Navigation through companies, contacts and also the ease to search and find for information is the thing that makes me use the CRM.
For a small company that needs a tool to make all company data visual and easy to access for their daily routines I will gladly recommend the SO application.
Avantages
User-friendly interface
Integration with Microsoft Office 365
ERP integration
Inconvénients
Experience with web version compairing to core version
Visual aspect could be improved
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
SuperOffice CRM - Prix
SuperOffice CRM - Prix
Standard CRM: €44/user/month, billed annually.
Marketing: €55/user/month, billed annually.
Sales: €55/user/month, billed annually.
Service: €55/user/month, billed annually.
Complete CRM: €65/user/month, billed annually.
Standard CRM: €44/user/month, billed annually.
Marketing: €55/user/month, billed annually.
Sales: €55/user/month, billed annually.
Service: €55/user/month, billed annually.
Complete CRM: €65/user/month, billed annually.
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
SuperOffice CRM - Fonctionnalités
SuperOffice CRM - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Plus d'informations sur SuperOffice CRM
Plus d'informations sur SuperOffice CRM
SuperOffice CRM - Principales fonctionnalités
- API
- Access management
- Activity management
- Apps & integrations
- Automated alerts
- Automatic routing & escalation
- Availability management
- Bounce handling
- Bulk update management
- Business intelligence
- Calendar synchronization
- Call logging
- Campaign management
- Chat
- Collaboration tools
- Company management
- Consent management
- Contact import/export
- Customer account management
- Customer portal
- Data encryption
- Document management
- Email templates
- Forms management
- GDPR compliance
- Help desk management
- Inbox management
- Incident management
- Incoming call management
- Interaction tracking
- Keyword filters
- Lead age tracking
- Link triggers
- Macros
- Microsoft Office integration
- Mobile CRM
- Periodic reporting
- Personalized 'thank you' pages
- Personalized newsletters
- Prioritizing
- Privacy data lifecycle management
- Project management
- Project planning
- Queue management
- Quote management
- Reporting & analytics
- Rich content management
- Sales activity tracking
- Sales guide
- Search functionality
- Segmentation
- Shared database
- Subscription management
- Targeted follow-up actions
- Ticket management
- To-do lists
- Tracking features
Avantages
SuperOffice CRM - FAQ
SuperOffice CRM - FAQ
Voici quelques-unes des questions fréquentes sur SuperOffice CRM.
Q. Quels sont les types de licence disponibles pour SuperOffice CRM ?
Types de licences disponibles pour SuperOffice CRM :
À partir de: 44,00 €/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Standard CRM: €44/user/month, billed annually. Marketing: €55/user/month, billed annually. Sales: €55/user/month, billed annually. Service: €55/user/month, billed annually. Complete CRM: €65/user/month, billed annually.
Q. Quelles sont les principales fonctionnalités du logiciel SuperOffice CRM ?
Fonctionnalités du logiciel SuperOffice CRM :
- API
- Access management
- Activity management
- Apps & integrations
- Automated alerts
- Automatic routing & escalation
- Availability management
- Bounce handling
- Bulk update management
- Business intelligence
- Calendar synchronization
- Call logging
- Campaign management
- Chat
- Collaboration tools
- Company management
- Consent management
- Contact import/export
- Customer account management
- Customer portal
- Data encryption
- Document management
- Email templates
- Forms management
- GDPR compliance
- Help desk management
- Inbox management
- Incident management
- Incoming call management
- Interaction tracking
- Keyword filters
- Lead age tracking
- Link triggers
- Macros
- Microsoft Office integration
- Mobile CRM
- Periodic reporting
- Personalized 'thank you' pages
- Personalized newsletters
- Prioritizing
- Privacy data lifecycle management
- Project management
- Project planning
- Queue management
- Quote management
- Reporting & analytics
- Rich content management
- Sales activity tracking
- Sales guide
- Search functionality
- Segmentation
- Shared database
- Subscription management
- Targeted follow-up actions
- Ticket management
- To-do lists
- Tracking features
Q. Qui utilise SuperOffice CRM ?
Utilisateurs habituels du logiciel SuperOffice CRM :
Entreprises de taille moyenne, PME
Q. Dans quelles langues SuperOffice CRM est-il disponible ?
Langues dans lesquelles SuperOffice CRM est disponible :
danois, néerlandais, anglais, allemand, norvégien, suédois
Q. Quels sont les types de licence disponibles pour SuperOffice CRM ?
Types de licences disponibles pour SuperOffice CRM:
Abonnement
Q. SuperOffice CRM prend-il en charge les appareils mobiles ?
Appareils pris en charge par SuperOffice CRM :
Android, iPhone, iPad
Q. Avec quelles applications SuperOffice CRM peut-il s'intégrer ?
Applications s'intégrant à SuperOffice CRM :
Dynamics 365, Echobot, G Suite, Gmail, LinkedIn, Microsoft Dynamics 365 Business Central, Office 365, SalesScreen, Vainu, Zapier
Q. Quelles sont les ressources d'aide disponibles pour SuperOffice CRM ?
Ressources d'aide disponibles pour SuperOffice CRM :
FAQ, Support en ligne, Support téléphonique
Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.