SuperOffice CRM
Logiciel CRM pour les équipes de ventes, de marketing et de service client
4,2 /5 (122 avis) Donnez votre avis !SuperOffice CRM - Présentation
Description du logiciel SuperOffice CRM
SuperOffice CRM est un logiciel de CRM conçu pour aider les entreprises à trouver, impliquer et fidéliser leurs clients. En tant que solution basée sur le cloud, SuperOffice CRM permet aux utilisateurs de gérer les relations clients partout, à tout moment et depuis n'importe quel appareil.
Les fonctionnalités clés de SuperOffice CRM comprennent la gestion des entreprises et des contacts, la gestion des calendriers et des activités, la gestion des projets et des documents, les e-mails et les publipostages. SuperOffice CRM fournit aux utilisateurs tous les outils dont ils ont besoin pour gérer leur pipeline de ventes, leurs campagnes de marketing et leurs services d'assistance à la clientèle.
Les outils de vente, y compris les guides de vente, la gestion des devis, les tableaux de bord et les rapports, permettent aux équipes de vente d'atteindre leurs objectifs en facilitant la prise de décisions basée sur les données et en travaillant de manière plus structurée et efficace.
Les outils de marketing tels que la création de formulaires, la communication personnalisée, le traitement des sorties de site et les listes de cibles aident les responsables du marketing à créer et à mener des campagnes professionnelles et réussies, en améliorant les taux de conversion.
Pendant ce temps, les équipes de service bénéficient d'un système de gestion des billets qui non seulement garantit qu'aucune demande ne passe inaperçue, mais qui achemine et fait remonter automatiquement les demandes en conséquence, en s'assurant que chaque demande est traitée par la bonne personne au bon moment.
SuperOffice CRM propose également des intégrations avec un catalogue d'applications standard (dont GSuite, Office 365, eMarketeer, Visma) et des modules qui élargissent la solution pour offrir encore plus de moyens de travailler de manière productive et collaborative.
SuperOffice CRM - Présentation
Prix
Types de licence
SuperOffice CRM - Fonctionnalités
Médias
SuperOffice CRM - Avis
SuperOffice CRM - Avis
It really is the most user friendly CRM that you can imagine.
Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.
You can almost say it 'runs the company'!
We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.
Super Office My Experience
Stellar CRM
SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business.
The CRM for SME business
Working in a manufacturing SME, I used SuperOffice for over 12-years and it was the backbone of the sales and marketing functions. I have since moved on and set my own business up and have continued using SuperOffice.
The service and support is excellent and questions are answered very quickly. It’s the perfect solution for my business.
Comparatif des alternatives : note globale
Comparer avec les alternatives
It really is the most user friendly CRM that you can imagine.
Avantages
User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours.
Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project.
I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.
Inconvénients
Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need.
You can almost say it 'runs the company'!
We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.
Avantages
I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management.
Inconvénients
The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist.
Super Office My Experience
Avantages
I like the layout, it is easy to read from the screen, and you get a good overview.
The program has a lot of useful functions, if you get some help to find them! I have used the support a lot and they are very helpful.
Inconvénients
It is diffucult to navigate in the programme. Some functions are hard to find. I miss some kind of file system for documents. I have had a lot of issues with editing documents, the function for check in and check out does not complete working.
Stellar CRM
SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business.
Avantages
It is reliable, easy to implement and use and optimizes all our contacts, relationships, projects, tasks etc.
Inconvénients
Perhaps the marketing module should be included in the base package.
The CRM for SME business
Working in a manufacturing SME, I used SuperOffice for over 12-years and it was the backbone of the sales and marketing functions. I have since moved on and set my own business up and have continued using SuperOffice.
The service and support is excellent and questions are answered very quickly. It’s the perfect solution for my business.
Avantages
The system is very intuitive and straight forward to use. Customisation is simple to administer yourself - there are also lots of really useful how-to guides and training videos available too.
Aside of the ‘usual’ CRM bits, the stand out functionality for me is the document management side of SuperOffice. You are able to archive pretty much any format of document straight into the system against the individual contact; whether a phone call, quote, email, letter, spreadsheet, etc. You have full traceability of all customer and prospect contact.
Inconvénients
Mmm, I am genuinely struggling to find anything that I would consider to be a con of this system!
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives
SuperOffice CRM - Prix
SuperOffice CRM - Prix
Comparatif des alternatives : rapport qualité-prix
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SuperOffice CRM - Fonctionnalités
SuperOffice CRM - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
SuperOffice CRM - FAQ
SuperOffice CRM - FAQ
Voici quelques-unes des questions fréquentes sur SuperOffice CRM.
Q. Quels sont les types de licence disponibles pour SuperOffice CRM ?
Types de licences disponibles pour SuperOffice CRM :
À partir de: 45,00 €/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel SuperOffice CRM ?
Nous n'avons pas d'informations sur les fonctionnalités de SuperOffice CRM.
Q. Qui utilise SuperOffice CRM ?
Utilisateurs habituels du logiciel SuperOffice CRM :
Entreprises de taille moyenne
Q. Dans quelles langues SuperOffice CRM est-il disponible ?
Langues dans lesquelles SuperOffice CRM est disponible :
allemand, anglais, chinois (simplifié), danois, espagnol, finnois, français, italien, japonais, norvégien, néerlandais, polonais, russe, suédois, tchèque
Q. SuperOffice CRM prend-il en charge les appareils mobiles ?
Appareils pris en charge par SuperOffice CRM :
Android, iPhone, iPad
Q. Avec quelles applications SuperOffice CRM peut-il s'intégrer ?
Applications s'intégrant à SuperOffice CRM :
24SevenOffice, Clear Books Accounting, Dixa, Dynamics 365, Echobot, Google Workspace, LinkedIn, Microsoft 365, Microsoft Dynamics 365 Business Central, SalesScreen
Q. Quelles sont les ressources d'aide disponibles pour SuperOffice CRM ?
Ressources d'aide disponibles pour SuperOffice CRM :
Support téléphonique, Support en ligne, FAQ, Forum, Base de connaissances, Tutoriels vidéo
Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.