---
description: EngageBay CRM : qu'en pensent les utilisateurs ? Lisez les avis sur EngageBay CRM, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: EngageBay CRM - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [EngageBay CRM](/software/113999/engagebay-marketing)

# EngageBay CRM

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> EngageBay est un logiciel tout-en-un de marketing, de vente et d'automatisation des services qui automatise les ventes marketing en combinant la génération de leads, l'e-mail marketing, le marketing automation, le CRM (Customer Relationship Management) et l'engagement des réseaux sociaux. EngageBay aide les entreprises à acquérir, impliquer, faire croître et clôturer des leads à partir d'une plateforme unique.
> 
> Conclusion : 912 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 912 Avis |
| Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: EngageBay
- **Pays**: Mountain House, É.-U.
- **Entreprise fondée en**: 2016

## Contexte commercial

- **Prix à partir de**: 14,99 $US
- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- A/B Testing
- API
- Accès mobile
- Actions découlant d'un événement
- Alertes de compte
- Alertes mobiles
- Alertes/Notifications
- Alerts/Escalation
- Analyse de l'évolution des ventes
- Analyse des ventes
- Analyse prédictive
- Automatic Outbound Dialer
- Automatisation du marketing
- Autoresponders
- Base de données de clients
- Base de données de clients
- Base de données de contacts
- Bibliothèque d'images
- Bloqueur de spam
- CAN-SPAM Compliance

## Intégrations (30 au total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Jotform
- JustCall
- LinkedIn for Business
- Mailgun
- Make
- Meta for Business

... et 15 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software)

## Catégories connexes

- [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software)
- [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software)
- [Logiciels d'email marketing](https://www.getapp.fr/directory/307/email-marketing/software)
- [Logiciels de marketing automation](https://www.getapp.fr/directory/308/marketing-automation/software)
- [Logiciels de landing pages](https://www.getapp.fr/directory/591/landing-page/software)

##  Logiciels similaires

1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4491 reviews)
2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (7004 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18813 reviews)
5. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5861 reviews)

## Avis

### "Great CRM, You must consider when looking for a CRM\!" — 5.0/5

> **Steve** | *18 août 2023* | Formation professionnelle et coaching | Taux de recommandation : 10.0/10
> 
> **Avantages**: Without a doubt what I like the most is the customer service and all the help I receive. I am not a IT expert and hooking up apps and making SMS, automation and setting up my needs is not something I know a lot about. The Customer Service has been amazing and quite frankly beats the competition I have worked with. I found most companies to be all talk when it comes to helping, but EngageBay has helped me every step of the way, by chat and on the phone when I need extra help.The product is full of tools, I am using the "All In One" version and it does everything I need at half the price as the competition. It amazes me how many choices there are and how much I can do.I find this program will also grow great as our company grows. It's more than we need today, but it won't be next year and for the price, it would be silly to go anyplace else.
> 
> **Inconvénients**: For me the thing I dislike the most about any program is learning how to use it. But like I said the support is great.There is not a lot I do not like about EngageBay, I am a very happy Customer. If I had to pick something, I would like to see a larger EngageBay University with many more in-depth and beginner videos. I am told this is coming, so that will be great\!
> 
> EngageBay has exceeded my expectations. This program is truly starting to get my business going. I enjoyed my sales guy and everything he told me has been true, yes that's a first. The Customer Service people are great, they are there all the time and have really helped me along. The price was much less than the competition, and if you get the All-in-One set up, they do not nickel and dime you for more modules as its all in that package.  I give EbgageBay 100% for all they are doing.

-----

### "A Learning Curve with a Positive Outcome" — 5.0/5

> **Tayfun** | *21 mai 2025* | Vente au détail | Taux de recommandation : 5.0/10
> 
> **Avantages**: EngageBay has shown a strong commitment to improving their platform and supporting their users. Although I faced challenges initially with setup and functionality, the team has been responsive and open to feedback. I appreciate the continuous updates and enhancements being made to the software. The pricing is very competitive for the range of features offered.
> 
> **Inconvénients**: The onboarding process was initially confusing, and I encountered issues that made it difficult to get started. However, with time, guidance from the support team helped me overcome those hurdles. A clearer refund policy and more transparent support around that would improve the overall experience.
> 
> My experience with EngageBay started off rocky, and I initially questioned the guarantees offered. However, over time and through continued communication with the company, I’ve come to appreciate their efforts and the value of the software. While not perfect out of the box, EngageBay is evolving — and with a bit of patience, it can be a strong solution, especially for those seeking an affordable all-in-one marketing and CRM tool.

-----

### "Look elsewhere" — 1.0/5

> **Rob** | *28 novembre 2024* | Logiciels | Taux de recommandation : 0.0/10
> 
> **Avantages**: Combines marketing automation, CRM, and ticketing system.
> 
> **Inconvénients**: Nothing is straightforward, there are numerous bugs and poor design decisions, ticket views are unreliable (sometimes do not show all matches\!).
> 
> We have had continual problems trying to be productive using this service.  Nothing is straighforward and there are strange side effects and bugs.  Online documtation is very poor, so you have to ask almost everything via support.  Support chat is fast but low quality.  Support tickets are better but they close them without resolving anything so you have to keep bugging them.&#10;&#10;The most disappointing feature was automations, where they have only limited things that can trigger an automation and limited choices for what the automation can do.  You can have multiple automations but there is no priority between them so you end up having to just have one very large one.  Not designed or implemented well.&#10;&#10;It is completely unacceptable that customer support tickets in the Support section are not reliably showing up in saved views.&#10;&#10;Sounds good on paper but in practice it is not there.  Look elsewhere.

-----

### "Excellent service\!" — 5.0/5

> **Mon** | *8 mai 2026* | Sports | Taux de recommandation : 10.0/10
> 
> **Avantages**: Excellent service\! The team was quick, efficient, and very responsive throughout the entire process. Their support was reliable, professional, and made everything smooth and stress-free. Highly recommended\!
> 
> **Inconvénients**: Quick and efficient service&#10;Reliable and responsive support team&#10;Easy communication throughout the process&#10;Professional and helpful staff
> 
> Some processes could be more streamlined for first-time users but overall its a user friendly platform to use.

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### "Best CRM at reasonable price" — 5.0/5

> **Satou** | *20 janvier 2026* | Génie mécanique ou industriel | Taux de recommandation : 9.0/10
> 
> **Avantages**: The CRM, email marketing, sequences work smoothly together. The email sequences and campaigns are easy to create with rich templates which saves time. Pricing is also very less compared to other tools in the market
> 
> **Inconvénients**: It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere

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## Liens

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