En savoir plus sur Hello Club

Hello Club est une solution cloud de gestion de club et d'adhésions qui offre une gamme de fonctionnalités pour suivre vos membres, les renouvellements des adhésions, la gestion des événements, les réservations d'installations, les finances et les paiements en ligne, l'intégration avec le matériel de contrôle d'accès et de nombreuses fonctionnalités de reporting.

Avec Hello Club, vous pouvez gérer à la fois vos membres et les joueurs occasionnels dans une solution unique. Un portail en libre-service permet aux membres de s'inscrire et de renouveler leur adhésion en ligne, avec l'intégration d'une passerelle de paiement pour des paiements sécurisés en ligne. Le processus de renouvellement des adhésions est entièrement automatisé, avec des rappels rapides pour les abonnements arrivant à expiration ou les paiements en souffrance. Les intégrations à Campaign Monitor et MailChimp vous permettent de synchroniser vos listes d'abonnés en un clic ; vous pouvez aussi créer des groupes pour envoyer directement des messages à des membres spécifiques.

Hello Club propose également un système de réservation en ligne qui permet à vos membres de réserver eux-mêmes des terrains ou d'autres zones. Vous pouvez configurer des restrictions de réservation en fonction des heures de pointe, des adhésions et des rôles, ainsi que des listes d'attente et des rappels de réservation. Les zones peuvent également être bloquées pour des événements ponctuels, de plusieurs jours ou récurrents. L'intégration à des systèmes de contrôle d'accès permet un contrôle total des portes et des éclairages du terrain, ce qui vous permet de surveiller l'accès et l'utilisation à distance. Vous pouvez également générer une gamme de rapports relatifs à tout ce qui concerne les membres, les adhésions, les finances, l'utilisation des terrains, etc.

Options de tarification dès :

29,00 $US/mois

  • Essai gratuit
  • Free Version
  • Subscription

Les 5 meilleurs logiciels similaires à Hello Club

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

Options de tarification dès :

29,00 $US/mois

  • Essai gratuit
  • Free Version
  • Subscription

Les 5 meilleurs logiciels similaires à Hello Club

Images

A friendly portal for members shows upcoming bookings and events at a glance, as well as coaches, committee members, club address details, and social media links.
Member management overview showcasing our clean and modern layout with a range of useful filters. Any custom fields you create are automatically added to the filters as well.
A detailed member view provides a snapshot of the most important member details, and allows you to manage further details like personal details, subscriptions, access control and more.
Our modern online booking system is fully configurable with support for one-off or recurring bookings, multi-slot bookings, peak hours, staggered court times, booking limits, and display of the actual current courts status.
Generate beautiful reports to monitor your court usage
Members can renew their own membership subscriptions and pay online for other transactions conveniently and securely.
Stay on top of your finances with our transactions and payments overview, as well as our weekly financial summary emails and bulk transaction options.
A calendar view provides a weekly overview to see at a glance what your court or area availability looks like for the week.
Manage your activities in detail, with full control over activity modes, booking times, playing times, peak hours, fees, slot durations and more.
We value feedback and are always looking for ways to improve our system. Feature missing or got an idea for an improvement? Let us know, we are always listening to our users!
En voir 11 de plus
Vidéo de Hello Club
Capture d'écran pour Hello Club : A friendly portal for members shows upcoming bookings and events at a glance, as well as coaches, committee members, club address details, and social media links. Capture d'écran pour Hello Club : Member management overview showcasing our clean and modern layout with a range of useful filters. Any custom fields you create are automatically added to the filters as well. Capture d'écran pour Hello Club : A detailed member view provides a snapshot of the most important member details, and allows you to manage further details like personal details, subscriptions, access control and more. Capture d'écran pour Hello Club : Our modern online booking system is fully configurable with support for one-off or recurring bookings, multi-slot bookings, peak hours, staggered court times, booking limits, and display of the actual current courts status. Capture d'écran pour Hello Club : Generate beautiful reports to monitor your court usage Capture d'écran pour Hello Club : Members can renew their own membership subscriptions and pay online for other transactions conveniently and securely. Capture d'écran pour Hello Club : Stay on top of your finances with our transactions and payments overview, as well as our weekly financial summary emails and bulk transaction options. Capture d'écran pour Hello Club : A calendar view provides a weekly overview to see at a glance what your court or area availability looks like for the week. Capture d'écran pour Hello Club : Manage your activities in detail, with full control over activity modes, booking times, playing times, peak hours, fees, slot durations and more. Capture d'écran pour Hello Club : We value feedback and are always looking for ways to improve our system. Feature missing or got an idea for an improvement? Let us know, we are always listening to our users!

Fonctionnalités

Nombre total de fonctionnalités pour Hello Club : 66

  • API
  • Accès mobile
  • Adhésions familiales
  • Alertes/Notifications
  • Application Management
  • Autorisations basées sur les rôles
  • Base de données de clients
  • Base de données de membres
  • Booking Management
  • Champs personnalisables
  • Classement de ceintures
  • Communautés de membres
  • Communication avec les membres
  • Comptes de membre
  • Contrôles/Permissions d'accès
  • Emplacements multiples
  • Facturation
  • Gestion d'équipe
  • Gestion des abonnements
  • Gestion des activités
  • Gestion des audits
  • Gestion des calendriers
  • Gestion des capacités
  • Gestion des chapitres
  • Gestion des clients
  • Gestion des comités
  • Gestion des cotisations
  • Gestion des cours
  • Gestion des e-mails
  • Gestion des présences
  • Gestion des remises
  • Gestion des visiteurs
  • Gestion des étudiants
  • Gestion des événements
  • Gestion financière
  • Historique des transactions
  • Inscription des visiteurs
  • Inscription en ligne
  • Inscriptions et intégrations
  • Intégration comptable
  • Monitoring
  • Paiements électroniques
  • Piste d'audit
  • Planification automatisée
  • Planification des cours
  • Planification des groupes
  • Planification des installations
  • Planification en temps réel
  • Portail des membres
  • Pour les arts martiaux
  • Rappels
  • Rapports et statistiques
  • Rapports personnalisables
  • Recherche/Filtre
  • Renouvellement d'abonnements
  • Répertoire de membres
  • Réservation de chambres
  • Réservation en ligne
  • Suivi des présences
  • Suivi des visiteurs
  • Surveillance en temps réel
  • Synchronisation du calendrier
  • Traitement des cartes de crédit
  • Traitement des paiements
  • Types de membres
  • e-mail marketing

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Avis

Note globale

4,8 /5
(22)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,7/5
Support client
5/5

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Afficher 5 avis sur 22
Anihaera (cherie) A.
Note globale
  • Secteur d'activité: Sports
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Otaki Waka Hoe Charitable Trust

Publié le 21/09/2018

Prior to Hello Club - Our Trust life was a nightmare, trying to update spreadsheets and docs - a...

Prior to Hello Club - Our Trust life was a nightmare, trying to update spreadsheets and docs - a range of executive members all maintained their own separate information and we spent a lot of time seeking details from one another.
So we are a forever subscriber !!!!

Avantages

The accessibility, as you can log on anywhere on multiple devices, the opportunity for our Executive Trustees - Trust Chairperson, Trust Secretary, Financial Administrator, to update information instantly and the transparency if offers our individual participants as they can access their information and in need amend contact details as required. This software is very affordable where some I looked at, the prices for a voluntary organisation were unrealistic. The telephone and/or email contact and support from Liat in particular when we were newbies was fantastic, nothing was too much trouble.

Inconvénients

I do not have any cons - the speed at which Hello Club updates the capacities of the software is phenomenal, so in the instances that I have enquired about something - the developers have made it a feature virtually the following week. Added to that the enhancements that they come out with are just making it a "not to be without" component of any organisation that needs to manage their people.

Adrian B.
Note globale
  • Secteur d'activité: Sports
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Hello Club Review

Publié le 25/06/2020

Excellent from day one. We systematically recommend them to other clubs and venues in Victoria. As...

Excellent from day one. We systematically recommend them to other clubs and venues in Victoria. As we grow we can rely on them to assist us in our journey

Avantages

As the largest squash club in Victoria we needed a simple efficient booking system with a back office analysis function. We worked with Hello Club to adapt a membership only process to a social club with no membership. Introduced 3 years ago we have had no issues integrating the system with our payment online process, adding new features that help us manage and develop our back office function. We have recently integrated our Fitness area and trainers who find the system more user friendly than their previous systems (Mindbody in many cases) and with comments such as " Its helping me discipline myself!" The process needed some modifications to meet our needs and we have always found Hello Club to react within an hour or two despite the time difference.

Inconvénients

Not much. We are probably learning every day more of what would actually help us and we have a constant dialogue with Hello Club to see if it is feasible.

Réponse de Hello Club

Many thanks for your review Adrian, and very happy to read that Hello Club has been working well for both yourselves and your trainers!

Karen M.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Bridge Club perspective

Publié le 14/10/2020

Very easy and flexible to work with. The HC team listen and provide quick support when needed....

Very easy and flexible to work with. The HC team listen and provide quick support when needed. [SENSITIVE CONTENT HIDDEN] have drawn on their own experiences of managing a club, which is very helpful

Avantages

Allows us to operate as a cashless organisation. Each time members play, they pay a small fee (table money). It was time consuming collecting and banking the money. Now each member has an account and they keep that topped up and our scoring programme allows us to automatically debit the table money each time a member plays.

The system is integrated with our Accounting package Xero

We also use the electronic door locking system which is great. Those with legitimate access to the club have a tag to allow access. These can be disabled easily if lost or if the holder is no longer allowed access. Those hiring the rooms are given specific times and days they can use the tag. Beats keeping track of actual keys that seem to get handed around or lost. Keeps the insurance company happy too !

The help options are very clear, although we have written several instructions that are very specific to our processes.

Inconvénients

Little things really, eg would like to change the order of the columns in the Directory. I have found when we pass things onto the HC team, they take them on board and over time have introduced many new features. So whilst this is a con, I found the HC team are receptive to improvements and have taken our feedback seriously.

Aj G.
Note globale
  • Secteur d'activité: Sports
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

The ability to grow

Publié le 12/05/2021

Communication through the purchase and installation of Hello Club was great, and continued support...

Communication through the purchase and installation of Hello Club was great, and continued support has been really helpful. The hardware looks great and operates really well, the installation has allowed us to promote our facilities, offering the community easy access, and working towards the growth of our sport.

Avantages

The accessibility the platforms offer to operate a sporting facility.

Inconvénients

The software is great and offers great functionality, however it will just take a our members adjustment to keep up with all it offers

Bevan M.
Note globale
  • Secteur d'activité: Arts de la scène
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy to Implement & Easy to Teach

Publié le 20/02/2020

As a small, growing, NFP theatre company with a large and fluctuating member base, we were looking...

As a small, growing, NFP theatre company with a large and fluctuating member base, we were looking for a more permanent solution to keep track of all our members and to reduce human error and to increase clarity for AGM procedure. Hello Club allowed us to move away from one person with an excel spreadsheet and into a solution that utilises the power of cloud computing to its fullest extent. We have loved using Hello Club and our members are enjoying the ability to take control of their own information. I am as yet unable to say how much this has improved year-to-year member retention.

Avantages

Hello Club contains all the features that we required to move our membership 'database' off an unsecured excel spreadsheet and to keep track of payments and membership expiry. The most helpful features have been Stripe integration, allowing our members to pay by card for the first time and the robust search function, which allows you to easily find members or groups of members who fit certain criteria. The user interface is incredibly intuitive which allowed me to easily train other administrators.

Inconvénients

The thing we liked least about Hello Club was the pricing structure, however when I compared to other, similar programs, Hello Club was the best option. The company also made clear that they look at each case individually to ensure that the best deal is reached. They have recently released an 'Entry' tier in their pricing structure which is a perfect fit for us so this slight problem has been negated.

Réponse de Hello Club

Thank you for your review Bevan! We're glad that our Entry plan filled a gap that you had identified in our pricing structure. Great to hear you have found Hello Club easy to work with and intuitive.

Afficher 5 avis sur 22 Lire tous les avis

Hello Club - FAQ

Voici quelques-unes des questions fréquentes sur Hello Club.

Types de licences disponibles pour Hello Club :

  • À partir de: 29,00 $US/mois
  • Essai gratuit: Disponible

Nous n'avons pas d'informations sur les fonctionnalités de Hello Club.

Utilisateurs habituels du logiciel Hello Club :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles Hello Club est disponible :

anglais

Appareils pris en charge par Hello Club :

Applications s'intégrant à Hello Club :

Campaign Monitor, Gmail, Google Calendar, Intercom, Mailchimp, Stripe, Xero

Ressources d'aide disponibles pour Hello Club :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Hello Club.