Tickd

Tickd

Project & ticket management tool for teams

4.7/5 (10 avis)

Tickd - Présentation

Description du logiciel Tickd

Tickd is a web based project management tool that enables teams to organize their work into projects, milestones, and tickets, as well as manage tasks and collaborate effectively. Tickd provides a mobile responsive interface and integrates with tools such as email, Slack, GitHub, and more for seamless communication and collaboration on projects.

The Tickd dashboard provides teams and individuals with a high level view of all project activity and progress across the organization. Users can set milestones by grouping together tickets with common goals and deadlines, as well as tag tickets independently across milestones and projects for clearer insight and reporting. Tickets or whole projects can be followed by subscribing to them individually to receive all updates on relevant ticket activity. Notifications can be customized using fine grained controls, and users can reply to tickets, view updates, and give feedback in one place via their Tickd inbox.

Customizable reports provide teams with the ability to track activity and boost project management, and each report can be exported into a readable and editable form to share with clients or other team members. Timesheets enable users to track their team's billable hours on work completed, which are fully integrated into reports. Teams can also create and organize all documentation within wikis using markdown syntax. With Tickd, each organization receives a custom URL as standard, and all data is stored and encrypted using the AES-256 encryption algorithm.

Tickd - Présentation

Prix

À partir de
15,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

$15 per month for 10 users and 3GB of storage, or $165 per year.

$35 per month for 30 users and 10GB of storage, or $385 per year.

$55 per month for 75 users and 20GB of storage, or $605 per year.

$75 per month for 150 users and 50GB of storage, or $825 per year.

$150 per month for 400 users and 100GB of storage, or $1650 per year.

Price plans can be tailored to suit unique needs.


Tickd - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Europe, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Tickd : See all ongoing projects at a glance via the Tickd dashboard
Capture d'écran pour Tickd : See all ongoing projects at a glance via the Tickd dashboard Capture d'écran pour Tickd : Get a detailed overview of each project including milestones, tickets, fixes, and more Capture d'écran pour Tickd : Group together tickets with common goals and deadlines to create milestones Capture d'écran pour Tickd : Begin discussions to comment on tickets and collaborate with colleagues

Tickd - Avis

Note globale
4.7
/
5 10 avis
Excellent
7

Très bien
3

Moyen
0

Médiocre
0

Mauvais
0

Rapport qualité-prix
4.9
Fonctionnalités
4.6
Simplicité d'utilisation
4.6
Support client
4.6
100% des utilisateurs recommandent cette application
Alan W.

Gets the job done

Communicating with our clients, and trying to do this with email, loses focus quickly. By keeping focus on a single task, we can keep the communications on point.


Traduire avec Google Translate
Marcus F.

Great project management and ticket system

I've used it for years as a software engineer working on tickets as well as project management, dealing with milestones, tickets, timelines, time tracking, etc.

I've also use Jira and others but I keep coming back to Tickd, I like it much better.


Traduire avec Google Translate
Suhas J.

Tick'd - Love the name

Prioritize and manage daily work.


Traduire avec Google Translate
Keri W.

My Review


Traduire avec Google Translate
Flora R.

Easy to use dev management and project tracking tool


Traduire avec Google Translate
Alan W.
Secteur d'activité: Marchés boursiers
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Gets the job done

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/06/2019
Provenance de l'avis : Capterra

Communicating with our clients, and trying to do this with email, loses focus quickly. By keeping focus on a single task, we can keep the communications on point.

Avantages

There are many project management tools around, but this one is focused on GTD principals and managing the work of tickets between team members. The real killer feature, is its deep integration with email, the fact we can have clients interact with our team by simply replying to an email is the single most feature that makes it all work.

Inconvénients

There is nothing. Sure there are smaller features, who doesn't have that.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Marcus F.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Great project management and ticket system

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/04/2019
Provenance de l'avis : Capterra

I've used it for years as a software engineer working on tickets as well as project management, dealing with milestones, tickets, timelines, time tracking, etc.

I've also use Jira and others but I keep coming back to Tickd, I like it much better.

Avantages

It's quick to get to your daily continual tasks like creating and updating tickets, it's easy to generate reports and overviews.

It works well for Agile and SCRUM, or just tracking statuses if you prefer that.

Inconvénients

Some features require extra clicks to get to, but the TickD team has been very responsive in making things easier to use.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Suhas J.
Secteur d'activité: Gestion de l'enseignement
Taille de l'entreprise: 501-1 000 employés
Traduire avec Google Translate

Tick'd - Love the name

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/06/2019
Provenance de l'avis : Capterra

Prioritize and manage daily work.

Avantages

It is customized well to cater to the firm's needs like creating tickets via emails, svn integration etc

Inconvénients

It's not compatible with Git repository.
When the bucket list inside a project is long it's tough to move tickets around.

Traduire avec Google Translate

Réponse de CodeArcs

Hi Suhas,

Thanks for taking the time to review Tickd. We appreciate your feedback.

With respect to your point regarding Git compatibility, we do support Git whether GitHub, GitLab, Bitbucket or Beanstalk is your provider. If you're using a different provider or host Git on your own repositories, I'd be happy to discuss how we might best support you.

Thanks again

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Keri W.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 1 001-5 000 employés
Traduire avec Google Translate

My Review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 25/06/2019
Provenance de l'avis : Capterra

Avantages

Ease of use when submitting a ticket via email

Inconvénients

Email formatting is not retained and because we are passing around a lot of technical information some information is lost in lack of translation.

Traduire avec Google Translate

Réponse de CodeArcs

Thank you for taking the time to review Tickd. Your feedback is much appreciated.

With respect to the email formatting, if you'd like to submit some examples to our support team, we'd be happy to see what we can do there.

Thanks again.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Flora R.
Secteur d'activité: E-learning
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Easy to use dev management and project tracking tool

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 15/04/2019
Provenance de l'avis : Capterra

Avantages

Has worked great for our organization's needs. Wonderful as a project management tool to track our developments and great for system maintenance/tracking bugs. In addition to a communication tool for our team, our system users are able to submit feedback or request support. All member of our team are on the same page and know exactly what is going on at any given time. Feels like a custom system because it's set up specifically to your organization's needs for projects and user support.

Inconvénients

I can't say that I dislike any features. One thing that I will say, is that for some people who are not tech savvy, figuring out all the great functionality and features is a learning process and may take some time. We've been using the tool for almost a year, and although I am pretty comfortable with tech and management tools, I will occasionally discover small things like short cuts and features that I was previously unaware of. But the experience has been great from the start.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
8.8/10
Basé sur 10 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Tickd - Prix

Tickd - Prix

À partir de
15,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

$15 per month for 10 users and 3GB of storage, or $165 per year.

$35 per month for 30 users and 10GB of storage, or $385 per year.

$55 per month for 75 users and 20GB of storage, or $605 per year.

$75 per month for 150 users and 50GB of storage, or $825 per year.

$150 per month for 400 users and 100GB of storage, or $1650 per year.

Price plans can be tailored to suit unique needs.

$15 per month for 10 users and 3GB of storage, or $165 per year.

$35 per month for 30 users and 10GB of storage, or $385 per year.

$55 per month for 75 users and 20GB of storage, or $605 per year.

$75 per month for 150 users and 50GB of storage, or $825 per year.

$150 per month for 400 users and 100GB of storage, or $1650 per year.

Price plans can be tailored to suit unique needs.

Rapport qualité-prix
4.9/5
Basé sur 10 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Tickd - Fonctionnalités

Tickd - Fonctionnalités

API
Diagrammes de Gantt
Feuilles de temps
Gestion de projets
Gestion des tâches
Hiérarchisation
Interface glisser-déposer
Intégration de tiers
Notifications automatiques
Outils de collaboration
Planification de projets
Projections
Projets multiples
Rapports et statistiques
Suivi de la progression
Suivi des activités
Suivi des projets
Suivi des tâches
Suivi du temps des projets
Tableau de bord d'activités
Fonctionnalités
4.6/5
Basé sur 10 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur Tickd

Plus d'informations sur Tickd

Tickd - Principales fonctionnalités

  • AES-256 encryption algorithm
  • Access control
  • Activity tracking
  • Create and respond to tickets via email
  • Dashboard
  • File sharing
  • Followers
  • Idea management
  • Inbox management
  • Mobile friendly
  • Notifications
  • Percent-complete tracking
  • Personalized URL
  • Prioritization
  • Project/product planning
  • REST API
  • Reports
  • Search functionality
  • Tags
  • Third party integration
  • Ticket perspectives
  • Timesheet / track billable hours
  • Traditional methodologies
  • WIKI

Avantages

  • Get a clear overview of all project activity and progress across the team via the dashboard, and get all updates and give feedback in one place.

  • Tags help collect tickets independently across milestones and projects for helpful views and reporting.

  • The platform's mobile friendly design responds to small and large screens alike, meaning users can access Tickd via any device without having to download an app.

  • Track the team's billable hours on work completed and use the data to generate customizable reports to track activity and boost project management.

  • Customizable reports help organizations track activity and can be exported into a readable and editable form for sharing with clients.

  • Tickd - FAQ

    Tickd - FAQ

    Voici quelques-unes des questions fréquentes sur Tickd.

    Q. Quels sont les types de licence disponibles pour Tickd ?

    Types de licences disponibles pour Tickd :

    À partir de: 15,00 $US/mois

    Type de licence: Abonnement

    Essai gratuit: Disponible

    $15 per month for 10 users and 3GB of storage, or $165 per year. $35 per month for 30 users and 10GB of storage, or $385 per year. $55 per month for 75 users and 20GB of storage, or $605 per year. $75 per month for 150 users and 50GB of storage, or $825 per year. $150 per month for 400 users and 100GB of storage, or $1650 per year. Price plans can be tailored to suit unique needs.

    Q. Quelles sont les principales fonctionnalités du logiciel Tickd ?

    Fonctionnalités du logiciel Tickd :

    • AES-256 encryption algorithm
    • Access control
    • Activity tracking
    • Create and respond to tickets via email
    • Dashboard
    • File sharing
    • Followers
    • Idea management
    • Inbox management
    • Mobile friendly
    • Notifications
    • Percent-complete tracking
    • Personalized URL
    • Prioritization
    • Project/product planning
    • REST API
    • Reports
    • Search functionality
    • Tags
    • Third party integration
    • Ticket perspectives
    • Timesheet / track billable hours
    • Traditional methodologies
    • WIKI

    Q. Qui utilise Tickd ?

    Utilisateurs habituels du logiciel Tickd :

    Grandes entreprises, Entreprises de taille moyenne, PME

    Q. Dans quelles langues Tickd est-il disponible ?

    Langues dans lesquelles Tickd est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Tickd ?

    Types de licences disponibles pour Tickd:

    Abonnement

    Q. Tickd prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par Tickd.

    Q. Avec quelles applications Tickd peut-il s'intégrer ?

    Applications s'intégrant à Tickd :

    Beanstalk, Bitbucket, GitHub, GitLab, Slack

    Q. Quelles sont les ressources d'aide disponibles pour Tickd ?

    Ressources d'aide disponibles pour Tickd :

    Support en ligne