--- description: BeyondTrust Remote Support : qu'en pensent les utilisateurs ? Lisez les avis sur BeyondTrust Remote Support, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BeyondTrust Remote Support - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/287/help-desk-ticketing/software) > [BeyondTrust Remote Support](/software/113939/bomgar) # BeyondTrust Remote Support Canonical: https://www.getapp.fr/software/113939/bomgar Page : 1/82\ Suivant: [Page suivante](https://www.getapp.fr/software/113939/bomgar?page=2) > BeyondTrust Remote Support (anciennement Bomgar Remote Support) est une des meilleures solutions sur le marché pour accéder et prendre en charge un appareil ou système en toute sécurité dans le monde entier. > > Conclusion : 2010 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 2010 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: BeyondTrust - **Entreprise fondée en**: 1985 ## Contexte commercial - **Prix à partir de**: 1 995,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, français, néerlandais - **Pays disponibles**: Allemagne, Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès et contrôle à distance - Accès sans surveillance - Alerts/Escalation - Annotations - Authentification - Authentification à 2 facteurs - Autorisations basées sur les rôles - Chat en temps réel - Chat et messagerie - Communication multicanal - Contrôles/Permissions d'accès - Dépannage - Enquêtes et feedback - Enregistrement de session - Gestion de la base de connaissances - Gestion de la conformité - Gestion des accès - Gestion des billets - Gestion des informations d'identification ## Intégrations (13 au total) - Agiloft - Autotask PSA - ChangeGear - Cherwell Service Management - FootPrints - Freshservice - Intelligent Service Management - JIRA Service Management - Salesforce Sales Cloud - ServiceNow - SysAid - TOPdesk - Zendesk Suite ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software) ## Catégories connexes - [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software) - [Logiciels de prise en main à distance](https://www.getapp.fr/directory/563/remote-support/software) - [Logiciels PAM (Privileged Access Management)](https://www.getapp.fr/directory/1181/privileged-access-management/software) ## Logiciels similaires 1. [Zoho Assist](https://www.getapp.fr/software/9913/zoho-assist) — 4.7/5 (1406 reviews) 2. [TeamViewer ONE](https://www.getapp.fr/software/90948/teamviewer) — 4.6/5 (11626 reviews) 3. [AnyDesk](https://www.getapp.fr/software/120039/anydesk) — 4.6/5 (1786 reviews) 4. [Slack](https://www.getapp.fr/software/91563/slack) — 4.7/5 (24103 reviews) 5. [Supremo Remote Desktop](https://www.getapp.fr/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Avis ### "Reliable and Secure Remote Support" — 4.0/5 > **Priyanka** | *6 janvier 2025* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: Its easy to use and super secure. The session recordings and reports are helpful, and it works well across platforms. It’s reliable and gets the job done. > > **Inconvénients**: Its bit pricey, especially for smaller teams. The setup process can be a bit complicated, and it took time to fully integrate with other tools. > > Its reliable and secure, with great features like session recording and cross-platform compatibility. While it can be a bit pricey and complicated to set up, it’s definitely worth it for teams needing strong remote support capabilities. ----- ### "BeyondTrust Remote Support review" — 5.0/5 > **Marat** | *15 juillet 2021* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: BeyondTrust Remote Support (formerly Bomgar) supports many end user environments - Android, BlackBerry, iOS, Linux, OS X, Windows, Windows Mobile. As I previously mentioned the Remote Support tool has some unique features I often use - you can avoid typing very complex password by using copy/paste function in Windows pre-logon screen, run the applications under SYSTEM account in remove CLI session, etc. Remote Support makes those features easy to use. The Remote Support from BeyondTrust has many other useful features and easy to use. BeyondTrust is our main remote support tool. > > **Inconvénients**: Unfortunately the licensing cost (per representative) is still very high. Because of that we use the tool almost full working day and even more. Sometimes our team members has to wait for available remote support license. > > Like I mentioned above we often use BeyondTrust Remote Support tool to resolve various types of issues of our customers. Some unique features of Remote Support tool make it irreplaceable for us. ----- ### "Reviewing Zoho- A Remote Access Software" — 3.0/5 > **Utilisateur vérifié** | *22 décembre 2022* | E-learning | Taux de recommandation : 5.0/10 > > **Avantages**: The software integrated nicely with what we were already using. > > **Inconvénients**: Their customer support service is not great. Since English is not their first language and they were hired just to answer a phone, they are of very little help. > > Overall ZOHO is ok, but I have used better. ----- ### "A must have tool for every remote worker" — 5.0/5 > **Elizabeth** | *29 mars 2023* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Remote access control is great and i have been in love with it since i started using it. It integrates well with other applications > > **Inconvénients**: Everything is great about it . No issues so far > > It really helps to solve problems very quickly. The knowledge base and the alert escalation is great in saving my valuable time ----- ### "BeyondTrust - The last remote support tool you will buy." — 5.0/5 > **Jonathan** | *13 mai 2024* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: We have loved everything about this tool. The fact that we can easily remote into any machine, whether on campus or off and if they are connected to the domain we can do a jump straight to that device without having the user do anything. > > **Inconvénients**: I don't know that I have found anything I don't like about BeyondTrust Remote Support. If I had to say anything it might be that it's complicated to add SSO users as admins. > > We started out with just a few licenses and during COVID added more since more users were at home but afterwards we realized how great it was and kept our licenses because we use it so much more. ----- Page : 1/82\ Suivant: [Page suivante](https://www.getapp.fr/software/113939/bomgar?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/113939/bomgar) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées