LogMeIn Pro

LogMeIn Pro

Remote access tool for individuals & small businesses

4.4/5 (112 avis)

LogMeIn Pro - Présentation

LogMeIn Pro is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.

LogMeIn Pro enables remote access to any PC or Mac from a web browser or desktop, or via native iOS and Android mobile apps for immediate access while on-the-go. The remote control feature allows users to remotely control a computer in real time, and includes tools for desktop sharing, screen blanking, keyboard locking, session recording and reporting, clipboard sync, whiteboard drawing, remote reboot, Wake on LAN, and more. Users are able to remotely see each monitor connected to the computer using the multi-monitor display feature, as well as print documents from a remote computer to a local printer.

The solution offers HD streaming and color quality, and includes 1TB of file storage for sharing files with other individuals for collaboration. Users can also stream high-quality sound from the remote computer to their current device's speakers. LogMeIn Pro allows for an unlimited number of users to extend remote access across the business.

Prix

À partir de
360,00 €/année
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

LogMeIn Pro - Avis

Note globale
4.4/5
90% d'avis positifs
63
Excellent
38
Très bien
9
Moyen
1
Médiocre
1
Mauvais
Utilisateur vérifié
Traduire avec Google Translate

Great for Customer Support

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/11/2017
Provenance de l'avis : Capterra

It is the perfect fit for customer support, especially across different operating systems.

Avantages

As far as remote access programs go, this is one of the best we have used. It allows access across operating systems, which is very beneficial and not true of some of the popular competing products. Taking this one step further LogMeIn maps numeric keypads from Mac to PC as well, which has been a point of frustration for alternative products.

LogMeIn also offers some good security features essential for business application. It is very easy to manage users while allowing each user to create their own account and password. Additionally, for each remote machine the user can customize the idle time allowed, add an additional password for access, and filter IP addresses that can access remotely.

Inconvénients

Mac to PC can be frustrating. Copy & paste from remote PC to local Mac can be problematic as the clipboard does not always sync up and/or pastes in different formatting (adding spaces, removing line breaks, etc.). Also the keyboard mapping can intermittently go haywire from Mac to PC, requiring a closing and reopening of the remote session.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Nathan R.
Traduire avec Google Translate

The industry standard. You simply can't get any better than this software

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/12/2017
Provenance de l'avis : Capterra

When you manage several computers and servers you can do everything remotely and get things going fast.
You can also give tech support and solve problems for your users in the same way, even from your mobile (although it is very complex to work on a tiny screen you can still do everything).

Avantages

Logmein pro is one of the most amazing products I have ever tested and used.
You literally can't go wrong with it.
You get to manage all the computers you need across the globe with a simple install, it bypasses firewalls and it allows you to have both remote control of the computer and the "back" of the computer, you can do things to give support without actually having to take over the screen, mouse and keyboard. There is simply no other software like it. You have control over everything in a smart and simple way.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Jennifer E.
Traduire avec Google Translate

Remote technical assitance

Logiciel utilisé Autre pendant plus de deux ans
Publié le 23/10/2018
Provenance de l'avis : Capterra

HUGE time saver!

Avantages

It's been a little while since I've used this software but it was integral to a change in software that was implemented at my previous job. I was able to remotely view a co-worker's computer in order to more effectively troubleshoot technical issues for her. Being that she was not tech savvy at all, this was the easiest way to help her. It saved me many hours of driving back and forth to help her. I have also used it extensively with my mother and my mother-in-law, both of whom are less than proficient in technology. This software allows me to teach them remotely, in real time and with appropriate feedback, the skills they need on the computer as well as talk them through software installation and upgrades. I can't begin to describe how much travel time LogMeIn has saved me!

Inconvénients

There isn't really a con to the software, per se. The only issue is that there has to be a prerequisite modicum of technical ability for the person I am trying to help before we can even proceed. Guiding someone through the setup process blindly isn't easy but that's not really the fault of the program.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

8.0/10
Mike M.
Traduire avec Google Translate

Safe Remote Support Anywhere

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/02/2019
Provenance de l'avis : Capterra

LogMeIn Pro is an amazing tool which gives me access to my computer worldwide for both business and personal use. It is easy to set up and to explain to clients. Remote access is essential, downtime has been eliminated and information that can become crucial to a meeting is accessible in a few clicks. With LogMeIn Pro I am accessible to my clients on the other side of the world without ever needing to leave my home. A trusted reliable program I would recommend to anyone.

Avantages

LogMeIn Pro works on any system. The software is reliable, we haven't had any real issues that weren't handled immediately which eliminates frustration. I have been able to access my desktop worldwide without any issue in the past seven years.

Inconvénients

The cost is definitely a drawback. Mac to PC can sometimes be a bit frustrating too.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Utilisateur vérifié
Traduire avec Google Translate

Great tool for remote support

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 11/12/2018
Provenance de l'avis : Capterra

It has been a good experience. Is the app to go when you need a quick remote session to solve problems in a windows / desktop environment.

Avantages

LogMeIn Pro is a powerful and corporate application forremote support in a production business environment.
The tools and options to make the remote support experience complete, is what i like the most on this app.
It has great compatibility across diferente devices and Operative System. That fact, makes it an industry standard for nowadays support services.

Inconvénients

I would like to have a more friendly user interface for LogMeIn. I feel that the GUI is a little outdated.
Also, we could use more frequent updates to fix bugs and errors.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10

LogMeIn Pro - Prix

À partir de
360,00 €/année
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

INDIVIDUALS: €30/month, access up to 2 computers (billed annually)

POWER USERS: €70/month, access up to 5 computers (billed annually)

SMALL BUSINESSES: €127/month, access up to 10 computers (billed annually)

LogMeIn Pro - Fonctionnalités

  • Contrôle d'accès
  • Monitoring
  • Outils de collaboration
  • Rapports et statistiques
  • Sécurité SSL

  • API
  • Alertes et remontée des problèmes
  • Audit
  • Données en temps réel
  • Gestion des flux de travail
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration de tiers
  • Intégration des applications
  • Notifications automatiques
  • Rapports en temps réel
  • Suivi des activités
  • Surveillance en temps réel
  • Tableau de bord d'activités
  • Visualisation de données

Plus d'informations sur LogMeIn Pro

LogMeIn Pro - Principales fonctionnalités

  • 1TB file storage
  • Clear remote sound
  • Clipboard sync
  • Collaboration tools
  • Complimentary LastPass license
  • Desktop sharing
  • File sharing
  • HD color quality
  • Keyboard locking
  • License management
  • Multi-monitor display
  • Password management
  • Recording
  • Remote access
  • Remote control
  • Remote printing
  • Screen blanking
  • Security information
  • Session reporting
  • System admin tools
  • Unlimited users
  • User access control
  • Wake on LAN
  • Whiteboard drawing

Avantages

  • LogMeIn Pro provides users with remote access to their office desktop, giving them the freedom to access their files and finish work from home.

  • Simplify access to work and store, share, and collaborate across all devices with LogMeIn Pro.

  • Extend computer and file access to an unlimited number of users for instant collaboration.

  • Print documents from a remote computer to the nearest local printer.

  • Manage and store passwords better with a complimentary LastPass license for quick and secure access to accounts from any computer or mobile device.

  • LogMeIn Pro - FAQ

    Voici quelques-unes des questions fréquentes sur LogMeIn Pro.

    Q. Quels sont les types de licence disponibles pour LogMeIn Pro ?

    Types de licences disponibles pour LogMeIn Pro :

    À partir de: 360,00 €/année

    Type de licence: Abonnement

    version d'essai gratuite: Non disponible

    INDIVIDUALS: €30/month, access up to 2 computers (billed annually)

    POWER USERS: €70/month, access up to 5 computers (billed annually)

    SMALL BUSINESSES: €127/month, access up to 10 computers (billed annually)

    Q. Quelles sont les principales fonctionnalités du logiciel LogMeIn Pro ?

    Fonctionnalités du logiciel LogMeIn Pro :

    • 1TB file storage
    • Clear remote sound
    • Clipboard sync
    • Collaboration tools
    • Complimentary LastPass license
    • Desktop sharing
    • File sharing
    • HD color quality
    • Keyboard locking
    • License management
    • Multi-monitor display
    • Password management
    • Recording
    • Remote access
    • Remote control
    • Remote printing
    • Screen blanking
    • Security information
    • Session reporting
    • System admin tools
    • Unlimited users
    • User access control
    • Wake on LAN
    • Whiteboard drawing

    Q. Qui utilise LogMeIn Pro ?

    Utilisateurs habituels du logiciel LogMeIn Pro :

    Grandes entreprises, Entreprises de taille moyenne

    Q. Dans quelles langues LogMeIn Pro est-il disponible ?

    Langues dans lesquelles LogMeIn Pro est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour LogMeIn Pro ?

    Types de licences disponibles pour LogMeIn Pro:

    Abonnement

    Q. LogMeIn Pro prend-il en charge les appareils mobiles ?

    Appareils pris en charge par LogMeIn Pro :

    Android, iPhone, iPad

    Q. Avec quelles applications LogMeIn Pro peut-il s'intégrer ?

    Applications s'intégrant à LogMeIn Pro :

    LastPass

    Q. Quelles sont les ressources d'aide disponibles pour LogMeIn Pro ?

    Ressources d'aide disponibles pour LogMeIn Pro :

    Support en ligne, Support téléphonique